CN102075987B - Method, system and network management monitoring server for obtaining abnormal information of message link - Google Patents

Abstract

The invention discloses a method for acquiring short message link abnormal information. Add in advance the first user terminal device controller connected to the network management monitoring server and the first user terminal device connected to the first user terminal device controller, and regularly send the first user terminal device to the first user through an external short message gateway, short message server and base station The terminal equipment sends a test short message; judge whether to receive the test short message feedback information within the preset time, if not received, send the first warning message to the first user terminal equipment through the first user terminal equipment controller , carrying the identifier of the external second user terminal device. The invention also discloses a system for transmitting short message link abnormal information and a network management monitoring server. By applying the present invention, the abnormal information of the short message link can be obtained in time, the smoothness of the short message link can be ensured to improve the maintenance efficiency of the communication network, and the loss of the alarm information of each system of the support network can be avoided when the short message link fails.

Description

Method, system and network management monitoring server for obtaining short message link abnormality information

technical field

The invention relates to network management monitoring technology, in particular to a method, system and network management monitoring server for acquiring short message link abnormal information.

Background technique

In the communication network, the network management monitoring server mainly monitors the stability and continuity of the network side equipment, for example, for the business operation support system (BOSS, Business & OperationSupport System), customer service system, economic sub-system and business support network operation For the mobile business support system of BOMC (Business Operation Management Center), the main function of the network management monitoring server is to monitor the stability and continuity of the business applications of the BOSS system, the customer service system, the sub-system, and the basic platform. Once an abnormality or failure is found, the relevant maintenance personnel and the person in charge will be notified to handle the failure. The method of notification can be that the relevant maintenance personnel monitor the network management monitoring server in real time on site, and perform related processing after detecting relevant abnormal or fault information popped up on the display screen of the network management monitoring server, but this method requires dedicated maintenance personnel to continuously Take turns on duty to observe relevant abnormal or fault information, but in practical applications, the probability of abnormal or faults in the communication network is generally small, resulting in a waste of human resources. Therefore, in the prior art, due to the advantages of universality, ease of use, and timeliness of short messages, a notification method usually adopted by the network management monitoring server is to notify relevant maintenance personnel and persons in charge of fault handling by triggering short message alarms .

FIG. 1 is a schematic structural diagram of a system in which an existing network management monitoring server sends an alarm message to notify relevant maintenance personnel. Referring to Fig. 1, this system comprises: network management monitoring server, Internet short message gateway (ISMG, Internet Short Message Gateway, short message gateway for short), short message server (SMS, Short Messaging Service), base station and user terminal equipment, wherein,

The network management monitoring server, after detecting the abnormality or failure of the communication network, encapsulates the abnormality or failure information into an alarm message through the CMPP (China Mobile Peer to Peer) 2.0 protocol, carries the identification of the target user terminal equipment, and sends it to the SMS gateway ;

In practical applications, the abnormal or fault information can also be encapsulated into an alarm SMS through other protocols, and then sent to the SMS gateway. The network management monitoring server pre-stores the contact information of the relevant maintenance personnel and the person in charge, for example, a mobile phone number (identification of the target user terminal equipment).

The SMS gateway is an intermediary entity between the network management monitoring server and the SMS server, which receives the alarm SMS sent by the network management monitoring server and submits it to the SMS server;

In practical application, the short message gateway receives the alarm short message sent by the network management monitoring server, and sends it to the short message server according to the short message point-to-point (SMPP, ShortMessage Peer to Peer) protocol according to the number segment corresponding to the target user terminal equipment identification carried.

The short message server receives the alarm short message sent by the short message gateway, and sends it to the corresponding base station according to the number segment corresponding to the target user terminal equipment identification;

In practical applications, the SMS server sends information to the base station through the NO.7 signaling network.

The base station receives the alarm message sent by the message server and sends it to the user terminal equipment;

In practical applications, the base station sends alarm messages through the mobile communication wireless network (NO.7 signaling network), for example, through the Global System for Mobile Communication (GSM, Global System for Mobile Communication) wireless network, the General Packet Radio Service (GPRS, General Packet Radio Service) Wireless network or Code-Division Multiple Access (CDMA, Code-Division Multiple Access) wireless network, etc. to send alarm messages.

The user terminal equipment receives the alarm message and obtains the abnormal or fault information.

After the relevant maintenance personnel and persons in charge obtain the abnormal or fault information, they can deal with the abnormal or fault in time to ensure the normal operation of the communication network.

It can be seen from the above that the existing method of triggering SMS alarms through the network management monitoring server to notify relevant maintenance personnel and persons in charge of fault handling can reduce human resources, and when the communication network is abnormal or faulty, the relevant maintenance personnel can be notified by SMS. Personnel and persons in charge can resolve faults, effectively reducing communication network failure time and business interruption time, and improving users' good use perception. But at the same time, the network management monitoring server sends the alarm message to the user terminal equipment, which needs to go through the SMS link cascaded between the SMS gateway, the SMS server, the base station and the user terminal equipment. , the alarm message cannot be sent to the relevant maintenance personnel in time, therefore, it is particularly important to ensure the smoothness of the message link; moreover, after the network management monitoring server sends the alarm message, it does not know whether the user terminal equipment can receive the alarm message, If the SMS link is abnormal, it will delay the relevant maintenance personnel to solve the fault and affect the normal operation of the communication network.

