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CN104184750B - A kind of method and system for protecting end-user listening data - Google Patents

A kind of method and system for protecting end-user listening data Download PDF

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CN104184750B
CN104184750B CN201410469706.2A CN201410469706A CN104184750B CN 104184750 B CN104184750 B CN 104184750B CN 201410469706 A CN201410469706 A CN 201410469706A CN 104184750 B CN104184750 B CN 104184750B
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user
data
terminal
server
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CN104184750A (en
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刘明辉
张云勇
张尼
李正
胡坤
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China United Network Communications Group Co Ltd
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China United Network Communications Group Co Ltd
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Abstract

The invention provides a kind of method and system for protecting end-user listening data, wherein, methods described includes:When network connection be present in server and client:Monitoring server client presence;When monitoring server is to client presence exception, security alarm is carried out to the user data of terminal where client;The client presence is abnormal, including:Client is not online within the time of setting, or client executing deletion is acted.The present invention need not be that terminal increases extra hardware, realize automatic, the advantageously protection to end-user listening data.

Description

一种保护终端用户数据的方法和系统A method and system for protecting end user data

技术领域technical field

本发明涉及终端用户数据的安全领域,涉及一种保护终端用户数据的方法和系统。The invention relates to the security field of terminal user data, and relates to a method and system for protecting terminal user data.

背景技术Background technique

随着手机功能的增强,如手机摄像、手机打车、手机购物,用户在手机上存储的个人数据越来越多,一旦手机丢失,手机上存储的个人数据遭泄露,将会对用户的账户、甚至人身带来安全隐患。With the enhancement of mobile phone functions, such as mobile phone cameras, mobile phone taxis, and mobile shopping, users store more and more personal data on mobile phones. Even personal safety hazards.

基于用户对手机数据保护意愿的逐渐强烈,手机数据安全成为研究热点,总结起来,大致包括以下几种手机数据安全技术:Based on the increasing willingness of users to protect mobile phone data, mobile phone data security has become a research hotspot. In summary, it generally includes the following mobile phone data security technologies:

1,为手机配置额外的硬件设备,由该硬件设备检测自身与手机的距离,若距离超过预设值,则发出告警信息,减小手机用户丢失手机的概率;1. Configure an additional hardware device for the mobile phone, and the hardware device will detect the distance between itself and the mobile phone. If the distance exceeds the preset value, an alarm message will be sent to reduce the probability of mobile phone users losing their mobile phones;

2,手机与SIM卡绑定,当手机检测到SIM卡发生改变时,提示用户输入PIN码,当验证输入的PIN码正确后,支持更新的SIM卡工作;2. The mobile phone is bound to the SIM card. When the mobile phone detects that the SIM card has changed, it will prompt the user to enter the PIN code. After verifying that the entered PIN code is correct, the updated SIM card will work;

3,在手机上安装生物特征识别(如指纹)模块,当手机开机或者由待机变为工作状态时,需要通过生物特征识别出正确的信息,才显示正常的用户界面;3. Install a biometric identification (such as fingerprint) module on the mobile phone. When the mobile phone is turned on or changes from standby to working state, it needs to identify the correct information through biometric identification before displaying the normal user interface;

4,在手机上安装具有防盗功能的客户端程序,并设置向该手机被盗时可以向该手机发送消息的安全号码,同时在安全号码的手机上也安装相同的客户端程序,当用户确认手机被盗后,通过安全号码所在的手机上的客户端程序向被盗手机的客户端程序发送指令以锁定被盗手机。4. Install a client program with anti-theft function on the mobile phone, and set a security number that can send messages to the mobile phone when the mobile phone is stolen. At the same time, install the same client program on the mobile phone with the security number. When the user confirms After the mobile phone is stolen, the client program on the mobile phone where the security number is located sends an instruction to the client program of the stolen mobile phone to lock the stolen mobile phone.

上述手机数据安全技术存在以下问题:There are following problems in the above-mentioned mobile phone data security technology:

对于第1种,其不仅需要额外配置硬件设备,而且为减少手机丢失,用户还要携带额外的硬件设备,甚至所述额外的硬件设备也存在丢失的可能;For the first type, it not only requires additional configuration of hardware devices, but also requires the user to carry additional hardware devices in order to reduce the loss of mobile phones, and even the additional hardware devices may be lost;

对于第2种,PIN码并非用户常用的数据,对于非常用数据,存在被用户遗忘的可能;For the second type, the PIN code is not commonly used data by the user, and there is a possibility of being forgotten by the user for the non-used data;

对于第3种,在手机上安装生物特征识别模块,增加了手机的体积和成本;另外,对生物特征识别模块的性能要求高,一旦该模块出现故障,手机即无法使用。For the third type, the biometric identification module is installed on the mobile phone, which increases the volume and cost of the mobile phone; in addition, the performance requirements of the biometric identification module are high, and once the module fails, the mobile phone cannot be used.

对于第4种,安全号码所在的手机要和被盗手机通信,需要两个手机之间存在网络连接,当两个手机之间没有网络连接时,无法实现对手机数据的保护。For the fourth type, if the mobile phone where the security number is located needs to communicate with the stolen mobile phone, there needs to be a network connection between the two mobile phones. When there is no network connection between the two mobile phones, the protection of mobile phone data cannot be realized.

发明内容Contents of the invention

本发明提供了一种保护终端用户数据的方法和系统,以解决如何在不改变手机硬件的条件下,为用户提供一种更加便利的终端用户数据保护机制的问题。The present invention provides a method and system for protecting terminal user data to solve the problem of how to provide users with a more convenient terminal user data protection mechanism without changing the hardware of the mobile phone.

