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If your mobile reporting stops at installs and sessions, you’re already behind. (If you’re thinking “Well if that doesn’t work, what does?”, stay with us.) So why do we keep using them? Well, installs look great on a slide deck. But they don’t show you: • Why users rage-tap “Help” and drop off • Where checkout forms quietly leak conversions • Which features actually drive retention That’s why leaders at the fastest-growing companies refuse to stop at vanity metrics. They insist on going deeper with behavioral analytics. Because they know that every swipe, tap, and abandoned scroll carries signals you can’t afford to miss. That’s why we built the Complete Guide to Mobile Behavioral Analytics: to show you exactly how to capture the insights that grow revenue and customer love. Don’t miss this one, grab the FREE guide here 👉 https://okt.to/YNzFln #MobileAnalytics #UXInsights #ProductGrowth

🎉 Congratulations to our 2025 CX Circle Award Winners! 🎉 We’re proud to honor the brands redefining what great customer experience looks like: 🏆 Best Digital Transformation: Schneider Electric 🏆 Best Digital Experience Innovation: Novartis 🏆 Best Omnichannel Experience: Total Wine & More 🏆 Best Website Redesign: OLAPLEX 🏆 Best Accessibility Mission: Fitch Solutions 🏆 Client of the Year: American Express These digital leaders are setting new standards with bold vision, innovation, and a relentless focus on customer needs. Thank you for inspiring us and the entire CX community! Here’s to building the future of digital experiences — together. #CXCircleAwards #Contentsquare #CustomerExperience #DigitalExcellence #CXLeaders

Do you know if you’re leading your category or lagging behind? Because in 2025, our data led us down a rabbit hole that looks something like this: Traffic costs are rising → Conversions are harder won → Competition is tighter than ever. So the real question isn’t, “What are your numbers?”, it’s, “What do those numbers mean vs. everyone else in your industry?” To help you find out, we analyzed 90 billion sessions from 6,000 websites to give you: • A clear picture of what top performance looks like in your industry • Insights into acquisition, friction, consumption, and retention across the entire digital journey • Actionable guidance on how to close the gap between where you are and where leaders are headed All so you can benchmark your way to better. Download the full 2025 Digital Experience Benchmarks report 👉 https://okt.to/dLUPJD #DigitalExperience #CXBenchmarking #DigitalStrategy

Troubleshooting technical issues? Your logs won’t tell the full story. When something breaks, most tech teams sift through logs like detectives piecing together a crime scene. Error codes. Stack traces. Maybe a timestamp or two. But the full story is usually missing. That’s why Session Replay is the Watson to your Sherlock: invaluable and insightful. No more guesswork. No more error codes. Just: – Watch exactly how the bug unfolded using session replays – See rage clicks, form fails, and UX friction in real time with other experience analytics tools – Pair it with impact quantification so you know which issues cost you the most This is how you transform debugging stops from detective work to direct insight. Start for free and see how much easier it is when you stop guessing and start seeing 👉 https://okt.to/5vb8ZU #Debugging #UXFriction #ExperienceAnalytics

What a day it was at CX Circle Stockholm on October 7th, hosted at the iconic Södra Teatern! With a full house and incredible energy throughout the venue, we explored the future of customer experience, focusing strongly on AI-powered innovation and real-world insights from leading brands. We were proud to welcome an outstanding lineup of speakers who shared their CX journeys, challenges, and future visions. Huge thanks to LeoVegas Group, Lindex, BREITLING, Virgin Media O2, Proximus Group, Accor, Kärkkäinen, ATG Europe, and Nordic Leisure Travel Group AB for their honest, insightful, and inspiring sessions. From AI-driven personalization and omnichannel strategies to customer loyalty and digital acceleration, the content was both rich and practical, providing everyone with plenty to take back to their own teams. A big thank you as well to our fantastic partners Optimizely, MoEngage, and Avensia — your support helped make this event a success. #CXCircle #FastForwardYourCX 🚀

A New York Post article found that 58% of Americans say they’ve had enough of pumpkin spice. That’s right: more than half of consumers are ready to move on to cinnamon, salted caramel, and candy apple. It’s a reminder that even the most dominant seasonal trend can’t please everyone. Pumpkin spice may have ruled fall for two decades, but today’s consumers expect variety and experiences that feel like theirs, not everyone else’s. Marketers, take note: Personalization isn’t about chasing the “flavor of the season.” It’s about: → Spotting shifting tastes in real time → Offering alternatives that resonate with different audiences → Building journeys that keep customers engaged long after the hype fades So here’s the question: How are you tailoring your customer experiences beyond the “pumpkin spice” equivalent this fall? Share your thoughts, trends you’re seeing, or experiments you’re running in the comments.👇 #DigitalExperience #Personalization #CXStrategy

Most startups obsess over clicks. Smart startups obsess over what happens after. The real wins come from understanding why customers convert (or don’t!) Here are 3 plays every startup should run: 1. Fix friction fast: rage clicks, broken fields, slow pages = dead conversions. 2. Follow winning journeys: double down on the paths that actually lead to sign-ups or sales. 3. Listen at scale: quick surveys + AI turn scattered feedback into insights you can act on today. TL;DR: You don’t need more tools. You need smarter ways to use what you already have.✨ Question for you: Which of these 3 plays would move the needle most for your startup right now? Tell us in the comments 👇 #DigitalAnalytics #StartupPlaybook #GrowthStrategy

85.3% of paid social traffic bounces. That’s right. More than 8 in 10 visits from paid social ads leave after one page. As the cost of acquiring traffic rises, that’s a painful reality. Every bounce is wasted ad spend, effort, and opportunity. But it’s not an inevitable reality because the flip side is just as counterintuitive: – Organic search is up nearly 16% – Email and direct traffic have some of the lowest bounce rates The real challenge for digital marketers is knowing how to rebalance acquisition without overpaying. That’s why the 2025 Digital Experience Benchmarks is the page-turner every media nerd (hey, us, too! 👋) needs to dig into this weekend. It collects insights and lays out the problems, but true to the Contentsquare way, there’s an entire section breaking down exactly how to get more from every visit. Dig into 2025’s most important digital experience data 👉 \https://okt.to/sQXhng #DigitalExperience #MarketingAnalytics #CustomerJourney

Imagine a 9% lift in conversions in just three days. That’s what Best Western, a global hospitality brand with 4,300+ hotels, achieved through Kameleoon x Contentsquare. 13 A/B tests later, they turned hesitant browsers into confident bookers by uncovering a key friction point and acting fast. With Kameleoon x Contentsquare, Best Western Hotels & Resorts enjoyed: ➤ More completed journeys ➤ Less wasted effort ➤ Powerful measurable impact Want to drive outcomes like this for your clients? Become a partner today 👉 https://okt.to/Rp3yev #CXPartnerships #DigitalExperience #CustomerJourney

Great CX isn’t a solo act. It takes a quartet: marketing, product, design, and engineering. Each one is focused on a different part of the funnel. But without shared data, it’s noise: four sections playing out of sync. And, customers feel the pain. Contentsquare unifies the score. Our platform brings customer insights into one place, so teams can see the same signals, spot the gaps, and fix friction together. That’s the difference between a one-hit-wonder and perfect CX harmony. Where do silos throw your teams off beat? Drop a comment or DM us to see how Contentsquare can help.👇 #CX #CustomerJourney #UserExperience