In order to overcome the problem that the relevant maintenance personnel cannot receive the alarm message caused by the failure of the current cascaded message link, a method for ensuring the smoothness of the message link is proposed at present, specifically: the network management monitors the server regularly (for example, every 30 minutes) Send a test message to the user terminal equipment of the relevant maintenance personnel, and send a warning message when the communication network is abnormal, and the relevant maintenance personnel will manually check whether their user terminal equipment has received the test message within the preset period of time , if the test message can be received regularly, it indicates that the link of the message is normal, so the alarm message can also be received in time, so as to maintain the communication network; if the test message is not received regularly, it indicates that the link of the message is abnormal or malfunctioned The personnel rushed to the scene to check whether the network management monitoring server had alarm information, and checked and repaired the SMS link between the network management monitoring server and the relevant maintenance personnel.

But the above-mentioned method that the network management monitoring server regularly sends test messages and the relevant maintenance personnel periodically detects whether to receive the test message is to ensure the smoothness of the SMS link. The manual method regularly checks whether the test message is received to determine the link status of the message, and the abnormal information of the link of the message cannot be obtained in time, and the efficiency of determining the link abnormality of the message is low; further, if the link of the message fails, and an alarm is sent at this time SMS, due to human negligence, the relevant maintenance personnel did not check whether they received the test SMS within a regular period, which will lead to failures in the communication network that cannot be dealt with in a timely manner, affect the business of users, and may cause huge economic losses to users and network operators; and, Regularly send test messages to determine the status of the SMS link. If the regular time interval is short, it will cause a waste of network resources and affect the normal life of relevant maintenance personnel; , which in turn will cause a lot of alarm information to be lost during the regular period, so that relevant maintenance personnel cannot deal with failures of the communication network in time, and the maintenance efficiency of the communication network is low.

Contents of the invention

In view of this, the main purpose of the present invention is to propose a method for obtaining short message link abnormal information, which can obtain short message link abnormal information in time, ensure the smoothness of short message links and improve the maintenance efficiency of communication networks.

Another object of the present invention is to propose a system for obtaining abnormal information of short message links, which can obtain abnormal information of short message links in time and ensure smoothness of short message links so as to improve the maintenance efficiency of the communication network.

Another object of the present invention is to provide a network management monitoring server, which can obtain abnormal information of short message links in time, and ensure the smoothness of short message links to improve the maintenance efficiency of the communication network.

In order to achieve the above object, the present invention provides a method for obtaining short message link abnormal information, the method comprising:

Regularly send a test message to the first user terminal device through the external message gateway, message server and base station;

Judging whether the test short message feedback information is received within the preset time, if not received, the first user terminal equipment controller sends the first alarm message that the short message link is abnormal to the first user terminal equipment, carrying the external The first user terminal device sends the received first warning message to the second user terminal device through the GSM wireless network, and the second user terminal device obtains the first warning message.

The sending of the test message to the first user terminal equipment regularly through the external message gateway, message server and base station includes:

The network management monitoring server regularly sends a test message to the first user terminal device through an external message gateway, a message server and a base station;

The first user terminal equipment receives the test short message, generates a test short message trigger information, and sends it to the first user terminal equipment controller;

The first user terminal equipment controller receives the test short message trigger information, invokes the AT command for obtaining the test short message, and sends it to the first user terminal equipment;

The first user terminal equipment returns test message feedback information to the first user terminal equipment controller according to the received AT command for obtaining a test message;

The first user terminal device controller sends test short message feedback information to the network management monitoring server.

Before the step of sending the first warning message to the first user terminal equipment through the first user terminal equipment controller, it further includes:

The network management monitoring server sends the first alarm message to the first user terminal device controller, carrying the second user terminal device identifier of the relevant external maintenance personnel;

After the second user terminal device obtains the first warning message, it further includes:

The second user terminal device performs short message link maintenance according to the acquired short message link abnormality information.

A system for acquiring short message link abnormal information, the system comprising: a network management monitoring server, a first user terminal device, and a first user terminal device controller, wherein,

The network management monitoring server regularly sends a test message to the first user terminal equipment through an external message gateway, a message server and a base station; The user terminal equipment controller sends the first alarm message that the short message link is abnormal, carrying the external second user terminal equipment identification;

The first user terminal equipment controller receives the test short message trigger information, obtains the test short message feedback information from the first user terminal equipment, and receives the first alarm message, and sends it to the first user terminal equipment ; Receive the test short message feedback information and send it to the network management monitoring server;

The first user terminal equipment, after receiving the test short message, generates the test short message trigger information and sends it to the first user terminal equipment controller; according to the received first alarm message carried the The second user terminal device identifies, and sends the first warning message to the second user terminal device.

