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That enables the creation of complex workflows and custom forms without programming
The ability to customize forms, integrate data sources and destinations, and tailor designs to specific needs.
It is ideal for remote environments, allowing technicians to work offline and sync data when access is restored. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
The form design process can become complicated, especially when dealing with large forms or forms with advanced logic. This can make editing and maintenance difficult.
The navigation within the platform, especially when managing forms, can be frustrating due to the structure of the menu system.
Changes to forms can affect their functionality, and there are challenges in keeping forms up-to-date without breaking existing automations. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
Reduction of errors in technical reports.
Accelerated invoicing by sending data in real time.
Better visibility into field equipment performance.
Easier regulatory compliance with auditable forms.
Fewer unnecessary visits thanks to more accurate data. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal incentive as thanks for completing this review.
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Thanks to constant updates, the tool has become more robust yet flexible, allowing us endless configurations for our forms, making the most of the information users input. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
We continue with the novelty of having to introduce a semicolon to add emails; there should be dedicated cells for each email. Review collected by and hosted on G2.com.
Recommendations to others considering TrueContext:
Examine what other software exists in the market as an alternative to ProntoForms; with this, you will realize that ProntoForms is the best alternative. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
I help with the entry and exit of goods in the company by detecting damages or discrepancies for our clients. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
This review has been translated from Spanish; Castilian using AI.
MA
Mayank A.
Talent Acquisition Specialist
Enterprise (> 1000 emp.)
"Great software with all the features"
What do you like best about TrueContext?
It has become even more refined now. The ability to choose preferred language allows us to save time and hassles. and with multicolumn layout helps us see more fields at single time. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
They have added more great features but analytics and reporting side can be more flexible. More builtin dashboard or visualization will make it even better. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
We used prontoforms to manage our field teams it's very easy and agile.
It's very easy to use and even new employees are able to use this software very easily.
The file creation process is really simple the forms created are really robust and helps in really simple integrations. Review collected by and hosted on G2.com.
Thank you for your review and letting us know how easy it is to create mobile forms. It’s encouraging to hear that we're saving your business time and money by helping your remote employees.
I'm sorry to hear that changing data is a hectic process for you. I will contact your Customer Success Manager about this.
If you ever wish to share your thoughts with other customers or a member of the ProntoForms team, I encourage you to explore the ProntoForms Community!
All the best,
Esmond Ng @ProntoForms
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
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This reviewer was offered a nominal incentive as thanks for completing this review.
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It allows field workers to collect data on mobile devices—even offline—which is a game-changer for remote or low-connectivity environments.
Customizable Workflows
You can design complex workflows with conditional logic, automated notifications, and integrations with backend systems like Salesforce, ServiceNow, or Microsoft Power Platform.
Real-Time Data Sync
Data collected in the field is instantly available to back-office systems, improving decision-making and reducing delays.
Integration-Friendly
TrueContext integrates well with cloud services, ERPs, and CRMs, making it easy to embed into existing enterprise ecosystems.
Compliance & Audit Trails
It supports industries with strict compliance needs (like utilities, healthcare, and manufacturing) by offering secure data handling, digital signatures, and audit trails.
Analytics & Reporting
Built-in dashboards and export options help teams analyze trends, monitor performance, and optimize operations.
Ease of Use
The drag-and-drop form builder and intuitive UI make it accessible for non-technical users to create and manage forms. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
Pricing Structure
It can be expensive for small teams or organizations, especially when scaling up with advanced features or integrations.
Limited UI Customization
The mobile app interface is functional but not highly customizable, which may be a limitation for branding or user experience needs.
Learning Curve for Advanced Features
While basic form creation is straightforward, building complex workflows or integrations may require technical expertise or training.
Integration Complexity
Although it supports many integrations, setting them up—especially with custom APIs or legacy systems—can be time-consuming and may require developer support.
Analytics Limitations
Built-in reporting is useful but not as robust as dedicated BI tools. For deeper insights, users often need to export data to platforms like Power BI or Tableau.
Offline Sync Issues
Some users report occasional syncing delays or errors when transitioning from offline to online mode, especially in areas with unstable connectivity.
Limited Collaboration Features
It’s not designed for real-time collaboration or multi-user editing, which can be a drawback for teams needing shared workflows. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
Streamlined Data Pipelines: You can automate ingestion of field data into your data lake or warehouse.
Improved Data Quality: Structured, validated inputs from mobile forms reduce the need for data cleaning.
Faster Reporting & Insights: Real-time data availability enables quicker analytics and dashboarding.
