CN108509291B - Application program operation abnormity repairing method and system and mobile terminal - Google Patents

Abstract

The application relates to a mobile terminal with an application program running abnormity repairing function and an application program running abnormity repairing method and system thereof. The application program operation abnormity repairing method comprises the following steps: detecting whether the international mobile equipment identification code of the mobile terminal is normal, if so, acquiring the system time of the mobile terminal and the local time of the mobile terminal, comparing whether the local time is consistent with the system time, if so, detecting whether the application program is abnormal, and if not, detecting whether the application program is abnormal; and switching the login account of the application program, detecting whether the operation of the application program is abnormal, and if so, recovering the original version of the application program. The method for repairing the running abnormity of the application program can conveniently and automatically check the reason of the running abnormity of the application program so as to assist a user in repairing the running abnormity of the application program.

Description

Application program running abnormal repair method and system, and mobile terminal

technical field

The present application relates to the field of mobile communication devices, and in particular, to a mobile terminal capable of automatically repairing abnormal operation of an application program, and a method and system for repairing abnormal operation of an application program.

Background technique

With the development of the mobile Internet, there are more and more applications based on the mobile Internet, and various applications provide users with a variety of services. The application is divided into two parts: the client (ie: client application) and the server. The client application runs in the mobile communication device for users to use; and the server part runs in the server to provide background services for the client application.

The client application of the application may start or run abnormally when it is used, so that the user cannot use the application normally, for example, the abnormal operation caused by the client application using the local cache, etc. At present, people usually manually check the reason for the abnormal operation of the application, or directly delete the application and download and install it again. When the above-mentioned application program runs abnormally, the cause investigation and repair steps are cumbersome, which will bring great inconvenience to the user, thereby affecting the user's use experience.

SUMMARY OF THE INVENTION

The purpose of the embodiments of the present application is to provide a mobile terminal and a method and system for repairing the abnormal operation of an application program, which can conveniently check the cause of abnormal operation of an application program, so as to assist a user to repair the abnormal operation of an application program, thereby solving the above technical problems.

An embodiment of the present application provides a method for repairing abnormal operation of an application program, which is characterized in that it is applied to a system for repairing abnormal operation of an application program and a mobile terminal configured with the system for repairing abnormal operation of an application program. The method for repairing the abnormal operation of the application program includes: detecting whether the international mobile equipment identification code of the mobile terminal is normal; Whether the application itself is abnormal, if not, switch the login account of the application, and detect whether the application is running abnormally, if so, restore the original version of the application.

In some of the implementations, detecting whether the application program itself is abnormal includes: detecting whether the application program is in a disabled state, and if so, canceling the disablement of the application program.

In some of the implementations, releasing the disabling of the application includes: disabling the application service and disabling the application framework.

In some of the implementations, after the disabling of the application is released, the method further includes: detecting whether the application is running abnormally, and if so, clearing the application data of the application.

In some of the implementations, clearing the application data of the application includes: clearing the data of the application service, the application framework and the application itself.

In some of the embodiments, switching the login account of the application includes: logging out of the currently logged-in application account, receiving another account logged in by the user, and logging in to the application. Restoring the original version of the application, including: uninstalling the updated application to restore the version of the application to the factory version.

In some of the embodiments, the mobile terminal is a mobile terminal using an Android operating system, the application is a google store, and the method for repairing an abnormality in the running of an application is applied to anomaly repair of the google store.

In some of the embodiments, the system time of the mobile terminal and the local time where the mobile terminal is located are obtained, and whether the local time is consistent with the system time is compared, and if not, the system time is corrected to the local time.

In some of these embodiments, before detecting whether the international mobile equipment identification code of the mobile terminal is normal, the method further includes: detecting the running state of the application program, if it is detected that the application program is running abnormally or it is detected that the application program issues an abnormal operation error, Then, check whether the International Mobile Equipment Identity of the mobile terminal is normal.

In some of the embodiments, detecting whether the IMEI code of the mobile terminal is normal includes: detecting whether the IMEI code is empty, detecting whether the length of the IMEI code is standardized, and detecting whether the IMEI code is checked. Is the code standard.

The embodiment of the present application further provides a system for repairing abnormal operation of an application program, which runs on a mobile terminal, and the system for repairing abnormal operation of an application program is used to execute any one of the above methods for repairing abnormal operation of an application program. The application program running abnormal repair system includes: an IMEI detection unit for detecting whether the International Mobile Equipment Identity (IMEI) of the mobile terminal is normal; a system time detection unit for acquiring the system time of the mobile terminal and the local time where the mobile terminal is located, And it is used to compare whether the local time is consistent with the system time; the application repair module is used to detect the abnormality of the application itself; the abnormality determination module is used to detect whether the application is running abnormally; the account switching module is used to switch the login account of the application ; and the restore module, which restores the original version of the application.

Embodiments of the present application further provide a mobile terminal, including an electronic body part, one or more processors, and a memory; and the above-mentioned system for repairing abnormal operation of an application program, where the system for repairing abnormal operation of an application program is stored in the memory and is configured to be executed by the one or more processors.

Compared with the prior art, the method and system for repairing abnormal operation of an application program provided by this embodiment can firstly check the abnormal state of the mobile terminal and repair it when the abnormal operation of an application program occurs. Continue to check the abnormality of the application itself under the circumstance, and repair the abnormal operation by automatically checking the cause of the abnormal operation, which can help the user to solve the repair of the abnormal operation of the application program to a large extent, which fully simplifies the user operation and improves the repair efficiency. The user experience has been improved.