The first user terminal equipment is further used to record the calling number, content, time and storage space information of the test short message, and carry it in the test short message trigger information, receive the AT command to delete the test short message, and delete the stored test SMS;

The first user terminal device controller is further configured to call the AT command for deleting the test short message according to the received storage space information, and send it to the first user terminal device.

The network management monitoring server is further used to detect whether the communication network is abnormal,

If the communication network is abnormal and the test short message feedback information is not received within the preset time, the communication network abnormality information is packaged as a second alarm message, carrying the second user terminal device identification, and the first user The terminal device controller and the first user terminal device send to the second user terminal device.

The first user terminal device controller is a personal computer or a personal digital assistant.

The first user terminal equipment includes a first short message modem, and the first warning message is a short message link abnormality warning message.

The first user terminal device further includes an interactive voice response server, and the first alarm message is a short message link abnormal alarm message and an automatic alarm voice, and the automatic alarm voice is sent to the second user terminal through the interactive voice response server equipment.

The first user terminal equipment further includes a second short message modem, and if the network management monitoring server does not receive any test short message feedback information within the preset time, the first user terminal equipment controller will report to the The first SMS modem or the second SMS modem sends the first alarm message that the SMS link is abnormal, and carries the identifier of the second user terminal equipment of the maintenance personnel.

A network management monitoring server, the network management monitoring server includes: a test message unit, a test message feedback information receiving unit, a first alarm message unit, a test message user terminal equipment identification storage unit and a first alarm message user terminal equipment identification storage unit, wherein ,

The test short message unit is used to send a test short message to the test short message user terminal equipment regularly by an external short message gateway, a short message server and a base station according to the test short message user terminal equipment identification stored in the test short message user terminal equipment identification storage unit;

The test short message feedback information receiving unit is used for not receiving the test short message feedback information within the preset time, triggering the first warning message unit to generate the first warning message;

The first warning message unit is configured to generate the first warning message according to the trigger information of the test short message feedback information receiving unit, and carry the first warning message stored in the first warning message user terminal equipment identification storage unit The user terminal device identifier is sent to the external first user terminal device controller.

The test message user terminal device identifier includes a first user terminal device identifier and a second user terminal device identifier.

The user terminal device identifier of the first warning message includes a second user terminal device identifier.

Further comprising: a short message link state storage unit,

The short message link state storage unit is used for when the test short message feedback information receiving unit does not receive the test short message feedback information in the preset time, the short message link state flag is set as abnormal; when the test short message When the short message feedback information receiving unit receives the test short message feedback information within the preset time, it sets the short message link status flag as normal.

It further includes: a communication network anomaly detection unit, a communication network anomaly processing unit, a second alarm message unit and a second alarm message unit, wherein,

The communication network anomaly detection unit, when detecting an anomaly in the communication network, sends the anomaly information to the communication network anomaly processing unit;

The communication network abnormality processing unit is used to receive the abnormal information, according to the short message link status sign stored in the short message link status storage unit, if the short message link status sign is normal, the abnormal information is sent To the second alarm short message unit, carrying the notification that reads the short message user terminal equipment identification from the test short message user terminal equipment identification storage unit; if the short message link status sign is abnormal, the abnormal information is sent to the The second warning message unit, carrying a notification of reading the first warning message user terminal equipment identifier from the first warning message user terminal equipment identifier storage unit;

The second alarm short message unit, according to the short message user terminal equipment identification read from the test short message user terminal equipment identification storage unit, the abnormal short message received is packaged as the second alarm information, through the external short message gateway, short message The server and the base station send the short message to the user terminal equipment;

The second alarm message unit encapsulates the received abnormal short message into a second alarm message according to the user terminal equipment identifier of the first alarm message read from the user terminal equipment identifier storage unit of the first alarm message, and sends it to A first user terminal device controller.

It can be seen from the above-mentioned technical scheme that a method, system and network management monitoring server for obtaining short message link abnormal information provided by the present invention, the network management monitoring server regularly sends test data to the first user terminal equipment through the external short message gateway, short message server and base station. Short message; if do not receive the test short message feedback information within the preset time, send the first alarm message that the short message link is abnormal to the first user terminal equipment controller, and carry the second user terminal equipment identification of the maintenance personnel; the first The user terminal device controller receives the test short message trigger information, calls the AT command for obtaining the test short message, and receives the first warning message, calls the AT command for sending the first warning message, and sends it to the first user terminal equipment; receives the test short message feedback information, Sent to the network management monitoring server; the first user terminal equipment, after receiving the test note, generates the test note trigger information, sends to the first user terminal device controller, and sends to the first user terminal according to the AT command received to obtain the test note The device controller returns test short message feedback information; sends it to the second user terminal device according to the received AT command for sending the first warning message and the second user terminal device identifier carried in the first warning message. Automatic periodic detection of whether the SMS link is unobstructed is realized. If there is a problem in a certain link in the SMS link, the network management monitoring server can find out in time and change the alarm mode (automatic voice alarm), and/or switch the alarm message The transmission channel notifies the relevant maintenance personnel to obtain the abnormal information of the SMS link in time and handle it, which ensures the smoothness of the SMS link to improve the maintenance efficiency of the communication network, improves the timeliness of discovering the failure of the SMS link, and ensures the alarm of the system The transmission channel is not interrupted, which improves the efficiency and quality of SMS link detection, and avoids losing the alarm information of each system of the supporting network when the SMS link fails.

