CN101771730A - Method, device and system for issuing service - Google Patents
Method, device and system for issuing service Download PDFInfo
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- CN101771730A CN101771730A CN200810180532A CN200810180532A CN101771730A CN 101771730 A CN101771730 A CN 101771730A CN 200810180532 A CN200810180532 A CN 200810180532A CN 200810180532 A CN200810180532 A CN 200810180532A CN 101771730 A CN101771730 A CN 101771730A
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Abstract
The embodiment of the invention discloses a method, a device and a system for issuing a service. The method comprises the following steps of: receiving an address-acquiring request from a user equipment, wherein the address-acquiring request carries an unique identification of the user equipment and a user service port information, confirming the relationship between the unique identification of the user equipment and the service and between the unique identification of the user equipment and the user equipment according to the unique identification of the user equipment and the user service port information carried by the address-acquiring request and a stored relationship between the user service port information and the service, and sending the service corresponding to the user equipment to the user equipment. The method of the invention can better realize the automatic accurate issuing of the service.
Description
Technical Field
The present invention relates to the field of communications, and in particular, to a method, an apparatus, and a system for issuing a service.
Background
With the rapid development of the TR069 protocol, more and more Equipment operators tend to use the TR069 protocol for service deployment of CPE (Customer Premises Equipment). In this context, an Auto Configuration Server (ACS) based on the TR069 protocol is generated, and the ACS may perform functions such as automatic service Configuration delivery, software and firmware upgrade and backup, performance detection, and device diagnosis on the CPE. The current mature scheme for service delivery to CPE in the industry is to bind service configuration and unique identification of CPE for service delivery. When the method is implemented, an operator selects one CPE and then delivers the CPE to a user by mailing or sending; the CPE unique identification, the user information and the service to be opened are input into an operation support system; the operation support system transmits the relevant information to the ACS through the northbound interface, and the ACS records the corresponding relation between the unique identifier of the CPE and the open service at the moment; under the condition that the uplink connection is normal, a user powers on the CPE at home, and the CPE is registered to the ACS; the ACS issues the service configuration information to the CPE according to the corresponding relation, the service is issued, and the user can normally enjoy the service.
In the process of implementing the invention, the inventor finds that the prior art has at least the following problems:
in the prior art, service configuration must be bound with CPE, and if the CPE fails, the process of replacing the CPE is complex, so that the complexity of the service is increased.
Disclosure of Invention
Embodiments of the present invention provide a method, an apparatus, and a system for service provisioning, which can automatically and accurately complete service provisioning of a CPE, and the service does not need to be bound to the CPE, and the configuration scheme is flexible and convenient.
In one aspect, an embodiment of the present invention provides a method for issuing a service, including:
receiving an address acquisition request from user equipment, wherein the address acquisition request carries a unique user equipment identifier and user service port information;
determining the corresponding relation between the unique user equipment identifier and the service corresponding to the user equipment according to the unique user equipment identifier and the user service port information carried in the address acquisition request and the stored corresponding relation between the user service port information and the service;
and issuing the service corresponding to the user equipment.
In another aspect, an embodiment of the present invention provides an apparatus for issuing a service, including:
the first receiving module is used for receiving an address acquisition request from user equipment, wherein the address acquisition request carries a unique user equipment identifier and user service port information;
a determining module, configured to determine, according to the unique user equipment identifier and the user service port information carried in the address acquisition request, and a stored correspondence between the user service port information and a service, a correspondence between the unique user equipment identifier and the service, and the service corresponding to the user equipment;
and the first sending module is used for sending the service corresponding to the user equipment.
An embodiment of the present invention provides an access device, including:
the receiving module is used for receiving an address acquisition request which is sent by user equipment and carries a unique identifier of the user equipment;
the adding module is connected with the receiving module and used for adding user service port information in the address acquiring request;
and the sending module is connected with the adding module and used for sending a request carrying the unique user equipment identifier and the user service port information to an automatic configuration server so that the automatic configuration server determines the corresponding relation between the unique user equipment identifier and the service corresponding to the user equipment according to the stored corresponding relation between the user service port information and the service and sends the service to the user equipment.