Description of drawings

In order to illustrate the technical solutions of the present application more clearly, the following briefly introduces the accompanying drawings used in the implementation manner. Obviously, the accompanying drawings in the following description are only some implementations of the present application, which are common in the art. As far as technical personnel are concerned, other drawings can also be obtained based on these drawings without any creative effort.

FIG. 1 is a schematic flowchart of a method for repairing abnormal operation of an application program provided by the first embodiment of the present application;

FIG. 2 is a schematic flowchart of a method for repairing abnormal operation of an application program provided by the second embodiment of the present application;

3 is a schematic diagram of functional modules of a system for repairing abnormal operation of an application program provided by an embodiment of the present application;

4 is a schematic diagram of a mobile terminal provided by an embodiment of the present application;

FIG. 5 is a schematic diagram of a hardware environment of the mobile terminal shown in FIG. 4 .

Detailed ways

The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are only a part of the embodiments of the present application, but not all of the embodiments. Based on the embodiments in the present application, all other embodiments obtained by those of ordinary skill in the art without creative work fall within the protection scope of the present application.

A "communication terminal" (or simply a "terminal") as used in the embodiments of the present application includes, but is not limited to, is configured to be connected via a wired line (eg, via a public switched telephone network (PSTN), a digital subscriber line (DSL) , digital cable, direct cable connection, and/or another data connection/network) and/or via (eg, for cellular networks, wireless local area networks (WLAN), digital television networks such as DVB-H networks, satellite networks, AM- FM broadcast transmitter, and/or another communication terminal's) wireless interface to receive/transmit communication signals. A communication terminal arranged to communicate over a wireless interface may be referred to as a "wireless communication terminal", a "wireless terminal" and/or a "mobile terminal". Examples of mobile terminals include, but are not limited to, satellite or cellular telephones; Personal Communication System (PCS) terminals that may combine cellular radio telephones with data processing, fax, and data communication capabilities; may include radio telephones, pagers, Internet/Intranet access , a PDA with a web browser, memo pad, calendar, and/or a global positioning system (GPS) receiver; and conventional laptop and/or palm receivers or other electronic devices including radiotelephone transceivers. The technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present application.

Referring to FIG. 1 , a first embodiment of the present application provides a method for repairing abnormal operation of an application program. The method for repairing abnormal operation of an application program can simplify the repairing steps when the abnormal operation of the application program occurs by automatically checking the cause of the abnormal operation of the application program of the mobile terminal and repairing it. In this embodiment of the present invention, examples of the application include, but are not limited to, software stores (such as google stores, OPPO stores, etc.), shopping software (such as mobile Taobao, mobile Jingdong, etc.), game software, reading software, music software . The above-mentioned method for repairing abnormal operation of an application program is applied to a mobile terminal in actual application, and the application program is also called APP or application, application software or software. Preferably, in some embodiments, the mobile terminal is a mobile phone or a tablet computer, the operating system of the mobile terminal is an Android system, the application program is the google store, and the method for repairing abnormal operation of the application program is applied to the operation abnormality repairing of the google store .

In some embodiments, the above application program abnormality repairing method is applied to the application program operation abnormality repairing system 300 shown in FIG. 3 and the mobile terminal 100 ( FIG. 4 ) configured with the application program operation abnormality repairing system 300 . Examples of the mobile terminal 100 include, but are not limited to, mobile terminal devices such as mobile phones, tablet computers, smart cameras, or portable computers. The above-mentioned method for repairing abnormal operation of an application program may include the following steps:

Step S101: When the application program runs abnormally, check whether the International Mobile Equipment Identity (IMEI code) of the mobile terminal is normal, if not, go to step S103, if it is normal, go to step S105.

Further, before starting the step of repairing the abnormal operation, the running state of the application program is detected, and when it is detected that the application program is running abnormally or it is detected that the application program sends out an abnormal operation error, it is further detected automatically whether the IMEI code of the mobile terminal is normal. , if it is not normal, go to step S103, if it is normal, go to step S105. In some embodiments, when the application program runs abnormally, the user can initiate the operation abnormality repairing step. For example, an abnormality repairing option is built in the mobile terminal. The terminal starts to execute step S101.

In the embodiment of the present invention, the abnormal running performance of the application program may include, but is not limited to, including: flashback, white screen, abnormal running of execution functions, and the like. For example, taking the google store as an example of an application, its abnormal running performance may include, but is not limited to, flashback, white screen, failure to download application software, and the like.

The International Mobile Equipment Identity (IMEI for short) is an "electronic serial number" composed of 15 digits, which corresponds to each mobile terminal (such as a mobile phone) one-to-one, and the IMEI code in each mobile is full. The only one in the world. Each mobile terminal will be assigned a unique set of IMEI codes in the world after assembly, and the IMEI codes will be recorded by the manufacturer from production to delivery.

Since the application relies on the application service at runtime, and the application service will detect the IMEI code when it is started, if the IMEI code is abnormal, the application will also run abnormally. For example, taking the google store as an example of an application, in actual operation, the google store relies on the google service, and the google service will detect whether the IMEI code is normal. If the IMEI code is abnormal, it will inevitably cause the google store to run abnormally.

