Synup Features
What are the features of Synup?
Consumer Intelligence
- Customer Feedback
- Sentiment Analysis
Reporting
- Dashboard
Media Monitoring
- Social Networks Monitoring
- Social Media Management
Listing Management
- Network Directory
- Data Aggregators
- Duplicate Monitoring
- Optimization
Performance
- Real-Time Updates
- Analytics
Local Search Optimization
- Online Listings
- Google My Business
- Reputation Management
- Dashboards and Reporting
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SeoSamba Marketing Operating System
Visit Website
Technology Glossary Features
View definitions of the features and discover new technology terms.
Synup Categories on G2
Filter for Features
Social Management
Social Analytics | Based on 60 Synup reviews. Reports on the performance of social media posts and campaigns. | 99% (Based on 60 reviews) | |
Social Publishing | As reported in 59 Synup reviews. Allows the creation, management, and scheduling of content to be shared across social media channels. | 99% (Based on 59 reviews) | |
Campaign Optimization | Identifies trends in social media campaigns, such as optimal posting times, to improve performance. 57 reviewers of Synup have provided feedback on this feature. | 99% (Based on 57 reviews) | |
Social Engagement | See feature definition | As reported in 58 Synup reviews. Centrally manages social media content and conversations across multiple social channels. | 99% (Based on 58 reviews) |
Social Ads | Provides features for managing and optimizing paid advertisements across social channels. This feature was mentioned in 58 Synup reviews. | 97% (Based on 58 reviews) | |
Campaign Planning | Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 58 reviewers of Synup have provided feedback on this feature. | 99% (Based on 58 reviews) | |
Hashtag Capabilites | Monitor hashtags, their trends, and analytics across all social media platforms 29 reviewers of Synup have provided feedback on this feature. | 98% (Based on 29 reviews) |
Reports & Dashboards
Report Customizability | Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. 28 reviewers of Synup have provided feedback on this feature. | 99% (Based on 28 reviews) | |
Report Exporting | Based on 29 Synup reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file. | 99% (Based on 29 reviews) | |
Scalability | Allows marketer to add, track, and measure a multitude of social media accounts. This feature was mentioned in 28 Synup reviews. | 100% (Based on 28 reviews) | |
White Label | Offers a white labeling service for agencies or resellers to customize platform branding. 27 reviewers of Synup have provided feedback on this feature. | 100% (Based on 27 reviews) |
Social Analytics
Competitor Analysis | Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. 28 reviewers of Synup have provided feedback on this feature. | 100% (Based on 28 reviews) | |
Follower Analysis | Based on 28 Synup reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc. | 100% (Based on 28 reviews) | |
Post Performance | Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 28 reviewers of Synup have provided feedback on this feature. | 100% (Based on 28 reviews) | |
Paid Campaign Tracking | Tracks and measures the success of paid advertising initiatives run on social media sites. 27 reviewers of Synup have provided feedback on this feature. | 100% (Based on 27 reviews) | |
Attribution | Based on 27 Synup reviews. Ties social activity to business results such as leads, conversions, and sales. | 100% (Based on 27 reviews) | |
Hashtag Analytics | Based on 28 Synup reviews. Analyzes the performance of hashtags and identifies popular or trending hashtags. | 100% (Based on 28 reviews) | |
Sentiment Analysis | Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. This feature was mentioned in 29 Synup reviews. | 98% (Based on 29 reviews) |
Consumer Intelligence
Customer Feedback | Based on 122 Synup reviews and verified by the G2 Product R&D team. Provides a forum for customers to give feedback and data storage for company analysis. | 88% (Based on 122 reviews) | |
Competitive Intelligence | Allows users to get real-time information on competitors performance and reputation. This feature was mentioned in 105 Synup reviews. | 88% (Based on 105 reviews) | |
Sentiment Analysis | Based on 106 Synup reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics. | 88% (Based on 106 reviews) |
Reporting
Revenue Reporting | Provides tools with enhanced filtering and correlation between revenue and reputation. 94 reviewers of Synup have provided feedback on this feature. | 85% (Based on 94 reviews) | |
Corporate Reporting | Based on 101 Synup reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment. | 87% (Based on 101 reviews) | |
Dashboard | Based on 124 Synup reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation. | 89% (Based on 124 reviews) |
Media Monitoring
Social Networks Monitoring | Based on 109 Synup reviews and verified by the G2 Product R&D team. Helps track and monitor social media trends and interactions. | 86% (Based on 109 reviews) | |
Social Media Management | Based on 110 Synup reviews and verified by the G2 Product R&D team. Helps manage social messaging and measures the full impact of social campaigns. | 85% (Based on 110 reviews) |
In-House Management
Team Workflow | Helps establish a workflow that allows team members to communicate effectively and collaboratively. This feature was mentioned in 97 Synup reviews. | 87% (Based on 97 reviews) |
Business Tools
Bulk Uploading | Allows businesses to upload their location information en masse. 51 reviewers of Synup have provided feedback on this feature. | 95% (Based on 51 reviews) | |
CMS Agnostic | Based on 48 Synup reviews. Product can be used on any content management system. | 98% (Based on 48 reviews) | |
CMS Specific | Product is intended for specific types of content management systems. 46 reviewers of Synup have provided feedback on this feature. | 98% (Based on 46 reviews) | |
Traffic Analytics | Based on 52 Synup reviews. Provides analytics concerning traffic to each location. | 98% (Based on 52 reviews) | |
Customer Analytics | Provides data on customers and customer behavior based on location. 52 reviewers of Synup have provided feedback on this feature. | 98% (Based on 52 reviews) |
Customer Tools
Location Listing | Allows customers to see a full list of all locations. 55 reviewers of Synup have provided feedback on this feature. | 98% (Based on 55 reviews) | |
