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Star Software

By Star Software

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Star Software Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of Star Software, making it accessible for non-technical individuals to learn quickly. (6 mentions)
Users praise the implementation ease of Star Software, enabling quick integration and effective client service enhancements. (4 mentions)
Users highlight the exceptional invoice automation of Star Software, praising its seamless integration and ease of use. (3 mentions)
Users praise the automatic data extraction feature of Star Software for its efficiency and versatility across various documents. (3 mentions)
Users praise the easy-to-use interface of Star Software, enhancing data extraction and user experience for all skill levels. (3 mentions)
Users value the automation ease of Star Software, enhancing performance and simplifying integration with legacy systems. (2 mentions)
Users praise the ease of use and integration of Star Software, making data management seamless and efficient. (2 mentions)
Users find the learning curve challenging, especially for small businesses trying to master advanced features. (2 mentions)
Users face access issues as the lack of a desktop app limits functionality, requiring reliance on the Control Room and browser. (1 mentions)
Users note the high costs of Star Software at current consumption levels, hoping for discounts as usage increases. (1 mentions)
Users find the inefficiency of Star Software due to unexpected rework requirements frustrating and impacting their workflow. (1 mentions)
Users feel that the customer support is poor, often lacking responsiveness and assistance when needed. (1 mentions)

Top Pros or Advantages of Star Software

1. Ease of Use
Users highlight the ease of use of Star Software, making it accessible for non-technical individuals to learn quickly.
See 6 mentions

See Related User Reviews

CP

Conor P.

Small-Business (50 or fewer emp.)

5.0/5

"Learning Via Experience"

What do you like about Star Software?

Everything about the setup process was quite simple. We utilize it for a school project, and i was astounded by how user-friendly it was. Even someone

Caroline W.
CW

Caroline W.

Small-Business (50 or fewer emp.)

5.0/5

"Market Leader Platform"

What do you like about Star Software?

The tool's simplicity of use for development has significantly improved since its most recent upgrade. This edition of Star Software makes it simple f

2. Implementation Ease
Users praise the implementation ease of Star Software, enabling quick integration and effective client service enhancements.
See 4 mentions

See Related User Reviews

David G.
DG

David G.

Small-Business (50 or fewer emp.)

5.0/5

"Implemented Star Software's AP automation to streamline our accounts payable."

What do you like about Star Software?

They are always proactive and fast to implement features that will help us serve our clients better.

Alan B. M.
AM

Alan B. M.

Small-Business (50 or fewer emp.)

5.0/5

"Invoice automation and 3-way matching are top-notch!"

What do you like about Star Software?

This is the best invoice automation available. Their AI outperforms that of SAP Concur, Abbyy, KOFAX, and other enterprise providers,and their ease to

3. Automation
Users highlight the exceptional invoice automation of Star Software, praising its seamless integration and ease of use.
See 3 mentions

See Related User Reviews

Alan B. M.
AM

Alan B. M.

Small-Business (50 or fewer emp.)

5.0/5

"Invoice automation and 3-way matching are top-notch!"

What do you like about Star Software?

This is the best invoice automation available. Their AI outperforms that of SAP Concur, Abbyy, KOFAX, and other enterprise providers,and their ease to

Jim F.
JF

Jim F.

Enterprise (> 1000 emp.)

5.0/5

"Intelligent Automation for Finance Operations"

What do you like about Star Software?

The most impressive thing about the work delivered by Star Software was the seamless integration of state-of-the-art AI and automation solutions with

4. Data Extraction
Users praise the automatic data extraction feature of Star Software for its efficiency and versatility across various documents.
See 3 mentions

See Related User Reviews

Abdullah  G.
AG

Abdullah G.

Mid-Market (51-1000 emp.)

5.0/5

"Good OCR solution for documents Like Resume"

What do you like about Star Software?

It automatically extracts from resume without any manual correction.

Kowshik  M.
KM

Kowshik M.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent OCR Instrument"

What do you like about Star Software?

A versatile and adaptable tool capable of extracting many kinds of information from arbitrary documents. Converting extracted data to a desired form

5. User Interface
Users praise the easy-to-use interface of Star Software, enhancing data extraction and user experience for all skill levels.
See 3 mentions

See Related User Reviews

CP

Conor P.

Small-Business (50 or fewer emp.)

