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WordPress.org

By WordPress Foundation

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WordPress.org Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of WordPress.org, enabling quick website creation without coding skills. (113 mentions)
Users love the easy customization options of WordPress.org, enabling personal expression and functional website creation. (76 mentions)
Users love the easy customization and flexibility of WordPress, making it ideal for dynamic and interactive websites. (61 mentions)
Users value the extensive customizability of WordPress.org, enabling dynamic and tailored website experiences effortlessly. (50 mentions)
Users love the flexibility and control of WordPress.org, enabling extensive customization and integration with various platforms. (41 mentions)
Users experience plugin issues that can cause slow website speed and potential security vulnerabilities. (44 mentions)
Users find that a learning curve is necessary to effectively utilize WordPress.org's features and themes. (34 mentions)
Users highlight security issues with WordPress, making it vulnerable to hackers and requiring additional efforts for safety. (34 mentions)
Users find WordPress.org to be expensive due to costs associated with hosting, themes, and necessary plugins. (17 mentions)
Users find the inadequate updates frustrating, leading to outdated themes and complications with broken functionalities. (16 mentions)
Users experience poor customer support, facing challenges when complex issues arise and enduring frustrating wait times. (14 mentions)
Users experience slow performance with WordPress, facing lags and frequent crashes during extended use. (13 mentions)

Top Pros or Advantages of WordPress.org

1. Ease of Use
Users appreciate the ease of use of WordPress.org, enabling quick website creation without coding skills.
See 113 mentions

See Related User Reviews

Carelis C.
CC

Carelis C.

Small-Business (50 or fewer emp.)

4.5/5

"Web Design"

What do you like about WordPress.org?

Thanks to WordPress, you can create a personalized business website with pro themes at a low cost. Easy installation on a server and with automatic c

MJ

Monique J.

Mid-Market (51-1000 emp.)

5.0/5

"Develop and deploy your website within minutes using Wordpress."

What do you like about WordPress.org?

I am not very well versed in coding or progamming in general but I wanted to create a website of my own and did not really want to pay someone to do i

2. Customization
Users love the easy customization options of WordPress.org, enabling personal expression and functional website creation.
See 76 mentions

See Related User Reviews

MJ

Monique J.

Mid-Market (51-1000 emp.)

5.0/5

"Develop and deploy your website within minutes using Wordpress."

What do you like about WordPress.org?

I am not very well versed in coding or progamming in general but I wanted to create a website of my own and did not really want to pay someone to do i

Rie T.
RT

Rie T.

Small-Business (50 or fewer emp.)

4.5/5

"Now is the time to have your own site and build your world!"

What do you like about WordPress.org?

The ability to customize your own site freely. And, your own view of the world will be reflected on your site.

3. Plugins
Users love the easy customization and flexibility of WordPress, making it ideal for dynamic and interactive websites.
See 61 mentions

See Related User Reviews

PN

Pitter N.

Small-Business (50 or fewer emp.)

4.5/5

"Most advanced content management"

What do you like about WordPress.org?

There are many things I like about WordPress but what I most like about this CMS is that unlike other CMS you can customize almost everything for your

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Why WordPress Was the Perfect Choice for Building Our Website"

What do you like about WordPress.org?

When we set out to build our platform, we needed a CMS that was flexible, scalable, and SEO-friendly—and WordPress checked all the boxes. WordPress

4. Customizability
Users value the extensive customizability of WordPress.org, enabling dynamic and tailored website experiences effortlessly.
See 50 mentions

See Related User Reviews

PN

Pitter N.

Small-Business (50 or fewer emp.)

4.5/5

"Most advanced content management"

What do you like about WordPress.org?

There are many things I like about WordPress but what I most like about this CMS is that unlike other CMS you can customize almost everything for your

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Why WordPress Was the Perfect Choice for Building Our Website"

What do you like about WordPress.org?

When we set out to build our platform, we needed a CMS that was flexible, scalable, and SEO-friendly—and WordPress checked all the boxes. WordPress

5. Integrations
Users love the flexibility and control of WordPress.org, enabling extensive customization and integration with various platforms.
See 41 mentions

See Related User Reviews

Nilay G.
NG

Nilay G.

Small-Business (50 or fewer emp.)

4.5/5

"Best Website Management Platform Ever"

What do you like about WordPress.org?

Best part of wordpress is it's flexibility and easy to use, its is as good as beginner or you are expert, supports both ecommerce sites and informativ

Eben S.
ES

Eben S.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Website Creation: Building with WordPress Made Simple"

What do you like about WordPress.org?