An embodiment of the present invention further provides a user equipment, including:
a sending module, configured to send an address acquisition request carrying a unique identifier of a user equipment to an access device, so that the access device sends the address acquisition request to an automatic configuration server after adding user service port information to the address acquisition request, and sends a registration request to the automatic configuration server;
a receiving module, configured to receive a service corresponding to the user equipment, sent by the automatic configuration server according to the registration request;
and the service is determined by the automatic configuration server after determining the corresponding relation between the unique user equipment identifier and the service according to the unique user equipment identifier and the user service port information in the address acquisition request and the stored corresponding relation between the user service port information and the service.
The embodiment of the invention also provides a system for issuing the service, which comprises the following steps: the system comprises user equipment, access equipment and an automatic configuration server which are connected in sequence; wherein,
the user equipment is used for sending an address acquisition request carrying a unique identifier of the user equipment to access equipment, so that the access equipment adds user service port information in the address acquisition request and then sends the address acquisition request to an automatic configuration server, and is used for sending a registration request to the automatic configuration server and receiving a service which is sent by the automatic configuration server according to the registration request and corresponds to the user equipment;
and the service is determined by the automatic configuration server after determining the corresponding relation between the unique user equipment identifier and the service according to the unique user equipment identifier and the user service port information in the address acquisition request and the stored corresponding relation between the user service port information and the service.
Compared with the prior art, the embodiment of the invention has the following advantages:
in the method provided by the embodiment of the invention, the automatic configuration server acquires the unique user equipment identifier and the user service port information carried in the address acquisition request from the user equipment, establishes the corresponding relation between the unique user equipment identifier and the service according to the stored corresponding relation between the user service port information and the service, and sends the corresponding service to the user equipment. Therefore, the corresponding relation between the service and the user equipment can be established through the service port information, zero contact between the user equipment and the service is realized, the service is automatically and accurately issued, the whole service is issued without user intervention, and the accuracy and the success rate of service issuing are improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
FIG. 1 is a flow chart of a method for issuing services in an embodiment of the present invention;
FIG. 2 is a flow chart of a method for issuing services in another embodiment of the present invention;
FIG. 3 is a flow chart of reporting CPE unique identification and customer service port information to the ACS in accordance with another embodiment of the present invention;
FIG. 4 is a schematic diagram of an apparatus for issuing services in an embodiment of the present invention;
fig. 5 is a schematic diagram of an access device in an embodiment of the invention;
FIG. 6 is a diagram of a UE in an embodiment of the present invention;
fig. 7 is a schematic diagram of a system for issuing services in the embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The embodiment of the invention provides a method, a device and a system for issuing a service, which can realize zero contact between user equipment and the service and automatically and accurately complete service issuing.
The method, apparatus and system for issuing service provided by the embodiments of the present invention are described in detail below with reference to the accompanying drawings and specific embodiments.
The present invention provides a method for issuing a service, as shown in fig. 1, including:
the automatic configuration server acquires the unique identifier of the user equipment and the user service port information carried in the address acquisition request, and establishes the corresponding relation between the unique identifier of the user equipment and the service according to the corresponding relation between the stored user service port information and the service, thereby determining the service corresponding to the user equipment; the corresponding relationship between the user service port information and the service is as follows: when a user applies for opening a service, the operation support system determines the service port information used by the user according to the specific address provided when the user applies for the service, thereby establishing the corresponding relation between the user port information and the service.
And 103, issuing the service corresponding to the user equipment.
By the method provided by the embodiment of the invention, the indirect relation between the service and the user equipment is established through the user service port information, so that the service is accurately and automatically issued to the corresponding user equipment without user intervention, and the accuracy and the success rate of service issuing are improved.
The method provided by the embodiment of the present invention is described in detail by specific embodiments, as shown in fig. 2, including:
step 201, obtaining the service port information of the user according to the address reported by the user, and inputting the service port information of the user and the service to be opened into the operation support system. Specifically, a user may apply for service provisioning through a telephone or a business hall, the user needs to specify a home address of the user when the service is provisioned, and service port information, such as a port number, used by the user may be obtained in a user information database according to the home address (or all user ports that may be related to may be uniformly numbered). Wherein the operation support system is mainly used for managing telecommunication network resources.
