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SpotMe

By SpotMe

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SpotMe Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SpotMe to be extremely user friendly, making event management simple and enjoyable for everyone involved. (20 mentions)
Users value the exceptional customer support from SpotMe, ensuring smooth navigation and prompt assistance throughout the process. (16 mentions)
Users value the user-friendly app with comprehensive features, enhancing team and individual engagement during events. (13 mentions)
Users appreciate the endless personalization options in SpotMe, enhancing their app experience and engagement during events. (9 mentions)
Users find the SpotMe team exceptionally helpful, providing outstanding support and guidance throughout the entire process. (9 mentions)
Users express concern over app functionality issues, specifically wishing for better backstage updates from the mobile app. (2 mentions)
Users find the uploading process complicated, making it challenging to navigate and track points effectively. (2 mentions)
Users find the upload process complicated, making it challenging to effectively track their points on SpotMe. (2 mentions)
Users find the learning curve challenging, as navigating the app and uploading materials can be complicated. (2 mentions)
Users find poor usability in SpotMe, often struggling with complex processes during the initial learning phase. (2 mentions)
Users report calendar functionality issues and excessive input time, impacting overall event management experience. (1 mentions)
Users find the limited customization of SpotMe's app menu challenging, impacting ease of use for newcomers. (1 mentions)
Users find missing features in SpotMe, such as deletable menu items and hidden comment threads, frustrating. (1 mentions)
Users find navigation difficult, often struggling to locate tabs and customize menus on SpotMe. (1 mentions)

Top Pros or Advantages of SpotMe

1. Ease of Use
Users find SpotMe to be extremely user friendly, making event management simple and enjoyable for everyone involved.
See 20 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Want Team Engagement at your meeting? Use the SpotMe App"

What do you like about SpotMe?

Having the agenda at your fingertips - including all breakouts for everyone was a great asset. Also, the game we were able to play with the app was f

GS

Grace S.

Mid-Market (51-1000 emp.)

5.0/5

"I assisted at the Business Building Workshop and helped Doogin with onsite registration."

What do you like about SpotMe?

I like how user friendly it is, the amount of features that are in it and can be used by the customer. I like the app layout.

2. Customer Support
Users value the exceptional customer support from SpotMe, ensuring smooth navigation and prompt assistance throughout the process.
See 16 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Intuitive App and Excellent Support!"

What do you like about SpotMe?

SpotMe is extremely user friendly and intuitive both as the app user and building on the back end. The Backstage platform is simple to navigate, add

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Preliminary Review of SpotMe"

What do you like about SpotMe?

This was my first experience using SpotMe, and I found it to be highly useful. The platform was easy to navigate, and the on-site customer support pro

3. Experience
Users value the user-friendly app with comprehensive features, enhancing team and individual engagement during events.
See 13 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Want Team Engagement at your meeting? Use the SpotMe App"

What do you like about SpotMe?

Having the agenda at your fingertips - including all breakouts for everyone was a great asset. Also, the game we were able to play with the app was f

GS

Grace S.

Mid-Market (51-1000 emp.)

5.0/5

"I assisted at the Business Building Workshop and helped Doogin with onsite registration."

What do you like about SpotMe?

I like how user friendly it is, the amount of features that are in it and can be used by the customer. I like the app layout.

4. Customization
Users appreciate the endless personalization options in SpotMe, enhancing their app experience and engagement during events.
See 9 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Want Team Engagement at your meeting? Use the SpotMe App"

What do you like about SpotMe?

Having the agenda at your fingertips - including all breakouts for everyone was a great asset. Also, the game we were able to play with the app was f

GS

Grace S.

Mid-Market (51-1000 emp.)

5.0/5

"I assisted at the Business Building Workshop and helped Doogin with onsite registration."

What do you like about SpotMe?

I like how user friendly it is, the amount of features that are in it and can be used by the customer. I like the app layout.

5. Helpful
Users find the SpotMe team exceptionally helpful, providing outstanding support and guidance throughout the entire process.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Intuitive App and Excellent Support!"

What do you like about SpotMe?

SpotMe is extremely user friendly and intuitive both as the app user and building on the back end. The Backstage platform is simple to navigate, add

LC

Lubica C.

Mid-Market (51-1000 emp.)

5.0/5

"Very user-friendly and made for an elevated user-experience!"

What do you like about SpotMe?

The SpotMe Support Team is the best part of SpotMe. If I ever had a question that I couldn't find the answer to in one of their helpful guides, I was

Top Cons or Disadvantages of SpotMe

1. App Functionality Issues
Users express concern over app functionality issues, specifically wishing for better backstage updates from the mobile app.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"A Game Changer for Event Planning"

What do you dislike about SpotMe?

I wouldn't say I dislike this feature but I wish there was a way around it. When I'm working on an event I don't have time to sit down at the computer

Kelly E.
KE

Kelly E.

Enterprise (> 1000 emp.)