为解决上述技术问题,本发明一种保护终端用户数据的方法,所述方法包括:In order to solve the above technical problems, the present invention provides a method for protecting terminal user data, the method comprising:

当服务器与客户端存在网络连接时:When there is a network connection between the server and the client:

服务器监测客户端在线状态;The server monitors the online status of the client;

当服务器监测到客户端在线状态异常时,对客户端所在终端的用户数据进行安全告警;When the server detects that the online status of the client is abnormal, it will send a security alarm to the user data of the terminal where the client is located;

所述客户端在线状态异常,包括:客户端在设定的时间内不在线,或对客户端执行删除动作。The online state of the client is abnormal, including: the client is offline within a set time, or the client is deleted.

可选地,当客户端在线状态异常包括客户端在设定的时间内不在线时,服务器监测客户端在设定的时间内不在线,包括:Optionally, when the abnormal online status of the client includes that the client is offline within the set time, the server monitors that the client is offline within the set time, including:

服务器在设定时间包含的每个时间单位内向客户端发送请求消息;The server sends a request message to the client within each time unit included in the set time;

服务器若在任一个时间单位内均未接收到来自客户端的响应消息,则认为客户端在设定的时间内不在线。If the server does not receive a response message from the client within any time unit, it considers that the client is offline within the set time.

可选地,所述方法还包括:Optionally, the method also includes:

当服务器与客户端不存在网络连接时:When there is no network connection between the server and the client:

位于终端上的客户端记录用户使用习惯数据,所述用户习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The client on the terminal records user usage habit data, and the user habit data includes: the application program used within a period of time and the location within a period of time;

所述客户端判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,客户端对其所在终端的用户数据执行保护操作。The client terminal judges whether the user usage habit data matches the user data monitored by the client terminal, and if not, the client terminal performs a protection operation on the user data of the terminal where it is located.

可选地,Optionally,

所述客户端记录在一段时间内使用的应用程序,包括:The client logs applications used over a period of time, including:

客户端记录预设天数内各个应用程序在前台运行的时间段;The client records the period of time each application program runs in the foreground within the preset number of days;

客户端统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据;The client counts the records of running the same application program in the foreground during the same time period every day, and uses the program name and time period of the application program as the user's usage habit data;

所述客户端记录在一段时间段所处的位置,包括:The position of the client record over a period of time includes:

客户端记录预设天数内终端在各个时间段所处的位置;The client records the location of the terminal in each time period within the preset number of days;

客户端统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据。The client counts the records in the same location during the same time period every day, and uses the location and time period as user usage habit data.

可选地,所述客户端判断用户使用习惯数据与客户端监测到的用户数据是否拟合,包括:Optionally, the client judges whether the user usage habit data fits the user data monitored by the client, including:

客户端将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;The client will fit the data monitored in one day in the same time period and the same type as the user's usage habits data with the corresponding user's usage habits data, and calculate the fitting degree;

客户端将计算得到的拟合度求和,判断求和结果是否小于预设值,果小于预设值,则说明用户使用习惯数据与客户端监测到的用户数据不拟合。The client sums the calculated fitting degrees and judges whether the summation result is less than the preset value. If it is smaller than the preset value, it means that the user usage habit data does not match the user data monitored by the client.

可选地,所述客户端对其所在终端的用户数据执行保护操作,包括:Optionally, the client performs a protection operation on user data of its terminal, including:

客户端阻止其所在终端的用户数据被访问。The client prevents access to user data on the terminal it is on.

为解决上述技术问题,本发明还提供了一种保护终端用户数据的系统,所述系统包括服务器,所述服务器包括客户端状态监测模块、数据保护模块,其中:In order to solve the above technical problems, the present invention also provides a system for protecting terminal user data, the system includes a server, and the server includes a client status monitoring module and a data protection module, wherein:

所述客户端状态监测模块,用于当服务器与客户端存在网络连接时,监测客户端在线状态,并在监测到客户端在线状态异常时,通知所述数据保护模块;所述客户端在线状态异常,包括:客户端在设定的时间内不在线,或对客户端执行删除动作;The client status monitoring module is used to monitor the online status of the client when there is a network connection between the server and the client, and notify the data protection module when an abnormal online status of the client is detected; the online status of the client is Abnormal, including: the client is offline within the set time, or deletes the client;

所述数据保护模块,用于在客户端在线状态异常时,对客户端所在终端的用户数据进行安全告警。The data protection module is configured to give a security alarm to the user data of the terminal where the client is located when the online status of the client is abnormal.

可选地,所述客户端状态监测模块,用于监测到客户端在设定的时间内不在线,包括:Optionally, the client status monitoring module is configured to detect that the client is not online within a set period of time, including:

在设定时间包含的每个时间单位内向客户端发送请求消息;Send a request message to the client within each time unit included in the set time;

若在任一个时间单位内均未接收到来自客户端的响应消息,则认为客户端在设定的时间内不在线。If no response message is received from the client within any time unit, it is considered that the client is offline within the set time.

可选地,所述系统还包括位于终端上的客户端,所述客户端包括终端丢失判断模块以及数据保护模块,其中:Optionally, the system further includes a client located on the terminal, the client includes a terminal loss judgment module and a data protection module, wherein:

所述终端丢失判断模块,用于在客户端与服务器不存在网络连接时,记录用户使用习惯数据,判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,通知所述数据保护模块;所述用户习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The terminal loss judging module is used to record the user usage habit data when there is no network connection between the client and the server, and judge whether the user usage habit data matches the user data detected by the client, and if not, notify the The data protection module; the user habit data includes: the application program used within a period of time and the location within a period of time;

所述数据保护模块,用于对客户端所在终端的用户数据执行保护操作。The data protection module is configured to perform a protection operation on the user data of the terminal where the client is located.

可选地,Optionally,

所述终端丢失判断模块,用于记录在一段时间内使用的应用程序,包括:The terminal loss judging module is used to record the application programs used within a period of time, including:

记录预设天数内各个应用程序在前台运行的时间段;统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据;Record the time period of each application program running in the foreground within the preset number of days; count the records of running the same application program in the foreground within the same time period every day, and use the program name and time period of the application program as user usage habit data;

所述终端丢失判断模块,用于记录在一段时间段所处的位置,包括:The terminal loss judging module is used to record the position in a period of time, including:

记录预设天数内终端在各个时间段所处的位置;统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据。Record the location of the terminal in each time period within the preset number of days; count the records of the same location in the same time period every day, and use the location and time period as user usage habit data.

