Toast Features
What are the features of Toast?
Administration
- Menu Building
- Inventory Management
- Accounting
- Reporting & Analytics
- Loyalty Management
Meal Service
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery
Platform Basics
- Reporting
Back Office
- Analytics
Front of Office
- POS
- Kitchen Ticketing
Platform Data
- Dashboard
Top-Rated Alternatives
Toast Categories on G2
Filter for Features
Core HR
Organization Management | Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc. This feature was mentioned in 14 Toast reviews. | 82% (Based on 14 reviews) | |
Time, Attendance, and PTO | Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information. 14 reviewers of Toast have provided feedback on this feature. | 89% (Based on 14 reviews) | |
Expense Management | Contains functionality for employees to submit expenses reports and track reimbursments | Not enough data | |
Salary Structures | Based on 11 Toast reviews. Manages position descriptions and pay grades/structures for each role | 80% (Based on 11 reviews) | |
Compliance | Helps protect risk areas by ensuring compliance standards are met through tracking and reporting 13 reviewers of Toast have provided feedback on this feature. | 90% (Based on 13 reviews) | |
Benefits Administration | Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options 11 reviewers of Toast have provided feedback on this feature. | 85% (Based on 11 reviews) |
Platform
Customization | As reported in 34 Toast reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 77% (Based on 34 reviews) | |
Integration APIs | Based on 27 Toast reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 73% (Based on 27 reviews) | |
Internationalization | Based on 24 Toast reviews. Enables users to view and transact business with the same content in multiple languages and currencies. | 81% (Based on 24 reviews) | |
User, Role, and Access Management | As reported in 38 Toast reviews. Grant access to select data, features, objects, etc. based on the users, user role, and groups. | 86% (Based on 38 reviews) | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. 36 reviewers of Toast have provided feedback on this feature. | 80% (Based on 36 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. This feature was mentioned in 32 Toast reviews. | 85% (Based on 32 reviews) | |
Reporting | As reported in 38 Toast reviews. Provides analytics tools that reveal important business metrics and track progress. | 83% (Based on 38 reviews) | |
Dashboards | Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. 35 reviewers of Toast have provided feedback on this feature. | 83% (Based on 35 reviews) | |
Reporting and Dashboards | Access pre-built and custom reports and dashboards. This feature was mentioned in 43 Toast reviews. | 79% (Based on 43 reviews) | |
User, Role, and Access Management | Based on 43 Toast reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 85% (Based on 43 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 43 Toast reviews. | 85% (Based on 43 reviews) | |
Scalability | As reported in 35 Toast reviews. Allows administrator to easily add employees and grow payroll process as their company grows. | 84% (Based on 35 reviews) |
Employee Self Service
Web Portal | Allows employees to access current and past pay stubs, W-2 forms, and additional salary information. This feature was mentioned in 36 Toast reviews. | 86% (Based on 36 reviews) | |
Benefits Manager | Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. 21 reviewers of Toast have provided feedback on this feature. | 75% (Based on 21 reviews) | |
Mobile | Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. This feature was mentioned in 30 Toast reviews. | 79% (Based on 30 reviews) |
Administration
Payroll Entry | Allows administrator to enter payroll for all employees based on salary or total hours worked. This feature was mentioned in 39 Toast reviews. | 85% (Based on 39 reviews) | |
Time Off Accrual | Based on 30 Toast reviews. Calculation and tracking of sick and vacation days. | 82% (Based on 30 reviews) | |
Direct Deposit | Automatically deposits paychecks into employees' bank accounts. This feature was mentioned in 37 Toast reviews. | 87% (Based on 37 reviews) | |
Expense Reimbursement | Allows administrator to reimburse employees for business-related purchases. 21 reviewers of Toast have provided feedback on this feature. | 77% (Based on 21 reviews) | |
Pre-tax Deductions | Based on 30 Toast reviews. Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. | 81% (Based on 30 reviews) | |
Wage Garnishment | See feature definition | As reported in 29 Toast reviews. Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks. | 77% (Based on 29 reviews) |
Approvals | Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. This feature was mentioned in 28 Toast reviews. | 77% (Based on 28 reviews) | |
Check/W-2 Printing | Based on 35 Toast reviews. Allows administrators to print valid paychecks and W-2 forms. | 83% (Based on 35 reviews) | |
Check/W-2 Delivery | Based on 34 Toast reviews. Sends printed checks to administrator to distribute to employees. | 84% (Based on 34 reviews) | |