In the embodiment of the present invention, the abnormal situations that may occur in the IMEI code include: the IMEI code is empty, the IMEI code is not standardized (including irregular character length, irregular check code, etc.) and the like. Further, detecting whether the International Mobile Equipment Identity of the mobile terminal is normal, can include any one or a combination of steps in the following detection steps: detecting whether the International Mobile Equipment Identity is empty, detecting whether the length of the International Mobile Equipment Identity is not. Standardize and check whether the verification code of the International Mobile Equipment Identity is standardized.

In some embodiments, the possible abnormal situation of the IMEI code further includes: the IMEI code on the mobile terminal is different from the IMEI code marked on the packaging box. At this time, the user needs to compare the IMEI code on the mobile terminal with the IMEI code marked on the packaging box. In this case, step S101 may be: when the application program runs abnormally, prompting the user to check whether the International Mobile Equipment Identity (IMEI code for short) of the mobile terminal is normal, if not, then execute step S103, If it is normal, step S107 is executed. Further, when it is detected that the application program runs abnormally, the user is further prompted to check whether the IMEI code of the mobile terminal is normal. instruction, step S105 is executed.

Step S103: Prompt that the IMEI code is abnormal, exit the repair, and end the procedure.

Further, in the form of a pop-up window, an abnormal IMEI code is prompted in the display interface of the mobile terminal, and the repair is exited. At this time, the user needs to seek help from the after-sales service of the mobile terminal. Further, in some embodiments, if the IMEI code is abnormal, the user is prompted to seek help for after-sales service of the mobile terminal while the IMEI code is abnormal.

Step S105: Detect whether the system time of the mobile terminal is normal, if not, go to step S107, and if it is normal, go to step S111.

Further, it is detected whether the system time of the mobile terminal is consistent with the local time where the mobile terminal is located. If they are consistent, the system time of the mobile terminal is considered to be normal.

Further, in some embodiments, detecting whether the system time of the mobile terminal is normal includes the steps of: acquiring the local time where the mobile terminal is located, acquiring the system time of the mobile terminal, and comparing whether the system time of the mobile terminal and the local time where the mobile terminal is located are If they are consistent, it is considered that the system time of the mobile terminal is normal, and if they are inconsistent, it is considered that the system time of the mobile terminal is abnormal.

Step S107: Correct the system time of the mobile terminal. Further, the system time of the mobile terminal is automatically corrected, and the system time of the mobile terminal is corrected to the local time where the mobile terminal is located.

In some embodiments, the system time of the mobile terminal may be automatically corrected after receiving an instruction from the user to correct the time. For example, when it is detected that the system time of the mobile terminal is abnormal, a query is sent to the user whether to correct the time, and if the user confirms the correct time, the system time of the mobile terminal is automatically corrected.

Step S109: Detect whether the abnormality of the running of the application program is resolved, if it is resolved, end, if not, perform step S111.

Step S111: Detect whether the disabled state of the application program is normal, if not, go to step S113, and if it is normal, go to step S117.

Further, the disabled state of the application includes the disabled state of the application service and the disabled state of the application framework. In step S111, the disabled state of the application service and the disabled state of the application framework are detected. If neither of the frameworks is disabled, it is considered that the disabled state of the application is normal, that is, the application is not in the disabled state; if one of the application service and the application framework is disabled, it is considered that the application The disabled state is abnormal, that is, the application is disabled. For example, taking google store as an example of an application, in actual operation, google store relies on google services and google framework. If either google service or google framework is disabled, google store is in a disabled state, which will inevitably cause google store to run. abnormal.

Step S113: Release the disabling of the application.

Further, the disabling of the application program includes disabling the disabling of the application program service and the disabling of the application program framework, so that the disabled state of the application program by the mobile terminal is restored to normal. For example, taking google store as an example of an application, in actual operation, google store relies on google services and google framework. When the disabling of google store is released, the disabling of google service and google framework is simultaneously released, so that the disabled state of google store returns to normal.

Step S115: Detect whether the abnormality of the running of the application program is resolved, if it is resolved, the process ends, and if it is not resolved, step S117 is performed.

Step S117: Clear application data of the application.

Further, clearing the application data of the application includes clearing the application service, the application framework and the data of the application itself. For example, taking the google store as an example of an application, in actual operation, the google store relies on the google service and the google framework. When clearing the application data of the google store, the data of the google service, the google framework and the google store itself are also cleared.

Step S119 : Detect whether the abnormality of the running of the application program is resolved, if it is resolved, end, if not, perform step S121 .

Step S121: Switch the login account of the application. Further, switching the login account of the application program includes: logging out of the currently logged in application program account, and receiving another account logged in by the user to log in to the application program.

Step S123 : Detect whether the abnormality of the running of the application program is resolved, if it is resolved, the process ends, and if it is not resolved, step S125 is performed.

Step S125: The original version of the application is restored, and the procedure ends.

It should be understood that restoring the original version of the application is also referred to as "uninstalling the updated application", that is, uninstalling the updated application to restore the version of the application to the original version. The original version should be understood as the factory version of the application when it was shipped from the factory.

