Soldo Reviews & Product Details - Page 4

Soldo Product Details

Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending. By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.

Product Website

Seller

Soldo

Discussions

Soldo Community

Languages Supported

German, English, French, Italian, Dutch, Spanish

Product Description

Soldo Business offers multiple Mastercard cards linked to a smart account, with easy controls and effortless reports.

Overview by

Natasha Gabriel

Pricing

Pricing provided by Soldo.

Enterprise

Contact Us

Per Month

View More Pricing Information

Soldo Media

Soldo Demo - The definitive decentralised spend management platform

Free your business from slow, messy, inefficient spending by adopting a proactive solution enabling everyone to accomplish more.

Create rules to set spend limits and control use including types of transactions, geographic regions, and merchant categories.

Soldo Demo - Run real-time transaction reports.

Get detailed, real-time reports on company spending across all your transactions by wallet, card, group, and fuel spend. And then export reports in multiple file formats.

Create real-time reports across all your payments and produce Excel, PDF, and other data exports, to save time and effort.

Organise funds in multiple currencies, then ringfence money for specific individuals, teams, projects, or departments and keep on top of company spending.

Soldo’s Mobile App gives employees and admins the tools they need to manage and support expenses on the go.

Liberate Finance. Accomplish More with Soldo

Official Downloads

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Vishnu M.

Business Transformation Manager

Mid-Market (51-1000 emp.)

6/18/2024

"Great product for expense management"

4/5

What do you like best about Soldo?

The ease of uploading receipts, adding spend categories, reporting and overall ease of use of the app as well. The customer support has also been great. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

There has been some difficulty in making some changes and arriving at exactly what we need but has been handled well. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear Vishnu, We really appreciate you taking the time to leave us a review. It's great to hear you're benefiting from the comprehensive expense overview that Soldo provides. We're glad the ability to instantly upload receipts and categorise spending in the mobile app is adding value.

Thank you for your feedback regarding the challenges in making changes. We're pleased to hear these have been resolved. We're always here if you need further support.

Thanks again, and we look forward to continuing to work with you.

Best regards,

The Soldo Team

AG

Verified User in Government Relations

Enterprise (> 1000 emp.)

11/22/2024

"Fantastic service - really happy"

5/5

What do you like best about Soldo?

The ease of use, able to quickly identify which transactions need to be reviewed and authorised Review collected by and hosted on G2.com.

What do you dislike about Soldo?

Have to sign in when jumping between companies, as a coprorate client we have a large number of log ins, so ideally would like to be able to consolidate reporting as a total group level Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear User

Thank you for taking the time to give your feedback, we really appreciate it. It's great to hear that Soldo is providing a quick way for you to identify which transactions need reviewing.

We know that having to switch between different entities isn't currently the simplest experience, we're working on ways of making this experience better. Stay tuned.

Thanks again for your time.

Kind regards

The Soldo Team

MB

Martin B.

Non Executive Director

Small-Business (50 or fewer emp.)

2/15/2021

"Soldo Review"

4.5/5

What do you like best about Soldo?

It allows staff to expense items without them having to use their own money to do so. Also managing expenditure is easier because you have live visibility into the spending. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I think the monthly fee is a little high. If it was cheaper I would have more staff use it. Review collected by and hosted on G2.com.

Recommendations to others considering Soldo:

I recommend Soldo for businesses that have staff that incur expenses and need to ability to manage the spending. It allows staff to book into hotels when jobs over run or if you need to take a client out or need parts or tools. Review collected by and hosted on G2.com.

What problems is Soldo solving and how is that benefiting you?

The biggest problem we had was staff not having to use their own credit to fund business expenses. Also we always lost receipts. The ability to scan receipts in straight away helps prevent this. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Hi Martin, thank you for taking the time to give your feedback, we really appreciate it! We are pleased that you have found Soldo useful in your everyday business expenses for your staff and that it has saved you time with being able to capture receipts and removing the need for employees to use their own money. If you'd like to speak to an expert regarding the pricing and options, we'd love for you to reach out to us at businesssupport@soldo.com so that we can direct you to the right person.

All the best,

The Soldo team

AC

Verified User in Consumer Services

Enterprise (> 1000 emp.)

8/20/2024

"Product is as explained and works well"

4/5

What do you like best about Soldo?

Soldo helped us replacing all the physical cards, which were used by many people, by digital cards, reducing the workload and time spend significantly. The platform works well and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

They have pretty high turnover on their side, so once a few months we have a new point in contact.

We have no negative experience about the platform. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear user, thank you for taking the time to leave us a review, it's great to hear that you've reduced manual paper work and also the time spent managing physical cards.

We appreciate your feedback regarding your point of contact. As our team continues to expand, it may be necessary to change account owners from time to time. We do aim to keep this to a minimum, but please do reach out to your CSM if you have any concerns.

Thanks again, we look forward to continuing to work with you.

Kind regards, The Soldo Team

RM

Reshma M.

Accounts payable assistant

Mid-Market (51-1000 emp.)

6/19/2024

"Easy and convenient to use once you learn the ropes"

4/5

What do you like best about Soldo?

It is very convenient and helps reduce the time spent on credit card entries, offers great analytics and controls that you can customize according to your companies needs. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

It's a bit difficult to learn all the features of the product at first Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear Reshma, thank you for taking the time to leave us a review. It's great to hear that Soldo is helping you simplify your payment methods while giving you better control over budgets and allocation.