可选地,Optionally,

所述终端丢失判断模块,用于判断用户使用习惯数据与客户端监测到的用户数据是否拟合,包括:The terminal loss judging module is used for judging whether the user usage habit data and the user data monitored by the client end fit, including:

将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;Fit the data that is in the same time period and the same type as the user's usage habit data monitored in one day with the corresponding user's usage habit data to calculate the degree of fit;

将计算得到的拟合度求和,判断求和结果是否小于预设值,如果小于预设值,则说明用户使用习惯数据与客户端监测到的用户数据不拟合。Sum the calculated fitting degrees to determine whether the summation result is less than the preset value. If it is less than the preset value, it means that the user usage habit data does not match the user data monitored by the client.

可选地,所述数据保护模块,用于对客户端所在终端的用户数据执行保护操作,包括:Optionally, the data protection module is configured to perform protection operations on user data of the terminal where the client is located, including:

阻止客户端所在终端的用户数据被访问。Prevent user data from being accessed on the terminal where the client is located.

上述技术方案中设置与客户端通信的服务器,由服务器监测客户端的状态进而判断客户端所在的终端是否存在丢失风险;或者由客户端自己监测用户的使用习惯是否发生改变,进而判断客户端所在的终端是否存在丢失风险。这种技术方案不需要用户参与,不需要为终端增加额外的硬件,实现了自动、便利地对终端用户数据的保护。In the above technical solution, a server is set up to communicate with the client, and the server monitors the status of the client to determine whether the terminal where the client is located is at risk of being lost; Whether the terminal is at risk of being lost. This technical solution does not require user participation, does not need to add additional hardware to the terminal, and realizes automatic and convenient protection of terminal user data.

附图说明Description of drawings

图1为本实施例的由服务器保护终端用户数据的方法流程图;FIG. 1 is a flowchart of a method for protecting terminal user data by a server in this embodiment;

图2为本实施例的由客户端保护终端用户数据的方法流程图;FIG. 2 is a flowchart of a method for protecting terminal user data by a client in this embodiment;

图3为本实施例的保护终端用户数据的服务器组成模块图;FIG. 3 is a block diagram of a server for protecting terminal user data in this embodiment;

图4为本实施例的保护终端用户数据的客户端组成模块图。FIG. 4 is a block diagram of a client terminal for protecting terminal user data in this embodiment.

具体实施方式Detailed ways

为使本发明的目的、技术方案和优点更加清楚明白,下文中将结合附图对本发明的实施例进行详细说明。需要说明的是,在不冲突的情况下,本申请中的实施例及实施例中的特征可以相互任意组合。In order to make the purpose, technical solution and advantages of the present invention more clear, the embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

当服务器与客户端存在网络连接时,可采用图1所示的方法由服务器保护终端用户数据,如图所示:When there is a network connection between the server and the client, the method shown in Figure 1 can be used to protect the terminal user data by the server, as shown in the figure:

S101服务器监测客户端在线状态;S101 The server monitors the online status of the client;

S102服务器判断客户端是否在线状态异常,如果是,执行步骤S103;如果不是,执行步骤S101;S102 The server judges whether the online status of the client is abnormal, if yes, execute step S103; if not, execute step S101;

客户端在线状态异常,包括:客户端在设定的时间内不在线,或对客户端执行删除动作;The online status of the client is abnormal, including: the client is not online within the set time, or the client is deleted;

优选地,服务器监测客户端在设定的时间内不在线,包括:Preferably, the server monitors that the client is not online within a set period of time, including:

服务器在设定时间包含的每个时间单位内向客户端发送请求消息;服务器若在每个时间单位内均未接收到来自客户端的响应消息,则认为客户端在设定的时间内不在线;假设设定时间为2天,服务器第1天向客户端发送请求消息,如果未接收到来自客户端的响应消息,则将当前客户端状态设置为未在线1天;服务器第2天继续向客户端发送请求消息,如果仍未接收到来自客户端的响应消息,则将当前客户端状态设置为未在线2天,并认为该客户端的在线状态异常;The server sends a request message to the client within each time unit included in the set time; if the server does not receive a response message from the client within each time unit, it considers that the client is offline within the set time; assuming The set time is 2 days, the server sends a request message to the client on the first day, if no response message is received from the client, the current client status is set to be offline for 1 day; the server continues to send to the client on the second day Request message, if the response message from the client is still not received, the current client status is set to be offline for 2 days, and the online status of the client is considered abnormal;

由于现有技术中中客户端程序被执行删除动作时,可向服务器发送消息,因此服务器可监测是否从客户端收到该消息,如果接收到该消息,则认为该客户端的在线状态异常;可选地,终端用户在安装所述客户端时,可设置是否开启“删除客户端时向服务器发送所述消息”的功能,如果没有开启这项功能,所述客户端在被删除时服务器端不会对用户数据执行保护操作,方便终端用户根据自身意愿删除所述客户端;Since the client program in the prior art is executed to delete, it can send a message to the server, so the server can monitor whether the message is received from the client, and if it receives the message, it will consider that the client's online status is abnormal; Optionally, when installing the client, the terminal user can set whether to enable the function of "send the message to the server when the client is deleted". If this function is not enabled, the server will not delete the client when it is deleted. Protection operations will be performed on user data, so that end users can delete the client according to their own wishes;

S103对客户端所在终端的用户数据进行安全告警;S103 performing a security alarm on the user data of the terminal where the client is located;