Compared with the prior art, the method for repairing abnormal operation of an application program provided by this embodiment can automatically check the cause of abnormal operation when an application program is abnormally operating, without requiring the user to seek after-sales service assistance, and to a large extent. Help users solve the repair of abnormal operation of the application, fully simplify the user operation, improve the repair efficiency, and improve the user experience. In addition, by automatically and one by one checking the running abnormality of the mobile terminal and the application program, and repairing the running abnormality in time when the running abnormality is found, after the cause of each running abnormality is repaired, it is confirmed whether the running abnormality of the application program is solved. If it has been solved, it will end. If it has not been solved, continue to check the operation abnormality, which can improve the efficiency and success rate of application repair.

Please also refer to FIG. 2 , based on the method for repairing abnormal running of an application program in the first embodiment, the second embodiment of the present application further provides another method for repairing abnormal running of an application program. The method for repairing abnormal running of an application program in the second embodiment is The reason for the abnormal operation of the application program of the mobile terminal is automatically checked and repaired, which can simplify the repair steps when the application program of the mobile terminal is abnormally operated. In a specific embodiment, the method for repairing abnormal execution of an application program is applied to the system 300 for repairing abnormal operation of an application program as shown in FIG. The method for repairing abnormal running of an application program provided by the second embodiment of the present application may include the following steps:

Step S201: When the application program runs abnormally, it is detected whether the mobile terminal is normal. If it is not normal, the abnormal state of the mobile terminal is repaired, and step S203 is performed after the repair is successful. If it cannot be repaired, end; If the local machine is normal, step S205 is executed.

In this embodiment, when the application program runs abnormally, it is detected whether the state of the mobile terminal is normal, and the state of the mobile terminal includes: the IMEI code of the mobile terminal and the system time of the mobile terminal. If the IMEI code of the mobile terminal and the system time of the mobile terminal are both normal, it is considered that the local state of the mobile terminal is normal. The state of the machine is abnormal. In step S201, the state of the mobile terminal itself is detected and repaired, which can be implemented through steps S101, S103, S105, and S107 in the first embodiment, which will not be described in detail in this specification.

Step S203: Detect whether the abnormality of the running of the application program is resolved, if it has been resolved, it will end, and if it has not been resolved, then step S205 will be executed.

Step S205: Detect whether the application program itself is abnormal, if so, repair the abnormality of the application program itself, if not, execute step S207.

After the repair of the mobile terminal itself through step S201, or in the case that the state of the mobile terminal itself is normal, if the abnormal operation of the application program still exists, then further detect whether the application program itself is abnormal, if the application program itself is abnormal , you need to fix the exception that exists in the application itself. In this embodiment, the abnormality existing in the application program itself may include: abnormality in the disabled state of the application program, and abnormality in the data of the application program.

In some implementation manners, repairing the abnormal disabled state of the application includes: detecting whether the disabled state of the mobile terminal about the application is normal, if the mobile terminal disables the application, it is considered that the disabled state of the mobile terminal about the application is abnormal, and also That is, the disabled state of the application is abnormal. Further, the disabled state of the application includes the disabled state of the application service and the disabled state of the application framework. If neither the application service nor the application framework is disabled, it is considered that the disabled state of the application is normal; If one of the service and the application framework is disabled, the disabled state of the application is considered abnormal. In step S205 , detecting and repairing the disabled abnormality of the application program can be implemented through steps S111 and S113 in the first embodiment, which will not be described in detail in this specification.

In some embodiments, step S205 may further clear the data of the application program to repair the abnormality of the application program itself. In this case, step S205 may be implemented by step S117 in the first embodiment. In other words, in some embodiments, step S205 may include steps S111 , S113 , S115 , and S117 in the first embodiment, which will not be described in detail in this specification.

Step S207: Detect whether the abnormality of the running of the application program is resolved, if it is resolved, the process ends, and if it is not resolved, step S209 is executed.

Step S209: Switch the login account of the application.

After the abnormality of the application itself is repaired in step S205, or if the application itself is normal, if the abnormality of the application program still exists, it can be considered that the abnormality of the application program is caused by the abnormal login account, and the application program needs to be switched. login account to further rule out the reason for the abnormal operation of the application. Further, switching the login account of the application program includes: logging out of the currently logged in application program account, and receiving another account logged in by the user to log in to the application program.

Step S211: Detect whether the abnormality of the running of the application program is resolved, if it is resolved, end, if not, perform step S213.

Step S213: Restore the original version of the application program, and the program ends.

It should be understood that restoring the original version of the application is also referred to as "uninstalling the updated application", that is, uninstalling the updated application to restore the version of the application to the original version. The original version should be understood as the factory version of the application when it was shipped from the factory.

Compared with the prior art, the method for repairing the abnormal operation of the application program provided by this embodiment can firstly check the abnormal state of the mobile terminal and repair it when the abnormal operation of the application program occurs. Continue to check the abnormality of the application itself, and repair the abnormal operation by automatically checking the cause of the abnormal operation, which can help the user to solve the repair of the abnormal operation of the application program to a large extent, which fully simplifies the user operation and improves the repair efficiency. The user experience is improved.

