We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms.
I can't say enough how pleased we are with the service. The platform is intuitive, secure, and reliable. Having the ability to create separate folders/sub-accounts for our clients and assigning users to those folders (so they can only see their contacts) has been key in implementing HIPAA-compliant forms across the board for our clients.
Additionally, the webhook integration has been key with integrating with our partner companies.
Our clients love the forms and use them for event registration, employment application, and more.
Customer service is top-notch and very responsive. Review collected by and hosted on G2.com.
From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pages when the 123FB team has released updates.
This issue was resolved rather quickly, but it was quite inconvenient when building forms. Review collected by and hosted on G2.com.
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