Vincere Reviews & Product Details

Literally nothing. This is not a CRM where data is central to the system, its a system where they say they have all this functionality but everything is just smoke and mirrors. Review collected by and hosted on G2.com.

What is there to NOT dislike?

Importing data is not simple - you cannot import data without first assigning company IDs and contact ID's so adding a quick list from an event or similar is a waste of time and effort.

Exporting data is not simple - you cannot just export some records, they allow you so export a CSV of up to 5000 records but even when filtering, you cannot export just that count (this has been tried and tested with their support team in tow...)

Anything you want to do is cumbersome....

Want to integrate it to anything? Good luck finding something worth integrating.

Literally the worst CRM, so much so that Excel would do a better job! Review collected by and hosted on G2.com.

I like the ATS pipeline, the support team has been very helpful and responsive with all my queries. Very frequent updates to the system to improve consultant process and user interface. Numerous partnership with other tools such as daxtra which streamline our process. Review collected by and hosted on G2.com.

Inability to customize reports. Some updates are not that useful or apply only to certain tabs such as contacts and companies where applicancts is the one that has the most volume. Not very strict with security policy as by syncing our email, all emails corresponding with cdd can be seen by everyone as long as they click into the profile. Review collected by and hosted on G2.com.

Sales team: they were very helpful at the start. Once we became a customer the problems began, and continued... Review collected by and hosted on G2.com.

Onboarding experience (or lack of)

Customer support

Data migration (or lack of) Review collected by and hosted on G2.com.

Managing all candidate data,

Inputting information and registration, the flexibility for the organization to edit the data inputs for their personal recrords.

Tracking your success Review collected by and hosted on G2.com.

Searching for data can be tricky due to how it has been input to the system and sometimes pulls invalid contacts/candidates. Review collected by and hosted on G2.com.

System offers 360 processes, easy to use as CRM, ATS which concede a fluid navigation experience through the pipelines. The Success and Support team have been helpful all the time when we needed. Review collected by and hosted on G2.com.

As it is a product that you can tailor to your needs, the system configuration takes time. Self service for reports customisation is not available. Review collected by and hosted on G2.com.

I absolutely love the service of the agent, he went above and beyond to help us with the setup of Vincere and the database. As we are no IT persons, he guided us with solid technical knowledge and support. Customer Support and Implementation outstanding!

Great working with Vincere, well done! Review collected by and hosted on G2.com.

Despite the fact the system could be a bit more user friendly on importing data it was Tim that went the extra mile to make it work. Review collected by and hosted on G2.com.

The Support team - Mikey, Verns, and others - are so responsive and always deliver! Review collected by and hosted on G2.com.

It is not as customizable as we would like. Review collected by and hosted on G2.com.

The system is so easy to navigate and fulfils everything that we need to support all areas of the business.

The team have been amazing from day one, keeping us up to date with where we were at and even bringing our go-live date forward from it's original. Everything has been thoroughly documented and addressed as and when required. Review collected by and hosted on G2.com.

Not necessarily using the system but the lead up to going live was quite intense at times.

This involved a lot of meetings with limited availability due to the time differences between countries.

For us it was making sure that we had the consistency from our side and time available to fulfil our calls with the team.

That said, we managed it and all is well. Review collected by and hosted on G2.com.

Tim, the Sales Executive, is always helping us out. Really appreciate the service! Review collected by and hosted on G2.com.

I think there's always room for improvement. For example, I would to pin contacts/candidates so I've got a clear overview of things I still need to do. No major things. Review collected by and hosted on G2.com.

I love the LiveList. It gives a fantastic Customer experience and is also super helpful for the recruiters to manage the pipeline in a very easy way! I also like that all the client contact can happen within in the system and is avaible for every internal employee - so everybody knows whats going on at all times. Review collected by and hosted on G2.com.

In the beginning the onboarding was very difficult. It was all through prerecorded videos which mostly didnt answer our questions. Once the implementation management started we actually understood the system very well. Review collected by and hosted on G2.com.