Referring to FIG. 3 , based on the method for repairing abnormal operation of an application program provided by the above embodiment, an embodiment of the present application provides a system 300 for repairing abnormal operation of an application program, which runs on the mobile terminal 100 as shown in FIG. 4 . The system 300 for repairing abnormal operation of an application program is configured to execute the above-mentioned method for repairing abnormal operation of an application program, so as to automatically check the cause of abnormal operation of an application program of a mobile terminal and repair it, so as to simplify the repair steps when an abnormal operation of an application program occurs . In the embodiment of the present application, the application program abnormality repair system 300 is stored in the memory of the mobile terminal 100 and is configured to be executed by one or more processors of the mobile terminal 100 .

Specifically, in the embodiment shown in FIG. 3 , the system 300 for repairing abnormal operation of an application program includes a local repair module 310 , an application program repair module 320 , an account switching module 330 , an abnormality determination module 340 and a recovery module 350 . The local repair module 310 is used to detect whether the local machine of the mobile terminal is normal when the application program runs abnormally, and is used to repair the abnormal state of the local machine of the mobile terminal when the local machine of the mobile terminal is abnormal. The application repair module 320 is used to repair the abnormality existing in the application itself. The account switching module 330 is used for switching the login account of the application. The abnormality determination module 340 is configured to detect whether the abnormality of the running of the application is resolved after any one of the local repairing module 310, the application repairing module 320 and the account switching module 330 performs the repairing step. The restore module 350 is used to restore the original version of the application. It can be understood that the above-mentioned modules can be program modules running in a computer-readable storage medium, and the purpose and work of each of the above-mentioned modules are as follows:

The local repair module 310 is used to detect whether the local machine of the mobile terminal is normal when the application program runs abnormally, and if not, repair the abnormal state of the local machine of the mobile terminal. Further, the local repair module 310 includes an IMEI detection unit 311 and a system time detection unit 313 .

The IMEI detection unit 311 is configured to detect whether the International Mobile Equipment Identity (IMEI code for short) of the mobile terminal is normal, and to indicate that the IMEI code is abnormal when the IMEI code is abnormal. Further, the IMEI detection unit 311 is configured to prompt an abnormal IMEI code in the display interface of the mobile terminal in the form of a pop-up window, and exit the repair. At this time, the user needs to seek help from the after-sales service of the mobile terminal. Further, in some embodiments, if the IMEI code is abnormal, the IMEI detection unit 311 is used for not only prompting the user that the IMEI code is abnormal, but also prompting the user to seek help for after-sales service of the mobile terminal.

The system time detection unit 313 is configured to detect whether the system time of the mobile terminal is normal, and correct the system time when the system time of the mobile terminal is abnormal. Further, the system time detection unit 313 is used to detect whether the system time of the mobile terminal is consistent with the local time where the mobile terminal is located. If they are consistent, the system time of the mobile terminal is considered to be normal. If they are inconsistent, the system time of the mobile terminal is considered to be abnormal. .

Further, in some embodiments, the system time detection unit 313 is configured to obtain the local time of the mobile terminal, obtain the system time of the mobile terminal, and compare whether the system time of the mobile terminal is consistent with the local time of the mobile terminal. The system time of the mobile terminal is considered to be normal, and if it is inconsistent, the system time of the mobile terminal is considered to be abnormal.

Further, the system time detection unit 313 is further configured to correct the system time of the mobile terminal after receiving the user's instruction to correct the time. For example, when it is detected that the system time of the mobile terminal is abnormal, the system time detection unit 313 is configured to send a query to the user whether to correct the time. If the user confirms the correct time, the system time detection unit 313 corrects the system time of the mobile terminal.

In some embodiments, the native repair module 310 further includes an anomaly detection unit 315, and the anomaly detection unit 315 is configured to detect the running anomaly of the application program. Further, the abnormality detection unit 315 is configured to detect the abnormal operation of the application program or detect the abnormal operation of the application program to report an error, so that the application program abnormality repair system 300 can timely know the abnormal operation of the application program and perform the repair.

The application repair module 320 is used to repair the abnormality existing in the application itself. After the local machine of the mobile terminal is repaired by the local repair module, or when the state of the mobile terminal is normal, if the abnormal operation of the application program still exists, the application program repair module 320 is used to determine whether the abnormal operation of the application program is caused by The application repairing module 320 is used to repair the abnormality existing in the application itself. The application repair module 320 includes a disabled state detection unit 321 and a data clearing unit 323 .

The disabling state detection unit 321 is used for whether the disabling state of the application program is normal, and when the disabling state of the application program is abnormal, cancel the disabling of the application program. Further, the disabled state detection unit 321 is used to detect the disabled state of the application program service and the disabled state of the application program framework, if both of the application program service and the application program framework are not disabled, then the disabled state of the application program is considered to be normal; If one of the application service and the application framework is disabled, it is considered that the disabled state of the application is abnormal. Further, the disabling state detection unit 321 is further configured to cancel the disabling of the application program service and the application program framework, so that the disabling state of the application program by the mobile terminal is restored to normal.

The data clearing unit 323 clears application data of the application. Further, the data clearing unit 323 is used to clear the data of the application service, the application framework and the application itself.

The account switching module 330 is used for switching the login account of the application. Further, the account switching module 330 is configured to log out of the currently logged in application account, and receive another account logged in by the user to log in to the application.

Compared with the prior art, the system for repairing the abnormal operation of the application program provided by this embodiment can firstly check the abnormal state of the mobile terminal and repair it when the abnormal operation of the application program occurs. Continue to check the abnormality of the application itself, and repair the abnormal operation by automatically checking the cause of the abnormal operation, which can help the user to solve the repair of the abnormal operation of the application program to a large extent, which fully simplifies the user operation and improves the repair efficiency. The user experience is improved.

