Salesforce Maps Reviews & Product Details

It is easy to use with tons of features. It easy visualizes the account and and leads. It provides seamless Integration with salesforce CRM to ensure real time data Updates. Our software is compatible with Salesforce CRM and we use to integrate our users with their Salesforce User. It is easy to Implement. It handles by our customer support team. Able to tract the route of the customer. Review collected by and hosted on G2.com.

Limited Customization options and initial setup configuration is complex if someone do it first time. Review collected by and hosted on G2.com.

I find that Salesforce Maps offers excellent visibility over my field sales managers, enabling me to efficiently update and manage records across different territories. The seamless integration as a native Salesforce application is also a significant advantage for my organization. The setup process was straightforward, which made getting started with Salesforce Maps a breeze. I appreciate how it helps me check the number of opportunities for each territory, which is essential given my coverage of numerous countries in the US. Review collected by and hosted on G2.com.

I have a concern about the ability to create records on specific districts within Salesforce Maps, which could enhance my experience. This feature is important because it could streamline my workflow by allowing more direct and efficient data management in specific areas. Review collected by and hosted on G2.com.

I appreciate how Salesforce Maps optimizes salespeople's routes, which has significantly improved efficiency in point-of-sale execution. Previously, routes were created manually and were very inefficient. Now, with the capability for prior analysis and route selection, better organization and planning of visits have been achieved. Review collected by and hosted on G2.com.

I find that the process of customer segmentation is difficult because the setup guides are somewhat outdated and do not show exactly what to do. Additionally, the user interface is not optimized to visualize a large number of points that the customer needs, which requires improvements to display customer groups instead of individual points. This is crucial for conducting a more detailed analysis. Also, the usability of the software is an important issue as it requires experience to use it, and the guides need more information to facilitate its use. Review collected by and hosted on G2.com.

It is simple to use to use. Customer support using this to tackle the Issues. Lots of tons of features were there which helps to increase the effeciency of the agent and It helps to route management and it has great resolution power. Review collected by and hosted on G2.com.

When do first time configuration it is quite complex and it is quite expensive. Review collected by and hosted on G2.com.

Day to day sales planning has become easier with Salesforce Maps. Its advantage is that it can be easily connected with our Salesforce data and all our leads and customers instantly appear on the map. It is very useful in laying routes since it is time saving and it enables our team to visit more people in a day without using up fuel or energy in vain. Review collected by and hosted on G2.com.

The configuration is time consuming and may be complicated to the new users. It is also not very fast in processing large data and the cost is rather expensive. It would be even better with more basic levels of customization of reports and visuals. Review collected by and hosted on G2.com.

It helps our sales and service teams plan smarter routes, optimize travel time, and focus on the right accounts. The geo-visualization makes territory management much easier, while features like live tracking and mobile access allow field reps to be more efficient on the go. Overall, it improves productivity, reduces travel costs, and ensures better customer engagement. Review collected by and hosted on G2.com.

What I dislike about Salesforce Maps is that while it’s powerful, it can feel a bit complex at first. The initial setup and configuration require time and training, especially for new users. Licensing costs can also be on the higher side for smaller teams. Additionally, when working in areas with limited connectivity, mobile performance can be impacted. Review collected by and hosted on G2.com.

Salesforce Maps makes it Really easy to plan route and manage territories. The integration with Salesforce CRM is seamless, So I can see customers data right on the map and prioritize visits. Its save a lot of time for our sales reps by helping them their day efficiently. I also appreciate how simple it is to visualize data geographically, which helps with your decision making and territory management. It's easy to implement and their customer support very quick response very supportive they guide step by step, If you have any problem and I use this frequently. Review collected by and hosted on G2.com.

The pricing can feel a bit high for smaller teams, and it takes some time to fully understand all the features if you are new to salesforce. The mobile app works well but could be a little bit faster when loading maps with a lot of data points. Review collected by and hosted on G2.com.

It is one of the best location-based intelligence tools in the market. It is so easy to use and simple to implement. I use it frequently on a weekly basis. It has some great features like data visualization, sales route optimization, heat maps, etc. They do provide good customer support. Review collected by and hosted on G2.com.

I have been using it and liking it a lot. I have nothing to dislike yet. Review collected by and hosted on G2.com.

Salesforce Maps makes the visualization of clients data more intuitive and easy

We optimize routes and allow sales teams prioritize on the actual visits based on the real time insights

We get access to dependable customer data through the interactive nature of this tool with Salesforce CRM Review collected by and hosted on G2.com.

Installing and running Salesforce Maps takes longer time, and demands high set up costs

The mobile apps for Salesforce Maps is not smooth in connectivity and performance Review collected by and hosted on G2.com.

I found the step-by-step guide extremely helpful at Dreamforce, guiding me efficiently through a complex venue with many buildings and people. This feature saved me a lot of time and stress, especially when my sessions were back-to-back. Additionally, the identification of nearby places greatly assisted in managing my schedule. Review collected by and hosted on G2.com.

I'm sometimes unable to determine if I need to go upstairs or downstairs in the buildings, which occasionally forces me to ask someone else for directions. Additionally, the application does not guide me on where to find escalators or elevators to reach a specific floor or room like in the Marriott. Review collected by and hosted on G2.com.