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Rottmann et al., 2015 - Google Patents

Procurement process of professional services: A case study of legal services

Rottmann et al., 2015

View PDF
Document ID
253307033813841965
Author
Rottmann S
Glas A
Essig M
Publication year
Publication venue
International Journal of Information, Business and Management

External Links

Snippet

As companies concentrate on their core competencies, they increasingly require business-to- business services. Consequently, research on services is increasing, and the procurement process is under investigation. This is also true for the specific fields of the professional …
Continue reading at www.researchgate.net (PDF) (other versions)

Classifications

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    • G06Q10/00Administration; Management
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q10/00Administration; Management
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    • G06Q10/105Human resources
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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    • G06Q10/00Administration; Management
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q30/0601Electronic shopping
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading, distribution or shipping; Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
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    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
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    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
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    • G06Q99/00Subject matter not provided for in other groups of this subclass

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