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Yandri et al., 2019 - Google Patents

Evaluation model for the implementation of information technology service management using fuzzy ITIL

Yandri et al., 2019

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Document ID
844308410230742121
Author
Yandri R
Utama D
Zahra A
et al.
Publication year
Publication venue
Procedia computer science

External Links

Snippet

Abstract Information technology (IT) service management is an essential part for development of a company's IT. This case study discusses how to convalesce IT services using the information technology infrastructure library (ITIL) framework and measure service …
Continue reading at www.sciencedirect.com (PDF) (other versions)

Classifications

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