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Nunn et al., 2012 - Google Patents

Process evaluation of the Jobcentre Plus performance management framework

Nunn et al., 2012

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Document ID
1104075009096715666
Author
Nunn A
Devins D
Publication year

External Links

Snippet

This evaluation explores the extent to which the new Performance Management Framework (PMF) introduced in April 2011 met its objectives as an improved system for Jobcentre Plus. The PMF was introduced to support greater flexibility in service delivery and to facilitate the …
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Classifications

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    • G06Q10/00Administration; Management
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