One of the best things about WordPress.org is its flexibility and control. It’s open-source, so you can customize nearly every aspect of your site wit

Top Cons or Disadvantages of WordPress.org

1. Plugin Issues
Users experience plugin issues that can cause slow website speed and potential security vulnerabilities.
See 44 mentions

See Related User Reviews

Isha P.
IP

Isha P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy website builder & best for Content Management"

What do you dislike about WordPress.org?

There is nothing much to dislike but sometimes after using some plugins it used to reduce the website speed. Also security should be improved.

JA

Jai A.

Small-Business (50 or fewer emp.)

4.5/5

"Best platform for building website with full control"

What do you dislike about WordPress.org?

Updates can sometimes break themes or plugins.

2. Learning Curve
Users find that a learning curve is necessary to effectively utilize WordPress.org's features and themes.
See 34 mentions

See Related User Reviews

AB

Anthony B.

Small-Business (50 or fewer emp.)

5.0/5

"Complete Website builder"

What do you dislike about WordPress.org?

You do need a certain amount of training to get the best out of the platform.

Ryan H.
RH

Ryan H.

Small-Business (50 or fewer emp.)

5.0/5

"The big, quiet truck you can dump stuff on (RIP Ted Stephens)"

What do you dislike about WordPress.org?

There is a threshold of knowledge required to be successful with this product; it is not a 'built for you' service.

3. Security Issues
Users highlight security issues with WordPress, making it vulnerable to hackers and requiring additional efforts for safety.
See 34 mentions

See Related User Reviews

Isha P.
IP

Isha P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy website builder & best for Content Management"

What do you dislike about WordPress.org?

There is nothing much to dislike but sometimes after using some plugins it used to reduce the website speed. Also security should be improved.

Seamus P.
SP

Seamus P.

Small-Business (50 or fewer emp.)

4.5/5

"Decades of using WordPress for website creation"

What do you dislike about WordPress.org?

There is a learning curve, unlike some commercial website creation platforms. The native security of WordPress is insufficient, and you need quite a b

4. Expensive
Users find WordPress.org to be expensive due to costs associated with hosting, themes, and necessary plugins.
See 17 mentions

See Related User Reviews

Ayush A.
AA

Ayush A.

Mid-Market (51-1000 emp.)

4.0/5

"WordPress Review"

What do you dislike about WordPress.org?

The themes are not updated for long and no new AI features, feels outdated and has steep pricing for most extensions.

PN

Pitter N.

Small-Business (50 or fewer emp.)

4.5/5

"Most advanced content management"

What do you dislike about WordPress.org?

Surely WordPress.org software is free itself, but if you want to create a mid size professional website using WordPress, it will cost a lot! Bestie ho

5. Inadequate Updates
Users find the inadequate updates frustrating, leading to outdated themes and complications with broken functionalities.
See 16 mentions

See Related User Reviews

Ayush A.
AA

Ayush A.

Mid-Market (51-1000 emp.)

4.0/5

"WordPress Review"

What do you dislike about WordPress.org?

The themes are not updated for long and no new AI features, feels outdated and has steep pricing for most extensions.

Dana Y.
DY

Dana Y.

Small-Business (50 or fewer emp.)

5.0/5

"One of the best CMS for small websites"

What do you dislike about WordPress.org?

- Built-it visual constructor is not very great, you will definitely try to search for an more simple and powerful alternative - There were situation

6. Poor Customer Support
Users experience poor customer support, facing challenges when complex issues arise and enduring frustrating wait times.
See 14 mentions

See Related User Reviews

Matthew E.
ME

Matthew E.

Small-Business (50 or fewer emp.)

4.5/5

"Widely adopted and widely supported"

What do you dislike about WordPress.org?

With the high level of flexibility and the limited scope of most support that is available, it can be difficult to move forward if you aren't familiar

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"WordPress is an excellent CMS"

What do you dislike about WordPress.org?

I did not particularly enjoy the wait times at time and the lack of features.

7. Slow Performance
Users experience slow performance with WordPress, facing lags and frequent crashes during extended use.
See 13 mentions

See Related User Reviews

Isha P.
IP

Isha P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy website builder & best for Content Management"

What do you dislike about WordPress.org?

There is nothing much to dislike but sometimes after using some plugins it used to reduce the website speed. Also security should be improved.

JW

Josiah W.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful and Extendable"

What do you dislike about WordPress.org?

