It's been two months since this profile received a new review

Zengo Wallet Reviews & Product Details

Zengo Wallet Product Details

Zengo is the leading self-custodial cryptocurrency wallet solution designed to help users securely manage and store their digital assets without the vulnerabilities associated with traditional seed phrases. Since 2018, Zengo has quickly gained traction within the crypto community, boasting over 1.5 million customers. Its unique approach to security, utilizing Multi-Party Computation (MPC) technology, sets it apart from other wallets in the market, providing users with a high level of protection against hacking and phishing attempts. The target audience for Zengo includes both novice and experienced cryptocurrency users who prioritize security and ease of use. With its user-friendly mobile and desktop applications, Zengo caters to individuals looking to buy, sell, and store a wide variety of cryptocurrencies. The wallet supports dozens of blockchains and thousands of assets, including Bitcoin, Ethereum, TRON, Solana, Dogecoin, and BNB, as well as Layer 2 solutions: Polygon, Arbitrum One, Optimism, and Base. This extensive support allows users to diversify their portfolios while maintaining a secure environment for their transactions. One of Zengo's standout features is its commitment to security, as evidenced by its track record of ZERO wallets being hacked, drained, or phished. Regular security audits further bolster user confidence in the platform. Additionally, both Zengo mobile app and Zengo desktop have been ranked with top tier security by leading blockchain security firm, Certik. Zengo also offers a seamless purchasing experience, allowing users to buy crypto directly with various payment methods, including credit and debit cards, bank transfers, and popular payment platforms like Apple Pay and Google Pay. For users seeking even more features, Zengo Pro offers a premium subscription service that unlocks a suite of advanced security features and self-custody tools. Subscribers gain access to: - Multiple wallets - BTC vaults - 50% discount on purchase fees - Legacy Transfer, the industry’s 1st self-custodial inheritance-like system - Asset Theft Protection, locked to your liveness biometrics - Advanced Web3 Firewall - Priority 24/7 support And many more benefits and perks!

Product Website

Seller

ZenGo Wallet

Discussions

Zengo Wallet Community

Languages Supported

English, French, Spanish

Product Description

Zengo Wallet is the crypto wallet for everyone. You can buy, trade, and earn BTC, ETH, and more (over 70 of the top cryptocurrencies) on one, simple and beautiful platform. It has bulletproof security and legendary customer support, with real support agents standing by 24/7 to answer any questions. Zengo’s 3-Factor authentication process ensures that 1) no one but you can control your crypto, and 2) your wallet is backed up, so even if you lose your phone, you can recover your crypto through a simple 2-step verification process. Here’s the best part: there’s no password to remember - or forget. No private keys to store - or lose. Zengo recognizes that people often represent the weakest part of a security matrix, and we’ve built that into the wallet’s design. It’s magic...and a lot of advanced cryptography :) Learn more about this industry-leading security standard here: https://zengo.com/security

Overview by

Kimron Flicker

Pricing

Pricing provided by Zengo Wallet.

Zengo Essentials plan is free for everyone.

Free

View More Pricing Information

Zengo Wallet Media

Zengo Wallet Demo - Upgrade to the most secure crypto wallet

Zengo wallet is secure by default. Over 1 million customers, and 0 wallets hacked, ever.

Zengo Wallet Demo - Buy, sell, trade and earn crypto - simply and securely

Supporting over 380 crypto assets. Buy using PayPal, credit and debit cards, Apple Pay, Google Pay, or bank transfer.

Zengo Wallet Demo - Never lose access to your crypto

With 3-factor authentication and no seed-phrase vulnerability, rest easy knowing your assets are safeguarded by industry-leading technology.

Our live support team is always available to assist.

Zengo Wallet Demo - No seed phrase vulnerability

Powered by MPC cryptography means your self custody wallet has no seed phrase that can be lost or stolen.

Zengo Wallet Demo - Get even more with Zengo Pro

Unlock a suite of premium industry-first security features. Multiple wallets. Theft Protection features to protect your assets from unauthorized withdrawals. A built-in Web3 Firewall. Secure your assets with Legacy Transfer - the industry’s first inheritance-like feature available to all Pro c...

