Square for Retail Reviews & Product Details

Square has transformed the way that we do onsite sales. We started with one square device to take on tuition payments at our front office. We now have 5 devices and use them for our Student Store, Concession Stand, Fees, Game Day Ticket Sales, etc. We will likely move to online purchasing at some point. However, we are thrilled with the service that Square has provided for onsite sales at a minimal cost. Easy to setup, very easy to use. Review collected by and hosted on G2.com.

The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in.. Review collected by and hosted on G2.com.

I love how easy it has been to use for our customers. We have a mechanic shop where others can bring their equipment to be worked on and they can come to the front and now have the option to also pay by debit and credit card.

It was pretty easy to implement and use in our current system.

Customer support has been good for the small questions we've had and to be honest we can find most of our issues online and been able to fix it.

We use it once in awhile. For awhile we were using it a lot more but now it's not as frequent.

I love that the program sends us emails with the report of the transactions we have and it breaks down the fees.

It was easy to integrate into our business and use as another payment option for our customers. Review collected by and hosted on G2.com.

I don't really have anything to say that I don't like about it.

For what we need it has been working pretty good for us. Review collected by and hosted on G2.com.

I appreciate how simple it is for businesses to use, making it easy for customers to pay without needing to carry cash all the time. It also adds convenience for both customers and businesses, as payments can be made just by tapping a phone or an iPad. Review collected by and hosted on G2.com.

I find it frustrating when there is a Square system shutdown because it prevents customers from being able to pay with their card or by tapping. This can be inconvenient for both the business and the customers. Review collected by and hosted on G2.com.

Square for Retail makes running a shop way easier. It keeps track of inventory, sales, and customers all in one place—like a helpful robot that never takes a day off. The POS system looks great and is super easy to use, even for people who aren’t tech-savvy. It saves time, keeps things organized, and helps me focus more on growing the business instead of fighting with spreadsheets. Review collected by and hosted on G2.com.

While Square for Retail is a great tool overall, some of the extra features come with extra costs, and those can add up quicker than you'd expect. It would be nice if more features were included in the base price—especially for small businesses trying to stay on budget. Also, customer support can be a bit slow at times, which isn’t ideal when you need help fast. That said, it's still a solid system with a lot to love—it just needs a bit more love for small shops. Review collected by and hosted on G2.com.

Square is such an easy platform to use for all of your sales and retail needs! It is very simple and straightforward and takes away the headache of taking payments the traditional way. Review collected by and hosted on G2.com.

I would like more options available as far as styles of the machines and prices to purchase them. Review collected by and hosted on G2.com.

I used Square back in the day, and what I like most about it now is the AI feature and the flat rate pricing model. Review collected by and hosted on G2.com.

1 to 2 business-day payment processing. I would like for it to go through immediately like Zelle or CashApp. Review collected by and hosted on G2.com.

Square POS offers a robust suite of tools for payment processing, inventory management, customer engagement, and business operations across retail, restaurant, and service industries. Review collected by and hosted on G2.com.

Limited offline functionality

If your internet connection drops, Square can still process payments—but some features like inventory updates or reporting may be delayed or unavailable. Review collected by and hosted on G2.com.

Square for Retail makes day-to-day operations easy to manage with a clean, intuitive interface. The ability to sync inventory across multiple locations and integrate with online sales channels is a huge plus. Review collected by and hosted on G2.com.

While the system is great overall, some backend functions feel limited. Inventory adjustments can be tedious when managing large catalogs, and reporting customization could be more flexible. Review collected by and hosted on G2.com.

I appreciate the convenience and accessibility of being able to accept payments from anywhere. Review collected by and hosted on G2.com.

The fees are a bit too high to process, and they end up being more expensive compared to other payment processors. Review collected by and hosted on G2.com.

Square allows us to conduct retail sales at our our charity events in various locations and itemized sales beautifully with minimum programming. Detailed reports help us keep track of inventory. Review collected by and hosted on G2.com.

There is really nothing about the system that I don't like Review collected by and hosted on G2.com.