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Simpplr Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Simpplr's ease of use remarkable, enabling quick onboarding and effortless training for all team members. (82 mentions)
Users appreciate the effective collaboration features of Simpplr, enhancing communication and engagement across the organization. (36 mentions)
Users value the supportive customer service of Simpplr, noting timely responses and effective solutions to their needs. (36 mentions)
Users value the engaging employee experience with Simpplr, enhancing communication and efficiency across the organization. (33 mentions)
Users value the enhanced engagement of Simpplr, facilitating effective communication and collaboration within their teams. (32 mentions)
Users wish for missing features like better integration options and enhanced content management capabilities in Simpplr. (24 mentions)
Users find the limited customization options in Simpplr hinder effective user profile mapping and content management. (18 mentions)
Users find the limited features in Simpplr frustrating, as many essential tools require costly add-ons. (14 mentions)
Users note a lack of features in Simpplr, limiting content creation and necessitating costly add-ons for better functionality. (13 mentions)
Users note organizational challenges with communication and user profile mapping, which can hinder effective collaboration. (13 mentions)
Users report limited formatting options and unexpected paid extras, making it challenging to customize their experience. (12 mentions)

Top Pros or Advantages of Simpplr

1. Ease of Use
Users find Simpplr's ease of use remarkable, enabling quick onboarding and effortless training for all team members.
See 82 mentions

See Related User Reviews

EC

Erica C.

Mid-Market (51-1000 emp.)

4.0/5

"Well thought out platform that keeps ease of use top of mind on front and back end."

What do you like about Simpplr?

Simpplr is an incredibly user-friendly platform that requires minimal prior experience to start utilizing effectively. Upon first login, end users are

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great social circle"

What do you like about Simpplr?

Easy to use and user friendly. Gives a great platform tobuild new connections

2. Collaboration
Users appreciate the effective collaboration features of Simpplr, enhancing communication and engagement across the organization.
See 36 mentions

See Related User Reviews

Abdul H.
AH

Abdul H.

Mid-Market (51-1000 emp.)

4.0/5

"Simpplr Survey"

What do you like about Simpplr?

It helps in providing a workspace for our supervisor to us Helps us to communicate with each other Helps to share different contents Helps to do

Emma B.
EB

Emma B.

Enterprise (> 1000 emp.)

5.0/5

"AppFolio loves Simpplr!"

What do you like about Simpplr?

It's easy to use and our end users have really enjoyed having one clear platform for documents, office updates, events, help articles etc. It's really

3. Helpful
Users value the supportive customer service of Simpplr, noting timely responses and effective solutions to their needs.
See 36 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Simpplr is easy to use and their customer support is second to none."

What do you like about Simpplr?

Anyone can use it - it doesn't require any previous experience publishing to the intranet. Simpplr's customer support and partnership is the best I've

KA

Kayla A.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing Experience and Training!"

What do you like about Simpplr?

The global search feature is super helpful and is widely appreciated by employees. The ongoing support resources and trainings from Mark were extremel

4. Employee Engagement
Users value the engaging employee experience with Simpplr, enhancing communication and efficiency across the organization.
See 33 mentions

See Related User Reviews

JB

Jen B.

Enterprise (> 1000 emp.)

5.0/5

"Simpplr Made Our Implementation, Well... SIMPLE"

What do you like about Simpplr?

There are so many things that we like about Simpplr; after an exhaustive search for a new communications tool, Simpplr stood out as a best-in-class pl

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Centralized Communications and Employee Experience Hub"

What do you like about Simpplr?

Simpplr is exactly that - it's simple. The site architecture isn't overly complicated, creating content is straightforward, and interacting is clear a

5. Engagement
Users value the enhanced engagement of Simpplr, facilitating effective communication and collaboration within their teams.
See 32 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great resource for our company."

What do you like about Simpplr?

Easy to use, easy to build, intigrate and navigate. Great to track engagement. Source of truth for our business.

Rebekah L.
RL

Rebekah L.

Enterprise (> 1000 emp.)

4.5/5

"Building a Wonderful Employee Experience for our Company"

What do you like about Simpplr?

Simpplr is incredibly easy to use and build effective, engaging and useful content for our employees. We vetted over 10 vendors when trying to land on

Top Cons or Disadvantages of Simpplr

1. Missing Features
Users wish for missing features like better integration options and enhanced content management capabilities in Simpplr.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A great resource for our company."

What do you dislike about Simpplr?

You are unable to download a report of which users have viewed which page/post.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Review of Simpplr"

What do you dislike about Simpplr?

