SevenRooms Pricing Overview

We have been using SevenRooms extensively across our entire company, and it has become an indispensable tool for us. The seamless integration with our existing systems has made it incredibly efficient to manage daily operations, from reservations and guest profiles to marketing campaigns. The platform's intuitive design and functionality ensure that everything runs smoothly, making it a pleasure to use on a daily basis.

What truly sets SevenRooms apart is its exceptional customer support. The team is consistently responsive and knowledgeable, providing assistance whenever needed, which is crucial in the fast-paced hospitality industry.

Additionally, we admire how SevenRooms continually evolves, consistently introducing new features that further enhance its value. It’s clear that the platform is dedicated to advancing the hospitality space, and we look forward to continuing our partnership as it develops even further. Review collected by and hosted on G2.com.

While I find SevenRooms to be an incredibly effective and efficient platform, there are a couple of areas where I believe it could improve. The first is the learning curve. Given its comprehensive range of features, new users might find it somewhat challenging to navigate initially, especially if they’re not particularly tech-savvy. It takes time to fully leverage all the functionalities, which could be smoother with more intuitive onboarding.

Secondly, although the platform's reporting capabilities are good, they could be enhanced with additional filtering parameters. This would allow for more tailored and specific reporting, reducing the need for manual exports and filtering. It would also be advantageous to have a quarterly summary that combines all reports, making it easier and quicker to analyze year-to-date trends. As someone who oversees many brands within one company, having a more visual and digestible reporting format would be immensely helpful, particularly for presenting data effectively.

Additionally, I’ve noticed that the Google integration seems to be glitching more frequently, and we’ve had to report several bugs for fixes. Addressing this issue promptly would further enhance the platform’s reliability.

Overall, while these areas present opportunities for improvement, they don't detract from the overall value that SevenRooms brings to our operations. Review collected by and hosted on G2.com.

I really appreciate the user-friendly interface. It’s straightforward and makes it easy for staff to manage reservations and track guest preferences. The customizable features are also a big plus, allowing people to adapt the system to fit their needs and style. Review collected by and hosted on G2.com.

I do think the pricing could be a bit more flexible, especially for smaller establishments. Review collected by and hosted on G2.com.