1. It is super helpful to get all Jira updates right inside Slack whenever a ticket status changes, I get notified instantly and can check details without switching apps.
2. Sharing Jira issue links with colleagues is effortless; I just forward the link directly in Slack instead of copying from Jira.
3. The integration keeps our team in the loop with real-time notifications for assignments and progress updates, which really boosts our response speed and collaboration.
4. It is very easy to use and setup. The implementation was smooth, and now Jira updates are more visible to everyone on our team.
5. This connector improves accountability and transparency in the team by keeping Jira activities accessible and promoting timely follow ups and faster issue resolution.
6. I use it frequently for checking on technical issues in my team.
7. Helpful customer support. Review collected by and hosted on G2.com.
- Some times users can face connection or integration issues, especially when Jira is behind SSO, firewalls, or requires specific URL configurations that can block Slack from communicating properly with Jira.
- Differences in permission structures between Slack and Jira sometimes create complexity, such as when every Jira issue requires visibility in Slack, which can be hard to manage across channels.
- Notifications can become overwhelming if the notification settings are not carefully fine-tuned, leading to clutter in Slack channels. More advanced filtering options are desired to better control and prioritise alerts. Review collected by and hosted on G2.com.
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