Step 202, the access device in the operation support system transmits the user service port information and the opened service to the ACS through a northbound interface; the northbound interface refers to an interface between a network manager of the device and an operation support system, and before the user service port information is transmitted to the ACS, the user service port information is determined by the operation support system according to an address reported when a user applies for a service.
Step 203, the ACS establishes and stores the corresponding relationship between the user service port and the open service in the database according to the received information.
Step 204, after the user powers on the allocated CPE, in the process of acquiring the IP address, reporting the unique identifier of the CPE and the user service port information to the ACS.
Step 205, the ACS obtains the unique identifier of the CPE and the service port information, and obtains the corresponding relationship between the unique identifier of the CPE and the service according to the corresponding relationship between the service port information stored in the database and the service.
Step 206, the ACS allocates an IP address for the CPE; the ACS integrates a DHCP server function and can allocate addresses to the CPE.
Wherein step 205 and step 206 are not in chronological order.
Step 207, the CPE initiates a registration request to the ACS with the allocated address as the source address.
And step 208, the ACS transmits the service configuration information to the CPE according to the corresponding relation between the unique identification of the CPE and the service. After the service is delivered, the user can use the service normally.
The specific process of step 204 is shown in fig. 3, and includes:
step 301, the CPE sends a request for applying for acquiring an IP address to the access device, where the request carries a unique identifier of the CPE; the access device may be a DSLAM or a LAN Switch, where the DSLAM is an upstream device of a DSL and the LAN Switch is an upstream device of a LAN.
Step 302, after receiving the request for acquiring the IP address, the access device adds the service port information corresponding to the user to the request.
Step 303, the access device sends the request added with the service port information to the ACS.
The method provided by the embodiment of the invention ensures that the intervention of a user and an operator maintenance personnel is not needed in the whole zero-contact service issuing process, thereby reducing the maintenance cost of the operator. The service does not need to directly establish a relationship with the unique identification of the CPE, the process of changing the terminal by the operator is cancelled, the maintenance cost of the operator is reduced, the user intervention is not needed, and the accuracy and the success rate of service distribution are improved.
In order to implement the method provided in the embodiment of the present invention, an embodiment of the present invention further provides a device for issuing a service, as shown in fig. 4, where the device includes:
a first receiving module 410, configured to receive an address obtaining request from a user equipment, where the address obtaining request carries a unique identifier of the user equipment and user service port information;
a determining module 420, configured to determine, according to the unique user equipment identifier and the user service port information carried in the address acquisition request, and the stored correspondence between the user service port information and the service, a correspondence between the unique user equipment identifier and the service, and a service corresponding to the user equipment;
a first sending module 430, configured to issue a service corresponding to the user equipment.
On the basis of the above modules, the determining module 420 includes:
an obtaining submodule 4201, configured to obtain the unique identifier of the user equipment and the user service port information carried in the address obtaining request; the user service port information is determined by the operation support system according to the address reported when the user applies for the service, and the user service port information and the opened service are transmitted to the device for distributing the service.
The query submodule 4202 is configured to query, according to the unique ue identifier and the service port information obtained by the obtaining submodule, and the stored correspondence between the service port information and the service, the correspondence between the unique ue identifier and the service, and the service corresponding to the user equipment.
The first receiving module 410 is further configured to receive the user service port information and the service sent by the operation support system; the user service port information is determined by the operation support system according to an address reported when a user applies for a service;
the device further comprises: the storage module 440 is configured to store a corresponding relationship between the service and the user service port information.
The above-mentioned device still includes:
an allocating module 450, configured to allocate an IP address to the user equipment;
a second sending module 460, configured to send the allocated IP address to the user equipment;
a second receiving module 470, configured to receive a registration request sent by the user equipment with the IP address as a source address, where the registration request is used to request to issue a service.