可选地,Optionally,

当服务器能够存储该终端用户的紧急联系电话时,可将终端用户数据的安全告警和终端用户的紧急联系电话一并通知运营商的客服系统,方便运营商的客服系统后续通知用户其终端可能丢失;或者当运营商的用户数据库能够记录客户端与客户端所在终端用户的紧急联系电话时,服务器可将终端用户数据的安全告警和客户端标识发送给运营商的客户系统,方便运营商的客服系统根据所述客户端标识确认终端用户,进而通知该用户其终端可能丢失;When the server can store the terminal user’s emergency contact number, the operator’s customer service system can be notified of the security alarm of the terminal user’s data and the terminal user’s emergency contact number, so that the operator’s customer service system can subsequently notify the user that the terminal may be lost ; or when the operator's user database can record the emergency contact number between the client and the end user where the client is located, the server can send the security alarm of the end user data and the client identification to the operator's customer system, which is convenient for the operator's customer service The system confirms the terminal user according to the client identification, and then notifies the user that his terminal may be lost;

当服务器与客户端不存在网络连接时,可采用图2所示的方法由客户端保护终端用户数据,如图所示:When there is no network connection between the server and the client, the method shown in Figure 2 can be used to protect the terminal user data from the client, as shown in the figure:

S201位于终端上的客户端记录用户使用习惯数据;S201 The client on the terminal records user usage habit data;

所述用户习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The user habit data includes: the application programs used within a period of time and the location within a period of time;

优选地,所述客户端记录在一段时间内使用的应用程序,包括:Preferably, the client records the applications used within a period of time, including:

客户端记录预设天数内各个应用程序在前台运行的时间段;The client records the period of time each application program runs in the foreground within the preset number of days;

客户端统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据,如am7:00-am8:00,微信,pm 9:00-pm 10:00淘宝;The client counts the records of running the same application in the foreground during the same time period every day, and uses the program name and time period of the application as the user's usage habits data, such as am7:00-am8:00, WeChat, pm 9:00- pm 10:00 Taobao;

优选地,所述客户端记录在一段时间内所处的位置,包括:Preferably, the client records the location within a period of time, including:

客户端记录预设天数内终端在各个时间段所处的位置;The client records the location of the terminal in each time period within the preset number of days;

客户端统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据;The client counts the records in the same location during the same time period every day, and uses the location and time period as user usage habit data;

客户端可每隔预设时间(天数)开始重新记录用户使用习惯数据,以防用户使用习惯发生改变,造成生成的用户使用习惯数据与实际用户使用习惯出现较大偏差;The client can re-record user usage habits data every preset time (number of days), in case the user usage habits change, resulting in a large deviation between the generated user usage habits data and the actual user usage habits;

S202客户端监测用户数据,并判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,执行步骤S203;如果拟合,继续执行步骤S202;S202 The client monitors the user data, and judges whether the user usage habit data matches the user data detected by the client, if not, execute step S203; if it fits, continue to execute step S202;

客户端将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;客户端将计算得到的拟合度求和,判断求和结果是否小于预设值:如用户习惯数据包括:am7:00-am8:00,微信、pm 9:00-pm 10:00淘宝、pm7:00-am7:00海淀区XX家园;那么客户端分别将am 7:00-am8:00采集到的应用程序、pm 9:00-pm 10:00采集到的应用程序以及pm7:00-am7:00采集到的位置信息与相应的用户习惯数据作拟合,将计算得到的三个拟合度求和,判断求和结果是否小于预设值;The client will fit the data of the same time period and the same type as the user's usage habit data monitored in one day with the corresponding user's usage habit data to calculate the fitting degree; the client will sum the calculated fitting degrees and judge Whether the summation result is less than the preset value: If the user habit data includes: am7:00-am8:00, WeChat, pm 9:00-pm 10:00 Taobao, pm7:00-am7:00 Haidian District XX Home; then the customer The application program collected from am 7:00-am8:00, the application program collected from pm 9:00-pm 10:00, the location information collected from pm7:00-am7:00 and the corresponding user habit data For fitting, sum the calculated three fitting degrees, and judge whether the summation result is less than the preset value;

可选地,所述拟合度求和的方法包括:Optionally, the method for summing the degree of fit includes:

设用户使用习惯数据的总数为N;每个用户使用习惯数据的权重为ai,可设置;为每个用户使用习惯数据设置相同的基准分S(如10分),根据每个用户使用习惯数据与相同时段监测到的相同类型的数据的差异确定扣分百分比xi,xi可设置,差异度越大,设置的xi越大;则所述拟合度求和结果为:如客户端在一天监测到的用户数据为am7:00-am8:00,电子书;pm 9:00-pm 12:00淘宝;pm7:00-am7:00海淀区XX家园,在确定xi时,比较用户使用习惯数据am 7:00-am8:00微信与监测数据am 7:00-am8:00QQ聊天工具,两者差异在于使用应用程序不同,根据该差异确定扣分百分比为20%(如果两者应用程序为微信和电子书,则根据该差异确定扣分百分比大于20%,因为微信与QQ聊天工具同属即时通信工具,两者的差异度小于微信和电子书的差异度);比较用户使用习惯数据pm 9:00-pm10:00淘宝与监测数据pm 9:00-pm 12:00淘宝,两者差异在于应用程序的使用时间不同,超出时长小于4小时,根据该差异确定扣分百分比为30%;比较用户使用习惯数据pm7:00-am7:00海淀区XX家园与监测数据pm7:00-am7:00海淀区XX家园,两者相同,确定扣分百分比为0;Let the total number of user usage habit data be N; the weight of each user’s usage habit data is a i , which can be set; set the same benchmark score S (such as 10 points) for each user’s usage habit data, according to each user’s usage habits The difference between the data and the same type of data monitored in the same period determines the penalty percentage x i , x i can be set, the greater the difference, the greater the set x i ; then the sum of the fitting results is: For example, the user data monitored by the client in one day is am7:00-am8:00, e-book; pm 9:00-pm 12:00 Taobao; pm7:00-am7:00 Haidian District XX home, when determining x i , comparing user usage habit data am 7:00-am8:00 WeChat and monitoring data am 7:00-am8:00 QQ chat tools, the difference between the two lies in the use of different applications, and the percentage of deduction points is determined to be 20% according to the difference (if The two applications are WeChat and e-books, and the percentage of points deducted is determined to be greater than 20% based on the difference, because WeChat and QQ chat tools are both instant messaging tools, and the difference between the two is smaller than the difference between WeChat and e-books); compare user Use habit data pm 9:00-pm10:00 Taobao and monitoring data pm 9:00-pm 12:00 Taobao, the difference between the two lies in the usage time of the application is different, the excess time is less than 4 hours, and the percentage of deduction points is determined according to the difference 30%; compare user usage habit data pm7:00-am7:00 XX home in Haidian District with monitoring data pm7:00-am7:00 XX home in Haidian District, the two are the same, and the deduction percentage is determined to be 0;

S203客户端对其所在终端的用户数据执行保护操作。S203 The client performs a protection operation on user data of its terminal.

