I like how intuitive and user-friendly Small Improvements is, making it easy for staff to give and receive feedback without a complicated process. I appreciate the flexibility of the platform—it allows us to customize feedback and performance reviews to meet our team’s needs. I like that it fosters ongoing feedback and reflection rather than limiting feedback to just formal review cycles. Customer support has been incredible. Alec has been there with us every step of the way. Review collected by and hosted on G2.com.

I dislike how the Pulse surveys are a bit difficult to navigate when concerning start and end time. I wish things were clearer on the dashboard of it will be sent out on this date and they have until this date to complete it without going back in and doing a lot of editing. Review collected by and hosted on G2.com.

The platform is extremely flexible, offering a wide variety of question formats that can be tailored to fit your preferred review style.

Additionally, the customer support team is very responsive and accommodating, always ready to guide.

We used it for peer, 360 degree, upward feedback and bi-annual reviews also.

Easily integrates with HRMS Review collected by and hosted on G2.com.

Nothing as such to dislike, everything is great Review collected by and hosted on G2.com.

The support and partnership we receive from Lindsay Sanders and her team are unmatched.

Lindsay approaches every question with thoughtfulness, and her ability to solve problems and guide us through platform features has made a significant difference for our team. As we expand awareness and training around Small Improvements, Lindsay has played a key role in helping us promote the tool and unlock its full potential.

We are especially excited to partner on 9-box assessments—this is a game changer for our managers and makes development planning much more streamlined and actionable.

Her team matches her high level of service, stepping in seamlessly whenever needed. Review collected by and hosted on G2.com.

“Dislike” does not feel like the right word—there is nothing about the platform I truly dislike. If anything, I wish there were more customization options available. I would be willing to trade a bit of ease of use for more flexibility in tailoring workflows or forms. That said, Lindsay and her team genuinely welcome this kind of feedback and are always looking to improve the platform based on what customers need. Review collected by and hosted on G2.com.

We've been using Small Improvements for a while now, and it's become a central part of how we manage our performance and people processes. What I appreciate most is how easy it is to use, both for managers and employees. Whether it's giving praise, scheduling 1:1s, creating development plans, or running performance reviews, everything feels intuitive and well thought out. The Slack integration is a bonus that helps keep things in flow without needing to switch tools constantly.

I also like that it offers helpful guidance for HR teams and managers - whether it's templates, suggestions, or best practices, it’s clear they’ve built the platform with real teams in mind.

Overall, Small Improvements has helped us save time, stay organized, and keep our people processes in one place. Highly recommend it for small to mid-sized teams looking for a user-friendly solution. Review collected by and hosted on G2.com.

If I had to point out one downside, it’s that there’s no live chat support option. That said, the help articles are solid, and whenever I’ve submitted a ticket or emailed support, the response has been fast and helpful. Review collected by and hosted on G2.com.

As a Culture Consultant who works with clients both large and small, I am OBSESSED with Small Improvements. This platform packs a giant punch at a totally reasonable price point. Most organizations make giant investments in HR software that claims to do everything...but the reality is that those programs are only useful when they are user friendly and embraced by staff.

Small Improvements makes managing performance reviews, OKRs, and pulse surveys EASY for team members and administrators alike. With customization, flexibility, and its commitment to keeping things simple and straightforward, I recommend it to many of my clients. 5 stars! Review collected by and hosted on G2.com.

I hope to see even deeper data insight capabilities available over time. Review collected by and hosted on G2.com.

Small Improvements sets the golden standard for feedback related processes.

UI is good, easy to understand for users.

Admin is easy, intuitive.

Feedabck cycle setup is easy, can see a lot of thought has been put into making it easy to use.

Good to see that they constantly reach into "what's next" in terms of value added.

Happy customer of 5+ years :) Review collected by and hosted on G2.com.

As with all solutions, you have to understand that some highly customized requests might not be a part of default functionality, but their reps have been incredibly forthcoming and helpful on this during our cooperation. Review collected by and hosted on G2.com.

Small Improvements has a clean, intuitive interface that makes it easy for both managers and employees to engage with performance management activities. I really appreciate how it supports best practices—like continuous feedback, structured reviews, and goal setting—in a way that feels natural and non-disruptive. It’s a great tool for fostering meaningful conversations and development across teams. Review collected by and hosted on G2.com.

While the platform does a lot well, I’d like to see more flexibility in customizing certain features. For example, the behavior/performance grid isn’t the right fit for our organization, but there’s currently no option to remove or tailor it. A bit more customization would make it even better. Review collected by and hosted on G2.com.

We’ve been using Small Improvements for 10 years for team performance management, and it continues to be an outstanding solution. The platform is easy to use, highly reliable, and integrates well with our HR tools. Setting up review cycles is simple, and department heads can easily manage their own customized reviews.

What truly sets Small Improvements apart is the exceptional customer support — always thoughtful, responsive, and genuinely helpful. After a decade of use, we can confidently say it’s one of the most reliable and supportive services we’ve worked with. Review collected by and hosted on G2.com.

Small-improvements is a great service but it is nit a full HRIS. That said it is very effective when integrated with one. Review collected by and hosted on G2.com.

Small Improvements provides an intuitive and user-friendly interface for managing performance reviews and continuous feedback. The ease of use and integration with other tools make it a great choice for organizations looking to streamline their review processes. The ability to customize review cycles and gather 360-degree feedback enhances transparency and growth within teams. Customer support was great, and Alec was amazing to work with! Review collected by and hosted on G2.com.

From an admin perspective, setting up the platform was a bit challenging, as it was not immediately clear how to structure review cycles. It would be helpful if the system offered generic standard review cycles for year-end or quarterly performance reviews to simplify the process. Additionally, a great enhancement would be the ability to host meetings and calls directly within the platform to eliminate the need for multiple tools. Another valuable feature would be an AI-powered note-taker, similar to Otter.ai, to capture meeting notes and track goals efficiently. Lastly, while the platform is easy to use, some features could be more customizable, especially reporting and analytics, and the UI could benefit from a more modern update. Review collected by and hosted on G2.com.

Such a wonderful and easy-to-use performance management system! Review collected by and hosted on G2.com.

I wish there were more frequent reminders on when to send email notifications about check-ins, meetings, etc. Review collected by and hosted on G2.com.