5.0/5

"Great user experience & exceptional customer service"

What do you dislike about SpotMe?

badge QR code loads diff website thru cam

2. Confusing Processes
Users find the uploading process complicated, making it challenging to navigate and track points effectively.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Want Team Engagement at your meeting? Use the SpotMe App"

What do you dislike about SpotMe?

Was hoping backstage would have been a little easier to help keep track of our points

Maria O.
MO

Maria O.

Enterprise (> 1000 emp.)

5.0/5

"Great omnichannel experience"

What do you dislike about SpotMe?

The only thing that can be a pain is whenever you are learning to use it, the path you have to follow to upload materials can be complicated.

3. Improvement Needed
Users find the upload process complicated, making it challenging to effectively track their points on SpotMe.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Want Team Engagement at your meeting? Use the SpotMe App"

What do you dislike about SpotMe?

Was hoping backstage would have been a little easier to help keep track of our points

Maria O.
MO

Maria O.

Enterprise (> 1000 emp.)

5.0/5

"Great omnichannel experience"

What do you dislike about SpotMe?

The only thing that can be a pain is whenever you are learning to use it, the path you have to follow to upload materials can be complicated.

4. Learning Curve
Users find the learning curve challenging, as navigating the app and uploading materials can be complicated.
See 2 mentions

See Related User Reviews

Zilong W.
ZW

Zilong W.

Mid-Market (51-1000 emp.)

4.5/5

"SpotMe tool very helpful"

What do you dislike about SpotMe?

Sometimes app menu was a little hard to cutomize for new users.

Maria O.
MO

Maria O.

Enterprise (> 1000 emp.)

5.0/5

"Great omnichannel experience"

What do you dislike about SpotMe?

The only thing that can be a pain is whenever you are learning to use it, the path you have to follow to upload materials can be complicated.

5. Poor Usability
Users find poor usability in SpotMe, often struggling with complex processes during the initial learning phase.
See 2 mentions

See Related User Reviews

AM

Arturo M.

Mid-Market (51-1000 emp.)

4.5/5

"Great Experience with the SpotMe Team"

What do you dislike about SpotMe?

Sometimes using an app is seen as cumbersome

Maria O.
MO

Maria O.

Enterprise (> 1000 emp.)

5.0/5

"Great omnichannel experience"

What do you dislike about SpotMe?

The only thing that can be a pain is whenever you are learning to use it, the path you have to follow to upload materials can be complicated.

6. Event Management
Users report calendar functionality issues and excessive input time, impacting overall event management experience.
See 1 mentions

See Related User Reviews

LC

Lubica C.

Mid-Market (51-1000 emp.)

5.0/5

"Very user-friendly and made for an elevated user-experience!"

What do you dislike about SpotMe?

I wish there was a way to link Speakers with user accounts so that attendees could chat and saemlessly connect with the Speakers.

7. Limited Customization
Users find the limited customization of SpotMe's app menu challenging, impacting ease of use for newcomers.
See 1 mentions

See Related User Reviews

Zilong W.
ZW

Zilong W.

Mid-Market (51-1000 emp.)

4.5/5

"SpotMe tool very helpful"

What do you dislike about SpotMe?

Sometimes app menu was a little hard to cutomize for new users.

8. Missing Features
Users find missing features in SpotMe, such as deletable menu items and hidden comment threads, frustrating.
See 1 mentions

See Related User Reviews

LC

Lubica C.

Mid-Market (51-1000 emp.)

5.0/5

"Very user-friendly and made for an elevated user-experience!"

What do you dislike about SpotMe?

I wish there was a way to link Speakers with user accounts so that attendees could chat and saemlessly connect with the Speakers.

9. Poor Navigation
Users find navigation difficult, often struggling to locate tabs and customize menus on SpotMe.
See 1 mentions

See Related User Reviews

Zilong W.
ZW

Zilong W.

Mid-Market (51-1000 emp.)

4.5/5

"SpotMe tool very helpful"

What do you dislike about SpotMe?

Sometimes app menu was a little hard to cutomize for new users.

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SpotMe Reviews (198)

Reviews

SpotMe Reviews (198)

4.7
198 reviews
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G2 reviews are authentic and verified.
LP
Digital Customer experience Lead and digital business partner
Enterprise (> 1000 emp.)
"SPOTME support on Italian event"
What do you like best about SpotMe?

I would like to express my sincere gratitude to the SpotMe team for the excellent support provided throughout all phases of our collaboration. From the beginning of the project, through the management of the web app during the launch event of our product, and up to the post-event period, your assistance has been crucial to our success.

From day one, the SpotMe Moha team demonstrated remarkable expertise in configuring and customizing the web app. Every detail was meticulously attended to, ensuring an optimal user experience.

During the launch event, your continuous support and effective management of the web app were incredibly helpful. You promptly responded to every request and resolved any issues in real-time, allowing us to focus on the event without technical concerns.

