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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's services, highlighting the user-friendly experience and the comprehensive coverage of internet hosting activities, including domains, websites, and email. People appreciate the helpfulness and patience of the support agents, who are commended for their clear communication and ability to resolve issues effectively. Consumers also value the quick response times and the genuine care demonstrated by the support team, which makes them feel valued and supported. The staff receives accolades for their professionalism, knowledge, and willingness to go the extra mile to assist users. Reviewers find the platform intuitive and easy to navigate, even for those with limited technical expertise. People express satisfaction with the website design and editing process, noting its simplicity and user-friendly interface. Overall, the company is highly recommended for its reliable hosting services, excellent customer support, and commitment to providing a smooth and stress-free experience.

Based on these reviews

Rated 5 out of 5 stars

I'm fairly new to Hostinger and I'm also a novice to hosting platforms, emails. domains and everything in between. However, my agent, Cauê, wasn't just helpful with my email issues, he was patient wh... See more

Rated 5 out of 5 stars

I bought the wrong plan on Hostinger, built my site, then wanted to upgrade to the Business plan. Then I realised it was way more expensive to upgrade vs buy the right plan in the first place. Ed in C... See more

Rated 5 out of 5 stars

I'm so glad to have Hostinger to do all of my Internet hosting activity! They cover all the bases, from domains to websites to email activity --- you name it they've got it. The agents are very helpf... See more

Rated 5 out of 5 stars

We had issues with our website (hosted with Hostinger) not being found. After chatting with Matheus about the problem we discovered the issue and it was resolved in very short order. Highly recommend... See more

Rated 5 out of 5 stars

Hostinger Horizons is amazing. I was having too much fun playing around with all kinds of ideas, and I still had plenty of tokens left to use when I was done. I got it to easily make animated buttons... See more

Rated 5 out of 5 stars

The reason that made me even reach on this review page is that @Marija was very Patient with Me. I was lost with The Email Alias issue , Please make it more explanatory because its confusing. thanks... See more

Rated 5 out of 5 stars

Five star only for the "Anderson" a gentleman live support agent. He communicates with me politely and also gives response ASAP. But the Hostinger payment methods not working well its take upto 72 hou... See more

Rated 5 out of 5 stars
Invited

I’m really happy with Hostinger! My website runs smoothly, loads fast, and the control panel is super easy to use. Their customer support team is quick and helpful whenever I need assistance. Great va... See more

Rated 5 out of 5 stars

After the AI chat couldn't help me, Daniel, an associate, helped me easily and efficiently. They don't have a number to call, but their customer service via chat works very well. If you need help, it'... See more

Rated 5 out of 5 stars

Tomas, tech support, is always clear and takes time to fully understand the problem. I find the whole experience of dealing with hostinger to be first-rate. I assist first-time authors and have comple... See more

Rated 5 out of 5 stars

On my second website/store! I cannot say enough good things about Hostinger! Daniela from customer service was wonderful! She helped me and didn't make me feel silly or dumb. :-) That is a great asset... See more

Rated 5 out of 5 stars

I made a mistake when changing from WordPress to Hostinger Website Design (Which is very good by the way). During the process the email account was deleted. Kirby took the time to guide and help me fr... See more

Rated 5 out of 5 stars
Invited

It is user friendly and I am highly satisfied. Since 10 years I have been in web designing work but here its amazing. Its simple to use. Even after i am logged in as i was on vacation still nothin... See more

Rated 5 out of 5 stars

I don’t usually write reviews, but Hostinger honestly deserves it. Every time I needed help, their support team was there - fast, kind, and genuinely caring. You can feel that they actually listen... See more

Rated 5 out of 5 stars

Ed was the consummate professional despite my irate behavior. He not only maintained his cool but, resolved my issue as well. I'm very relieved, embarrassed and grateful. Thanks again Ed!

Rated 5 out of 5 stars

Pedro ,especially helped me to resolove my issues sincerely and I am grateful to him for his kind help. Hostinger is really best in every aspect and I recommend Hostinger for your web requirements.... See more

Rated 5 out of 5 stars

I initially had trouble with the automated responses to my issue, but when Rebeca got involved things went great. She was very nice, responsive and solved the problem very quickly. Great customer se... See more

Rated 5 out of 5 stars

I had an issue accepting payment on my website. I spun in circles for over an hour trying to figure it out and then I was assisted by the rep, Kamel. He solved my problem in short minutes and guided m... See more

Rated 5 out of 5 stars
Invited

This company is doing great work making website and editing it is simple and easy. Also easy to buy domain and hosting. Eye catching and easy user interface.

Rated 5 out of 5 stars

Human Support is always better than AI. We are human and need human support. AI can only assist with information and can support as humans. Human agent was good, competitive and got my issue resolved.... See more

Rated 5 out of 5 stars

Abay was extremely helpful. The agent clarified my unique situation to make sure they were understanding correctly and provided a solution that was what I needed.

Rated 5 out of 5 stars

Cost options and setup were well documented and straight-forward. I did have a fair bit of difficulty in selecting the right plan due to a misunderstanding of the information the AI provided (a few i... See more

Rated 5 out of 5 stars

Edgardo made the experience very pleasant. Very helpful. Quick to respond. I really felt he went above and beyond. One badass dude that Edgardo. Give him a raise or better yet, use him instead of... See more

Rated 5 out of 5 stars
Invited

I have multiple domains hosted on their servers. I found their control panel to be easier to use than CPanel.

Rated 5 out of 5 stars

As someone with no web design training, Kodee made it possible for me to make our website more secure and navigate the path to becoming PCI compliant.