Description of drawings

FIG. 1 is a schematic structural diagram of a system in which an existing network management monitoring server sends an alarm message to notify relevant maintenance personnel.

FIG. 2 is a schematic structural diagram of a system for obtaining short message link abnormality information according to an embodiment of the present invention.

FIG. 3 is a schematic structural diagram of a network management monitoring server according to an embodiment of the present invention.

Fig. 4 is a schematic flowchart of a method for acquiring short message link abnormality information according to an embodiment of the present invention.

FIG. 5 is a schematic flow chart of a method for acquiring short message link abnormality information according to an embodiment of the present invention.

Detailed ways

In order to make the purpose, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

By analyzing the aforementioned system in which the network management monitoring server sends alarm messages to inform relevant maintenance personnel, it can be seen that the timeliness of the alarm messages sent by the network management monitoring server and the stability of the SMS link are very important for the relevant maintenance personnel of the business support system. The abnormal information of the SMS link can be obtained in time (that is, the abnormal information of the SMS link can be transmitted to the relevant maintenance personnel in time), and the failure of the SMS link can be found and repaired in time, so as to ensure the timely arrival of the alarm SMS sent by the network management monitoring server Relevant maintenance personnel, so that relevant maintenance personnel can repair the failure of the communication network in time, and avoid the consequences caused by the network failure.

The existing network management monitoring SMS link (i.e. the above-mentioned SMS link) is a cascade link formed from the network management monitoring server to the user terminal equipment of the relevant maintenance personnel, including network management monitoring server -> SMS gateway -> SMS server -> SMS server -> The link between the base station -> the user terminal equipment. The network management monitoring server acts as the initiator of the alarm message, and the user terminal device acts as the receiver of the alarm message. To the alarm text message, thereby delaying maintenance. Thereby, in the present invention, change the cascading short message link (open-loop short message link) that the user terminal equipment of network management monitoring server forms to relevant maintenance personnel, make it form closed-loop short message link, form new transmission short message link abnormal information Methods. In this way, after the network management monitoring server sends the test message, it receives the test message feedback information through the closed-loop message link, and can automatically and real-time detect the smoothness of the entire message link. Other ways (for example, voice alarm mode) notify relevant maintenance personnel to avoid loss of alarm information caused by short message link failure.

In the prior art, GSM MODEM is an industrial modem that supports GSM standard wireless network communication, and can be connected to the operator by inserting the SIM (Subscriber Identity Module) card of the mobile communication operator. A wireless communication network (for example, a GSM wireless network) is used for GSM wireless network calls, sending and receiving short messages, and data transmission. In practical applications, the user can connect the SMS modem to the computer through the serial port. When the SMS modem is powered on, its built-in software starts to work, and the user operates the SMS modem for wireless communication by calling the AT (Attention) command. Therefore, in the embodiment of the present invention, SMS Modem is preferably used to form a closed-loop SMS link.

FIG. 2 is a schematic structural diagram of a system for obtaining short message link abnormality information according to an embodiment of the present invention. Referring to FIG. 2, the system includes: a network management monitoring server, a first user terminal device, and a first user terminal device controller, wherein,

The network management monitoring server regularly sends a test message to the first user terminal equipment through the external message gateway, message server and base station; if the test message feedback information is not received within the preset time, it is determined that the link of the message is abnormal or faulty, and the The controller of the first user terminal equipment sends the first alarm message that the SMS link is abnormal, carrying the external second user terminal equipment identification;

In this embodiment, the network management monitoring server encapsulates the test message with the CMPP2.0 protocol; encapsulates the first alarm message with the SMPP protocol, and the first alarm message can be an abnormal alarm message of the SMS link, and/or an automatic alarm voice.

The preset time can be determined according to actual needs.

The first user terminal device controller receives the test message trigger information, obtains the test message feedback information from the first user terminal device, and receives the first alarm message, and sends it to the first user terminal device; receives the test message feedback information, and sends it to the network management monitoring server;

In this embodiment, the controller of the first user terminal device may be a personal computer, a personal digital assistant, or other controllers with AT commands. Preferably, through serial port programming, communicate with the first user terminal equipment through the serial port, call the short message control command in the AT command set to send and receive short messages and control the first user terminal equipment to delete short messages. The short message control command in the AT command set is the prior art, and will not be repeated here.

If the first user terminal device controller does not receive the test short message feedback information, no processing is performed.

The AT command (for example, AT+CMGR command) sent by the first user terminal device controller to obtain the test message is used to obtain information such as the calling number of the test message, the content of the test message, and the time of the test message.

The first user terminal equipment, after receiving the test short message, generates the test short message trigger information and sends it to the first user terminal equipment controller; according to the second user terminal equipment identification carried by the first warning message received, the first warning message is sent sent to the second user terminal device.

