Telesign Verification provides companies with the option of multifactor authentication for their users and delivers phone-based verification through SMS, Voice, Silent Verification, or their channel of choice. Verification ensures that all users are legitimate by attaching a verified phone number to customer accounts. The user's identity can be confirmed whenever they access their account from a new browser or device. This keeps a company’s platform safe from all types of fraud attacks.
Intelligence is a machine learning (ML) powered solution that enables businesses to analyze static and behavioral attributes across multiple data inputs such as phone numbers, IP addresses, and email addresses. Intelligence calculates a risk recommendation, complete with a set of insights and reason codes to facilitate a comprehensive understanding of the phone number's attributes at that moment in time for each phone number using advanced algorithms and data analysis techniques. Intelligence helps businesses protect their platform against unexpected fraud attacks and associated financial and reputational consequences.
Telesign's Omnichannel Experiences is a comprehensive communication platform designed to facilitate seamless and personalized interactions between businesses and their customers across multiple channels. By integrating various communication methods into a unified system, it ensures consistent and efficient engagement throughout the customer journey. Key Features and Functionality: - Multi-Channel Engagement: Supports a wide array of communication channels, including SMS, MMS, RCS, Email, WhatsApp, and Viber, allowing businesses to connect with customers on their preferred platforms. - Flexible Communications: Enables the design of Application-to-Person , Person-to-Person , and Person-to-Application calling experiences, as well as the acquisition and implementation of phone numbers across over 120 countries for a localized experience. - Global Reach: Offers services in over 230 countries and territories, ensuring businesses can engage with a diverse, international customer base. - Personalized Customer Experiences: Allows for the creation of rich and interactive messages by incorporating images, GIFs, videos, surveys, and link buttons, enhancing customer engagement. - Transactional Email Integration: Includes transactional email capabilities for sending verification notifications, password resets, order confirmations, and more, ensuring timely and relevant communication. Primary Value and Solutions Provided: Telesign's Omnichannel Experiences addresses the need for cohesive and secure customer communication by integrating multiple channels into a single platform. This integration eliminates disjointed and siloed interactions, leading to higher levels of customer engagement, satisfaction, retention, and loyalty. By offering flexible and personalized communication options, businesses can meet customers on their preferred platforms, enhancing the overall user experience. Additionally, the platform's global reach and robust security measures ensure that communications are both effective and trustworthy, fostering continuous trust between businesses and their customers.
Phone ID provides real-time insights related to a submitted end-user’s phone number. Each API call delivers phone type (landline, mobile, VOIP, etc), the carrier, and the phone's registration status. If necessary, Phone ID will automatically cleanse and reformat the phone number. Additionally, Phone ID offers a full-suite of mobile identity attributes that help businesses to more accurately verify users, detect risk, and protect their platform.
Telesign, a part of the Proximus Group, provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides insights into the remaining billions. The company’s powerful machine learning and extensive data science deliver identity risk recommendations with a unique combination of speed, accuracy, and global reach. Telesign solutions provide fraud protection, secure communications, and enable the digital economy by helping companies and customers to engage with confidence.