There are a few feature requests that it would be great to see Simpplr create - such as the ability to tag set 'groups' as opposed to individuals. Als

2. Limited Customization
Users find the limited customization options in Simpplr hinder effective user profile mapping and content management.
See 18 mentions

See Related User Reviews

SS

sara s.

Enterprise (> 1000 emp.)

4.0/5

"Simpplr provided a need upgrate to our previous intranet."

What do you dislike about Simpplr?

I feel like there are some limitations in the navigation that could be streamlined and requesting upgrades or ideas may not come to fruition.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simpplr Implementation Experience"

What do you dislike about Simpplr?

We did experience some challenges around user profile mapping. Simpplr is limited in its ability to modify its intake of user data. The Simpplr Implem

3. Limited Features
Users find the limited features in Simpplr frustrating, as many essential tools require costly add-ons.
See 14 mentions

See Related User Reviews

ST

Suzanne T.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent experience all way around!"

What do you dislike about Simpplr?

I was disappointed that we had to pay extra for native video but it's a feature that has created a lot of value for our organization. I think this sho

BC

Bayley C.

Mid-Market (51-1000 emp.)

5.0/5

"Culture and Information made "Simpplr""

What do you dislike about Simpplr?

Many features aren't included in the basic package, expensive add ons.

4. Lack of Features
Users note a lack of features in Simpplr, limiting content creation and necessitating costly add-ons for better functionality.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Best Intranet"

What do you dislike about Simpplr?

- Limited capabilities when creating content, which makes it a bit wonky. (Example: Spacing when writing a page) - Pictures for pages have to be the

Barnett K.
BK

Barnett K.

Enterprise (> 1000 emp.)

4.5/5

"SimpplrTeam is absolutely incredible to work with. Try partner."

What do you dislike about Simpplr?

Still needs future features to continue to enhance search and to make Sure the mobile and desktop experience stays in common. Would love To have a

5. Organizational Challenges
Users note organizational challenges with communication and user profile mapping, which can hinder effective collaboration.
See 13 mentions

See Related User Reviews

Isabella Z.
IZ

Isabella Z.

Mid-Market (51-1000 emp.)

5.0/5

"good review"

What do you dislike about Simpplr?

It can be overwhelming at times, a lot of information can be thrown at someone at once

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Simpplr Implementation Experience"

What do you dislike about Simpplr?

We did experience some challenges around user profile mapping. Simpplr is limited in its ability to modify its intake of user data. The Simpplr Implem

6. Limited Options
Users report limited formatting options and unexpected paid extras, making it challenging to customize their experience.
See 12 mentions

See Related User Reviews

SS

sara s.

Enterprise (> 1000 emp.)

4.0/5

"Simpplr provided a need upgrate to our previous intranet."

What do you dislike about Simpplr?

I feel like there are some limitations in the navigation that could be streamlined and requesting upgrades or ideas may not come to fruition.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Downright Simple"

What do you dislike about Simpplr?

Salesforce can always be tricky with updates and syncing. The views of the dashboard are a little limited, but hopefully that will evolve in the futur

Simpplr Reviews (354)

View 1 Video Reviews
Reviews

Simpplr Reviews (354)

View 1 Video Reviews
4.6
354 reviews
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Cierra M.
CM
People & Engagement Communications Associate
Enterprise (> 1000 emp.)
"Simpplr is the hero our organization needed!"
What do you like best about Simpplr?

Our organization was drowning in the classic problem of having "information everywhere and nowhere"–critical knowledge scattered across various systems, shared drives, email threads, and Slack channels, yet impossible to find when you actually needed it. Simpplr has helped us build a solution that works.

What impressed me most was how Simpplr created a centralized hub that doesn't just store information, but makes it genuinely discoverable and nice to look at. The AI-powered search functionality cuts through the noise to surface exactly what you're looking for, while the intuitive organization structure means our team members can find what they're looking for.

The platform eliminated those frustrating moments where you know the information exists somewhere but spend 20 minutes hunting through folders and asking colleagues. Now our employees can quickly access from one place. If you're struggling with information silos and knowledge management chaos, Simpplr delivers on its promise to make things, well, simpler. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

While we've encountered slight glitches, the support team has always helped us quickly. So, honestly, no dislikes to note here. Review collected by and hosted on G2.com.

Henna A.
HA
Internal Communications Coordinator
Mid-Market (51-1000 emp.)
"Simpplr is hands-down the best internal communications tool I've ever used."
What do you like best about Simpplr?

