TTEC
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TTEC provides technology-enabled customer experience solutions. We manage critical business processes for Global 1000 companies.
TTEC Consulting (UK Limited specializes in transforming customer experiences by integrating advanced technology with human-centric strategies. With over 40 years of expertise, they offer comprehensive services that enhance customer engagement, streamline operations, and drive business growth. Their solutions are tailored to meet the unique needs of each client, ensuring personalized and effective customer interactions. Key Features and Functionality: - Customer Experience Strategy: Crafting seamless CX ecosystems from high-level vision to ground-level execution, backed by data and driven by strategy. - Digital Transformation: Implementing AI-enhanced services and next-generation platforms to build intelligent, intuitive systems that work for people, removing friction and unlocking real value. - Analytics and Insights: Utilizing data-driven insights to optimize customer interactions and improve service delivery. - Workforce Management: Finding, training, and empowering the best people by combining technology and humanity, ensuring flawless execution at scale. - Training and Development: Providing learning services to enhance employee performance and customer satisfaction. Primary Value and Solutions: TTEC Consulting (UK Limited addresses the challenge of delivering exceptional customer experiences in a rapidly evolving digital landscape. By blending advanced technology with human empathy, they help businesses create meaningful customer interactions that foster loyalty and drive growth. Their holistic approach ensures that companies can adapt to changing customer expectations while maintaining operational efficiency and achieving measurable outcomes.
TTEC Reviews
Tyelynne B.
Administrative Professional with specialization in data entry, clerical tasks, customer service, and Human ResourcesConvenient WFH Role, but Lacked Organization and Support
Tharwat A.
IT Asset Manager | Focused on Cost Optimization, Governance, Risk and Compliance | Manage Engine & BMC RemedyTop company MSP in south africa
Verified User in Retail
Positive experience
About
What is TTEC?
TTEC is a leading global provider of customer experience solutions and technology. The company specializes in designing, implementing, and managing omnichannel customer experience strategies to help organizations improve customer engagement and business performance. TTEC offers a range of services, including customer care, sales, automated self-service, and analytics, supported by innovative technology platforms. By leveraging its expertise, TTEC aims to help businesses deliver meaningful and efficient customer interactions.