Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments.
Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, Alarm Services are currently using Zoho FSM for their business!
Sign up now to start your 15-day free trial.
- Handle field operations without switching between apps.
Zoho FSM is a single platform for work order management, scheduling and dispatching, workforce management, and invoicing.
- Pave the way for effective communication and collaboration.
Zoho FSM is a mobile application that helps field agents stay connected to the office and enables sharing notes and images.
- Manage sizable teams and improve productivity.
Zoho FSM supports a multi-user environment with unique user profiles. Get complete user details including their skills, territories, trip logs, and time-offs.
- Digitize back-end operations.
Zoho FSM eases asset management, scheduled maintenance, billing, inventory tracking, and reporting
- Connect with other apps that are key to your business.
Integrate with Zoho Books, Zoho CRM, Zoho Invoice, Zoho Inventory, and a host of third-party applications.
- Deliver a memorable customer experience with automated notifications, knowledgeable field agents, detailed service reports, and multiple payment gateways.
- Minimize costs by improving efficiency in the office and at the job site. Increase first-time fix rates with structure and processes.
- Move seamlessly from requests to estimates to work orders in Zoho FSM. Schedule service appointments and assign them to the right field agent on the Dispatch Console. Use the map view to locate them in real-time. Create maintenance plans for periodic maintenance services.
- Empower field agents with the Zoho FSM mobile app (Available on iOS and Android devices)
Give them easy access to data, allow collaboration through notes and photos, and enable generating service reports, invoices, and follow-up work orders.
Manage your multi-dimensional workforce in a multi-user environment. Allot distinct user profiles, add details of skills and territories, and get their trip logs and time-off data.
Beyond this, you can handle billing and payments, asset management, inventory management, and reporting. Integrate Zoho FSM with other Zoho and third-party applications to improve its functionality.
To know more: https://www.zoho.com/fsm/plan-comparison.html
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Product Description
Zoho FSM is a field service management platform that automates the entire spectrum of field operations. It streamlines work order management, eases scheduling and dispatching, improves productivity, and simplifies invoicing and payments.
The Zoho FSM mobile app for Android and iOS helps field agents share live locations, log trips, and collaborate on the go.
Zoho FSM is customizable. It supports integrations with Zoho CRM, Zoho Books, Zoho Invoice, Zoho Inventory, and other third-party apps.
Overview by
Zoho Corporation