In this embodiment, after the first user terminal equipment receives the test message, it records information such as the calling number, content, time and storage space of the test message, and then generates the test message trigger information, which is sent to the first user terminal device controller, If no test message is received, it will not be processed. After receiving the AT command, return to the first user terminal equipment controller the test short message feedback information that includes information such as calling number, content and time, like this, the network management monitoring server can determine according to the information carried in the test short message feedback information that returns The health status of the short message link (for example, the smaller the time difference between the test short message receiving time and the sending time, it indicates that the short message link is healthier).

In practical application, the controller of the first user terminal device can also call the AT command to delete the test message according to the storage space information of the first user terminal device, so as to delete the stored message when the storage space of the first user terminal device is insufficient.

In this embodiment, the network management monitoring server, the first user terminal device controller, and the first user terminal device may be connected to each other through a serial port; they may also be connected to each other through other methods such as USB.

Preferably, if the first warning message is an abnormal warning message of a short message link, then the first user terminal equipment is a SMS modem, which can directly send a short message to the second user terminal equipment through a GSM wireless network; if the first warning message is an automatic Alarm voice, then the first user terminal equipment is an interactive voice response server (IVR, Interactive Voice Response), which directly sends automatic alarm voice to the second user terminal equipment through the GSM wireless network or the like.

In this embodiment, considering that the SMS modem or the SIM card may also fail, it is also possible to set two SMS modems as the main and standby equipment, and configure the SIM cards respectively, or configure two SIM cards in the same SMS modem, and write The program inputs AT commands to control the SMS modem to send and receive text messages. In this way, the network management monitoring server can simultaneously send a test message to the corresponding mobile phone number identifiers of the two SIM cards. As long as any test message feedback information is received within the preset time, it shows that the link status of the message is normal; Send a test message to the mobile phone number identifier corresponding to a SIM card, and send a test message to the mobile phone number identifier corresponding to another SIM card when no test message feedback information is received within the preset time. The specific sending process is as described above, and will not be repeated here.

In practical applications, in the system shown in Figure 2, if the network management monitoring server determines that the SMS link is normal and detects an abnormality or fault in the communication network, then the abnormality or fault information is encapsulated into the second alarm information, carrying the first and second alarm information. Two user terminal equipment identifiers are sent to the first and second user terminal equipment respectively through the external SMS gateway, SMS server and base station, so that, through the feedback of the first user terminal equipment, the sending status of the second alarm information can be known, if If the second alarm short message feedback information is not received within the predetermined time, the following processing method is adopted to notify the relevant maintenance personnel of the second alarm information in time.

If the network management monitoring server determines that the short message link is abnormal and detects that the communication network is abnormal or faulty, the abnormal or faulty information is packaged into a second alarm message, carrying the second user terminal device identifier, and sent to the first user terminal device controller.

The network management monitoring server pre-stores the contact information (identification of the second user terminal equipment) and the identification of the first user terminal equipment, such as a mobile phone number, of the relevant maintenance personnel and the person in charge. The second warning message may be a communication network abnormality warning text message, and/or an automatic warning voice.

The short message gateway receives the second alarm short message sent by the network management monitoring server and submits it to the short message server;

In practical application, the short message gateway receives the second alarm short message sent by the network management monitoring server, and sends it to the short message server through the SMPP protocol according to the number segment corresponding to the carried destination user terminal device identification.

The short message server receives the second warning short message sent by the short message gateway, and sends it to the corresponding base station according to the number segments corresponding to the carried first and second user terminal equipment identifiers;

In this embodiment, if the first user terminal equipment and the second user terminal equipment belong to the same base station, they will be sent to the base station; if the first user terminal equipment and the second user terminal equipment belong to different base stations, they will be sent to different base stations respectively. base station.

The base station receives the second alarm message sent by the message server and sends it to the first user terminal device and the second user terminal device respectively;

The first user terminal equipment controller receives the second alarm message and sends it to the first user terminal equipment;

The first user terminal device receives the second alarm message and sends it to the second user terminal device;

In practical applications, after sending the second alarm message, the first user terminal device may also send feedback information to the network management monitoring server.

The second user terminal device receives the second alarm message, and acquires abnormal or fault information of the communication network.

After the relevant maintenance personnel and persons in charge obtain the abnormal or fault information, they can deal with the abnormal or fault in time to ensure the normal operation of the communication network.

Of course, in practical applications, after adding the first user terminal equipment and the first user terminal equipment controller, the network management monitoring server may not perform the process of periodically sending test information. The gateway, the short message server and the base station send the second warning short message to the first user terminal equipment and the second user terminal equipment; if the second warning short message feedback information is not received within the preset time, it is determined that the short message link is abnormal or faulty, The second alarm message is sent to the first user terminal device controller, carrying the external second user terminal device identifier, and the second alarm message is sent to the second user terminal device through the first user terminal device.