Please refer to FIG. 4 and FIG. 5 at the same time. Based on the system 200 for repairing abnormal operation of an application program and the method for repairing abnormal operation of an application program, an embodiment of the present application further provides a mobile terminal 100 , which includes an electronic body part 10 and an electronic body part 10 It includes a casing 12 and a main display screen 14 arranged on the casing 12 . The casing 12 can be made of metal, such as steel or aluminum alloy. In this embodiment, the main display screen 14 generally includes a display panel 111 , and may also include a circuit for responding to a touch operation on the display panel 111 , and the like. The display panel 111 may be a liquid crystal display panel (Liquid Crystal Display, LCD). In some embodiments, the display panel 111 is a touch screen 109 at the same time.

Referring to FIG. 5 , in an actual application scenario, the mobile terminal 100 can be used as a smart phone terminal. In this case, the electronic body 10 usually further includes one or more processors (only one is shown in FIG. 5 ) 102 , a memory 104 , a radio frequency (RF) module 106 , an audio circuit 110 , a sensor 114 , an input module 118 , a power module 122 , and a radio frequency scanning module 124 . Those skilled in the art can understand that the structure shown in FIG. 5 is only for illustration, and does not limit the structure of the electronic body portion 10 . For example, the electronic body 10 may also include more or fewer components than shown in FIG. 5 , or have a different configuration than that shown in FIG. 5 .

Those of ordinary skill in the art can understand that, with respect to the processor 102 , all other components belong to peripheral devices, and the processor 102 and these peripheral devices are coupled through a plurality of peripheral device interfaces 124 . The peripheral interface 124 may be implemented based on the following standards: Universal Asynchronous Receiver/Transmitter (UART), General Purpose Input/Output (GPIO), Serial Peripheral Interface (SPI), Inter-Integrated Circuit (Inter -IntegratedCircuit, I2C), but not limited to the above standards. In some instances, the peripherals interface 124 may only include a bus; in other instances, the peripherals interface 124 may also include other elements, such as one or more controllers, such as a display controller for connecting to the display panel 111 or A storage controller for connecting to storage. In addition, these controllers can also be separated from the peripheral interface 124 and integrated in the processor 102 or in corresponding peripherals.

The memory 104 can be used to store software programs and modules, and the processor 102 executes various functional applications and data processing by running the software programs and modules stored in the memory 104 . Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, and these remote memories may be connected to the electronic body 10 or the main display screen 14 through a network. Examples of such networks include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

The radio frequency module 106 is used for receiving and sending electromagnetic waves, realizing mutual conversion between electromagnetic waves and electrical signals, so as to communicate with a communication network or other devices. The radio frequency module 106 may include various existing circuit elements for performing these functions, eg, antennas, radio frequency transceivers, digital signal processors, encryption/decryption chips, subscriber identity module (SIM) cards, memory, and the like. The radio frequency module 106 can communicate with various networks such as the Internet, an intranet, a wireless network, or communicate with other devices through a wireless network. The aforementioned wireless network may include a cellular telephone network, a wireless local area network, or a metropolitan area network. The above-mentioned wireless network can use various communication standards, protocols and technologies, including but not limited to Global System for Mobile Communication (GSM), enhanced mobile communication technology (Enhanced Data GSM Environment, EDGE), wideband code division multiple access technology (widebandcodeddivisionmultipleaccess, W-CDMA), code division multiple access technology (Codedivision access, CDMA), time division multiple access technology (time division multiple access, TDMA), wireless fidelity technology (Wireless, Fidelity, WiFi) (such as the American Institute of Electrical and Electronics Engineers standard IEEE802.10A, IEEE802.11b, IEEE802.11g and/or IEEE802.11n), Internet telephony (Voiceoverinternetprotocal, VoIP), Worldwide Interoperability for Microwave Access (Wi-Max), other protocols for mail, instant messaging and short messages, and Any other suitable communication protocol, even those that have not yet been developed.

The audio circuit 110 , the speaker 101 , the sound jack 103 , and the microphone 105 together provide an audio interface between the user and the electronic body 10 or the main display screen 14 . Specifically, the audio circuit 110 receives sound data from the processor 102 , converts the sound data into electrical signals, and transmits the electrical signals to the speaker 101 . The speaker 101 converts electrical signals into sound waves that can be heard by the human ear. Audio circuitry 110 also receives electrical signals from microphone 105, converts the electrical signals into sound data, and transmits the sound data to processor 102 for further processing. Audio data may be obtained from memory 104 or through radio frequency module 106 . In addition, audio data may also be stored in the memory 104 or transmitted through the radio frequency module 106 .

The sensor 114 is disposed in the electronic body part 10 or in the main display screen 14. Examples of the sensor 114 include, but are not limited to, a light sensor, a motion sensor, a pressure sensor, a gravitational acceleration sensor, and other sensors.

