CN115987757B - A remote troubleshooting method for PON gateway based on TR069 - Google Patents

Abstract

The invention discloses a remote troubleshooting method for a PON gateway based on TR069, comprising checking whether a faulty gateway is online, and if so, issuing authentication parameters to enable a remote control function of the gateway; firstly, the faulty gateway performs a security check to check whether a user name and a corresponding password in the issued authentication parameters are the same as the user name and password for offline login of the gateway, and if they are the same, the authentication is successful, and the gateway initiates a connection to a server; after passing the security check, the gateway connects to a designated server corresponding to a control server address issued by RMS through an encrypted transmission mode, and provides a shell to the designated server for operation, and the designated server actively closes the remote connection after performing relevant troubleshooting checks or repairs on the faulty gateway; the repaired faulty gateway checks whether the connection with the designated server is still operated at set intervals, and actively closes the connection after detecting that the connected designated server has no operation, thereby terminating the remote control function.

Description

A remote troubleshooting method for PON gateway based on TR069

Technical Field

The invention relates to the field of gateways, and in particular to a remote fault troubleshooting method for a PON gateway based on TR069.

Background Art

After the current home gateway PON products are produced and shipped by the manufacturer, they will be in a completely unmanaged state. The manufacturer cannot manage the gateway through any other remote means, and can only manage the gateway by directly contacting the physical device of the gateway offline. When an unknown failure occurs in the gateway, the relevant manufacturer's operation and maintenance personnel must come to analyze the cause of the gateway failure. This will consume a lot of manpower and time costs to a certain extent, and cannot solve related problems in a timely and effective manner.

Most of the current PON products are connected to the RMS management platform, which manages the parameter nodes of the gateway and calls some gateway interfaces to achieve simple management functions. When a gateway failure needs to be solved, the general solution is to analyze the gateway log and perform relevant operations on the gateway to achieve the purpose of solving the problem. In this case, it is often necessary to log in to the gateway shell to operate. The current RMS platform uses the TR069 protocol to manage the gateway, and cannot directly control the gateway shell, and cannot obtain all the gateway permissions to operate the gateway.

Summary of the invention

The purpose of the present invention is to overcome the deficiencies of the prior art and provide a PON gateway remote troubleshooting method based on TR069, comprising the following steps:

Step 1: The administrator logs in to the RMS platform to check whether the faulty gateway is online. If it is online, the authentication parameters are sent to enable the remote control function of the gateway.

Step 2: After the faulty gateway detects that the remote control function is enabled through RMS, it first performs a security check to check whether the username and corresponding password in the authentication parameters issued are the same as the username and password used to log in to the gateway offline. If they are the same, the authentication is successful and the gateway initiates a connection to the server.

Step 3: After passing the security check, the gateway connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation.

Step 4: After the designated server performs relevant troubleshooting checks or repairs on the faulty gateway, it actively closes the remote connection;

Step 5: The repaired faulty gateway checks the connection with the designated server at set intervals to see if there is any operation. After detecting that there is no operation on the connected designated server, the gateway actively closes the connection to terminate the remote control function.

Furthermore, the authentication parameters include: control server address, port, user name, and password.

Furthermore, the check includes checking whether the username and corresponding password in the authentication parameters sent are the same as the username and password for offline login of the gateway. If they are the same, the authentication is successful, and the faulty gateway initiates a connection to the server. It also includes verifying the username and password of the gateway that enables remote control. If they are the same, the authentication is successful, and the faulty gateway first enables the remote control function. After the remote control function is enabled, the faulty gateway initiates a connection to the server.

Furthermore, the gateway actively connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation, including: using the gateway to connect to the designated server is to avoid the gateway from providing external services, and also specifies that the gateway is the only connection to the designated server, which is issued by RMS and is a trusted server.

A PON gateway remote troubleshooting system based on TR069 that applies the PON gateway remote troubleshooting method based on TR069 includes a data processing module, a server management module, a gateway status detection module, and a communication device; the server management module, the gateway status detection module, and the communication device are respectively connected to the data processing module.

The beneficial effects of the present invention are as follows: through the technical solution provided by the present invention, gateway fault troubleshooting can be directly performed by remotely operating the gateway, saving time and labor costs. The solution is simple and the implementation cost is low. It has high security.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG1 is a flow chart of a remote troubleshooting method for a PON gateway based on TR069;

FIG2 is a schematic diagram of an embodiment of a PON gateway remote troubleshooting method based on TR069;

Figure 3 is a schematic diagram of the principle of a PON gateway remote troubleshooting system based on TR069.

DETAILED DESCRIPTION

The technical solution of the present invention is further described in detail below in conjunction with the accompanying drawings, but the protection scope of the present invention is not limited to the following.

In order to make the purpose, technical solutions and advantages of the present invention more clear, the present invention is further described in detail in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention and are not used to limit the present invention, that is, the described embodiments are only part of the embodiments of the present invention, rather than all of the embodiments. The components of the embodiments of the present invention described and shown in the drawings herein can be arranged and designed in various different configurations.