客户端可阻止其所在终端的用户数据被访问;客户端可接收用户的指令设置受访问限制的用户数据,如通讯录数据、微信数据、照片数据。The client can prevent the user data of the terminal where it is located from being accessed; the client can receive user instructions to set access-restricted user data, such as address book data, WeChat data, and photo data.

由客户端自行禁止用户数据被访问,可在客户端与服务器失去网络连接的情况下,继续对终端用户数据进行保护。The client itself prohibits user data from being accessed, and can continue to protect end user data when the client loses network connection with the server.

客户端除可对客户端所在终端的用户数据执行保护操作外,还可获取终端信息。当客户端与服务器存在网络连接时,将该终端信息上报服务器,所述终端信息包括:终端位置信息。根据终端的位置信息可快速定位丢失终端的位置,为找回丢失终端提供方便。In addition to performing protection operations on the user data of the terminal where the client is located, the client can also obtain terminal information. When there is a network connection between the client and the server, the terminal information is reported to the server, and the terminal information includes: terminal location information. According to the location information of the terminal, the location of the lost terminal can be quickly located, which provides convenience for retrieving the lost terminal.

当客户端对用户数据执行禁止被访问操作后,如果想解除这种禁止操作,终端用户可向相关机构提出解禁申请(如手机用户向运营商客服提出解禁申请,平板电脑用户可向客户端所属厂商的客服提出解禁申请),同时提供身份证明,待相关机构核实身份后指示服务器向客户端发送解除禁止用户数据被访问指令。After the client executes the prohibition operation on user data, if it wants to remove the prohibition operation, the end user can apply to the relevant organization for lifting the ban (for example, the mobile phone user applies to the operator's customer service, and the tablet computer user can apply to the client's The customer service of the manufacturer submits an application for lifting the ban), and at the same time provides an identity certificate, and after the relevant agency verifies the identity, instructs the server to send an instruction to the client to unban user data from being accessed.

本实施例还提供了一种保护终端用户数据的系统,所述系统包括服务器,所述服务器包括客户端状态监测模块、数据保护模块,服务器的组成模块图如图3所示,其中,This embodiment also provides a system for protecting terminal user data. The system includes a server, and the server includes a client status monitoring module and a data protection module. The composition module diagram of the server is shown in FIG. 3 , wherein,

所述客户端状态监测模块,用于当服务器与客户端存在网络连接时,监测客户端在线状态,并在监测到客户端在线状态异常时,通知所述数据保护模块;所述客户端在线状态异常,包括:客户端在设定的时间内不在线,或对客户端执行删除动作;The client status monitoring module is used to monitor the online status of the client when there is a network connection between the server and the client, and notify the data protection module when an abnormal online status of the client is detected; the online status of the client is Abnormal, including: the client is offline within the set time, or deletes the client;

可选地,客户端状态监测模块,用于监测到客户端在设定的时间内不在线,包括:在设定时间包含的每个时间单位内向客户端发送请求消息;若在任一个时间单位内均未接收到来自客户端的响应消息,则认为客户端在设定的时间内不在线:假设设定时间为2天,服务器第1天向客户端发送请求消息,如果未接收到来自客户端的响应消息,则将当前客户端状态设置为未在线1天;服务器第2天继续向客户端发送请求消息,如果仍未接收到来自客户端的响应消息,则将当前客户端状态设置为未在线2天,并认为该客户端的在线状态异常;Optionally, the client status monitoring module is used to monitor that the client is not online within the set time, including: sending a request message to the client within each time unit included in the set time; if within any time unit If none of the response messages from the client are received, the client is considered offline within the set time: Suppose the set time is 2 days, the server sends a request message to the client on the first day, if no response from the client is received message, the current client status is set to be offline for 1 day; the server continues to send request messages to the client on the second day, if the response message from the client is still not received, the current client status is set to be offline for 2 days , and consider that the online status of the client is abnormal;

可选地,客户端状态监测模块,用于监测到对客户端执行删除动作,包括:判断是否从客户端接收到因客户端被执行删除动作而向服务器发送的删除通知消息,如果接收到所述消息,则认为对客户端执行了删除动作;终端用户在安装所述客户端时,可设置是否开启“删除客户端时向服务器发送所述消息”的功能,如果没有开启这项功能,所述客户端在被删除时服务器端不会对用户数据执行保护操作,方便终端用户根据自身意愿删除所述客户端;Optionally, the client state monitoring module is used to monitor the execution of the delete action on the client, including: judging whether a delete notification message sent to the server due to the execution of the delete action on the client is received from the client, and if the If the above message is not found, it is considered that the client has been deleted; when installing the client, the end user can set whether to enable the function of "send the message to the server when deleting the client". If this function is not enabled, all When the client is deleted, the server will not perform protection operations on user data, so that end users can delete the client according to their own wishes;

所述数据保护模块,用于在客户端在线状态异常时,对客户端所在终端的用户数据进行安全告警;The data protection module is used to issue a security alarm to the user data of the terminal where the client is located when the online status of the client is abnormal;