The downside to Wordprss is relying on a lot of community plugins. Bad updates, out of date plugins, or just too many plugins slowing down a site can

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WordPress.org Reviews (9,324)

View 9 Video Reviews
Reviews

WordPress.org Reviews (9,324)

View 9 Video Reviews
4.4
9,324 reviews
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Jaydeep D.
JD
DA
Small-Business (50 or fewer emp.)
"Ultimate Flexibility and Control with Endless Plugin Options"
What do you like best about WordPress.org?

What I love most is the unlimited freedom and control. You own 100% of your site and can add any feature imaginable using the massive collection of free and paid plugins. It's the most flexible foundation for any website. its very easy to use for all the users who are new in the software. Also it is very easy to setup on any computer. there is no need to integrate with another software, Your hosting is enough. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The self-hosted nature means you are responsible for everything. You have to manage security, install all updates yourself, and handle all backups, which can be time-consuming and requires some technical knowledge.

Another common pain point is plugin/theme compatibility and quality. While you have unlimited choices, a poorly coded third-party add-on can slow down your site or introduce security vulnerabilities. Review collected by and hosted on G2.com.

Somnath J.
SJ
Eternitty
Computer Software
Small-Business (50 or fewer emp.)
"Best Open Source Tool for Website Design and Development"
What do you like best about WordPress.org?

I am reviewing it after developing 100s wordpress websites since last 15 years. WordPress is a free, open-source platform designed for building websites, making it suitable for businesses of all sizes. Its user-friendly interface and straightforward setup process make it especially accessible for beginners. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Many WordPress websites tend to load slowly, often because of the poor code quality found in some themes and plugins. Additionally, if plugins and themes are not kept up to date, they can become a source of malware and vulnerabilities. WordPress websites are usually soft target for hackers. Review collected by and hosted on G2.com.

Harish K.
HK
Senior Digital Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Open‑source website platform with a vast plugin ecosystem that simplifies development."
What do you like best about WordPress.org?

The best thing about WordPress.org is the ability to install any theme or plugin, allowing you to shape your site to fit your needs. Editing is easy, even without prior coding knowledge. It comfortably powers everything from simple blogs to large e-commerce and enterprise sites. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Having too many plugins, or those of poor quality, can lead to conflicts and slow down the site. Good performance depends heavily on reliable hosting, and resolving issues often requires significant troubleshooting time. The selection of free themes is somewhat limited, and above all, security remains the main concern. Review collected by and hosted on G2.com.

Nithiya Y.
NY
Teaching Professional
Small-Business (50 or fewer emp.)
"Requires advanced knowledge still User Friendly"
What do you like best about WordPress.org?

What I like best about WordPress.org is the simplicity and flexibility it offers. The platform is intuitive to use, which means we don’t need to spend excessive time learning or troubleshooting. Whether it’s updating content, adding new functionality, or customizing the look and feel, WordPress.org makes it easy to turn ideas into reality quickly. This ability to make changes and launch updates in a short turnaround time has been invaluable for keeping our website aligned with our needs. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

At times, implementing advanced features requires coding knowledge or the use of additional plugins, which can be a challenge without technical expertise. While the core platform is simple, more complex customizations definitely need a deeper understanding of development. Additionally, some updates—though well-intentioned—can make things feel more complicated, which may disrupt workflows temporarily. Review collected by and hosted on G2.com.

Manila B.
MB
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"The Most Flexible and Powerful CMS Out There"
What do you like best about WordPress.org?

What I like best about WordPress.org is the complete freedom it gives me to build and customize any kind of website. The open-source nature means I have full control over everything — from themes and plugins to the actual code. The huge community, endless resources, and thousands of integrations make it incredibly powerful and adaptable for any project, from simple blogs to complex e-commerce sites. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The only downside is that managing everything yourself — hosting, updates, backups, and security — requires more technical knowledge compared to hosted platforms. It’s not a plug-and-play solution for beginners, but for those willing to learn (or work with a developer), the flexibility is totally worth it. Review collected by and hosted on G2.com.

PB
Customer Support Manager
Small-Business (50 or fewer emp.)
"WordPress, a tool that grows with you"
What do you like best about WordPress.org?

WordPress has been at the center of my journey, from teaching myself the basics to managing complex international ecommerce projects. No matter how ambitious my goals get, I always find a way to stretch its features to fit. I know my way around it so well that whenever someone brings me a challenge, I feel confident I can deliver the right solution. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The one thing I keep running into is the lack of built-in collaboration. It’s a feature talked about for a long time, but still missing, and with how often WordPress is used as the backbone for team projects, it really feels overdue. Review collected by and hosted on G2.com.

