Vincere Reviews & Product Details - Page 4

ALl in one CRM that is particularly useful for recruitment companies, easy to use and navigate. Review collected by and hosted on G2.com.

Could possibly be easier to rectify / alter date already added Review collected by and hosted on G2.com.

I chose Vincere due to having used it in a previous company and finding it relatively easy to navigate. When I first spoke to an advisor I explained that I was setting up my own company and so didn't have the skills/resources to configure the system. I was assured that I would receive assistance with this which I did not. If you have someone with the understanding to be able to set the system to your requirements then it can be a good CRM however, I would certainly NOT recommend to very small businesses. Review collected by and hosted on G2.com.

As mentioned above I have found the setup of the system very difficult. The training sessions are very quick (and expensive!) and even though I was assured that I would receive assistance in setting things up I did not. After trying to make contact with customer services several times I only received a reply after threatening to leave Vincere. I was offered some further generic training sessions for free but these were not personalised and so unhelpful for my requirements and quite frankly a waste of time. Following these sessions, I have sent several further emails asking for support but have had no response. One of the main reasons I went with Vincere was the potential to automate admin and have a bespoke system for my business however, without the help to set this up I am having to do everything manually whilst paying for many features I have not been able to access. Very disappointing and shocking lack of customer service. Review collected by and hosted on G2.com.

When you use Vincere properly, as per the training, and build the best practices within your team, you really see the benefit of the system for tracking, cross-selling, reporting and employee performance. Review collected by and hosted on G2.com.

I would like to see an easier way to add and maintain your own internal tags the setup wasn't easy, It would be good to have access to more preloaded tags for SAP :) Review collected by and hosted on G2.com.

Velocity is amazing. Brings the database to life. Sourcr is great as well! Review collected by and hosted on G2.com.

SEEK Integration feature eliminates your SEEK Talent Search for the job. Review collected by and hosted on G2.com.

The best thing about Vincere is living in one single echo system. You don't have to switch between multiple applications to complete your daily tasks. The seamless integration between Vincere products is the best part of it! Using Vincere has improved my daily productivity a lot. It is a very organized system. Analytics is great - can see what is important and what needs to be focused on. Review collected by and hosted on G2.com.

So far so good, any issues are addressed quickly Review collected by and hosted on G2.com.

- Great customer service, quick response to answer users' questions

- Cloud based software with a mobile app

- Full function tool aiming to take care of the entire recruitment process Review collected by and hosted on G2.com.

For resumes written in some languages (e.g., Mandarin Chinese), the search function is not as powerful as for English. Review collected by and hosted on G2.com.

The Livelist. This gives a really professional a secure first impression to my clients. It's useful to have all CVs and notes in the same place. Also the client an make comments and arrange interviews directly. Review collected by and hosted on G2.com.

The search. I can only really point to this as being a negative area. It's not got that seamless common feel to it like the job boards or LinkedIn. Another thing that would be useful to edit is the candidate brief template but this isn't a negative. Just would make life easier. Review collected by and hosted on G2.com.

It's been so simple to use and allows us to store all the relevant information for our business. Review collected by and hosted on G2.com.

There are so many integrations via their marketplace, but it would be great to see Vincere partner with other vendors. Review collected by and hosted on G2.com.

The Linkedin extension is my favourite - so easy to use and parse profiles. Talent pools are also a great way of highlighting our best candidates as per expertise. Review collected by and hosted on G2.com.

I feel the only 2 downsides are that the program lags a bit and takes time to load. Another is that it would be great to have a way to record candidate calls in addition to new candidates added. Review collected by and hosted on G2.com.

The system does have some great search capabilities including Geo-mapping if it would only function probably. Review collected by and hosted on G2.com.

Mobile App does not work on Android still despite reporting it 8 months ago.

Lack of support, and resources, and the system does not function as demonstrated.

Promised training lacked real content and was more of a product demonstration.

The system is slow despite being informed during the demo that the system would be super quick. Review collected by and hosted on G2.com.