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Ravesteyn et al., 2007 - Google Patents

Success factors of business process management systems implementation

Ravesteyn et al., 2007

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Document ID
9859575764316105919
Author
Ravesteyn P
Versendaal J
Publication year

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In this research (critical) success factors for Business Process Management Systems implementation are identified and qualitatively validated. Furthermore a list of critical success factors is constructed. Based on the identified factors a BPMS implementation …
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Classifications

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