Integration Opportunities: You can design connectors or APIs to sync TrueContext data with enterprise systems or analytics platforms. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
AR
Verified User in Real Estate
This reviewer's identity has been verified by our review moderation team. They have asked not to show their
name, job title, or picture.
I'm an admin within Truecontext, and when looking to set up things like SSO within TrueContext, there is great documentation and API connectors for me to be able to connect my org when I need to. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
I haven't been around it too much, I think user creation and everything I've used so far has been easy to use. If I had to say something it's that the UI isn't great, but everything works perfect so if it's not broke don't fix it. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
I believe our business uses them for inspection forms and managing a lot of the forms we use regularly. I never get any complaints from people within my organization which happens just about everywhere else, so it must be doing something right. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account added to their profile
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
The platform is intuitive, allowing our team to create and complete forms with minimal training. As one of the business owners at Gentech Roofing we've been using True Context formerly Pronto Forms for over 7 years. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
While the platform is generally user friendly, some advanced features require time to master. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
True Context has made our field data collection process more efficient and has significantly reduced the amount of manual paperwork we need to handle. This has not only saved us time but also helped minimize errors. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.
"Excellent Software that boost workflow efficiency"
What do you like best about TrueContext?
i really like how this software increases the effectiveness of writing checklists for our daily works. It has a very user-friendly interface that makes it easy to create and organize content, which helps save time. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
One thing i dislike about truecontext is that it occasionally crashes while i am creating content, requiring a restart. In some cases my work remains intact, but other times certain information is lost. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
Truecontext is greatly improving my efficiency, which is the primary reason i like using it. By helping me save time, it allows me to focus on other critical tasks . Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
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This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
UH
Verified User in Hospitality
This reviewer's identity has been verified by our review moderation team. They have asked not to show their
name, job title, or picture.
I like that It allows me to skip around to different parts of the forms as needed. I love that it saves my progress regardless of what page I am on and I only have to submit once I have completed the form. I use the true context app almost daily in my job and find it very easy to use. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
I dislike the time it takes to upload the forms once they are complete. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
I use TrueContext to easily complete apartment inspections and keep all of my pictures in the same place. I can refer back to the form as needed once our guest is in the unit and even after they move out. We can also share the form with other interested parties once the inspections are complete. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account added to their profile
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
AI
Verified User in Industrial Automation
This reviewer's identity has been verified by our review moderation team. They have asked not to show their
name, job title, or picture.
It's simple to learn. There are a variety of features to get forms setup the way you need them. You can transfer the form to another user. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
There's no way to start a form on one device, and pick it up on another device. I have to transfer the form to a coworker, transfer it back, and open it on a different device.
Certain features with the form itself are lacking. For example, I dislike that there's no way to have a multiple choice option for media fields. Like if you want an image to display, but you want to choose which image is displayed. I can't figure out how to do this. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
Creating a form to streamline a commissioning/inspection of equipment. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
This review contains authentic analysis and has been reviewed by our team
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
FD
Fabian D.
Senior technical Support Analist
Enterprise (> 1000 emp.)
"Exceptional user experience with intuitive design and seamless functionality."
What do you like best about TrueContext?
As an administrator, I appreciate the ability to reset employee accounts, which streamlines the support process for those experiencing login issues. The app offers a range of features that empower me to assist my team with completing forms and navigating the platform effectively. We can utilize the app on a daily basis, making timely changes that enhance our operations. Additionally, the integration of teamwork within the app facilitates improved customer support, ensuring that we deliver exceptional service to our clients. Overall, TrueContext significantly enhances our administrative capabilities and team collaboration. Review collected by and hosted on G2.com.
What do you dislike about TrueContext?
I've experienced some glitches on the website that occasionally log me out of the app. To resolve this, I typically have to restart my browser or update my account password. It can be a bit inconvenient, but I'm hopeful the team will address these issues soon. Review collected by and hosted on G2.com.
What problems is TrueContext solving and how is that benefiting you?
The app offers a user-friendly interface that streamlines employee management and allows me to efficiently assist them in creating and managing new accounts. Review collected by and hosted on G2.com.
Thank you for taking the time to share your experience, Fabian! We understand the importance of supporting admins like you to enable your field team. We're thrilled to hear you've been able to achieve this.
If you haven't checked it out yet, TrueContext Community is available for all our users. We built this hub for users like you to connect with each other and with our service team. There are some great discussion boards and supportive content you might enjoy. You can check it out here: community.truecontext.com
All the best,
- Natalie V. @ TrueContext
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
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