Xola Reviews & Product Details - Page 4

Xola Product Details

Xola is the only unified booking, sales, and marketing platform for tour operators and attractions. ① Manage bookings anywhere (online, over the phone, in person, or from a reseller) with real-time availability. ② Sell through your own website and the world's largest marketplaces in a few clicks. ③ Increase online revenue with our powerful abandoned booking remarketing features and track your marketing success in Google Analytics. As a winner of Capterra’s Ease of Use award, grow and run your business with a booking platform designed specifically for businesses like yours. Credit card rates as low as 1.99% + 30 cents.

Seller

Xola

Discussions

Xola Community

Languages Supported

English

Product Description

Xola builds modern, easy-to-use, booking and marketing software for tour and activity businesses. Save time, grow your business, and boost your competitive edge with the industry's leading reservation system. Manage every kind of booking (online, over the phone, in person, or from a reseller) with real-time availability. Enjoy a lightning-quick interface: make a reservation in less than 30 seconds and update a booking in 3 clicks or less. Gain a trustworthy and dedicated partner with Xola.

Overview by

Chris Stroud

Pricing

Pricing provided by Xola.

Flex

Free

View More Pricing Information

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G2 reviews are authentic and verified.

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KN

Kimmi N.

Vacation Management

Small-Business (50 or fewer emp.)

5/26/2022

"Excellent software, even better customer service."

5/5

What do you like best about Xola?

You can completely customize Xola for your booking software needs. My favorite features: abandoned bookings, waivers, text/email, custom listings Review collected by and hosted on G2.com.

What do you dislike about Xola?

I have had zero issues, the chat support is always there to help. Review collected by and hosted on G2.com.

Response from Jessica Fewell of Xola

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Thanks for the review! Happy to see you are loving Xola, our features, and our support!

SB

Shaylor B.

Teaching Assistant

Enterprise (> 1000 emp.)

5/26/2022

"Easy to use!"

5/5

What do you like best about Xola?

Xola is easy to use and easily understandable! Review collected by and hosted on G2.com.

What do you dislike about Xola?

Sometimes xola can be slow, when processing 5-10 reservations at once! Which is understandable! Review collected by and hosted on G2.com.

Response from Jessica Fewell of Xola

edit

Thanks for the review and the feedback!

CH

Corinne H.

Operations Manager

Small-Business (50 or fewer emp.)

5/26/2022

"Great Platform for our awesome Game!"

4/5

What do you like best about Xola?

Easy to use. Customer service is top-notch and always available. Has some glitches from time to time but they are quick to locate and resolve it. Review collected by and hosted on G2.com.

What do you dislike about Xola?

Not much. Just hate waiting for features ha. Which is a good thing! Review collected by and hosted on G2.com.

Response from Jessica Fewell of Xola

edit

Thanks for the review! Waiting is very hard but we promise to continue to enhance our product with your feedback!

MG

Mario André G.

Hotel director

Small-Business (50 or fewer emp.)

3/15/2022

"Amazing software, exceptional support"

5/5

What do you like best about Xola?

After using several activity booking software for a few companies I worked for, I discover XOLA.com and I thought, finally a software that fits all my needs with a more than reasonable price. The best is the support! Review collected by and hosted on G2.com.

What do you dislike about Xola?

The channel manager could have more OTA's integrated. More languages for the software Review collected by and hosted on G2.com.

MW

Mike W.

Owner

Small-Business (50 or fewer emp.)

3/15/2022

"Off-Road Tour Operator, XOLA Approved!"

5/5

What do you like best about Xola?

I have been using XOLA for the past 3 years and have really enjoyed the simplicity of the product when it comes to updates, corrections and bookings. The XOLA Team is always very helpful and responsive to my inquiries / questions. Review collected by and hosted on G2.com.

What do you dislike about Xola?

Most of the issues have been corrected over the years regarding my listings and other items with creating tours in XOLA. They have done a good job addressing my needs. Review collected by and hosted on G2.com.

DV

Dino V.

Director

Small-Business (50 or fewer emp.)

3/15/2022

"Easy to use and great support"

4/5

What do you like best about Xola?

Customer support is the best! Anytime, any day, Xola is there to help. It's comprehensive in its features, too, and is always finding ways to improve its integrations! Review collected by and hosted on G2.com.

What do you dislike about Xola?

It is a little pricey, though, which I believe is too high for my liking. Review collected by and hosted on G2.com.

JS

Jessie S.

Owner

Small-Business (50 or fewer emp.)

5/26/2022

"Love the Xola platform!"

5/5

What do you like best about Xola?

Customer service! Quick & knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Xola?

Payout schedule format :( Adds bank fees Review collected by and hosted on G2.com.

Response from Jessica Fewell of Xola

edit

Hi Jessie, thank you for the review! We would love to learn more about the payouts and bank fees you mentioned. Please reach out to our support team or your Customer Success Manager to discuss this more.

LL

Launch L.

P

Mid-Market (51-1000 emp.)

3/15/2022

"Satisfied Customer!"

4.5/5

What do you like best about Xola?

XOLA's online platform is super customer friendly. It's dramatically increased our online bookings and at the same time significantly reduced incoming calls. Review collected by and hosted on G2.com.

What do you dislike about Xola?

The Instore platform could use some enhancements so that speed of service could be quicker for checkout. Review collected by and hosted on G2.com.

JG

Julian G.

Director

Small-Business (50 or fewer emp.)

3/15/2022

"Excellent software"

5/5

What do you like best about Xola?

Ease of use and training staff members to use it. Review collected by and hosted on G2.com.

What do you dislike about Xola?

There are a few features that I'd like to see and they sometimes take a while to come down the pipeline but they eventually come. Review collected by and hosted on G2.com.