可选地,Optionally,

当服务器能够存储该终端用户的紧急联系电话时,所述数据保护模块可将终端用户数据的安全告警和终端用户的紧急联系电话一并通知运营商的客服系统,方便运营商的客服系统后续通知用户其终端可能丢失;或者当运营商的用户数据库能够记录客户端与客户端所在终端用户的紧急联系电话时,数据保护模块可将终端用户数据的安全告警和客户端标识发送给运营商的客户系统,方便运营商的客服系统根据所述客户端标识确认终端用户,进而通知该用户其终端可能丢失;When the server can store the terminal user's emergency contact number, the data protection module can notify the operator's customer service system of the security alarm of the terminal user's data and the terminal user's emergency contact number, so as to facilitate the subsequent notification of the operator's customer service system The user's terminal may be lost; or when the operator's user database can record the emergency contact number between the client and the terminal user where the client is located, the data protection module can send the security warning of the terminal user data and the client identification to the operator's customer system, which is convenient for the operator's customer service system to confirm the terminal user according to the client identification, and then notify the user that his terminal may be lost;

上述保护终端用户数据的系统还可包括位于终端上的客户端,所述客户端包括终端丢失判断模块以及数据保护模块,所述客户端的组成模块图如图4所示,其中:The above-mentioned system for protecting terminal user data may also include a client terminal located on the terminal, the client terminal includes a terminal loss judgment module and a data protection module, and the composition module diagram of the client terminal is shown in Figure 4, wherein:

所述终端丢失判断模块,用于在客户端与服务器不存在网络连接时,记录用户使用习惯数据,判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,通知所述数据保护模块;所述用户习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The terminal loss judging module is used to record the user usage habit data when there is no network connection between the client and the server, and judge whether the user usage habit data matches the user data detected by the client, and if not, notify the The data protection module; the user habit data includes: the application program used within a period of time and the location within a period of time;

所述终端丢失判断模块,用于记录在一段时间内使用的应用程序,包括:The terminal loss judging module is used to record the application programs used within a period of time, including:

记录预设天数内各个应用程序在前台运行的时间段;统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据;如am 7:00-am8:00,微信,pm 9:00-pm 10:00淘宝;Record the time period of each application running in the foreground within the preset number of days; count the records of running the same application in the foreground within the same time period every day, and use the program name and time period of the application as the user's usage habit data; such as am 7 :00-am8:00, WeChat, pm 9:00-pm 10:00 Taobao;

所述终端丢失判断模块,用于记录在一段时间段所处的位置,包括:The terminal loss judging module is used to record the position in a period of time, including:

记录预设天数内终端在各个时间段所处的位置;统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据;Record the location of the terminal in each time period within the preset number of days; count the records of the same location in the same time period every day, and use the location and time period as user usage habit data;

所述终端丢失判断模块可每隔预设时间(天数)开始重新记录用户使用习惯数据,以防用户使用习惯发生改变,造成生成的用户使用习惯数据与实际用户使用习惯出现较大偏差;The terminal loss judging module can start to re-record the user usage habit data every preset time (days), in case the user usage habits change, causing a large deviation between the generated user usage habit data and the actual user usage habits;

所述终端丢失判断模块,用于判断用户使用习惯数据与客户端监测到的用户数据是否拟合,包括:The terminal loss judging module is used for judging whether the user usage habit data and the user data monitored by the client end fit, including:

将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;将计算得到的拟合度求和,判断求和结果是否小于预设值,如果小于预设值,则说明用户使用习惯数据与客户端监测到的用户数据不拟合;Fit the data monitored in one day in the same time period and the same type as the user's usage habits data with the corresponding user's usage habits data to calculate the fitting degree; sum the calculated fitting degrees to judge whether the summation result is Less than the preset value, if it is less than the preset value, it means that the user usage habit data does not match the user data monitored by the client;

可选地,计算拟合度求和包括:Optionally, computing the sum of fits includes:

设用户使用习惯数据的总数为N;每个用户使用习惯数据的权重为ai,可设置;为每个用户使用习惯数据设置相同的基准分S(如10分),根据每个用户使用习惯数据与相同时段监测到的相同类型的数据的差异确定扣分百分比xi,xi可设置,差异度越大,设置的xi越大;则所述拟合度求和结果为:如客户端在一天监测到的用户数据为am7:00-am8:00,电子书;pm 9:00-pm 12:00淘宝;pm7:00-am7:00海淀区XX家园,在确定xi时,比较用户使用习惯数据am 7:00-am8:00微信与监测数据am 7:00-am8:00QQ聊天工具,两者差异在于使用应用程序不同,根据该差异确定扣分百分比为20%(如果两者应用程序为微信和电子书,则根据该差异确定扣分百分比大于20%,因为微信与QQ聊天工具同属即时通信工具,两者的差异度小于微信和电子书的差异度);比较用户使用习惯数据pm 9:00-pm10:00淘宝与监测数据pm 9:00-pm 12:00淘宝,两者差异在于应用程序的使用时间不同,超出时长小于4小时,根据该差异确定扣分百分比为30%;比较用户使用习惯数据pm7:00-am7:00海淀区XX家园与监测数据pm7:00-am7:00海淀区XX家园,两者相同,确定扣分百分比为0;Let the total number of user usage habit data be N; the weight of each user’s usage habit data is a i , which can be set; set the same benchmark score S (such as 10 points) for each user’s usage habit data, according to each user’s usage habits The difference between the data and the same type of data monitored in the same period determines the penalty percentage x i , x i can be set, the greater the difference, the greater the set x i ; then the sum of the fitting results is: For example, the user data monitored by the client in one day is am7:00-am8:00, e-book; pm 9:00-pm 12:00 Taobao; pm7:00-am7:00 Haidian District XX home, when determining x i , comparing user usage habit data am 7:00-am8:00 WeChat and monitoring data am 7:00-am8:00 QQ chat tools, the difference between the two lies in the use of different applications, and the percentage of deduction points is determined to be 20% according to the difference (if The two applications are WeChat and e-books, and the percentage of points deducted is determined to be greater than 20% based on the difference, because WeChat and QQ chat tools are both instant messaging tools, and the difference between the two is smaller than the difference between WeChat and e-books); compare user Use habit data pm 9:00-pm10:00 Taobao and monitoring data pm 9:00-pm 12:00 Taobao, the difference between the two lies in the usage time of the application is different, the excess time is less than 4 hours, and the percentage of deduction points is determined according to the difference 30%; compare user usage habit data pm7:00-am7:00 XX home in Haidian District with monitoring data pm7:00-am7:00 XX home in Haidian District, the two are the same, and the deduction percentage is determined to be 0;

