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Veriff Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Veriff for its ease of use, making client onboarding quick and hassle-free with efficient verification. (10 mentions)
Users value Veriff's quick and automated ID verification, significantly enhancing the efficiency of client onboarding processes. (10 mentions)
Users value the quick and automated ID verification of Veriff, enhancing the onboarding experience for everyone involved. (9 mentions)
Users appreciate the reliable integration options of Veriff, enhancing security and user experience with seamless setup. (8 mentions)
Users find the implementation ease of Veriff greatly enhances onboarding, making the process quick and efficient. (7 mentions)
Users value the efficiency of Veriff, noting its seamless and quick ID verification process for smoother onboarding. (6 mentions)
Users value the effective fraud prevention capabilities of Veriff, enhancing security and compliance for their businesses. (6 mentions)
Users appreciate the helpful and responsive customer support from Veriff, ensuring a seamless experience throughout the process. (5 mentions)
Users face verification issues with AI detections and lack case management features, complicating their workflow. (5 mentions)
Users find Veriff's service expensive, expressing the need for more affordable options and customization features. (4 mentions)
Users experience access limitations for archived items, affecting their ability to retrieve important information seamlessly. (2 mentions)
Users feel the UI design is overly complex, suggesting it should be more user-friendly and interactive. (2 mentions)
Users express concerns about data privacy, highlighting risks of video collection and potential legal repercussions. (2 mentions)

Top Pros or Advantages of Veriff

1. Ease of Use
Users praise Veriff for its ease of use, making client onboarding quick and hassle-free with efficient verification.
See 10 mentions

See Related User Reviews

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is a life saver"

What do you like about Veriff?

I worked at a fintech company in Lithuania, where part of my role was testing and helping to implement Veriff into our client onboarding process. From

2. Verification Efficiency
Users value Veriff's quick and automated ID verification, significantly enhancing the efficiency of client onboarding processes.
See 10 mentions

See Related User Reviews

Jared W.
JW

Jared W.

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is our company's go-to for identity verification"

What do you like about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID doc

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

3. Identity Verification
Users value the quick and automated ID verification of Veriff, enhancing the onboarding experience for everyone involved.
See 9 mentions

See Related User Reviews

Jared W.
JW

Jared W.

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is our company's go-to for identity verification"

What do you like about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID doc

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

4. Features
Users appreciate the reliable integration options of Veriff, enhancing security and user experience with seamless setup.
See 8 mentions

See Related User Reviews

RJ

Rodolfo J.

Small-Business (50 or fewer emp.)

5.0/5

"Friendly, smooth, easy to integreate"

What do you like about Veriff?

Veriff has a lot of good features, I really like that they were ready with different approaches for integrate it in your system. In my experience, I a

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Enterprise User of the Veriff Service"

What do you like about Veriff?

The upsides are that it decreases fraud activity within our business by providing cutting edge ID&V featureas that suit our organisation.Was easy

5. Implementation Ease
Users find the implementation ease of Veriff greatly enhances onboarding, making the process quick and efficient.
See 7 mentions

See Related User Reviews

Jared W.
JW

Jared W.

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is our company's go-to for identity verification"

What do you like about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID doc

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

6. Efficiency
Users value the efficiency of Veriff, noting its seamless and quick ID verification process for smoother onboarding.
See 6 mentions

See Related User Reviews

Jared W.
JW

Jared W.

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is our company's go-to for identity verification"

What do you like about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID doc

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

7. Fraud Prevention
Users value the effective fraud prevention capabilities of Veriff, enhancing security and compliance for their businesses.
See 6 mentions

See Related User Reviews

Jared W.
JW

Jared W.

Mid-Market (51-1000 emp.)

5.0/5

"Veriff is our company's go-to for identity verification"

What do you like about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID doc

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Enterprise User of the Veriff Service"

What do you like about Veriff?

The upsides are that it decreases fraud activity within our business by providing cutting edge ID&V featureas that suit our organisation.Was easy

8. Customer Support
Users appreciate the helpful and responsive customer support from Veriff, ensuring a seamless experience throughout the process.
See 5 mentions

See Related User Reviews

Teddy W.
TW

Teddy W.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Cutting Edge KYC Tool"

What do you like about Veriff?

Veriff’s KYC tool showcases cutting-edge technology when verifying clients, as its OCR brings a high standard of accuracy and efficiency. Veriff ma

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great KYC partner, easy to use."