As an internal communications professional, Simpplr makes life so much easier because you can manage all your comms across mediums in one place, as well as events and email newsletters. It's integrated really well with our existing infrastructure too, and is easy to use and navigate. The team are also amazing, responsive and so good at what they do. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

Sometimes it would be nice to be able to customise designs a little more to make things feel fresh. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise (> 1000 emp.)
"Simpplr: We LOVE It!"
What do you like best about Simpplr?

We've used Simpplr as our intranet provider for a little over 3 years now and our employees love it! As the main intranet manager I find it really easy to work with and train other users on. The constant updates and features are a fantastic bonus - every new update brings a QOL feature I never knew I needed. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

There are a few quirks that we ran into while setting up our intranet, but nothing that is groundbreaking. I would say the most disliked thing (and I'm grasping at straws here) is the number of permissions available. Although a benefit, we've run into the issue where people are unsure of their roles and what they entail. Review collected by and hosted on G2.com.

Response from Robin Simpson of Simpplr

Thank you for your review, Christopher! Here at Simpplr, we also use the solution as our single source of truth, and leverage auto-governance for all posts. So glad you're happy with the solution!

JB
Communications
Mid-Market (51-1000 emp.)
"Simple and easy to use"
What do you like best about Simpplr?

It's simple and direct, you don't waste time on trying to understand how to figure out how to use the platform. Analytics are on point. You can immediately start creating and focusing on the content and the value it brings to your employees. Customer support is fast, and it integrates with our internal systems smoothly. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

It's not very customizable. The design is quite simple and doesn't allow for many creative features to be explored, leaving with a more basic visual design. Review collected by and hosted on G2.com.

FF
Commercial Analyst
Mid-Market (51-1000 emp.)
"Simpplr Has Transformed How We Communicate at Work"
What do you like best about Simpplr?

I've been using Simpplr in my company for over a year now, and I have to say, it's had such a huge effect on how we stay connected, especially with so many of us working remotely or in hybrid environments.

The interface is minimal, intuitive, and requires little training. I'm able to access updates from leadership, see critical documents, and understand what's happening with various teams without having to dig through emails or shared drives.

I like the customized homepage. It shows me news and updates that are unique to my work and location, so I'm not bombarded with stuff that doesn't apply to me. I also enjoy the social features—being able to like and comment on posts makes the whole experience more interactive and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

It would be that the content permissions are somewhat confusing initially, especially if you're an admin. But overall, after you're all set up, it runs smoothly. Review collected by and hosted on G2.com.

Cole C.
CC
Director of Training And Development
Mid-Market (51-1000 emp.)
"A Modern Intranet Solution"
What do you like best about Simpplr?

Simpplr uses a platform that, to steal its own name, is incredibly simple to build on. It streamlines all of our SOPs and policies into one place that is searchable in an intuitive manner that other platforms just are not. The social elements of the platforms help us to not operate in silos while also connecting our team members from across the country. The implementation team was very easy to work with and guided us through our switch from SharePoint. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

Would like to see more social features and future integrations with other tech stacks. Review collected by and hosted on G2.com.

Gary C. K.
GK
Chief Information Officer
Mid-Market (51-1000 emp.)
"It's in the name - SIMPPLR"
What do you like best about Simpplr?

Easy to get going with sufficient features to make it interesting to employees. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

Not having someone dedicated to be the "in house developer" is still an issue, it can't fix everything. Review collected by and hosted on G2.com.

Cindy B.
CB
Sr. Manager, HRIS
Mid-Market (51-1000 emp.)
"Simpplr A great Intranet solution for a small business"
What do you like best about Simpplr?

The platform is easy to use and easy to update. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

I really do not have any dislikes other than I have to log in everytime we use it instead of it just popping up. Review collected by and hosted on G2.com.

Mariah N.
MN
Brand and Corporate Affairs
Enterprise (> 1000 emp.)
"Simpplr Review"
What do you like best about Simpplr?

I believe Simpplr is very easy to navigate and use overall. It is easy to find information. Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

It can be a bit more modernized with better homepage designs. Review collected by and hosted on G2.com.

Zain A.
ZA
Senior Talent Acquisition Specialist
Small-Business (50 or fewer emp.)
"Amazing experience!"
What do you like best about Simpplr?

Great for remote cultures, helpful when wanted to achieve a family culture Review collected by and hosted on G2.com.

What do you dislike about Simpplr?

Not at the moment, great experience thus far! Review collected by and hosted on G2.com.

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