5.0/5

"Learning Via Experience"

What do you like about Star Software?

Everything about the setup process was quite simple. We utilize it for a school project, and i was astounded by how user-friendly it was. Even someone

Tim H.
TH

Tim H.

Enterprise (> 1000 emp.)

5.0/5

"Seamless integration and the best UX / UI on the market"

What do you like about Star Software?

The user interface is easy to use, making data extraction seamless. The openness of APIs and extensions facilitates straightforward integration into c

6. Automation Ease
Users value the automation ease of Star Software, enhancing performance and simplifying integration with legacy systems.
See 2 mentions

See Related User Reviews

Jim F.
JF

Jim F.

Enterprise (> 1000 emp.)

5.0/5

"Intelligent Automation for Finance Operations"

What do you like about Star Software?

The most impressive thing about the work delivered by Star Software was the seamless integration of state-of-the-art AI and automation solutions with

Mitchell G.
MG

Mitchell G.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best AI powered automation platform"

What do you like about Star Software?

This platform is easy to use , ease to intergrate. ease to implement and allows you to accomplish a variety of tasks. among the top platforms for AI a

7. Data Management
Users praise the ease of use and integration of Star Software, making data management seamless and efficient.
See 2 mentions

See Related User Reviews

Alan B. M.
AM

Alan B. M.

Small-Business (50 or fewer emp.)

5.0/5

"Invoice automation and 3-way matching are top-notch!"

What do you like about Star Software?

This is the best invoice automation available. Their AI outperforms that of SAP Concur, Abbyy, KOFAX, and other enterprise providers,and their ease to

Tim H.
TH

Tim H.

Enterprise (> 1000 emp.)

5.0/5

"Seamless integration and the best UX / UI on the market"

What do you like about Star Software?

The user interface is easy to use, making data extraction seamless. The openness of APIs and extensions facilitates straightforward integration into c

Top Cons or Disadvantages of Star Software

1. Learning Curve
Users find the learning curve challenging, especially for small businesses trying to master advanced features.
See 2 mentions

See Related User Reviews

Jim F.
JF

Jim F.

Enterprise (> 1000 emp.)

5.0/5

"Intelligent Automation for Finance Operations"

What do you dislike about Star Software?

While Star Software is highly efficient, one thing I dislike is that it could be improved even further with regard to customization ease for advanced

Mitchell G.
MG

Mitchell G.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best AI powered automation platform"

What do you dislike about Star Software?

You must first learn, which could be difficult for small businesses.

2. Access Issues
Users face access issues as the lack of a desktop app limits functionality, requiring reliance on the Control Room and browser.
See 1 mentions

See Related User Reviews

Caroline W.
CW

Caroline W.

Small-Business (50 or fewer emp.)

5.0/5

"Market Leader Platform"

What do you dislike about Star Software?

One drawback, in my perspective, is that there is no longer a desktop application available for development. To complete the tasks, we need access to

3. Expensive
Users note the high costs of Star Software at current consumption levels, hoping for discounts as usage increases.
See 1 mentions

See Related User Reviews

Muneer  A.
MA

Muneer A.

Small-Business (50 or fewer emp.)

5.0/5

"Automated email sorting and related procedures"

What do you dislike about Star Software?

At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume disco

4. Inefficiency
Users find the inefficiency of Star Software due to unexpected rework requirements frustrating and impacting their workflow.
See 1 mentions

See Related User Reviews

Nezlin  N.
NN

Nezlin N.

Mid-Market (51-1000 emp.)

5.0/5

"At the speeed of business, scalability"

What do you dislike about Star Software?

It's a very flowing model. indeed. it needs more rework than we anticipated.

5. Poor Customer Support
Users feel that the customer support is poor, often lacking responsiveness and assistance when needed.
See 1 mentions

See Related User Reviews

Jonas  S.
JS

Jonas S.

Mid-Market (51-1000 emp.)

5.0/5

"Good ML OCR solution at a fair price"

What do you dislike about Star Software?

The US could use more responsive support.

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Star Software Reviews (30)

Reviews

Star Software Reviews (30)

5.0
30 reviews
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G2 reviews are authentic and verified.
Muneer  A.
MA
Business Development Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Automated email sorting and related procedures"
What do you like best about Star Software?