What do you like about Veriff?

It's simplicity, I initially anticipated that the redesigned navigation might disrupt my usual workflow, I'm pleased to report that it remains very ea

Top Cons or Disadvantages of Veriff

1. Verification Issues
Users face verification issues with AI detections and lack case management features, complicating their workflow.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great KYC partner, easy to use."

What do you dislike about Veriff?

Case management, Although I do understand that Veriff is not a case management platform, the only issue i've had is that i'm unable to mark sessions a

Floris B.
FB

Floris B.

Mid-Market (51-1000 emp.)

4.0/5

"I work with Veriff daily in our product development."

What do you dislike about Veriff?

That no RTW files are possible so we have to take this to another partner. 1 partner would have been nicer

2. Expensive
Users find Veriff's service expensive, expressing the need for more affordable options and customization features.
See 4 mentions

See Related User Reviews

DO

Daniela O.

Mid-Market (51-1000 emp.)

4.5/5

"Veriff an excelent product, they can improve in some things but generally good."

What do you dislike about Veriff?

It is one of the KYC providers more expensive than others. When they make a mistake in some sessions, they only apologize but this mistakes implies

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Veriff Review"

What do you dislike about Veriff?

I would like to have lower price and more options to modify/tune the service to my needs

3. Access Limitations
Users experience access limitations for archived items, affecting their ability to retrieve important information seamlessly.
See 2 mentions

See Related User Reviews

Floris B.
FB

Floris B.

Mid-Market (51-1000 emp.)

4.0/5

"I work with Veriff daily in our product development."

What do you dislike about Veriff?

That no RTW files are possible so we have to take this to another partner. 1 partner would have been nicer

RJ

Rodolfo J.

Small-Business (50 or fewer emp.)

5.0/5

"Friendly, smooth, easy to integreate"

What do you dislike about Veriff?

Nothing, really, I think only the access for archive items. But you still have the chance to request them for this info if needed. But maybe this is n

4. Complex UI Design
Users feel the UI design is overly complex, suggesting it should be more user-friendly and interactive.
See 2 mentions

See Related User Reviews

Varun K.
VK

Varun K.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent and reliable tool"

What do you dislike about Veriff?

UI could be a little more easy to use and interactive

Pranami K.
PK

Pranami K.

Enterprise (> 1000 emp.)

3.5/5

"Good tool for identity verification"

What do you dislike about Veriff?

UI/UX can be better and less complicated.

5. Data Privacy
Users express concerns about data privacy, highlighting risks of video collection and potential legal repercussions.
See 2 mentions

See Related User Reviews

Luciana C.
LC

Luciana C.

Mid-Market (51-1000 emp.)

4.5/5

"Super identity verification"

What do you dislike about Veriff?

Potential user privacy concerns, cost for businesses, dependency on internet connectivity, and occasional false positives or negatives.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Awesome"

What do you dislike about Veriff?

Security can be a hole: video collection and uncropped images could be a serious violation of privacy and result in lawsuits. Also I think that with e

Veriff Reviews (47)

Reviews

Veriff Reviews (47)

4.3
47 reviews
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AB
Training Coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Control and monitor your customer and employee data with Veriff's verification features."
What do you like best about Veriff?

My experience using Veriff's data verification features has been positive and very beneficial for my organization's business practices, this system uses innovative features that connect in real time to an extensive database designed to effectively verify the identity of all participants involved in your company's business.

In addition, Veriff is an accessible and affordable service for all types of users, helping to ensure a commercial space free of digital fraud. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I can't think of anything negative about Veriff's technical features, it's a system I can recommend for the quality and security of its digital features. Review collected by and hosted on G2.com.

AT
Cybersecurity Architect
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Veriff, the best system for verifying the personal data of all your potential customers."
What do you like best about Veriff?

As an active user of Veriff's digital features, I can say that it is a comprehensive and effective system for verifying all types of data related to our customers' identifies, its advanced platform enables an effective data verification and registration process.

I can also say that Veriff is very useful for detecting fraud and registration errors, its innovative features facilitate integration into your work systems to improve real time verification. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I can't think of anything negative about Veriff's digital features and tools, I believe it is a system that stands out for the quality and security of its features. Review collected by and hosted on G2.com.

BF
Sales Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Data verification and digital security with Veriff's virtual resources."
What do you like best about Veriff?

