Yapstone Reviews & Product Details

Integration of the software with online wallets.

The product ensures customer data safety especially when using credit cards.

It is multi currency enabled. No need to convert funds into a specific currency.

The software enables quick order processing and payments.

Tracking of payments is easy using Yapstone.

Automation of all payments processes with zero errors.

The product has reliable fraud management and reporting tools.

Flexibility and functionality.

I enjoy ease of use. The platform has simple and clear processes of making payments.

Fine customer services Review collected by and hosted on G2.com.

I have no frustrations. Yapstone is an outstanding software powered by advanced modern technologies. Review collected by and hosted on G2.com.

The customer service at Yapstone is cumbersome. Their slow response to my inquiries and concerns along with their poor commitment to finding solutions. The team needs to be knowledgeable and friendly. Review collected by and hosted on G2.com.

I admit that the customer service provided by Yapstone falls short of my expectations. It often takes them quite some time to respond to queries. Their solutions tend to be generic rather than solving the specific issue at hand. Review collected by and hosted on G2.com.

Efficient online payments, industry specialization, reliable technology. Review collected by and hosted on G2.com.

Potentially high fees, complex fee structure, occasional customer service challenges. Review collected by and hosted on G2.com.

They are always available to solve any queries. It allows me to monitor transactions using order ID quite convenient. The AVS/CVV reporting is more accurate. Review collected by and hosted on G2.com.

User experience is less than satisfactory which has led me to decide against using this application in the future. Review collected by and hosted on G2.com.

Payments reflect within very shortest time period unlike several online booking platforms.

Their customer care is readily available on phone call.

No need of wasting too much time to get email response. Review collected by and hosted on G2.com.

The system is somehow complicated and risky .

In case of a small mistake correcting becomes hell.

I have faced alot of challenges before Incase of an error while making payment.

Work on this kindly Review collected by and hosted on G2.com.

Yapstone's online interface is fairly easy to use. Review collected by and hosted on G2.com.

Customer service is extremely hard to get ahold of. I stil lhave no idea how to add an email address to receive statements or how to change my account information. Review collected by and hosted on G2.com.

Nothing, there is absolutely nothing that can be rescued about this application, everything it offers is terrible and of low quality, it is definitely not something that I would recommend to my friends. Review collected by and hosted on G2.com.

Their customer service is obnoxious, they are never available to answer questions over the phone, they tell you that you should send emails that never respond (and will not respond), they spend their time debiting my bank account for the cost of services that I do not I am even currently using or that I have even contracted, the only time that indeed if I bought a service (I was testing and I see that it was a big mistake) they made the debit but they have not updated the status or they have enabled the service and neither They even respond to messages with some guidance or what should I do, I just gave up that money and I am currently doing the steps to finish blocking this application from my bank accounts so that they do not continue debiting money for services that I have not received Review collected by and hosted on G2.com.

Oustanding API! Detailed, very intuitive and I love that it's in XML which is much easier to work with and read than JSON in my opinion. Tech support was very helpful and response as well for integration. Review collected by and hosted on G2.com.

The UI portal could use a refresh, but I like how it allows you to track transactions by a common order ID for reconciliation. AVS/CVV reporting could be improved, it's not always accurate, eg. sometimes if a street address is incorrect a card will decline, yet the AVS result is 'OK'. Review collected by and hosted on G2.com.

It adds insult to injury when a guest has to be refunded, but Yapstone removes some of the sting with net billing. Review collected by and hosted on G2.com.

*It takes too long to set up an account with Yapstone.

*I don't like it that Yapstone does not require the CVV code because this is the only way a reservationist knows that the booker on the phone has the card in their hand.

*Yapstone needs to continue to develop a reverse ACH process for making payments from a management company to their owners. Review collected by and hosted on G2.com.

Net Returns, No middle ware (gateway) required, fast direct communication with Yapstone servers. Yapstone offers an easy to use portal for merchants to review their card charges Review collected by and hosted on G2.com.

Tokenization of card data does not include CVV number or any sort of card verification. So if you tokenize a card for later use there is no benefit of the CVV data to verify the customer has the card in their hand. Of this is with card not present transactions. Review collected by and hosted on G2.com.