We would have otherwise spent many hours each week sorting categories incoming emails into those that are pertinent to each department, but it has saved us a great deal of a time Review collected by and hosted on G2.com.

What do you dislike about Star Software?

At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume discounts take effect. Review collected by and hosted on G2.com.

Dan  B.
DB
Owner & Editor-in-Chief
E-Learning
Small-Business (50 or fewer emp.)
"Fast way to extract useful data out of documents"
What do you like best about Star Software?

It is straightforward to extract only the data i need with some simple setup and use it in a pipeline with a text-to-speech system.

I also found the it very useful that Spanish is in the supported Languages. Also, found the API very well documented. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

I have not found any issues within the time i used it. Review collected by and hosted on G2.com.

CP
Consultant, Program Manager
Higher Education
Small-Business (50 or fewer emp.)
"Learning Via Experience"
What do you like best about Star Software?

Everything about the setup process was quite simple. We utilize it for a school project, and i was astounded by how user-friendly it was. Even someone without technical expertise could utilize the user interface to do the task because it is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

The only problem was that a computer with a lot of processing power was required. My old Asus notebook's processing took a bit longer than i had anticipated. But it was well worth the wait in the end. Review collected by and hosted on G2.com.

Nezlin  N.
NN
Head of Ecommerce
Food & Beverages
Mid-Market (51-1000 emp.)
"At the speeed of business, scalability"
What do you like best about Star Software?

We can scale using the mapless paradigm at the business's pace rather than the pace of our small development team. We collaborate with many partners who regularly alter the format of the data we receive, but we have no trouble keeping up with how simple it is to update the read. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

It's a very flowing model. indeed. it needs more rework than we anticipated. Review collected by and hosted on G2.com.

Igor  H.
IH
Video Editor
Media Production
Small-Business (50 or fewer emp.)
"Automation of email routing and vendor invoicing processing"
What do you like best about Star Software?

Best priced than the alternative we looked at and the AI model learns instantaneously from comments regarding the accuracy of email triage logic or invoke processing and the continuous help to modify the product for our use cases has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

Since it's difficult to test the product within the present usage limits,the base (free) plan might have more generous credits. It also lacks a payment feature, unlike popular bill pay service like Bill. Review collected by and hosted on G2.com.

Ilya   B.
IB
Founder & CEO
Information Technology and Services
Mid-Market (51-1000 emp.)
"Extremley helpful staff and adaptable tool"
What do you like best about Star Software?

Flexibility of the model: The Star Software OCR concept is highly adaptable and may be tailored to our company's requirements.

Support: The crew at Star Software is very understanding and makes sure your company is getting the most out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

It takes a while to set up and function for more complicated use cases, but Star Software employs an iterative approach so you can star seeing results right away Review collected by and hosted on G2.com.

Kowshik  M.
KM
IT Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent OCR Instrument"
What do you like best about Star Software?

A versatile and adaptable tool capable of extracting many kinds of information from arbitrary documents.

Converting extracted data to a desired format is a great aid, and zero-shot models are truly amazing. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

There are occasional bugs and minor UI problems, Nevertheless,they don't interfere with daily operations, and the platform is evolving swiftly; in the last year, the most of the inconveniences have been removed. Review collected by and hosted on G2.com.

ZS
Project Manager
Management Consulting
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"No Code and Hassle Free"
What do you like best about Star Software?

Business process management is hard enough already without the help of Star Software. No-code workflows are a wish come true. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

Have no big downside at all! it is a testament to the thoughtful approach 'going in' Review collected by and hosted on G2.com.

Natalie  G.
NG
Account Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful on windows, limited on Mac"
What do you like best about Star Software?

Any task can be readily automated with Star Software.It has many capabilities, is easily deployed anyplace, and integrates well with any computer program. They provide excellent customer service as well. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

It functions flawlessly on windows, however they don't have any product for Mac Review collected by and hosted on G2.com.

Darlene  H.
DH
CEO
Accounting
Mid-Market (51-1000 emp.)
"Needful and useful audit tool"
What do you like best about Star Software?

A great tool to efficiently complete review of supporting documents and it's very easy to use. With integrated to the working file, referencing and documenting the audit procedures performed has been a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

The accuracy of text recognition capability is decreased, when files are compressed. Review collected by and hosted on G2.com.