We appreciate your feedback regarding learning the different features of the product. Please reach out to our business support team via businesssupport@soldo.com or live chat should you have any challenges in the future.

Thanks again, and we look forward to continuing to work with you.

Best regards,

The Soldo Team

AC

Verified User in Consulting

Mid-Market (51-1000 emp.)

5/10/2024

"Soldo makes it easier"

4/5

What do you like best about Soldo?

It's easy to understand which in turn makes it easier to train users, finance and admins - this also makes implementation a lot easier cross departments.

Customer support is always quick to respond - i've never had to wait more than 5 minutes for a reply via the online chat feature. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

I wish it had better 'missing receipt' capabilities. People not uploading receipts is a pain for a lot of companies and its hard to track without doing it manually. I'd love to see an 'auto lock' feature when you have XX missing receipts.

Also, when a receipt is declared as lost or missing - e.g London transport contactless tap in - it still shows up as a missing receipt, meaning i ask people for receipts for items they have already flagged as lost. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear User, thank you for taking the time to leave a review and give your feedback. We're really happy to hear that the platform is helping you to keep track and control of company spend.

We completely understand the problem missing receipts cause, so we are working on a solution that gets the balance right between steering employees to ensure receipts are always added, without unduly interfering with customers being able to access funds when they need to. More immediately, we're happy to report that our Tech team was able to fix the bug that led to chasing people for receipts that had already been marked as lost.

Thanks again and we look forward to continuing to work with you.

Best regards

The Soldo Team

CG

Carla G.

Management Accountant

Mid-Market (51-1000 emp.)

6/19/2024

"User friendly system and good support team"

4.5/5

What do you like best about Soldo?

The system is very intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Soldo?

The system doesn't automatically notify the user when the card has been blocked. Also, the integration with NAV doesn't work when NAV uses different levels of dimensions. Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear Carla, we really appreciate you taking the time to leave us a review. I'm glad to hear that your teams have found Soldo intuitive and easy to use, and that it has helped with the reconciliation of your Product teams spend.

Thank you for your feedback regarding the integration with NAV, one of our team will be in touch to discuss this with you.

Thanks again, and we look forward to continuing to work with you.

Best regards

The Soldo Team

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/30/2024

"Fast, simple process"

5/5

What do you like best about Soldo?

Fast customer support. It's very easy for multiple people to access their privleges on the website and setting up new users is a simple process. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

The accountants are not able to view receipts which creates more admin on the card users. It would be good if accountants could view attachments on each users transactions Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear user, Thank you for taking the time to leave us a review, it's great to hear you have benefited from the controls you've been able to put in place around fund approvals and that the process of setting up new users has been simple.

With regards to accountants not seeing attachments it sounds like there's an issue with your permissions as they should be able to see them. Please reach out to our Customer Support Team via our live chat or email businesssupport@soldo.com and they will be more than happy to support you with this.

Thanks again and we look forward to continuing to work with you!

The Soldo Team

MS

Matthew S.

Mid-Market (51-1000 emp.)

5/13/2024

"Review of Soldo for Childrens residential care sector"

4/5

What do you like best about Soldo?

- Wide range of permissions that can be made for individual roles / users.

- The amount of company wallets you can create. This helps especially when creating savings accounts for homes.

- The overall user interface is easy to use.

- The mobile app has been updated so that you can near enough perform every task on the go. Review collected by and hosted on G2.com.

What do you dislike about Soldo?

- The waiting time to get a card unblocked

- How frequently cards get blocked Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear Matthew, We really appreciate you taking the time to leave us a review. It's great to hear how Soldo is supporting the work you do across your care homes, especially how the wallet and permissions features are enabling homes to each have their own budgets and individuals within those to have specific permissions.

Regarding your cards, sometimes cards are temporarily deactivated due to security systems which are designed to protect you against fraud. For security reasons, Soldo has a series of automatic card blocks related to location, merchant and other particular situations to protect the money of its customers. We apologise if you have been inconvenienced by these blocks but rest assured our agents work diligently to verify transactions and get the cards unblocked as quick as possible for you. We know how important it is to get cards working again as quickly possible, so we're working on functionality that will allow users to unblock cards themselves in a secure manner without having to contact us.

Thanks again for your feedback, we look forward to continuing to work with you.

Best regards

The Soldo Team

SM

Sukumar M.

Freelance Information Technology Consultant

Mid-Market (51-1000 emp.)

3/26/2024

"Soldo Integration with Custom Application"

5/5

What do you like best about Soldo?

# Highly secure and compliant

# Felt one of the best to keep our Card details and provide it with Employees

# Comprehensive documentation for developers like me to integrate with other systems

# OAuth Authentication model Review collected by and hosted on G2.com.

What do you dislike about Soldo?

# Initial setup of Admin role took sometime because of gelogical location. I am from India and wanted to have Super Admin access and the document verification templates were strictly to EU so had difficulties to get Super Admin user Review collected by and hosted on G2.com.

Response from Natasha Gabriel of Soldo

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Dear Sukumar,

Thank you for taking the time to leave a review and give your feedback. We’re very happy to know you've been enjoying our product and its features, especially the ability to capture expense details and the accounting integrations available.

We’re sorry you had some issues with the Admin setup, as Soldo is an FCA-regulated entity all applications undergo a mandatory due diligence process.

Thanks again and we look forward to continuing to work with you!

Best regards,

The Soldo Team