Specifically, the light sensor may include an ambient light sensor 114F and a proximity sensor, wherein the ambient light sensor 114F may sense the brightness of the ambient light, thereby allowing some modules executed by the processor 102 to use the output data of the ambient light sensor 114F to automatically adjust the display Output. Further, the light sensor 114F detects the intensity of visible light in the environment through the photosensitive element, thereby allowing the processor 102 to use the data of the light sensor 114F to execute the above-mentioned method for repairing abnormal operation of an application program. Specifically, in this embodiment, the light sensor 114F is disposed adjacent to the display panel 111 . The proximity sensor can cause the processor 102 to turn off the display output when an object approaches the main display screen 14 , for example, when the electronic body 10 moves to the ear.

As a kind of motion sensor, the gravitational acceleration sensor can detect the magnitude of acceleration in various directions (generally three axes), and can detect the magnitude and direction of gravity when stationary, and can be used for applications that recognize the posture of the mobile terminal 100 (such as switching between horizontal and vertical screens). , related games, magnetometer attitude calibration), vibration recognition related functions (such as pedometer, tapping), etc. In addition, other sensors such as gyroscopes, barometers, hygrometers, and thermometers can also be configured on the electronic body 10, which will not be repeated here.

In this embodiment, the input module 118 may include a touch screen 109 disposed on the main display screen 14, and the touch screen 109 may collect the user's touch operations on or near it (for example, the user uses a finger, a stylus, or any other suitable object or accessory to operation on or near the touch screen 109 ), and drive the corresponding connection device according to a preset program. Optionally, the touch screen 109 may include a touch detection device and a touch controller. The touch detection device detects the touch orientation of the user, detects the signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives the touch information from the touch detection device, and converts the touch information into contact coordinates , and then send it to the processor 102, and can receive the command sent by the processor 102 and execute it. In addition, the touch detection function of the touch screen 109 can be realized by various types such as resistive type, capacitive type, infrared ray, and surface acoustic wave. In addition to the touch screen 109 , in other modified embodiments, the input module 118 may also include other input devices, such as the keys 107 . The keys 107 may include, for example, character keys for inputting characters, and control keys for triggering control functions. Examples of control buttons include a "back to home screen" button, a power on/off button, and the like.

The main display screen 14 is used to display information entered by the user, information provided to the user, and various graphical user interfaces of the electronic body 10, which may consist of graphics, text, icons, numbers, video, and any combination thereof. Composition, in one example, the touch screen 109 may be disposed on the display panel 111 so as to form an integral body with the display panel 111 .

The power module 122 is used to provide power supply to the processor 102 and various other components. Specifically, the power module 122 may include a power management system, one or more power sources (eg, batteries or alternating current), charging circuits, power failure detection circuits, inverters, power status indicators, and any other components associated with the electronics body 10 or mains. Components related to the generation, management and distribution of power within the display screen 14 .

The radio frequency scanning module 120 is disposed on the electronic body portion 10 , and the electronic body portion 10 is correspondingly provided with an external viewing window. It is used to scan the outline of the solid object to obtain the image of the solid object, and obtain the size information of the solid object. The radio frequency scanning module 120 can be integrated with the camera of the mobile terminal 100, or can be set independently.

The mobile terminal 100 also includes a locator 119 for determining the actual location where the mobile terminal 100 is located. In this embodiment, the locator 119 uses the positioning service to realize the positioning of the mobile terminal 100. The positioning service should be understood as obtaining the position information (such as latitude and longitude coordinates) of the mobile terminal 100 through a specific positioning technology, and marking it on the electronic map. A technology or service that locates the location of an object.

It should be understood that the above-mentioned mobile terminal 100 is not limited to a smart phone terminal, but should refer to a computer device that can be used on the move. Specifically, the mobile terminal 100 refers to a mobile computer device equipped with an intelligent operating system. The mobile terminal 100 includes but is not limited to a smartphone, a smart watch, a notebook, a tablet computer, a POS machine, or even a car computer, and so on.

In the description of this specification, description with reference to the terms "one embodiment," "some embodiments," "example," "specific example," or "some examples", etc., mean specific features described in connection with the embodiment or example , structure, material or feature is included in at least one embodiment or example of the present application. In this specification, schematic representations of the above terms are not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, those skilled in the art may combine and combine the different embodiments or examples described in this specification, as well as the features of the different embodiments or examples, without conflicting each other.

In addition, the terms "first" and "second" are only used for descriptive purposes, and should not be construed as indicating or implying relative importance or implying the number of indicated technical features. Thus, a feature delimited with "first", "second" may expressly or implicitly include at least one of that feature. In the description of the present application, "plurality" means at least two, such as two, three, etc., unless expressly and specifically defined otherwise.

Any description of a process or method in the flowcharts or otherwise described herein may be understood to represent a module, segment or portion of code comprising one or more executable instructions for implementing a specified logical function or step of the process , and the scope of the preferred embodiments of the present application includes alternative implementations in which the functions may be performed out of the order shown or discussed, including performing the functions substantially concurrently or in the reverse order depending upon the functions involved, which should It is understood by those skilled in the art to which the embodiments of the present application belong.

