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VistaVu Solutions Reviews & Provider Details - Page 3

VistaVu Solutions Product Details

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VistaVu Solutions Media

VistaVu Solutions Demo - Better Analytics & Reporting
SAP Business ByDesign builds analytics into every process, so you can see and share accurate, up-to-date information across functions and departments. Each specific role has their own unique dashboard, giving users a clear and comprehensive view of the metrics that matter most to them. ByD...
VistaVu Solutions Demo - Unify Core Functions
SAP Business ByDesign delivers pre-built processes for everything from finance and sales to product management and purchasing on a single, unified solution.
VistaVu Solutions Demo - Built to grow with your company
SAP Business ByDesign scales from 20 to 10,000 users and allows you to easily re-configure processes, so you can add more employees and business grows.
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VistaVu Solutions Reviews (77)

Reviews

VistaVu Solutions Reviews (77)

4.6
77 reviews

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SO
Mid-Market (51-1000 emp.)
"SAP B1 tickets and project management"
What do you like best about VistaVu Solutions?

The product and technical knowledge of everyone at VistaVu, and the transparency from our account manager. Because of these things we've developed a level of trust in VistaVu. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

In the past, we had issues with getting new account managers at least once a year, and each one had varying levels of knowledge about our company or SAP B1 technical knowledge. But this has changed and we're very happy with our current account manager that's been assigned to us for the past year. Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
GW
Mid-Market (51-1000 emp.)
"Invaluable Business Partner"
Describe the project or task VistaVu Solutions helped with:

SAP is critical to running our business and VistaVu has provided support across all facets from technical support on day-to-day issues to integrations with 3rd Parties, enhancement and optimization.

We depend heavily on VistaVu to deliver solutions that enhance our business and give us a competitive edge. On each occasion, they have delivered on time and on budget. Review collected by and hosted on G2.com.

What do you like best about VistaVu Solutions?

The VistaVu representatives are professional and have taken a keen interest in understanding our business. This deep knowledge of our business has enabled them to be proactive and make solution-based recommendations that have helped us save money and, more importantly, grow our long-term business. Review collected by and hosted on G2.com.

Response from Hark Dhunay of VistaVu Solutions

Thank you for your feedback as it is invaluable in ensuring we continue to provide our clients with a great customer experience and improve in areas where we need to. I am glad your experience working with our team has been great and we will strive to continue to provide that experience.

KP
Mid-Market (51-1000 emp.)
"Very professional with a wide range of capabilities to support ERP system"
What do you like best about VistaVu Solutions?

I like that I can reach out to VistaVu Solutions for any questions related to our Busines B yDesign system Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

One thing that would be nice is a closer rep for onsite precense and support for larger initiatives Review collected by and hosted on G2.com.

DB
Small-Business (50 or fewer emp.)
"My experience was great, the issue was solved. Service provider Thomas Robson was excellent help"
What do you like best about VistaVu Solutions?

I like the attention to client, it has been a pleausure to work with Thomas Robson since I was able to learn and fix the issue. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

I haven't experinece eany cons or deslikes about VistaVu solutions. Review collected by and hosted on G2.com.

Response from Hark Dhunay of VistaVu Solutions

Hi Diana, thank you for taking the time to complete a G2 review for VistaVu. We use these reviews to both celebrate when we are delivering a great customer experience and to improve in our service and support where needed. Thomas is a valuable team member here at VistaVu and I will be sure to share this feedback across the company.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"SAP B1"
What do you like best about VistaVu Solutions?

VistaVu provided good customer service for support and account review. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

Their support agents are from around the world so it's difficult to get the same consistent agent that are familiar with our issues and resolved it in a timely manner. Review collected by and hosted on G2.com.

CN
Mid-Market (51-1000 emp.)
"SAP B1 implementation"
What do you like best about VistaVu Solutions?

Luisa has been excellent throughout the process. Her ability to understand our business requirements and communicate how that can be translated into the system as well as understand how the data will be shared between SAP and Salesforce has been extremely valuable. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

Don't have anything bad to say, Vista Vu has been willing to engage when we have asked. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
PO
Mid-Market (51-1000 emp.)
"Working with VistaVu Managed Support Services"
What do you like best about VistaVu Solutions?

They have experience to leverage in many different areas of SAP ByDesign that would take a longer time to develop internally. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

In general, sometimes it takes longer that I would expect to get back to us on ticket status and updates. Also I am not sure if it is the solution or their approach, but we do not get that many options for truly custom code development. In previous experience with SAP S4 or ECC, there was much more options for customizations in the solution as well as custom reporting. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Mid-Market (51-1000 emp.)
"VistaVu Solutions' consultants are top-notch!"
What do you like best about VistaVu Solutions?

The best aspect of VistaVu Solutions is the high caliber of their employees. We've worked extensively with various VistaVu consultants and they've always been extremely professional and helpful. Over the past decade, we specifically received an exceptional level of support from one such employee, Ben Doucette. We never cease to be amazed by Ben's ability to solve complex issues, provide support at any time of the day or night, and he is always willing to share vast knowledge of SAP utilities when we need recommendations or insight. Ben deserves a raise aSAP! Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

I have yet to experience a dislike when it comes to the service we have been provided by VistaVu Solutions. Review collected by and hosted on G2.com.

Verified User in Computer Software
PC
Small-Business (50 or fewer emp.)
"Resolv - Reliable and Knowledgeable Team"
What do you like best about VistaVu Solutions?

The Resolv team is extremely reliable and knowledgable. I have worked very closely with Ian Walsh for almost a decade now, and he brings many solutions to the table and is always quick to escalate and resolve our issues. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

Sometimes I have to follow up a few times for responses from support, but once they respond, they are always extremely knowledgeable and friendly. Review collected by and hosted on G2.com.

AS
Enterprise (> 1000 emp.)
"Kevin + Thomas: APM Group Support"
What do you like best about VistaVu Solutions?

Team members are personable and genuinely care about solutioning items. Review collected by and hosted on G2.com.

What do you dislike about VistaVu Solutions?

None really - team has been fantastic. Greatly apreciate their support. Review collected by and hosted on G2.com.

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