Our previous software, Cashe, stopped providing updates, prompting us to transition our clients to Alora. While we have encountered a few minor issues--mostly user errors--Alora's support has been exceptional. Their direct line connects immediately, with no hold times or voicemails, which was a refreshing change from the poor service we experienced with our previous provider. Amanda stands out for her extraordinary knowledge of the Alora Home Health platform. When I called seeking help with OASIS submissions to the iQIES system, she addressed it immediately the same day--there was "no we can set up a time later this week" response or delay. She pinpointed exactly what was needed to be fixed and resolved the issues in real time. Using screen sharing during an in-person session, she walked me through each step with remarkable patience. Amanda went above and beyond to ensure everything was handled correctly. We are ecstatic to have found a true partner in Alora, one that supports fast, accurate accounting and truly cares about helping us serve our clients. Highly recommended!! Capri Mikula RN, DON M.I.L.S. Home Health Care Agency INC

There are many things that I like about Alora which include the ease of visit notes, scheduling, and faxing/emailing ability within the software. I love the customer support team who always responds within 24hours and has offered us so much assistance with our start up. Alora has billing capabilities built into the software and honestly, as a new business owner, I'm not sure I could have done all that we have without Alora.

Alora is straightforward to learn and use. It provides a comprehensive set of features that can be highly beneficial as your business expands. The self-training resources, along with the help desk and available training sessions, are all very helpful. It was also easy to implement.