FIG. 3 is a schematic structural diagram of a network management monitoring server according to an embodiment of the present invention. Referring to Fig. 3, this network management monitoring server comprises: test short message unit, test short message feedback information receiving unit, the first warning message unit, test short message user terminal equipment identification storage unit and the first warning message user terminal equipment identification storage unit, wherein,

The test short message unit is used for sending the test short message to the test short message user terminal equipment regularly by the external short message gateway, short message server and base station according to the test short message user terminal equipment identification stored in the test short message user terminal equipment identification storage unit;

The test short message feedback information receiving unit is used for not receiving the test short message feedback information within the preset time, triggering the first warning message unit to generate the first warning message;

The first alarm message unit is used to generate the first alarm message according to the trigger information of the test short message feedback information receiving unit, carry the first alarm message user terminal equipment identification stored in the first alarm message user terminal equipment identification storage unit, and send it to the outside The first user terminal device controller.

The test message user terminal device identifier includes a first user terminal device identifier and a second user terminal device identifier.

The user terminal device identifier of the first warning message includes the second user terminal device identifier.

Further, the network management monitoring server may also include: a communication network anomaly detection unit, a communication network anomaly processing unit, a short message link state storage unit, a second warning short message unit, and a second warning message unit, wherein,

The short message link state storage unit is used for when the test short message feedback information receiving unit does not receive the test short message feedback information in the preset time, the short message link state identification is set as abnormal; when the test short message feedback information receiving unit is in When the test SMS feedback information is received within the preset time, the SMS link status indicator is set to normal;

In practical application, the short message link state stored in the short message link state storage unit can be set to 1 to indicate that the short message link state is abnormal, and set to 0 to indicate that the short message link state is normal. Of course, other representation methods can also be used.

The communication network anomaly detection unit, when detecting the communication network anomaly, sends the anomaly information to the communication network anomaly processing unit;

The communication network abnormality processing unit is used to receive abnormal information, according to the short message link status sign stored in the short message link status storage unit, if the short message link status sign is normal, the abnormal information is sent to the second alarm short message unit, carrying the The short message user terminal equipment identification storage unit reads the notification of the short message user terminal equipment identification; if the short message link state sign is abnormal, the abnormal information is sent to the second alarm message unit, carrying the information read from the first alarm message user terminal equipment identification storage unit. Get the notification of the user terminal equipment identification of the first warning message;

The second alarm short message unit, according to the short message user terminal equipment identification that reads from the test short message user terminal equipment identification storage unit, the abnormal short note received is encapsulated as the second alarm information, sends short message user by external short message gateway, short message server and base station Terminal equipment sends;

The second alarm message unit, according to the first alarm message user terminal equipment identification read from the first alarm message user terminal equipment identification storage unit, encapsulates the received abnormal short message into a second alarm message, and sends it to the first user terminal equipment control device.

As can be seen from the foregoing embodiments, the system for transmitting short message link abnormal information proposed by the present invention, by increasing the first user terminal equipment and the first user terminal equipment controller forming a closed-loop short message link at the network management monitoring server side, the first user terminal The device controller, after receiving the trigger information sent by the first user terminal device according to the received test message, invokes the AT command to obtain the test message and receives the first alarm message, and sends it to the first user terminal device; receiving the first user terminal The device sends the test SMS feedback information returned by the AT command to the network management monitoring server, so that the network management monitoring server can obtain the status of the SMS link in time, and when the SMS link is abnormal or faulty, the first user terminal device controller and the first user The terminal device sends the first warning message to the relevant maintenance personnel, so that the relevant maintenance personnel can maintain the abnormal short message link in time, and the efficiency and quality of short message link detection are improved.

In this embodiment, the first user terminal device is used to simulate the second user terminal device of the relevant maintenance personnel, and the first user terminal device is connected to the network management monitoring server through the first user terminal device controller, so that the existing one-way The SMS link is changed into a closed-loop SMS link; further, the network management monitoring server regularly (periodically) sends a test message and compares the sending time with the receiving time, and quantifies the health status of the SMS link in real time by receiving time delay, and The abnormality of the SMS link can be quickly found, and the relevant maintenance personnel can be notified in time by the alarm; moreover, the multiple guarantee mechanism of the SMS link is set. The SMS modem of the road can send alarm messages, or change the alarm mode and convert the alarm messages into automatic voice alarms, so as to avoid the loss of important alarm information and the failure to reach relevant maintenance personnel in time due to abnormal message links.

The flow of the method for transmitting short message link abnormality information according to the embodiment of the present invention will be described below.

Fig. 4 is a schematic flowchart of a method for acquiring short message link abnormality information according to an embodiment of the present invention. Referring to Fig. 4, the first user terminal device controller connected to the network management monitoring server and the first user terminal device connected to the first user terminal device controller are added in advance,

The process includes:

Step 401, periodically sending a test message to the first user terminal device through an external message gateway, a message server and a base station;

Step 402, judging whether the test SMS feedback information is received within the preset time, if not received, determine that the SMS link is abnormal or faulty, and send the first alarm to the first user terminal equipment through the first user terminal equipment controller The message carries an external second user terminal device identifier, and the first user terminal device sends the received first warning message to the second user terminal device through the GSM wireless network, and the second user terminal device obtains the first warning message.