The apparatus may specifically be an auto configuration server ACS.
In the device provided by the embodiment of the invention, the corresponding relation between the unique identifier of the user equipment and the service is determined according to the unique identifier of the user equipment and the information of the service port of the user equipment carried in the received address acquisition request and the corresponding relation between the stored information of the service port of the user equipment and the service, and then the service corresponding to the user equipment is determined, so that the indirect corresponding relation between the unique identifier of the user equipment and the service is established through the information of the service port of the user equipment, the service does not need to directly establish the relation with the unique identifier of CPE, the process of changing the terminal of an operator is cancelled, the maintenance cost of the operator is reduced, the user intervention is not needed, and the accuracy and the success rate of service distribution are improved.
An embodiment of the present invention further provides an access device, as shown in fig. 5, including:
a receiving module 510, configured to receive an address obtaining request carrying a unique identifier of a user equipment sent by the user equipment;
an adding module 520, connected to the receiving module, for adding the user service port information in the request;
a sending module 530, connected to the adding module, configured to send an address obtaining request carrying the unique identifier of the user equipment and the user service port information to an automatic configuration server, so that the automatic configuration server determines, according to the stored corresponding relationship between the user service port information and a service, a corresponding relationship between the unique identifier of the user equipment and the service corresponding to the user equipment, and sends the service to the user equipment.
The device may specifically be a digital subscriber line access multiplexer DSLAM or a local area network switch.
In the embodiment of the invention, the access equipment adds the user service port information in the received address acquisition request, thereby establishing the corresponding relation between the unique identifier of the user equipment and the user service port information, then sending the request to the automatic configuration server, and the automatic configuration server determines the service corresponding to the user equipment according to the corresponding relation between the unique identifier of the user equipment and the user service port information and the stored corresponding relation between the user service port information and the service. Therefore, the service does not need to directly establish a relationship with the unique identification of the CPE, the process of changing the terminal by an operator is cancelled, and the maintenance cost of the operator is reduced.
An embodiment of the present invention further provides a user equipment, as shown in fig. 6, including:
a sending module 610, configured to send an address obtaining request carrying a unique identifier of a user equipment to an access device, so that the access device sends the address obtaining request to an automatic configuration server after adding user service port information to the address obtaining request, and sends a registration request to the automatic configuration server;
a receiving module 620, configured to receive a service corresponding to the user equipment, sent by the automatic configuration server according to the registration request;
and the service is determined by the automatic configuration server after determining the corresponding relation between the unique user equipment identifier and the service according to the unique user equipment identifier and the user service port information in the address acquisition request and the stored corresponding relation between the user service port information and the service.
The user equipment may specifically be a customer premises equipment CPE.
In the embodiment of the invention, the address acquisition request sent by the user equipment carries the unique identifier of the user equipment, the access equipment adds the user service port information in the address acquisition request and then sends the user service port information to the automatic configuration server, and the automatic configuration server determines the service corresponding to the user equipment according to the corresponding relation between the unique identifier of the user equipment and the user service port information and the corresponding relation between the stored user service port information and the service. Therefore, the service does not need to directly establish a relationship with the unique identification of the CPE, the process of changing the terminal by an operator is cancelled, and the maintenance cost of the operator is reduced.
An embodiment of the present invention further provides a system for issuing a service, as shown in fig. 7, including: the user equipment 710, the access equipment 720 and the automatic configuration server 730 which are connected in sequence; wherein,
the user equipment 710 is configured to send an address acquisition request carrying a unique identifier of the user equipment to an access device 720, so that the access device 720 adds user service port information to the address acquisition request and sends the address acquisition request to an automatic configuration server 730, send a registration request to the automatic configuration server 730, and receive a service corresponding to the user equipment sent by the automatic configuration server 730 according to the registration request;
the service is determined by the automatic configuration server 730 after determining the correspondence between the unique identifier of the user equipment and the service according to the unique identifier of the user equipment and the user service port information in the address acquisition request and the stored correspondence between the user service port information and the service.
