Tropic Reviews & Product Details

I love that I can see everything in one place. I was living in multiple systems before tropic. I also like that I have gotten time back in my day to work on more strategic projects. I love the insights I have for vendors and knowing that there are a team of people supporting me. I am a team of one and the team of SME's is really useful to have. I use Tropic every day. The integrations were super simple to set up and when I need to make edits, those are also very simplistic. My implementation went well, I had someone with me the whole time and Tropic does a lot of the work which makes the onboarding much easier. Review collected by and hosted on G2.com.

I wish there was a way to upload all of my additional vendor detail fields into the system with a csv instead of having to populate each manually. I also wish I was able to build custom reports. But with every product release, my list of wants is getting smaller. Review collected by and hosted on G2.com.

The thing that I have loved about Tropic is that they have so many AI features that have helped provide insights into our spending that has translated into savings. Additionally, it is very easy to use and customize workflows. Finally, we were able to consolidate 3 different procurement processes into one tool. Review collected by and hosted on G2.com.

The only thing that I have disliked about Tropic is that at first the workflows were a bit clunky so we had to customize quite a bit of the steps. But once we did that, things are running efficiently. Review collected by and hosted on G2.com.

Tropic allows our organization to have one source of truth for all of our software contracts. It also is like a virtual assistant helping us monitor and react to renewal reminders and offers key insights when negotiating contracts. I recommend this software to anyone who wants an easy to use tool and great customer service. Review collected by and hosted on G2.com.

I would love to see Tropic more integrated with microsoft products. I would like to be able to automatically create meeting reminders, teams chats and other activities with ease. I would also like to be able to connnect with SAP. Hopefully this feature will be in the roadmap! Review collected by and hosted on G2.com.

On October 1st, my company started using Tropic. By November 15, with the help of the Tropic support team, we had designed an entirely customized and somewhat complicated workflow in time for 2025 Contract renewals. We had never used POs before and Tropic was the perfect fit.

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up. I feel confident that competent people are handling what I need in a professional but personable way.

They build trust. Review collected by and hosted on G2.com.

We use the platform slightly differently I think that some of their other customers, and a credit to the versatility of their platform to be able to accommodate a critical change we needed - at the same time, other areas are (currently) more cumbersome for us because of that - though I suspect may not require major changes, it's just waiting for that update one day. My examples would be reports, which I believe they are in the process of updating, and better filters.

We use ALOT of tasks and having better filters would honestly really help me manage a large volume of requests at once, which is what's happening now. Being able to filter by Approver (not just Department or Requestor) - things like that.

Our other issue is we are driven by Netsuite class (not Department) - and Tropic is completely organized around Department. I think if they continue to expand, they will be even more versatile. Review collected by and hosted on G2.com.

The seamlessness of the platform itself. It's intuitive and the reminders are helpful in staying on top of upcoming renewals Review collected by and hosted on G2.com.

I'm not necessarily a fan of a "middle-man" in my contract negotiations. Sometimes it's worked in our favour, sometimes it hasn't. I prefer to manage my own contract renewals Review collected by and hosted on G2.com.

The most helpful thing about Tropic is the support of the product & success teams. They take feedback very seriously, and it feels like they are building the platform around your needs (in a good way). It's a very intuitive platform that can adds value across in multiple areas across the Procurment spectrum (spend management, requisition/workflow, renewal planning, contract management), but doesn't force you to do everything at once. Review collected by and hosted on G2.com.

There's still room for improvement with the functionality & ease of use. There's always a way to do something in Tropic, but occassionally, it takes more steps or is more roundabout than it should be. The weakest area of the platform is contract management and it doesn't have a lot of the same functionality as more traditional CLM platforms. Review collected by and hosted on G2.com.

The product has been very helpful in improving our procurement process and allowing us to track our spend. Also, Support, during implementation and after go-live, has been amazing! They have been very helpful on improving our use of the product and answering all of our questions. Shoutout Kelly Lytle for being a rockstar!! Review collected by and hosted on G2.com.

There are some aspects of the product that are still a work in progress. Currently, there are some items that require manual work arounds or there are items that cannot be edited (e.g. questions in the request form). Also, it is not possible to approve requests in Slack or email, which can lead to confusion on the approvers end. However, they are contanstly improving the product and accepting our feedback with grace! Review collected by and hosted on G2.com.

I really like how Tropic has people who are very help. Josh Small has helped us a lot with getting set up into Tropic which has been a big help. I also like how everything in in one place for Tropic. It provides excel sheets to help pull data quickly out of Tropic and makes processing data a lot faster. Review collected by and hosted on G2.com.

One thing I dislike abount Tropic is that I wish we were able to pull data out of Tropic that we can easily export into our accounting software so we can process the subscription invoices faster. Review collected by and hosted on G2.com.

I like that Tropic allows NetSuite integration which can flow the expenses into Tropic. It's helpful because I can keep track of the new vendors and expenses. It also reminds me to create new supplier profile in Tropic. Review collected by and hosted on G2.com.

Tropic is still missing customization feature for contracts. For example: if I were to upload contractors profile, then I would need an area to enter Rate instead of Total Contract Value. Review collected by and hosted on G2.com.

The user-friendly tool, email reminders of renewal, the cost savings during our renewals. Review collected by and hosted on G2.com.

I understand turnover but we have had multiple representatives over the past year. Review collected by and hosted on G2.com.