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Van der Aalst et al., 2010 - Google Patents

Beyond process mining: From the past to present and future

Van der Aalst et al., 2010

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Document ID
8257819071429401341
Author
Van der Aalst W
Pesic M
Song M
Publication year
Publication venue
International Conference on Advanced Information Systems Engineering

External Links

Snippet

Traditionally, process mining has been used to extract models from event logs and to check or extend existing models. This has shown to be useful for improving processes and their IT support. Process mining techniques analyze historic information hidden in event logs to …
Continue reading at www.vdaalst.rwth-aachen.de (PDF) (other versions)

Classifications

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    • G06Q10/00Administration; Management
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