G2 reviews are authentic and verified.

Here's how.

MP

Meg P.

Small-Business (50 or fewer emp.)

2/20/2023

"Easy to use and excellent customer service!"

5/5

What do you like best about Zengo Wallet?

The app is very user friendly and easy to navigate. A new wallet address is generated for each deposit which increases the security of the wallet which is not something that many other Crypto wallets do. Also, when I've had questions or concerns, the customer service representatives I've spoken with were friendly, helpful, and quick. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I would like if ZenGo provided me with a debit card that I could use making my account more accessible. I also think it would be great if a larger variety of Cryptocurrencies were supported but that's not a huge deal to me at this point. Review collected by and hosted on G2.com.

WM

Wilson M.

Small-Business (50 or fewer emp.)

4/22/2023

"A fluid and fun experience"

5/5

What do you like best about Zengo Wallet?

The clean UI and it's fluidity.

It's very easy to use the ZenGo Wallet, even if you're not the most experienced crypto user.

It also feels very safe to use and it's very cheap comparing to others. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Wen dark mode? Ahah

They could also have Portuguese language, since there is a huge comunity that speaks that and don't really understand English or French. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

The main problem for every crypto lover is undoubtedly the fees. When you're trying to make as much as possible, it's really important that you have a partner that doesn't charges you a ridiculous amount of money (fees).

Also, ZenGo is extremely fast as an OnRamp, so it suits me very well :) Review collected by and hosted on G2.com.

UO

Verified User in Online Media

Small-Business (50 or fewer emp.)

11/9/2023

"The best and easiest to use wallet I have tried (and I have used a lot of them....)"

5/5

What do you like best about Zengo Wallet?

The simplicity of it and its security. No hassle and full security. It's very easy to create an account and start running with it.

I use it anytime something crypto related comes up.

The support team is always helpful and the FAQ is good enough to help you navigate the main issues. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I feel that some obvious assets are missing from the list of supported assets and I don't understand why. XRP and HBAR being an example. It's the only reason for which I keep assets in other places...

I also feel that under each asset, wheter cryptocurrency or NFT, there should be the history of transactions for said asset. I should not need to go into the history tab to find a specific transaction under a specific asset. Review collected by and hosted on G2.com.

MR

Meir R.

Graphic Illustrator

Small-Business (50 or fewer emp.)

8/24/2023

"The application is easy to use and understandable even for those who are not from the field."

4/5

What do you like best about Zengo Wallet?

The application interface is intuitive and clear. You have to "try hard" not to understand how it works. Unlike other wallets I have on my phone, I found it to be very easy to use. The conversion process is smooth and fast, and it also has impressive stability. I tend to use this application because of its unique encryption method, and therefore I also recommend it to family members. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Recently, the app underwent a design change. In my opinion, the previous design was cleaner and easier to navigate, now it feels a bit heavier for me.

Regarding fees, the fee appears before the transfer and is calculated from the wallet balance, and if you don't have a balance to cover the fee, the transaction will not be approved. I think it would be good to add an option for the fee to be deducted from the transaction amount.

Working with NFTs was not stable, and when I tried to connect the wallet to sales platforms, I often encountered error messages or the wallet not being recognized by third parties.

Overall, it's a good app, significantly better than other available wallets. Review collected by and hosted on G2.com.

JM

Jordan M.

Small-Business (50 or fewer emp.)

9/4/2023

"Zango, one of the best Crypto Wallets around"

4.5/5

What do you like best about Zengo Wallet?

What I like best about Zengo is the simplicity of the recovery process if you need it on a new device. It makes a face map of you when you originally start a wallet and when it needs to be recovered it just scans your face and can recover your wallet from there. Also it is super easy to send and receive any of the many cryptocurrencys they support! Zango is by far my go to wallet for anything crypto related! Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

If I'm being honest there is nothing that I actually dislike about Zengo Wallet, it excels in everything I look for in a crypto wallet plus it has tons of extras I never would have thought of asking for. Review collected by and hosted on G2.com.

CA

Chokri A.

Small-Business (50 or fewer emp.)