According to the method, the device and the system provided by the embodiment of the invention, the unique identifier of the user equipment and the user service port information carried in the IP address request are obtained by the user equipment, the corresponding relation between the unique identifier of the user equipment and the service is established according to the preset corresponding relation between the user service port information and the service, and the corresponding service is issued to the user equipment. Therefore, an indirect corresponding relation can be established between the service and the user equipment through the service port information, the user equipment and the service are unbound, the service is automatically and accurately issued, the user intervention is not needed, and the accuracy and the success rate of the service issuing are improved.
Through the above description of the embodiments, those skilled in the art will clearly understand that the present invention may be implemented by hardware, or by software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present invention can be embodied in the form of a software product, which can be stored in a non-volatile storage medium (which can be a CD-ROM, a usb disk, a removable hard disk, etc.), and includes several instructions for enabling a computer device (which can be a personal computer, a server, or a network device, etc.) to execute the method according to the embodiments of the present invention.
The above disclosure is only for a few specific embodiments of the present invention, but the present invention is not limited thereto, and any variations that can be made by those skilled in the art are intended to fall within the scope of the present invention.
Claims (11)
1. A method for delivering services, comprising:
receiving an address acquisition request from user equipment, wherein the address acquisition request carries a unique user equipment identifier and user service port information;
determining the corresponding relation between the unique user equipment identifier and the service corresponding to the user equipment according to the unique user equipment identifier and the user service port information carried in the address acquisition request and the stored corresponding relation between the user service port information and the service;
and issuing the service corresponding to the user equipment.
2. The method of claim 1, wherein prior to receiving the request to obtain the address from the user device, comprising:
the access equipment receives an address acquisition request sent by user equipment, wherein the address acquisition request carries a unique identifier of the user equipment;
and the access equipment adds the user service port information corresponding to the user equipment in the address acquisition request and sends the address acquisition request added with the user service port information.
3. The method of claim 1, wherein said determining the correspondence of the unique identifier of the user equipment to the service further comprises:
receiving the user service port information and the service sent by the operation support system;
establishing and storing the corresponding relation between the service and the user service port information;
the user service port information is determined by the operation support system according to an address reported when a user applies for a service.
4. The method of claim 1, wherein prior to said issuing the service corresponding to the user device, further comprising:
sending an IP address corresponding to the user equipment;
and receiving a registration request sent by the user equipment by taking the IP address as a source address.
5. An apparatus for distributing services, comprising:
the first receiving module is used for receiving an address acquisition request from user equipment, wherein the address acquisition request carries a unique user equipment identifier and user service port information;
a determining module, configured to determine, according to the unique user equipment identifier and the user service port information carried in the address acquisition request, and a stored correspondence between the user service port information and a service, a correspondence between the unique user equipment identifier and the service, and the service corresponding to the user equipment;
and the first sending module is used for sending the service corresponding to the user equipment.
6. The apparatus of claim 5, wherein the determining module comprises:
the obtaining submodule is used for obtaining the unique identifier of the user equipment and the user service port information carried in the address obtaining request;
and the query submodule is used for querying the corresponding relation between the unique user equipment identifier and the service corresponding to the user equipment according to the unique user equipment identifier and the user service port information acquired by the acquisition submodule and the corresponding relation between the stored user service port information and the service.
7. The apparatus of claim 5,
the first receiving module is further configured to receive the user service port information and the service sent by the operation support system; the user service port information is determined by the operation support system according to an address reported when a user applies for a service;
the device further comprises: and the storage module is used for storing the corresponding relation between the service and the user service port information.
8. The apparatus of claim 5, further comprising:
the allocation module is used for allocating an IP address for the user equipment;
a second sending module, configured to send the allocated IP address to the user equipment;
and the second receiving module is used for receiving a registration request sent by the user equipment by taking the IP address as a source address.
9. An access device, comprising:
the receiving module is used for receiving an address acquisition request which is sent by user equipment and carries a unique identifier of the user equipment;
the adding module is connected with the receiving module and used for adding user service port information in the address acquiring request;
and the sending module is connected with the adding module and used for sending a request carrying the unique user equipment identifier and the user service port information to an automatic configuration server so that the automatic configuration server determines the corresponding relation between the unique user equipment identifier and the service corresponding to the user equipment according to the stored corresponding relation between the user service port information and the service and sends the service to the user equipment.