Even in the post-event period, your team was always available to provide assistance and gather feedback, contributing to further improvements in our platform.

Thank you again, SpotMe support team, for your commitment and for helping us achieve our goals successfully. We look forward to continuing to collaborate with you in the future.

Best regards,

Luca Passilongo

Digital Chstomer Experience Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

Some restrictions in web app settings, but little things that we were are able managing. Such as exporting data format. Review collected by and hosted on G2.com.

Adrián F.
AF
Senior Global Product Manager ImmunoDermatology
Enterprise (> 1000 emp.)
"Excellent partnership and collaboration for successful events"
What do you like best about SpotMe?

Interactive app to ensure a unified and seamless integration of our events with customers. Easy to access and to navigate. It's integrated with our CRM, so we can see automatically our customers that have attended the events and the content they've interacted with. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

I would say allowing better interactivity specially in small workshops were it cannot be integrated in to the PPT, needing a specific and dedicated technician to run surveys and live-polls. Review collected by and hosted on G2.com.

Duronie C.
DC
Learning and Development Analyst for PwC
Enterprise (> 1000 emp.)
"Exceptional App Development for Live-Led Training Conference"
What do you like best about SpotMe?

We collaborated with SpotMe to develop an app for our training conference in India, and their exceptional service exceeded our expectations. The app featured a user-friendly design, and the team maintained excellent communication, accommodating all our needs and implementing our change requests seamlessly. We highly recommend SpotMe for their expertise and dedication, which significantly contributed to our event's success. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

Everything went perfectly, no issues experienced. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise (> 1000 emp.)
"SpotMe is an excellent meeting partner, the support teams rock!"
What do you like best about SpotMe?

SpotMe is awesome! The interface is really customizable, ena bling us configure specific pages to fit our needs. Their support team is fantastic too – with fast turnaroudns on changes and really knowledgeable of how to present particular pieces of information. The project we've completed with SpotMe has been delivered without any hiccups. Highly recommend it for anyone needing a flexible and reliable event management app/tool! Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

We didn't have any negative experiences with SpotMe for this specific meeting - they executed on time and at a high level of accuracy. Review collected by and hosted on G2.com.

KK
Sr Event Manager
Mid-Market (51-1000 emp.)
"Event Check In- Simple & Portable"
What do you like best about SpotMe?

Easy to use and the support team is great. They are real people and problem solvers.

PLEASE NOTE: ANY features I have not used I ranked as 1 - becasue there was not a N/A option in the survey, not becasue of disatisfaction. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

The necessity for the QR code for check in to be within the app. But I also understand the necessity for it. Review collected by and hosted on G2.com.

LC
Sales Training & Marketing Analyst
Mid-Market (51-1000 emp.)
"Very user-friendly and made for an elevated user-experience!"
What do you like best about SpotMe?

The SpotMe Support Team is the best part of SpotMe. If I ever had a question that I couldn't find the answer to in one of their helpful guides, I was able to quickly connect with a Team member. They were always able to quickly answer my questions and resolve any problems I had. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

I wish there was a way to link Speakers with user accounts so that attendees could chat and saemlessly connect with the Speakers. Review collected by and hosted on G2.com.

GS
Inside Sales Representative at Certainteed
Mid-Market (51-1000 emp.)
"I assisted at the Business Building Workshop and helped Doogin with onsite registration."
What do you like best about SpotMe?

I like how user friendly it is, the amount of features that are in it and can be used by the customer. I like the app layout. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

I have no complaints, it was very easy to navigate. Review collected by and hosted on G2.com.

Lukas M.
LM
Digital Marketing Manager
Enterprise (> 1000 emp.)
"SpotMe event app is great for clients on the events"
What do you like best about SpotMe?

Our customers were satisfied with what was delivered over the app. And support was great. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

The complexity of the platform on the backend, but it needs to be to have great experience for customers. Review collected by and hosted on G2.com.

CJ
Business Planning & Operations Senior Specialist
Enterprise (> 1000 emp.)
"Time saving for event organisers!"
What do you like best about SpotMe?

Having all the information at one place, and the app itself is easy to navigate.

Content can be customised - we had 3 different versions of agenda, and they can all fit in! Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

Not really.

We hadn't tried, but were not so sure about letting people post on the app freely, because we will need someone to moderate on a timely manner. Review collected by and hosted on G2.com.

Maria O.
MO
UX Delivery Manager
Hospital & Health Care
Enterprise (> 1000 emp.)
"Great omnichannel experience"
What do you like best about SpotMe?

It's very useful, easy to use, and to understand the platform, also if you have any questions the help they provide is accurate, fast, and nice.

You have so many options to provide a great experience to your customers, many features can be automated, and that saves you time. Review collected by and hosted on G2.com.

What do you dislike about SpotMe?

The only thing that can be a pain is whenever you are learning to use it, the path you have to follow to upload materials can be complicated. Review collected by and hosted on G2.com.