Rated 5 out of 5 stars
Invited

“My experience with Hostinger has been genuinely smooth. The dashboard is clean and beginner-friendly, and their tutorials make even the trickier steps easy to follow. I also appreciate how fast their... See more

Rated 5 out of 5 stars

Their chat bot KADEE is well designed to analyse the problem I had (no access to my website). When the bot was unable to continue, a human was involved. Based on the work with KADEE, the person was ab... See more

Rated 5 out of 5 stars

I needed a quick resolution for a tricky situation for a client who was upset. Ivan fully understood the problem and provided a clear and fast solution to my pain point. Thank you.

Rated 5 out of 5 stars

I had an issue related to my hosting DNS, but after talking with the Hostinger support team, my problem was solved quickly. The support person was very helpful. Overall, I really like their hosting s... See more

Rated 5 out of 5 stars
Invited

It's a great service at an affordable rate. the features are superb as is the support provided. Being new to building a website, I needed something intuitive and easy to navigate. I'm trying to sta... See more

Rated 5 out of 5 stars

We have a website, characterbazaar.com, which is hosted on Hostinger. At the start, our website runs smoothly, and we don't really have any problem if we have some, then their support team is very goo... See more

Rated 5 out of 5 stars
Invited

I have been using Hostinger to host my website, and I can confidently say that it has been a reliable and user-friendly hosting platform. From the very beginning, the setup process was smooth, and the... See more

Rated 5 out of 5 stars

I had a very goode experience with Hostinger help desk, in particoular with Jonathn. I had some issues with wordpress installing and Jonathan solved it quickly and with my great statisfaction. Thanks... See more

Rated 5 out of 5 stars

I've been using Hostinger for over a year now, and I couldn't be happier with the service. The uptime is rock-solid, the loading speeds are lightning-fast, and the dashboard is intuitive even for no... See more

Rated 5 out of 5 stars

I had an issue with unwanted auto-renewals and contacted Hostinger for refunds. While the initial response was standard, Amber from the specialist team took over my case and provided outstand... See more

Rated 5 out of 5 stars

I had an issue with my website and contacted Hostinger customer support for help. The support team was incredibly helpful and professional throughout the process. They quickly understood my problem,... See more

Rated 5 out of 5 stars

I had an amazing experience with Hostinger’s customer support! Ashley went above and beyond to help me solve my issue quickly and professionally. She was patient, friendly, and made sure everything... See more

Rated 5 out of 5 stars

Hostinger has been fantastic! Their hosting is fast, reliable, and easy to use. The customer support team is always quick and helpful whenever I have questions.

Rated 5 out of 5 stars

My account was lost due to which I was very worried so I talked to them, and they helped me very well and solved my problem and I am very happy with them and very happy with their service.

Rated 5 out of 5 stars

Aisha was amazing to work with, super helpful, knowledgeable, and patient. She didn’t just fix my issue, she actually took the time to walk me through everything and explain what was going on. I reall... See more

Rated 5 out of 5 stars

I had a VPS suspended due to a security issue, and I received excellent support from Hostinger’s team. They were professional, fast, and clear in their communication. They helped me restore ac... See more

Rated 5 out of 5 stars

recently purchased a domain and realized it had a spelling mistake. I contacted Hostinger support, and they were very helpful and responsive. They quickly guided me to change the domain to the correct... See more

Rated 5 out of 5 stars

Manuel was very supportive when I was frustrated with the website I was designing. I was actually considering migrating to Google Sites (free), but Manuel’s support helped me resolve the immediate i... See more

Rated 4 out of 5 stars
Invited

I have taken my websites from hostinger, and their service is very good, it has been a great experience working here.

Rated 5 out of 5 stars

I recently tried to claim the free domain that came with my hosting plan. Due to a policy from the external domain registry, the registration for the name I chose was cancelled. This created a f... See more

Rated 5 out of 5 stars

I recently experienced some downtime with my website, but I really appreciate the quick and helpful support from the Hostinger team. The assistance I received was professional and efficient, and my is... See more

Rated 5 out of 5 stars

Excellent support! Paulius was incredibly professional, patient, and helpful. He quickly identified the issue, explained everything clearly, and solved a problem that could have cost me time and m... See more

Rated 5 out of 5 stars

I was assisted by Sheney when I decided to downgrade my hosting plan, and she made the whole process smooth and stress-free. She was very professional, clear, and patient, explaining everything I ne... See more

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Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Great customer service

Had a hard time transferring my sites to new hosting. Laras was very helpful. I was done in a matter of minutes and ready to get started on the websites again! Great customer service.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

The AI chating can solve most of the…

The AI chat can solve most of the problems. But we need to sense when it reaches the limit of the AI. At first, AI just told me to wait for the system update. It doesn't make sense for me, so I requested a human technician. After a while, someone responded, and the problem was solved. It's not actually a problem; it's a setting that is not mentioned anywhere -- if I subscribe to an email plan that is good for 2 emails, I will lose the 100 emails free plan.

This is easier to use than the ticket system in my previous hosting.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Hostinger is in top 3 customer support

I had to add new DNS settings to my domain, and for one of them, I wasn't sure what exactly I should do, so I reached out to Hostinger's customer support. They've responded to me in just 2 minutes, and they even changed what had to be changed for me. Great communication, always resolves the obstacles I encounter. I've been using Hostinger for years, and they are the best!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Game panel help

Restry was the person i talked to, the experience was very helpful and did not take no time to help me solve my problems i was having and narrowing down the things it could have been till we figured out it was my web browser, Restry was very nice and polite and did not skip a beat with any of the information i gave and responded with the best actions to do down to the end where we figured it out.

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Support and Slow Performance

Hostinger has been a disappointing experience. Their support team is unhelpful and lacks technical knowledge, often failing to resolve even basic issues. The website performance is consistently slow, and instead of fixing problems, they just shift the blame. Definitely not reliable.

18 October 2025
Unprompted review

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