10. A user device, comprising:
a sending module, configured to send an address acquisition request carrying a unique identifier of a user equipment to an access device, so that the access device sends the address acquisition request to an automatic configuration server after adding user service port information to the address acquisition request, and sends a registration request to the automatic configuration server;
a receiving module, configured to receive a service corresponding to the user equipment, sent by the automatic configuration server according to the registration request;
and the service is determined by the automatic configuration server after determining the corresponding relation between the unique user equipment identifier and the service according to the unique user equipment identifier and the user service port information in the address acquisition request and the stored corresponding relation between the user service port information and the service.
11. A system for delivering services, comprising: the system comprises user equipment, access equipment and an automatic configuration server which are connected in sequence; wherein,
the user equipment is used for sending an address acquisition request carrying a unique identifier of the user equipment to access equipment, so that the access equipment adds user service port information in the address acquisition request and then sends the address acquisition request to an automatic configuration server, and is used for sending a registration request to the automatic configuration server and receiving a service which is sent by the automatic configuration server according to the registration request and corresponds to the user equipment;
and the service is determined by the automatic configuration server after determining the corresponding relation between the unique user equipment identifier and the service according to the unique user equipment identifier and the user service port information in the address acquisition request and the stored corresponding relation between the user service port information and the service.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810180532A CN101771730A (en) | 2008-11-28 | 2008-11-28 | Method, device and system for issuing service |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200810180532A CN101771730A (en) | 2008-11-28 | 2008-11-28 | Method, device and system for issuing service |
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| CN101771730A true CN101771730A (en) | 2010-07-07 |
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| CN200810180532A Pending CN101771730A (en) | 2008-11-28 | 2008-11-28 | Method, device and system for issuing service |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102137292A (en) * | 2011-03-09 | 2011-07-27 | 华为技术有限公司 | Service processing method, system and set top box |
| CN104253702A (en) * | 2013-06-27 | 2014-12-31 | 华为软件技术有限公司 | Terminal management method and system |
| WO2017177551A1 (en) * | 2016-04-13 | 2017-10-19 | 中兴通讯股份有限公司 | Binding method, device and system for customer information and equipment |
| CN115277351A (en) * | 2022-07-27 | 2022-11-01 | 天翼云科技有限公司 | A distributed management system |
| CN117615023A (en) * | 2024-01-24 | 2024-02-27 | 浙江大华技术股份有限公司 | Transmission method crossing network boundary, electronic device and computer readable storage medium |
-
2008
- 2008-11-28 CN CN200810180532A patent/CN101771730A/en active Pending
Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102137292A (en) * | 2011-03-09 | 2011-07-27 | 华为技术有限公司 | Service processing method, system and set top box |
| CN102137292B (en) * | 2011-03-09 | 2013-10-09 | 华为技术有限公司 | Service processing method and system, set-top box |
| CN104253702A (en) * | 2013-06-27 | 2014-12-31 | 华为软件技术有限公司 | Terminal management method and system |
| CN104253702B (en) * | 2013-06-27 | 2018-03-09 | 华为软件技术有限公司 | A kind of terminal management method and system |
| WO2017177551A1 (en) * | 2016-04-13 | 2017-10-19 | 中兴通讯股份有限公司 | Binding method, device and system for customer information and equipment |
| CN115277351A (en) * | 2022-07-27 | 2022-11-01 | 天翼云科技有限公司 | A distributed management system |
| CN117615023A (en) * | 2024-01-24 | 2024-02-27 | 浙江大华技术股份有限公司 | Transmission method crossing network boundary, electronic device and computer readable storage medium |
| CN117615023B (en) * | 2024-01-24 | 2024-04-12 | 浙江大华技术股份有限公司 | Transmission method crossing network boundary, electronic device and computer readable storage medium |
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Application publication date: 20100707 |