FIG. 5 is a schematic flow chart of a method for acquiring short message link abnormality information according to an embodiment of the present invention. Referring to Fig. 5, the first user terminal device controller connected to the network management monitoring server and the first user terminal device connected to the first user terminal device controller are added in advance,

The process includes:

Step 501, the network management monitoring server regularly sends a test message to the first user terminal device through the external message gateway, message server and base station;

Step 502, the first user terminal device receives the test message, generates the test message trigger information, and sends it to the first user terminal device controller;

In this step, if the first user terminal device does not receive the test short message, no processing is performed.

Step 503, the first user terminal device controller receives the test message trigger information, calls the AT command for obtaining the test message, and sends it to the first user terminal device;

Step 504, the first user terminal device returns the test message feedback information to the first user terminal device controller according to the received AT command for obtaining the test message;

In this step, the test short message feedback information includes information such as the calling number of the test short message, the content of the test short message, and the time of the test short message.

Step 505, the first user terminal device controller sends the test short message feedback information to the network management monitoring server;

Step 506, the network management monitoring server judges whether to receive the test short message feedback information within the preset time, if not received, determine that the short message link is abnormal or faulty, and perform step 507; if received, determine that the short message link is normal, end the process;

In this step, after the network management monitoring server receives the feedback information of the test message, it can store and record the sending time and receiving time of the test message, so as to calculate the time delay of sending and receiving the test message, and compare the situation of the short message link at the same time .

Step 507, sending a first alarm message to the first user terminal device controller, carrying the second user terminal device identifier of the relevant external maintenance personnel;

Step 508, the controller of the first user terminal device receives the first warning message, invokes an AT command for sending the first warning message, and sends it to the first user terminal device;

In this step, if the first user terminal equipment is a SMS modem, then the first warning message is the first warning message, and the first user terminal device controller invokes the AT command for sending text messages, and the first warning message is sent to the SMS modem; if The first user terminal device is an IVR, and the first alarm message is an automatic alarm voice, and the controller of the first user terminal device invokes an AT command for sending voice, and sends the automatic alarm voice to the IVR.

In practical applications, the network management monitoring server can also send the first warning message first, and if it does not receive the feedback information of the first warning message within the predetermined time, it will send an automatic alarm voice; it can also send the first warning message to the SMS modem, Or, send an automatic warning voice to the IVR; it is also possible to send the first warning text message to the SMS modem, and send an automatic warning voice to the IVR at the same time.

Step 509, the first user terminal device receives the first warning message, and sends it to the second user terminal device through the GSM wireless network;

In this step, after sending the first alarm message, the first user terminal device returns feedback information to the network management monitoring server through the controller of the first user terminal device.

Step 510, the second user terminal device receives the first alarm message, and performs short message link maintenance according to the acquired short message link abnormality information.

So far, the process ends.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the protection scope of the present invention. Any modifications, equivalent replacements and improvements made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (15)

1. a method of obtaining the note link exception information, is characterized in that, the method comprises:

Regularly send test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;

Judge whether to receive the test short message feedback information within the predefined time, if do not receive, send the first abnormal alarm information of note link by first user terminal equipment controller to described first user terminal equipment, carry the second outside subscriber terminal equipment sign, the first alarm information that described first user terminal equipment will receive is sent to the second subscriber terminal equipment by the gsm wireless network, and the second subscriber terminal equipment obtains the first alarm information.

2. the method for claim 1, is characterized in that, described regular Short Message Service Gateway, short message server and base station by the outside sends test short message to the first user terminal equipment and comprise:

The network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to the first user terminal equipment;

Described first user terminal equipment receives test short message, generates the test short message trigger message, is sent to first user terminal equipment controller;

Described first user terminal equipment controller receives the test short message trigger message, calls the AT order of obtaining test short message, is sent to described first user terminal equipment;

Described first user terminal equipment returns to the test short message feedback information according to the AT order of obtaining test short message that receives to described first user terminal equipment controller;

Described first user terminal equipment controller is sent to described network management monitoring server with the test short message feedback information.

3. method as claimed in claim 1 or 2, is characterized in that,, further comprises before the step of described first user terminal equipment transmission the first alarm information at the described first user terminal equipment controller that passes through:

The network management monitoring server sends the first alarm information to first user terminal equipment controller, carries the second subscriber terminal equipment sign of outside related maintenance personnel;

After described the second subscriber terminal equipment obtains the first alarm information, further comprise:

The second subscriber terminal equipment carries out the note link maintenance according to the note link exception information that obtains.