所述数据保护模块,用于对客户端所在终端的用户数据执行保护操作,包括,阻止客户端所在终端的用户数据被访问,受访问限制的用户数据包括通讯录数据、微信数据和/或照片数据。The data protection module is used to perform protection operations on the user data of the terminal where the client is located, including preventing the user data of the terminal where the client is located from being accessed, and the user data subject to access restrictions includes address book data, WeChat data and/or photos data.

上述终端丢失判断模块,还用于获取终端信息,如位置信息,并将该终端信息通知数据保护模块;The above-mentioned terminal loss judging module is also used to obtain terminal information, such as location information, and notify the data protection module of the terminal information;

所述数据保护模块,还用于当客户端与服务器存在网络连接时,将该终端信息上报服务器,服务器可将所述终端信息通知运营商的客户系统,根据终端的位置信息可快速定位丢失终端的位置,为找回丢失终端提供方便。The data protection module is also used to report the terminal information to the server when there is a network connection between the client and the server, and the server can notify the operator's client system of the terminal information, and quickly locate the lost terminal according to the location information of the terminal It is convenient to find the lost terminal.

上述配置了所述客户端的保护终端用户数据的系统由客户端自行禁止用户数据被访问,可在客户端与服务器失去网络连接的情况下,继续对终端用户数据进行保护。In the above-mentioned system for protecting terminal user data configured with the client, the client prohibits the user data from being accessed, and can continue to protect the terminal user data when the client loses the network connection with the server.

本领域普通技术人员可以理解上述方法中的全部或部分步骤可通过程序来指令相关硬件完成,所述程序可以存储于计算机可读存储介质中,如只读存储器、磁盘或光盘等。可选地,上述实施例的全部或部分步骤也可以使用一个或多个集成电路来实现,相应地,上述实施例中的各模块/单元可以采用硬件的形式实现,也可以采用软件功能模块的形式实现。本发明不限制于任何特定形式的硬件和软件的结合。Those skilled in the art can understand that all or part of the steps in the above method can be completed by instructing relevant hardware through a program, and the program can be stored in a computer-readable storage medium, such as a read-only memory, a magnetic disk or an optical disk, and the like. Optionally, all or part of the steps in the above embodiments can also be implemented using one or more integrated circuits. Correspondingly, each module/unit in the above embodiments can be implemented in the form of hardware, or can be implemented in the form of software function modules. The form is realized. The present invention is not limited to any specific combination of hardware and software.

需要说明的是,本发明还可有其他多种实施例,在不背离本发明精神及其实质的情况下,熟悉本领域的技术人员可根据本发明作出各种相应的改变和变形,但这些相应的改变和变形都应属于本发明所附的权利要求的保护范围。It should be noted that the present invention can also have other various embodiments, without departing from the spirit and essence of the present invention, those skilled in the art can make various corresponding changes and deformations according to the present invention, but these Corresponding changes and deformations should belong to the scope of protection of the appended claims of the present invention.

Claims (10)