The logic and/or steps represented in flowcharts or otherwise described herein, for example, may be considered an ordered listing of executable instructions for implementing the logical functions, may be embodied in any computer-readable medium, For use with, or in conjunction with, an instruction execution system, apparatus, or device (such as a computer-based system, a system including a processor, or other system that can fetch instructions from and execute instructions from an instruction execution system, apparatus, or apparatus) or equipment. For the purposes of this specification, a "computer-readable medium" can be any device that can contain, store, communicate, propagate, or transport the program for use by or in connection with an instruction execution system, apparatus, or apparatus. More specific examples (non-exhaustive list) of computer readable media include the following: electrical connections with one or more wiring (mobile terminals), portable computer disk cartridges (magnetic devices), random access memory (RAM), Read Only Memory (ROM), Erasable Editable Read Only Memory (EPROM or Flash Memory), Fiber Optic Devices, and Portable Compact Disc Read Only Memory (CDROM). In addition, the computer readable medium may even be paper or other suitable medium on which the program may be printed, as may be done, for example, by optically scanning the paper or other medium, followed by editing, interpretation, or other suitable means as necessary process to obtain the program electronically and then store it in computer memory.

It should be understood that various parts of this application may be implemented in hardware, software, firmware, or a combination thereof. In the above-described embodiments, various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented by any one or a combination of the following techniques known in the art: Discrete logic circuits, application specific integrated circuits with suitable combinational logic gates, Programmable Gate Arrays (PGA), Field Programmable Gate Arrays (FPGA), etc.

Those of ordinary skill in the art can understand that all or part of the steps carried by the methods of the above embodiments can be completed by instructing the relevant hardware through a program, and the program can be stored in a computer-readable storage medium, and the program can be executed when the program is executed. , including one or a combination of the steps of the method embodiment. In addition, each functional unit in each embodiment of the present application may be integrated into one processing module, or each unit may exist physically alone, or two or more units may be integrated into one module. The above-mentioned integrated modules can be implemented in the form of hardware, and can also be implemented in the form of software function modules. If the integrated modules are implemented in the form of software functional modules and sold or used as independent products, they may also be stored in a computer-readable storage medium.

The above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, and the like. Although the embodiments of the present application have been shown and described above, it should be understood that the above embodiments are exemplary and should not be construed as limitations to the present application. Embodiments are subject to variations, modifications, substitutions and variations.

Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present application, but not to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand: it can still be Modifications are made to the technical solutions described in the foregoing embodiments, or some technical features thereof are equivalently replaced; and these modifications or replacements do not drive the essence of the corresponding technical solutions to deviate from the spirit and scope of the technical solutions of the embodiments of the present application.

Claims (10)

1. a kind of application program is operating abnormally restorative procedure, which is characterized in that be applied to application program and be operating abnormally repair system And the mobile terminal of repair system is operating abnormally configured with the application program, the application program is operating abnormally restorative procedure packet It includes:

The operating status of application program is detected, and is detecting that exception occurs in application program operation or detects that application program issues When operation exception reports an error, whether the international mobile equipment identification number for automatically further detecting the mobile terminal is normal, if so, Then

Obtain local time locating for the system time and the mobile terminal of the mobile terminal, the local time and institute Whether consistent state system time, if so,

Detecting described application program itself whether there is exception, if it is not, then

Switch the login account number of the application program, and whether extremely to detect the application program operation, if so,

Restore the original version of the application program.

2. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that detect the application program sheet Body is with the presence or absence of abnormal, comprising: detects whether the application program is in disabled status, if so, releasing the application program Disabling.

3. application program as claimed in claim 2 is operating abnormally restorative procedure, which is characterized in that release the application program Disabling, comprising: release the disabling of the application program service and release the disabling of the application framework.

4. application program as claimed in claim 2 is operating abnormally restorative procedure, which is characterized in that release the application program After disabling, further includes: whether extremely the application program operation is detected, if so, removing the application data of the application program.

5. application program as claimed in claim 4 is operating abnormally restorative procedure, which is characterized in that remove the application program Using data, comprising: remove the number of the application program service, the application framework and described application program itself According to.

6. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that switch the application program Log in account number, comprising: exit the application program account currently logged in, receive another account that user logs in, log in the application Program；Restore the original version of the application program, comprising: unloading updates the application program, makes the version of the application program Originally factory version when factory is reverted to.

7. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that the mobile terminal is to use The mobile terminal of Android operation system, the application program are the shop google, and the application program is operating abnormally restorative procedure Exception applied to the shop google is repaired.

8. application program as described in claim 1 is operating abnormally restorative procedure, which is characterized in that detect the mobile terminal Whether international mobile equipment identification number is normal, comprising: detects whether the international mobile equipment identification number is empty, the detection state Whether the check code whether length of border mobile device identification code standardized, detected the international mobile equipment identification number standardizes.

9. a kind of application program is operating abnormally repair system, mobile terminal is run on, the application program, which is operating abnormally, repairs system System requires any one of 1~8 application program to be operating abnormally restorative procedure for perform claim, and the application program is operating abnormally Repair system includes:

Whether IMEI detection unit, the international mobile equipment identification number (IMEI) for detecting the mobile terminal are normal；

System time detection unit, when for obtaining locality locating for the system time and the mobile terminal of the mobile terminal Between, and it is whether consistent for the local time and the system time；

Application program repair module, for detecting the exception of described application program itself；

Whether abnormal determination module is abnormal for detecting the application program operation；

Account switching module, for switching the login account number of the application program；And

Recovery module, for restoring the original version of the application program.

10. a kind of mobile terminal, including electronic body portion, which is characterized in that further include:

One or more processors；

Memory；And

The application program of claim 9 is operating abnormally repair system, which is operating abnormally repair system and is stored in this In memory and it is configured as being executed by the one or more processors.