Product and Category Filters | As reported in 51 Synup reviews. Allows customers to filter locations based on products or other categories. | 99% (Based on 51 reviews) | |
Mobile Support | Map is supported on mobile devices. This feature was mentioned in 52 Synup reviews. | 98% (Based on 52 reviews) | |
Automatic Geolocation | Product can use geolocation to automatically point customers toward the closest location. 53 reviewers of Synup have provided feedback on this feature. | 98% (Based on 53 reviews) |
Listing Management
Network Directory | Based on 138 Synup reviews and verified by the G2 Product R&D team. Ability to submit location data to a wide variety of digital services | 88% (Based on 138 reviews) | |
Data Aggregators | Based on 131 Synup reviews and verified by the G2 Product R&D team. Ability to submit location data to major aggregators | 89% (Based on 131 reviews) | |
Duplicate Monitoring | Based on 141 Synup reviews and verified by the G2 Product R&D team. Consistently monitors search engines and directories and removes duplicate listings | 89% (Based on 141 reviews) | |
Optimization | Based on 146 Synup reviews and verified by the G2 Product R&D team. Offers the ability to enhance listings with menus, photos, videos, or other rich data | 90% (Based on 146 reviews) |
Performance
Real-Time Updates | Based on 149 Synup reviews and verified by the G2 Product R&D team. Changes to location data are synced across listings immediately and in real time | 90% (Based on 149 reviews) | |
Analytics | Based on 151 Synup reviews and verified by the G2 Product R&D team. Provides data or insights into listing performance and engagement | 89% (Based on 151 reviews) | |
UGC Analytics | Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments This feature was mentioned in 37 Synup reviews. | 98% (Based on 37 reviews) | |
Lazy-Loading | Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance 40 reviewers of Synup have provided feedback on this feature. | 95% (Based on 40 reviews) |
Local Search Optimization
Rank Tracking | Based on 102 Synup reviews and verified by the G2 Product R&D team. Monitor and report on ranking in local search results | 89% (Based on 102 reviews) | |
Online Listings | Based on 114 Synup reviews and verified by the G2 Product R&D team. Report on local citations and distribute accurate listing data to directories and search engines | 94% (Based on 114 reviews) | |
Google My Business | Based on 115 Synup reviews and verified by the G2 Product R&D team. Optimize or automate content for Google My Business | 91% (Based on 115 reviews) | |
Reputation Management | Based on 113 Synup reviews and verified by the G2 Product R&D team. Monitor online reviews and brand reputation | 91% (Based on 113 reviews) | |
Social Media | Based on 103 Synup reviews and verified by the G2 Product R&D team. Integrate with social media and offer management or automation tools | 89% (Based on 103 reviews) | |
Dashboards and Reporting | Based on 117 Synup reviews and verified by the G2 Product R&D team. Provide insights and data visualizations from a comprehensive dashboard | 90% (Based on 117 reviews) |
Content & Collaboration
Content Calendar | Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 58 reviewers of Synup have provided feedback on this feature. | 99% (Based on 58 reviews) | |
Content Library | See feature definition | Allows users to upload and publish brand content from a shared library. This feature was mentioned in 56 Synup reviews. | 99% (Based on 56 reviews) |
Shared Inbox | Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox. 56 reviewers of Synup have provided feedback on this feature. | 99% (Based on 56 reviews) | |
Approval Workflows | Based on 56 Synup reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing. | 99% (Based on 56 reviews) | |
Users and Permissions | Allows administrators to assign permissions for different users or teams to access certain platform features. 56 reviewers of Synup have provided feedback on this feature. | 99% (Based on 56 reviews) | |
Content Creation | Provides features for creating or editing social media assets. This feature was mentioned in 56 Synup reviews. | 99% (Based on 56 reviews) |
Visual UGC
Campaign Customization | Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. This feature was mentioned in 38 Synup reviews. | 98% (Based on 38 reviews) | |
Widget Customization | Allows users to customize the UGC widget with their own logo and branding 39 reviewers of Synup have provided feedback on this feature. | 97% (Based on 39 reviews) | |
Widget | As reported in 39 Synup reviews. Allows users to display a UGC gallery on their website | 97% (Based on 39 reviews) | |
Media Library | Based on 38 Synup reviews. Gives users a central place to store and manage UGC through folders, tags, etc. | 98% (Based on 38 reviews) |
Integrations
Social Media | Integrates with social media platforms to collect customer posts that mention or display a particular brand This feature was mentioned in 37 Synup reviews. | 96% (Based on 37 reviews) | |
Content Creation | Based on 40 Synup reviews. Integrates with content creation tools to allow users to edit and customize content | 97% (Based on 40 reviews) | |
Marketing Automation | As reported in 39 Synup reviews. Integrates with marketing automation software to feed content into existing marketing workflows | 100% (Based on 39 reviews) | |
Rights Management | Integrates with social media platforms to allow brands to reach out directly to users to request rights to reuse their content 38 reviewers of Synup have provided feedback on this feature. | 97% (Based on 38 reviews) |
Support
Onboarding | As reported in 39 Synup reviews. Provides personalized onboarding sessions to help brands get started | 98% (Based on 39 reviews) | |
24/7 Client Support | Based on 39 Synup reviews. Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video | 97% (Based on 39 reviews) |
Generative AI
AI Text Generation | As reported in 51 Synup reviews. Allows users to generate text based on a text prompt. | 90% (Based on 51 reviews) |
Agentic AI - Customer Advocacy
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data |
Agentic AI - Revenue Operations & Intelligence (RO&I)
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Online Reputation Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Social Media Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Social Media Analytics
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Synup Comparisons