1.一种保护终端用户数据的方法,其特征在于,所述方法包括:1. A method for protecting end user data, characterized in that the method comprises: 终端用户在安装客户端时,开启删除所述客户端时向服务器发送消息的功能;When the terminal user installs the client, he enables the function of sending a message to the server when the client is deleted; 在所述服务器存储所述终端用户的紧急联系电话或者记录所述客户端所在终端用户的紧急联系电话;storing the emergency contact number of the terminal user in the server or recording the emergency contact number of the terminal user where the client is located; 当服务器与客户端存在网络连接时:服务器监测客户端在线状态;When there is a network connection between the server and the client: the server monitors the online status of the client; 当服务器监测到对所述客户端执行删除动作时,将终端用户数据的安全告警和所述紧急联系电话通知运营商客服系统,或者将终端用户数据的安全告警和所述客户端的标识通知运营商客服系统。When the server detects that the deletion action is performed on the client, it notifies the operator's customer service system of the security warning of the terminal user data and the emergency contact number, or notifies the operator of the security warning of the terminal user data and the identity of the client customer service system. 2.如权利要求1所述的方法,其特征在于,所述方法还包括:2. The method of claim 1, further comprising: 当服务器与客户端不存在网络连接时:When there is no network connection between the server and the client: 位于终端上的客户端记录用户使用习惯数据,所述用户使用习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The client on the terminal records user usage habit data, and the user usage habit data includes: the application program used within a period of time and the location within a period of time; 所述客户端判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,客户端对其所在终端的用户数据执行保护操作。The client terminal judges whether the user usage habit data matches the user data monitored by the client terminal, and if not, the client terminal performs a protection operation on the user data of the terminal where it is located. 3.如权利要求2所述的方法,其特征在于,3. The method of claim 2, wherein 所述客户端记录在一段时间内使用的应用程序,包括:The client logs applications used over a period of time, including: 客户端记录预设天数内各个应用程序在前台运行的时间段;The client records the period of time each application program runs in the foreground within the preset number of days; 客户端统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据;The client counts the records of running the same application program in the foreground during the same time period every day, and uses the program name and time period of the application program as the user's usage habit data; 所述客户端记录在一段时间段所处的位置,包括:The position of the client record over a period of time includes: 客户端记录预设天数内终端在各个时间段所处的位置;The client records the location of the terminal in each time period within the preset number of days; 客户端统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据。The client counts the records in the same location during the same time period every day, and uses the location and time period as user usage habit data. 4.如权利要求3所述的方法,其特征在于,所述客户端判断用户使用习惯数据与客户端监测到的用户数据是否拟合,包括:4. The method according to claim 3, wherein the client determines whether the user usage habit data fits with the user data monitored by the client, comprising: 客户端将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;The client will fit the data monitored in one day in the same time period and the same type as the user's usage habits data with the corresponding user's usage habits data, and calculate the fitting degree; 客户端将计算得到的拟合度求和,判断求和结果是否小于预设值,果小于预设值,则说明用户使用习惯数据与客户端监测到的用户数据不拟合。The client sums the calculated fitting degrees and judges whether the summation result is less than the preset value. If it is smaller than the preset value, it means that the user usage habit data does not match the user data monitored by the client. 5.如权利要求2所述的方法,其特征在于,所述客户端对其所在终端的用户数据执行保护操作,包括:5. The method according to claim 2, wherein the client performs a protection operation on user data of its terminal, comprising: 客户端阻止其所在终端的用户数据被访问。The client prevents access to user data on the terminal it is on. 6.一种保护终端用户数据的系统,其特征在于,所述系统包括服务器,所述服务器包括客户端状态监测模块、数据保护模块,所述服务器存储客户端用户的紧急联系电话或者记录所述客户端所在终端用户的紧急联系电话,其中:6. A system for protecting terminal user data, characterized in that the system includes a server, the server includes a client state monitoring module and a data protection module, and the server stores the emergency contact number of the client user or records the The emergency contact number of the end user where the client is located, among which: 所述客户端状态监测模块,用于当服务器与客户端存在网络连接时,监测客户端在线状态,并在监测到对客户端执行删除动作时,通知所述数据保护模块;The client status monitoring module is used to monitor the online status of the client when the server and the client have a network connection, and notify the data protection module when a deletion action is detected on the client; 所述数据保护模块,用于接收到所述客户端状态监测模块的通知时,将终端用户数据的安全告警和所述紧急联系电话通知运营商客服系统,或者将终端用户数据的安全告警和所述客户端的标识通知运营商客服系统;The data protection module is configured to notify the operator customer service system of the security alarm of the terminal user data and the emergency contact number when receiving the notification from the client status monitoring module, or notify the security alarm of the terminal user data and the emergency contact number Notify the operator's customer service system of the identification of the above client; 其中,所述客户端在安装时,开启删除所述客户端时向服务器发送消息的功能。Wherein, when the client is installed, the function of sending a message to the server when the client is deleted is enabled. 7.如权利要求6所述的系统,其特征在于,所述系统还包括位于终端上的客户端,所述客户端包括终端丢失判断模块以及数据保护模块,其中:7. The system according to claim 6, further comprising a client on a terminal, said client comprising a terminal loss judgment module and a data protection module, wherein: 所述终端丢失判断模块,用于在客户端与服务器不存在网络连接时,记录用户使用习惯数据,判断用户使用习惯数据与客户端监测到的用户数据是否拟合,如果不拟合,通知所述数据保护模块;所述用户使用习惯数据包括:在一段时间内使用的应用程序和在一段时间内所处的位置;The terminal loss judging module is used to record the user usage habit data when there is no network connection between the client and the server, and judge whether the user usage habit data matches the user data detected by the client, and if not, notify the The data protection module; the user usage habit data includes: the application program used within a period of time and the location within a period of time; 所述数据保护模块,用于对客户端所在终端的用户数据执行保护操作。The data protection module is configured to perform a protection operation on the user data of the terminal where the client is located. 8.如权利要求7所述的系统,其特征在于,8. The system of claim 7, wherein: 所述终端丢失判断模块,用于记录在一段时间内使用的应用程序,包括:The terminal loss judging module is used to record the application programs used within a period of time, including: 记录预设天数内各个应用程序在前台运行的时间段;统计在每天相同时间段内在前台运行同一应用程序的记录,并将所述应用程序的程序名和时间段作为用户使用习惯数据;Record the time period of each application program running in the foreground within the preset number of days; count the records of running the same application program in the foreground within the same time period every day, and use the program name and time period of the application program as user usage habit data; 所述终端丢失判断模块,用于记录在一段时间段所处的位置,包括:The terminal loss judging module is used to record the position in a period of time, including: 记录预设天数内终端在各个时间段所处的位置;统计在每天相同时间段内处于同一位置的记录,并将所述位置和时间段作为用户使用习惯数据。Record the location of the terminal in each time period within the preset number of days; count the records of the same location in the same time period every day, and use the location and time period as user usage habit data. 9.如权利要求8所述的系统,其特征在于,9. The system of claim 8, wherein: 所述终端丢失判断模块,用于判断用户使用习惯数据与客户端监测到的用户数据是否拟合,包括:The terminal loss judging module is used for judging whether the user usage habit data and the user data monitored by the client end fit, including: 将一天监测到的与用户使用习惯数据处于相同时间段且类型相同的数据与对应的用户使用习惯数据进行拟合,计算拟合度;Fit the data that is in the same time period and the same type as the user's usage habit data monitored in one day with the corresponding user's usage habit data to calculate the degree of fit; 将计算得到的拟合度求和,判断求和结果是否小于预设值,如果小于预设值,则说明用户使用习惯数据与客户端监测到的用户数据不拟合。Sum the calculated fitting degrees to determine whether the summation result is less than the preset value. If it is less than the preset value, it means that the user usage habit data does not match the user data monitored by the client. 10.如权利要求7所述的系统,其特征在于,所述数据保护模块,用于对客户端所在终端的用户数据执行保护操作,包括:10. The system according to claim 7, wherein the data protection module is configured to perform a protection operation on the user data of the terminal where the client is located, comprising: 阻止客户端所在终端的用户数据被访问。Prevent user data from being accessed on the terminal where the client is located.
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