I can say that Veriff is an excellent personal data verification and protection software because it quickly adapts to your work systems and provides you with an accessible, interactive and professional registration experience.

In addition, my opinion of Veriff's features is very good because this software offers a centralized platform that promotes business security through fast and automated data verification of all participants in your business processes. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I can't think of anything negative or unfavorable about the benefits and technical performance of Veriff's digital features, I am satisfied with my current experience. Review collected by and hosted on G2.com.

NA
Editor and Publicist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Protect your data and that of your customers with Veriff's digital verification services."
What do you like best about Veriff?

The digital protection and security offered by Veriff is highly effective and technically efficient, its features allow you to detect any issues related to the identity of your potential customers, ensuring a favorable business experience for both parties.

In addition, Veriff allows you to verify your employees' personal data and view their participation in each of your business projects. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I have no negative opinions regarding Veriff's digital features, I think it is a great security system that allows you to control any eventuality related your business processes. Review collected by and hosted on G2.com.

HL
Communications Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Verify the identity and personal data of your customers and employees with Veriff's features."
What do you like best about Veriff?

I like using Veriff's digital features because they provide me with security and protection when searching for the identification data of my employees and potential customers, reducing my digital security workload and improving my organization's commercial reputation.

In addition, I can also say that Veriff is a constantly updated platform, offering the most advanced fraud detection systems of its kind. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I am happy and satisfied with the technical performance of Veriff's features, I have nothing bad to say about its operation and tools. Review collected by and hosted on G2.com.

NA
Computer Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Verify the identity of your merchants and customers with Veriff's features."
What do you like best about Veriff?

The elimination and detection of commercial and electronic fraud is possible with the use of Veriff's features, its advanced functions allow you to quickly verify the personal data of each of the participants related to your business activity.

In addition, Veriff works great on mobile devices, allowing you to maintain a secure and efficient work environment from the mobile devices of your choice. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

My experience using Veriff's digital features has been very productive and efficient, I have no negative comments about this excellent work system. Review collected by and hosted on G2.com.

GP
Digital Marketing Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Veriff, identify verification software that allows you to securely onboard new customers."
What do you like best about Veriff?

As a user of Veriff's features, I have been able to establish improved strategies and functions to securely and professionally onboard new customers to my business, allowing me to modernize the digital structure of my business processes.

In addition, Veriff offers great customer service, making it easy to understand its features and improving the experience for every user. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I have nothing negative to say about the performance of Veriff's features, I think it is a professional and reliable system. Review collected by and hosted on G2.com.

AC
Instructional Designer
Enterprise (> 1000 emp.)
"Verify your customers and detect potential fraud with Veriff's digital features."
What do you like best about Veriff?

Veriff is an effective and professional identify verification system that allows you to verify all your potential customers and quickly eliminate any risk of fraud from your digital operations.

In addition, Veriff offers an extensive database so you can automate your digital verification processes and maintain a professional and secure business experience. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

I have nothing bad to say about the technical benefits of Veriff's digital features, I think it's an extraordinary system for business environments. Review collected by and hosted on G2.com.

Jared W.
JW
Fraud Prevention Specialist
Mid-Market (51-1000 emp.)
"Veriff is our company's go-to for identity verification"
What do you like best about Veriff?

Veriff provides quick and automated ID verification, making the process seamless for both businesses and users. Veriff supports a wide range of ID documents from multiple countries, making it a great choice for businesses with international users. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

It does what we need it to do. There really aren't any downsides from my perspective as a fraud prevention investigator. The only addition that I would love to see would be automatic translation of dialogue in the videos. We have a lot of international clients and it would be very helpful to know what some of these people are saying to others during the video portion. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Veriff is a life saver"
What do you like best about Veriff?

I worked at a fintech company in Lithuania, where part of my role was testing and helping to implement Veriff into our client onboarding process. From a both client and Compliance team standpoint it made a huge difference - it was really easy to use. Before Veriff, onboarding was a bit clunky, people had to send documents via emails to us and wait for us to review and verify them. It was also time consuming for us, checking all the IDs. After implementing Veriff, ID verification became almost instant with a few exceptions, when something was wrong with ID and it needed a manual review. Review collected by and hosted on G2.com.

What do you dislike about Veriff?

Sometimes client IDs had to be reviewed manually due some kind of issues, but that wasn't a big deal and such situations weren't very frequent. Review collected by and hosted on G2.com.

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