Menu Building | As reported in 145 Toast reviews. Creating a menu within the platform for servers to input orders or for online ordering. | 88% (Based on 145 reviews) | |
Inventory Management | Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. 85 reviewers of Toast have provided feedback on this feature. | 79% (Based on 85 reviews) | |
Employee Scheduling | Tools to create work schedules for your employees. 69 reviewers of Toast have provided feedback on this feature. | 76% (Based on 69 reviews) | |
Accounting | As reported in 111 Toast reviews. Tracking revenue and expenses within the platform. | 82% (Based on 111 reviews) | |
Reporting & Analytics | Reporting and analytics on a variety of data and metrics. 148 reviewers of Toast have provided feedback on this feature. | 86% (Based on 148 reviews) | |
Loyalty Management | The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. This feature was mentioned in 89 Toast reviews. | 81% (Based on 89 reviews) |
Taxes
Tax Calculation | Calculates taxes due and may include resources or tools for federal and state tax compliance. 36 reviewers of Toast have provided feedback on this feature. | 84% (Based on 36 reviews) | |
Tax Filing | Files payroll tax forms automatically for federal, state, and local taxes. 30 reviewers of Toast have provided feedback on this feature. | 82% (Based on 30 reviews) | |
Automatic Tax Payment | Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government. This feature was mentioned in 28 Toast reviews. | 84% (Based on 28 reviews) |
Integration
API / Integration | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 27 Toast reviews. | 76% (Based on 27 reviews) | |
Time Tracking Integration | As reported in 31 Toast reviews. Enables administrator to import hours from time tracking systems. | 83% (Based on 31 reviews) | |
Accounting Integration | Based on 25 Toast reviews. Provides standard integration with third party accounting software. | 81% (Based on 25 reviews) | |
Core HR Integration | Provides standard integration with third party core HR software. 24 reviewers of Toast have provided feedback on this feature. | 75% (Based on 24 reviews) |
Meal Service
Payment Gateway | Based on 141 Toast reviews. The ability to proces credit card payments within the platform. | 88% (Based on 141 reviews) | |
Table Management | As reported in 112 Toast reviews. The ability to see all the tables in a restaurant, their availability, and the status of their orders. | 89% (Based on 112 reviews) | |
Check Adjustment | Adjusting or splitting checks to reflect discounts or refunds. 145 reviewers of Toast have provided feedback on this feature. | 87% (Based on 145 reviews) | |
Kitchen Tickets | As reported in 139 Toast reviews. The ability to send order tickets to the kitchen to either be printed or appear on a screen. | 88% (Based on 139 reviews) | |
Takeout & Delivery | As reported in 123 Toast reviews. Tools to help create an online ordering service for delivery and takeout. | 86% (Based on 123 reviews) |
Platform Basics
Reporting | As reported in 72 Toast reviews. Provides analytics tools that reveal important business metrics and track progress. | 85% (Based on 72 reviews) | |
Interoperability | As reported in 57 Toast reviews. Connects to external systems and applications as needed to complete team workflows. | 84% (Based on 57 reviews) |
Back Office
Accounting | As reported in 63 Toast reviews. Tools to track financial data on a day-to-day basis, both incoming and outgoing. | 87% (Based on 63 reviews) | |
Employee Management | As reported in 68 Toast reviews. The ability to manage employee schedules, payroll, or onboarding. | 81% (Based on 68 reviews) | |
Analytics | Analysis of data collected by the platform in order to glean usable business insights. This feature was mentioned in 70 Toast reviews. | 86% (Based on 70 reviews) | |
Inventory Management | Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked. 45 reviewers of Toast have provided feedback on this feature. | 78% (Based on 45 reviews) |
Front of Office
POS | Tool to place customer orders and collect payment. This feature was mentioned in 80 Toast reviews. | 92% (Based on 80 reviews) | |
Table Management | The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. This feature was mentioned in 61 Toast reviews. | 86% (Based on 61 reviews) | |
Kitchen Ticketing | Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. 75 reviewers of Toast have provided feedback on this feature. | 88% (Based on 75 reviews) | |
Reservations | The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. 39 reviewers of Toast have provided feedback on this feature. | 72% (Based on 39 reviews) |
Platform Data
Dashboard | Has a centralized dashboard for users to interact with This feature was mentioned in 71 Toast reviews. | 89% (Based on 71 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Summarization | As reported in 21 Toast reviews. Condenses long documents or text into a brief summary. | 61% (Based on 21 reviews) | |
AI Text-to-Speech | Based on 20 Toast reviews. Simulates human-like speech from text inputs. | 53% (Based on 20 reviews) |
Agentic AI - Restaurant Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Toast Comparisons