Aftab C.
AC
Web Developer
Small-Business (50 or fewer emp.)
"My Go-To CMS for Any Kind of Website"
What do you like best about WordPress.org?

Love how flexible WordPress is, plugins for literally everything I need 💯🔥

I’ve been using WordPress.org for a while now and the best thing is how much control it gives me. It’s open-source, so I can customize literally everything, whether it’s a simple blog, portfolio, or a full-on business site. The plugin ecosystem is insane, like there’s something for every feature you can think of, and the themes make design way easier. The community is also huge, so whenever I get stuck, there’s always a solution already out there. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

It’s not perfect though. Sometimes plugins clash and break things, and updates can be stressful if you don’t know what you’re doing. The learning curve in the beginning can feel a little overwhelming too. But once you get the hang of it, it’s smooth sailing. Review collected by and hosted on G2.com.

Neha J.
NJ
UX/UI Designer
Mid-Market (51-1000 emp.)
"Wordpress your own open source website builder"
What do you like best about WordPress.org?

So many themes to choose & customise from to make almost any kind of website. SEO friendly with large community to get help from in case of any doubts. Very affordable in fact for first year the basic plan is free. The user can have full control over content and can be scaled & implemented into platforms like e commerce easily Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

Sometimes the user may require front end familiarity to rectify few issues. The plugins needs to be updated regularly as may get obsolete. Also for premium features the cost is quite high Review collected by and hosted on G2.com.

Asma M.
AM
Independent Travel Agent
Retail
Small-Business (50 or fewer emp.)
"Scaling Smart with WordPress—Performance Meets Flexibility"
What do you like best about WordPress.org?

What I like best about WordPress.org is the creative and technical freedom it provides. As a multi-platform entrepreneur managing both travel and lifestyle brands, I use WordPress almost daily because it’s reliable, scalable, and fits seamlessly into my workflow. Implementation is straightforward—even with limited coding experience, launching a functional and professional-looking site is achievable.

The intuitive interface makes ongoing updates and content management hassle-free. I especially rely on its robust plugin ecosystem to streamline SEO with tools like Rank Math and Yoast, embed affiliate links, manage schema markup, and personalize user journeys. With an ever-expanding range of features and integrations, it's easy to tailor the platform to meet evolving business goals.

Customer support—both from the community and third-party plugin developers—has been consistently helpful and well-documented.

- What I like best: WordPress gives full creative control, daily reliability, and unmatched flexibility for building and scaling brand-aligned websites.

- Most helpful features: Open-source framework, ease of implementation, user-friendly dashboard, powerful SEO plugins, schema markup tools, affiliate link support, frequent updates, and a vibrant support community.

- Upsides: Scalable structure for growing projects, high frequency of use across different sites, no recurring fees for the core system, ease of integration with marketing tools and content platforms, strong plugin versatility, and complete ownership of hosting, domain, and site assets. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

While WordPress.org has been instrumental in scaling my brands, there are a few areas where I feel improvement could enhance the overall experience. The sheer volume of available plugins and themes, while a strength, can also be overwhelming—especially when trying to identify which are well-coded, regularly maintained, and compatible with the latest version of WordPress.

New users might find the learning curve steep, particularly when navigating DNS settings, PHP updates, or plugin conflicts without technical support. Integration with third-party tools is generally smooth, but occasionally requires manual configuration or troubleshooting.

Managing site speed and optimization can also be a challenge without advanced tools or caching plugins. Lastly, while the support ecosystem is vast, it's decentralized—so responses can vary depending on whether you're dealing with the core platform or third-party developers.

- What I dislike: The plugin marketplace can be difficult to navigate, and vetting quality tools often requires trial-and-error.

- Least helpful aspects: Lack of centralized customer support, inconsistent documentation across plugins and themes, manual setup required for more advanced integrations, and performance tuning that may demand technical knowledge. Review collected by and hosted on G2.com.

Aman P.
AP
SEO Manager
Small-Business (50 or fewer emp.)
"Flexible and Powerful Platform for Any Website"
What do you like best about WordPress.org?

WordPress offers unmatched flexibility. Whether you’re building a simple blog, a business website, or a full-scale eCommerce store, the plugin ecosystem and customizable themes make it possible. The Gutenberg editor has improved a lot, making content creation easier, and the availability of SEO, analytics, and marketing plugins is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about WordPress.org?

The learning curve can be steep for beginners. Managing updates for plugins, themes, and WordPress core requires attention, otherwise it can lead to compatibility issues. Sometimes, too many plugins can slow down site performance if not optimized properly. Review collected by and hosted on G2.com.