3/30/2022

"Powerful crypto wallet"

4.5/5

What do you like best about Zengo Wallet?

I like the biometric security feature, easy to use interface and the buy/sell crypto feature is very awesome. The ZenGo support is very helpful and the wallet is safe for daily crypto transfer and exchange.

* Review update: I still stand by my opinion on Zengo and they have even increased the security by integrating "ClearSign" the Web3 firewall & MPC instead of seed phrases, which at my opinion give Zengo a level of security unmatched by industry alternatives. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

It will be great to integrate more chains like polygon, avalanche, BSC or others blockchains

* Review update: already more blockchains added + NFT feature Review collected by and hosted on G2.com.

Recommendations to others considering Zengo Wallet:

ZenGo is a powerful crypto wallet, it meet all crypto users requirements, ease of use with strong security and they providing helpful support, just be careful when using the biometric vérification feature (need some attention lhe same as the backup of mnemonic phrase in others wallets) Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Offering biometric security verification instead of passphrase seed is solving the most common problem with losing the mnemonic phrase (at least for me)

* Review update: I have installed & re-installed Zengo many times (after changing my smartphone) and never had a problem with recovering my wallet or my funds, by utilizing the biometric feature back up. Review collected by and hosted on G2.com.

Response from Ari Gore of Zengo Wallet

edit

Thanks for the review! 🙏

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/6/2023

"Basic, but powerful."

4/5

What do you like best about Zengo Wallet?

I have been using Zengo for over a year, and I'm a very happy customer.

What I like the most is that the wallet is self-custodial (=decentralized), but offers some features that centralised exchanges offer, like withdrawal of crypto to a bank account.

Zengo uses third party services for the withdrawals, but it's built into the app, so that you don't need to leave it when doing a withdrawal. In the past they only had one (expensive) withdrawal option, but now you can choose between 4 different services. Some are cheaper than the other. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Zengo recently introduced "pro plans" which are quite expensive and offee security features that should have been free to all users.

Security is fundamental when it comes to a crypto wallet. Hiding security features behind a paywall is an "interesting" business decision.

Overall I'm happy though. I can't wait for the app to keep growing. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/31/2022

"Solid app with great security"

4/5

What do you like best about Zengo Wallet?

Facial recovery for lost accounts make it easy to not have to worry about passwords. I've lost my private keys a cou0ple times for other wallets and it's why I was excited to give Zengo a try and have had zero issues over the last three years using it. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Storing the security info in the cloud makes me concerned about deleting it by accident. But so far so good. I also don't like that they don't keep a separate gas wallet in case somoene sends us ERC-20 tokens and we don't have any ETH in our wallet. Review collected by and hosted on G2.com.

Recommendations to others considering Zengo Wallet:

Always keep Ethereum in your wallet to move tokens around. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Storing crypto in a relatively worry free way. By keeping keys tied to our face scan and stored in the cloud, I don't have to worry about losing my keys and all the funds in my wallet. Most wallets make us write down out keys and store them somewhere safe. Most people jsut store them on their computer, defeating the purpose and they have been stolen by hackers. Zengo alleviates this. Review collected by and hosted on G2.com.

AM

Angie M.

Mid-Market (51-1000 emp.)

10/2/2023

"New User"

5/5

What do you like best about Zengo Wallet?

I was concerned about switching over from another provider especially being brand new to crypto. It has been an easy process to get to know and the c/s have been very prompt at addressing my questions. I am looking forward to familiarizing myself more as I learn from using my Zengo wallet everyday. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I'm still learning about the fees associated with using the third party exchanges for transferring cash from and to my banking account. Review collected by and hosted on G2.com.

JL

Jarine L.

Assistant

Small-Business (50 or fewer emp.)

11/6/2023

"So easy to buy crypto and NFT's."

4/5

What do you like best about Zengo Wallet?

I was pleasantly surprised with how easy it was to choose and buy crypto. It can be daunting when you first start on your crypto journey, but their podcast has helped immensely. I will encourage anybody who would like to start buying crypto to start with Zengo! Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I would like to see more ways in which I can earn interest by lending out my crypto to other companies and grow my money faster. Review collected by and hosted on G2.com.