[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Stacklist
Sponsored
Stacklist
Visit Website
Product Avatar Image
WeTransfer

By WeTransfer

Stacklist
Sponsored
Stacklist
Visit Website

WeTransfer Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find WeTransfer's ease of use remarkable, allowing effortless file sharing without complicated processes or sign-ups. (5 mentions)
Users appreciate the ability to easily send and receive large files, making WeTransfer an essential tool for their needs. (4 mentions)
Users appreciate the flexibility of cloud storage with WeTransfer, effortlessly sending large files without any hassle. (3 mentions)
Users love the easy sharing feature of WeTransfer, making file transfers quick and hassle-free for everyone. (3 mentions)
Users value the easy upload feature of WeTransfer, enabling seamless sharing of large files without hassle. (3 mentions)
Users love the flexibility to send large files effortlessly, making it ideal for presentations and documents. (3 mentions)
Users value the easy implementation of WeTransfer, finding it simple and accessible for all file transfers. (2 mentions)
Users experience occasional upload and download delays due to file size, which can impact their overall experience. (1 mentions)
Users feel that high pricing restricts access to valuable features, limiting the overall experience of WeTransfer. (1 mentions)
Users note the limited free version of WeTransfer, with files expiring weekly, but find it manageable to re-upload. (1 mentions)
Users find that WeTransfer has limited functionality for viewing video files, detracting from its overall usability. (1 mentions)
Users find video playback issues on WeTransfer limit their ability to effectively view video files within the app. (1 mentions)
Users struggle with poor customer support, facing challenges like complicated refund processes and frustrating communication hurdles. (1 mentions)
Users find poor support frustrating, especially with complicated refund processes that impede their experience significantly. (1 mentions)
Users critique WeTransfer for its frustrating billing practices, making refunds unnecessarily complicated and time-consuming. (1 mentions)

Top Pros or Advantages of WeTransfer

1. Ease of Use
Users find WeTransfer's ease of use remarkable, allowing effortless file sharing without complicated processes or sign-ups.
See 5 mentions

See Related User Reviews

Reno L.
RL

Reno L.

Small-Business (50 or fewer emp.)

5.0/5

"My favorite large file transfer service"

What do you like about WeTransfer?

For file transfers 2GB or less it is free and easy to use. No need for sign up just verify email.

Tricia W.
TW

Tricia W.

Small-Business (50 or fewer emp.)

5.0/5

"Great file sharing product"

What do you like about WeTransfer?

We Transfer is very easy to use and very helpful for any business that needs to easily share and transfer files.

2. Data Transfer
Users appreciate the ability to easily send and receive large files, making WeTransfer an essential tool for their needs.
See 4 mentions

See Related User Reviews

Reno L.
RL

Reno L.

Small-Business (50 or fewer emp.)

5.0/5

"My favorite large file transfer service"

What do you like about WeTransfer?

For file transfers 2GB or less it is free and easy to use. No need for sign up just verify email.

Tricia W.
TW

Tricia W.

Small-Business (50 or fewer emp.)

5.0/5

"Great file sharing product"

What do you like about WeTransfer?

We Transfer is very easy to use and very helpful for any business that needs to easily share and transfer files.

3. Cloud Storage
Users appreciate the flexibility of cloud storage with WeTransfer, effortlessly sending large files without any hassle.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WeTransfer is an excellent way to easily share files and data"

What do you like about WeTransfer?

I love the ability and flexibility that WeTransfer provides, allowing me to send and receive large and sometimes enormous files and documents. This s

NC

Noelia C.

Mid-Market (51-1000 emp.)

4.5/5

"Share is We transfer"

What do you like about WeTransfer?

It is suitable for all audiences and is ideal for teams and professionals. It has options to work with very large files and share them without time li

4. Easy Sharing
Users love the easy sharing feature of WeTransfer, making file transfers quick and hassle-free for everyone.
See 3 mentions

See Related User Reviews

Tricia W.
TW

Tricia W.

Small-Business (50 or fewer emp.)

5.0/5

"Great file sharing product"

What do you like about WeTransfer?

We Transfer is very easy to use and very helpful for any business that needs to easily share and transfer files.

NC

Noelia C.

Mid-Market (51-1000 emp.)

4.5/5

"Share is We transfer"

What do you like about WeTransfer?

It is suitable for all audiences and is ideal for teams and professionals. It has options to work with very large files and share them without time li

5. Easy Upload
Users value the easy upload feature of WeTransfer, enabling seamless sharing of large files without hassle.
See 3 mentions

See Related User Reviews

Reno L.
RL

Reno L.

Small-Business (50 or fewer emp.)

5.0/5

"My favorite large file transfer service"

What do you like about WeTransfer?

For file transfers 2GB or less it is free and easy to use. No need for sign up just verify email.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WeTransfer is an excellent way to easily share files and data"

What do you like about WeTransfer?