4. a system that obtains the note link exception information, is characterized in that, this system comprises: network management monitoring server, first user terminal equipment and first user terminal equipment controller, wherein,

Described network management monitoring server regularly sends test short message by outside Short Message Service Gateway, short message server and base station to described first user terminal equipment; If do not receive the test short message feedback information within the predefined time, send the first abnormal alarm information of note link to described first user terminal equipment controller, carry the second outside subscriber terminal equipment sign;

Described first user terminal equipment controller receives the test short message trigger message, obtains described test short message feedback information and receives described the first alarm information from described first user terminal equipment, is sent to described first user terminal equipment; Receive described test short message feedback information, be sent to described network management monitoring server;

Described first user terminal equipment after receiving described test short message, generates described test short message trigger message, is sent to described first user terminal equipment controller; Described the second subscriber terminal equipment sign according to described the first alarm information that receives carries is sent to described the second subscriber terminal equipment with described the first alarm information.

5. system as claimed in claim 4, it is characterized in that, described first user terminal equipment is further used for recording calling number, content, time and the storage space information of described test short message, and be carried in described test short message trigger message, receive the AT order of deletion test short message, the test short message of deletion storage;

Described first user terminal equipment controller is further used for according to the storage space information that receives, and the AT order of calling described deletion test short message is sent to described first user terminal equipment.

6. system as claimed in claim 4, is characterized in that, whether described network management monitoring server is further used for detecting communication network abnormal,

If communication network is abnormal and do not receive described test short message feedback information within the predefined time, the communication network abnormal information is encapsulated as the second alarm information, carry the second subscriber terminal equipment sign, send to described the second subscriber terminal equipment by described first user terminal equipment controller and described first user terminal equipment.

7. system as claimed in claim 4, is characterized in that, described first user terminal equipment controller is personal computer or personal digital assistant.

8. system as described in claim 4 to 7 any one, is characterized in that, described first user terminal equipment comprises the first note cat, and described the first alarm information is note link abnormality alarming note.

9. system as claimed in claim 8, it is characterized in that, described first user terminal equipment further comprises the Interaction Voice Response server, described the first alarm information is note link abnormality alarming note and auto-alarming voice, and described auto-alarming voice are sent to described the second subscriber terminal equipment by the Interaction Voice Response server.

10. system as claimed in claim 8, it is characterized in that, described first user terminal equipment further comprises the second note cat, if described network management monitoring server does not receive arbitrary test short message feedback information within the predefined time, send abnormal described the first alarm information of note link by described first user terminal equipment controller to described the first note cat or described the second note cat, carry the second subscriber terminal equipment sign of attendant.

11. network management monitoring server, it is characterized in that, this network management monitoring server comprises: test short message unit, test short message feedback information receiving element, the first alarm information unit, test short message subscriber terminal equipment sign memory cell and the first alarm information subscriber terminal equipment sign memory cell, wherein

Described test short message unit, be used for the test short message subscriber terminal equipment sign according to described test short message subscriber terminal equipment sign cell stores, regularly send test short message by outside Short Message Service Gateway, short message server and base station to the test short message subscriber terminal equipment;

Described test short message feedback information receiving element was used for not receiving the test short message feedback information within the predefined time, triggered described first alarm information unit generation the first alarm information;

Described the first alarm information unit, be used for the trigger message according to described test short message feedback information receiving element, generate described the first alarm information, carry the first alarm information subscriber terminal equipment sign of described the first alarm information subscriber terminal equipment sign cell stores, be sent to outside first user terminal equipment controller.

12. network management monitoring server as claimed in claim 11 is characterized in that, described test short message subscriber terminal equipment sign comprises first user Terminal Equipment Identifier and the second subscriber terminal equipment sign.

13. network management monitoring server as claimed in claim 11 is characterized in that, described the first alarm information subscriber terminal equipment sign comprises the second subscriber terminal equipment sign.

14. network management monitoring server as described in claim 11 to 13 any one is characterized in that, further comprises: note Link State memory cell,

Note Link State memory cell is used for when described test short message feedback information receiving element does not receive described test short message feedback information within the predefined time, the note link-state identification being set to extremely; When described test short message feedback information receiving element receives described test short message feedback information within the predefined time, the note link-state identification is set to normally.

15. network management monitoring server as claimed in claim 14 is characterized in that, further comprises: communication network abnormality detection unit, communication network exception processing unit, the second alarm message unit and the second alarm information unit, wherein,

Described communication network abnormality detection unit detects communication network when abnormal, and abnormal information is sent to described communication network exception processing unit;

Described communication network exception processing unit, be used for receiving described abnormal information, note Link State sign according to described note Link State cell stores, if described note Link State is masked as normally, described abnormal information is sent to described the second alarm message unit, carries from the notice of described test short message subscriber terminal equipment sign memory cell short message reading subscriber terminal equipment sign; If described note Link State is masked as extremely, described abnormal information is sent to described the second alarm information unit, carry the notice that reads the first alarm information subscriber terminal equipment sign from described the first alarm information subscriber terminal equipment sign memory cell;

Described the second alarm message unit, according to the short-message users Terminal Equipment Identifier that reads from described test short message subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second warning information, and Short Message Service Gateway, short message server and base station by the outside send to the short-message users terminal equipment;

Described the second alarm information unit, according to the first alarm information subscriber terminal equipment sign that reads from described the first alarm information subscriber terminal equipment sign memory cell, the described abnormal note that receives is encapsulated as the second alarm information, is sent to first user terminal equipment controller.

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