I love the ability and flexibility that WeTransfer provides, allowing me to send and receive large and sometimes enormous files and documents. This s

6. Large Files
Users love the flexibility to send large files effortlessly, making it ideal for presentations and documents.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WeTransfer is an excellent way to easily share files and data"

What do you like about WeTransfer?

I love the ability and flexibility that WeTransfer provides, allowing me to send and receive large and sometimes enormous files and documents. This s

NC

Noelia C.

Mid-Market (51-1000 emp.)

4.5/5

"Share is We transfer"

What do you like about WeTransfer?

It is suitable for all audiences and is ideal for teams and professionals. It has options to work with very large files and share them without time li

7. Easy Implementation
Users value the easy implementation of WeTransfer, finding it simple and accessible for all file transfers.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WeTransfer is an excellent way to easily share files and data"

What do you like about WeTransfer?

I love the ability and flexibility that WeTransfer provides, allowing me to send and receive large and sometimes enormous files and documents. This s

AK

Arie K.

Mid-Market (51-1000 emp.)

4.5/5

"Simply send user data for review and analysis"

What do you like about WeTransfer?

ease of use and implementation, even for newbies.

Top Cons or Disadvantages of WeTransfer

1. File Size
Users experience occasional upload and download delays due to file size, which can impact their overall experience.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"WeTransfer is an excellent way to easily share files and data"

What do you dislike about WeTransfer?

Sometimes when using the system, it takes a while to upload my file. It occasionally takes a while to download a file sent to me. This minor issue i

2. High Pricing
Users feel that high pricing restricts access to valuable features, limiting the overall experience of WeTransfer.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Sharing large files doesn’t have to be complicated—at least not with WeTransfer"

What do you dislike about WeTransfer?

That said I wish some of the best features—like advanced tools—weren’t locked behind a premium subscription.

3. Limited Free Versions
Users note the limited free version of WeTransfer, with files expiring weekly, but find it manageable to re-upload.
See 1 mentions

See Related User Reviews

Tricia W.
TW

Tricia W.

Small-Business (50 or fewer emp.)

5.0/5

"Great file sharing product"

What do you dislike about WeTransfer?

With the free version, your files expire after a week, but no big deal to upload again so really not a big problem.

4. Limited Functionality
Users find that WeTransfer has limited functionality for viewing video files, detracting from its overall usability.
See 1 mentions

See Related User Reviews

Reno L.
RL

Reno L.

Small-Business (50 or fewer emp.)

5.0/5

"My favorite large file transfer service"

What do you dislike about WeTransfer?

It is not ideal for viewing video files within the app.

5. Playback Issues
Users find video playback issues on WeTransfer limit their ability to effectively view video files within the app.
See 1 mentions

See Related User Reviews

Reno L.
RL

Reno L.

Small-Business (50 or fewer emp.)

5.0/5

"My favorite large file transfer service"

What do you dislike about WeTransfer?

It is not ideal for viewing video files within the app.

6. Poor Customer Support
Users struggle with poor customer support, facing challenges like complicated refund processes and frustrating communication hurdles.
See 1 mentions

See Related User Reviews

Wes T.
WT

Wes T.

Small-Business (50 or fewer emp.)

0.0/5

"Scammy billing practices"

What do you dislike about WeTransfer?

Their billing practices are a borderline scam. Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EM

7. Poor Support
Users find poor support frustrating, especially with complicated refund processes that impede their experience significantly.
See 1 mentions

See Related User Reviews

Wes T.
WT

Wes T.

Small-Business (50 or fewer emp.)

0.0/5

"Scammy billing practices"

What do you dislike about WeTransfer?

Their billing practices are a borderline scam. Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EM

8. Pricing Issues
Users critique WeTransfer for its frustrating billing practices, making refunds unnecessarily complicated and time-consuming.
See 1 mentions

See Related User Reviews

Wes T.
WT

Wes T.

Small-Business (50 or fewer emp.)

0.0/5

"Scammy billing practices"

What do you dislike about WeTransfer?

Their billing practices are a borderline scam. Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EM

Stacklist
Sponsored
Stacklist
Visit Website

WeTransfer Reviews (505)

View 1 Video Reviews
Reviews

WeTransfer Reviews (505)

View 1 Video Reviews
4.6
505 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Amit  S.
AS
Product Manager
Enterprise (> 1000 emp.)
"Best tool to transfer the large file online easily."
What do you like best about WeTransfer?

It's very easy in use, can transfer large size files securely online.

also the the url which is shared with the end user is time bounded, means we have control on the data which we are sharing to other.

Data can be shared easily in a secured way. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

its a very useful tool, hence have nothing dislike about this. Review collected by and hosted on G2.com.

K SRICHARAN B.
KB
Product Manager
Enterprise (> 1000 emp.)
"Transferring large files & sharing with others has never been this easy"
What do you like best about WeTransfer?

Sharing large files is quick & easy. The links have expiry & it can be shared on mail as well. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

It is a great tool. Nothing to dislike about Wetransfer Review collected by and hosted on G2.com.

Juli A.
JA
Project Manager
Small-Business (50 or fewer emp.)
"Gone are the days of WeTransfer"
What do you like best about WeTransfer?

The interface is easy to use, and the experience is relatively seamless. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

How can I intentionally encourage clients to use WeTransfer knowing that I'm subjecting them to terms and conditions that require relinquishing their rights to their content? Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Sharing large files doesn’t have to be complicated—at least not with WeTransfer"
What do you like best about WeTransfer?

In my work with academic documents and audiovisual materials that can’t be compressed, what I appreciate most is how WeTransfer preserves the original quality every time. I also love that it lets me track who’s downloaded what and when, plus the option to password-protect files for extra security. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

That said I wish some of the best features—like advanced tools—weren’t locked behind a premium subscription. Review collected by and hosted on G2.com.

Wes T.
WT
Creative Director
Animation
Small-Business (50 or fewer emp.)
"Scammy billing practices"
What do you like best about WeTransfer?

I guess their service works? But just to download files from a client, I was forced to sign up for a PAID plan...! Not off to a great start... Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

Their billing practices are a borderline scam. Nearly impossible to get a refund, had to jump thru many unnecessary hoops (no refund button, had to EMAIL support, re-enter my customer info and cc info, upload a PDF receipt...and then they emailed me again, asking for the same info AGAIN!). Just refund my card on file, how hard is that guys?? Intentionally made difficult. Review collected by and hosted on G2.com.

Sayed Mohammed Faraz I.
SI
Real Estate Analyst
Small-Business (50 or fewer emp.)
"WeTransfer - the best tool for large file transfers"
What do you like best about WeTransfer?

- it allows upto 2 GB to be transfered or to share on clould for free.

- You can share files or whole folders in a single link.

- It's versatile you can share it as a link in emails, whatsapp etc., or direcytly mail it to the recipicent without the need of signing in.

- You can use it unlimited number of times without paying. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

- Sometimes the ads are irritating and distractive. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Small-Business (50 or fewer emp.)
"WeTransfer is an excellent way to easily share files and data"
What do you like best about WeTransfer?

I love the ability and flexibility that WeTransfer provides, allowing me to send and receive large and sometimes enormous files and documents. This system will enable me to send and receive large presentations, documents, and audio files. Because of their large size and limitations of e-mail inboxes, We Transfer provides me with a conduit to send and receive these files. Files can easily be accessed via links sent. Data sent in files can be asily intergated into software that I use. When i have files that are too large to send in a regular e-mail I frequently / often use WeTransfer to fo the job. The system is easy to sue and can be simply accessed and implemented. Its so simple and works so well that I have never needed to call the Customer Support line. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

Sometimes when using the system, it takes a while to upload my file. It occasionally takes a while to download a file sent to me. This minor issue is usually because of the size of the file. Review collected by and hosted on G2.com.

NC
Mid-Market (51-1000 emp.)
"Share is We transfer"
What do you like best about WeTransfer?

It is suitable for all audiences and is ideal for teams and professionals. It has options to work with very large files and share them without time limit.

One of the best things about Wetransfer is that an account is not required to send files. It's as simple as entering the email addresses and you're done. A real solution to send high quality documents and photos without problems.

The upload and download speed is amazing, and generous size limits mean I can ship whatever I need without hassle.

Since I use this tool, I no longer have to worry about the space in my email or about compressing files. The ability to send up to 2 GB in the free version is a big plus.

I love the download notification feature of Wetransfer. It is very useful to know when my recipients have downloaded the files I have sent them.

Security is crucial to me, and Wetransfer more than meets. I always feel safe when sending confidential files through this platform, knowing that they are protected and encrypted.

Wetransfer also has an App to use from your mobile phone that is just as easy and useful to use from anywhere. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

I could improve the layout of the page to make it more attractive. Only for aesthetics and differentiation. Maybe more colors, bigger the user form and password Review collected by and hosted on G2.com.

Reno L.
RL
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"My favorite large file transfer service"
What do you like best about WeTransfer?

For file transfers 2GB or less it is free and easy to use. No need for sign up just verify email. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

It is not ideal for viewing video files within the app. Review collected by and hosted on G2.com.

Ivan B.
IB
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Incorporate new functionalities"
What do you like best about WeTransfer?

The versatility and speed of use. Submitting files is really easy for multiple formats. Review collected by and hosted on G2.com.

What do you dislike about WeTransfer?

The impossibility of having a configurable profile in the free version. This makes it impossible to have shipping statistics and usage trends as a user (the one who sends) and statistics for (the ones who receive). Review collected by and hosted on G2.com.