Therefore, the following detailed description of the embodiments of the present invention provided in the accompanying drawings is not intended to limit the scope of the claimed invention, but merely represents selected embodiments of the present invention. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative work are within the scope of protection of the present invention. It should be noted that relational terms such as the terms "first" and "second" are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations.

Moreover, the terms "comprises", "includes" or any other variations thereof are intended to cover non-exclusive inclusion, so that a process, method, article or apparatus that includes a list of elements includes not only those elements, but also includes other elements not explicitly listed, or also includes elements inherent to such process, method, article or apparatus. In the absence of more restrictions, an element defined by the phrase "comprises a ..." does not exclude the presence of additional identical elements in the process, method, article or apparatus that includes the element.

The features and performance of the present invention are further described in detail below in conjunction with the embodiments.

As shown in Figure 1, a remote troubleshooting method for a PON gateway based on TR069 includes the following steps:

Step 1: The administrator logs in to the RMS platform to check whether the faulty gateway is online. If it is online, the authentication parameters are sent to enable the remote control function of the gateway.

Step 2: After the faulty gateway detects that the remote control function is enabled through RMS, it first performs a security check to check whether the username and corresponding password in the authentication parameters issued are the same as the username and password used to log in to the gateway offline. If they are the same, the authentication is successful and the gateway initiates a connection to the server.

Step 3: After passing the security check, the gateway connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation.

Step 4: After the designated server performs relevant troubleshooting checks or repairs on the faulty gateway, it actively closes the remote connection;

Step 5: The repaired faulty gateway checks the connection with the designated server at set intervals to see if there is any operation. After detecting that there is no operation on the connected designated server, the gateway actively closes the connection to terminate the remote control function.

Authentication parameters include: control server address, port, user name, and password.

Check whether the username and corresponding password in the authentication parameters sent are the same as the username and password for offline login of the gateway. If they are the same, the authentication is successful, and the faulty gateway initiates a connection to the server. It also includes verifying the username and password of the gateway that enables remote control. If they are the same, the authentication is successful, and the faulty gateway first enables the remote control function. After the remote control function is enabled, the faulty gateway initiates a connection to the server.

The gateway actively connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation, including: using the gateway to connect to the designated server is to avoid the gateway from providing external services, and also specifies that the gateway is the only one connected to the designated server, which is issued by RMS and is a trusted server.

As shown in Figure 3, a PON gateway remote troubleshooting system based on TR069 that applies the PON gateway remote troubleshooting method based on TR069 includes a data processing module, a server management module, a gateway status detection module, and a communication device; the server management module, the gateway status detection module, and the communication device are respectively connected to the data processing module.

Specifically, as shown in Figure 2, this technical solution is to add a control node on the basis of the TR069 protocol. When the gateway is connected to the RMS platform, if the node function is turned on and the relevant information of the control server managing the gateway is configured, the gateway will actively connect to the server and provide a shell for the server to use, so that the server can operate the shell and directly operate the gateway to achieve the same effect, thereby performing problem analysis and repair.

The administrator logs in to the RMS platform to check whether the faulty gateway is online. If it is online, send relevant parameters to enable the remote control function of the gateway. The parameters are: control server address, port, user name, password. Verify the user name and password of the gateway that enables remote control. Whether to enable the remote control function.

After the gateway detects that the RMS has issued a remote control function, it first performs a security check to check whether the authentication parameters issued are the same as the username and password for the gateway's offline login. If they are the same, the authentication is considered successful and the gateway initiates a connection to the server.

After passing the security test, the gateway actively connects to the designated server issued by RMS through encrypted transmission and provides a shell to the server for operation. The gateway is used to connect to the server to prevent the gateway from providing external services and being used by other illegal personnel. It also specifies that the gateway can only connect to the designated server, which is issued by RMS and should be trusted in theory.

After the server performs relevant troubleshooting checks or repairs, it actively closes the remote connection.

The gateway checks the connection at regular intervals to see if there is any operation. If no operation is detected, the gateway will actively close the connection and terminate the remote control function to prevent the connection from persisting and posing security risks.

The above is only a preferred embodiment of the present invention. It should be understood that the present invention is not limited to the form disclosed herein, and should not be regarded as excluding other embodiments, but can be used in various other combinations, modifications and environments, and can be modified within the scope of the concept described herein through the above teachings or the technology or knowledge of the relevant field. The changes and modifications made by those skilled in the art shall not deviate from the spirit and scope of the present invention, and shall be within the scope of protection of the claims attached to the present invention.

Claims (2)

1. A PON gateway remote troubleshooting method based on TR069, characterized in that it includes the following steps: Step 1: The administrator logs in to the RMS platform to check whether the faulty gateway is online. If it is online, the authentication parameters are sent to enable the remote control function of the gateway. Step 2: After the faulty gateway detects that the remote control function is enabled through RMS, it first performs a security check to check whether the username and corresponding password in the authentication parameters issued are the same as the username and password used to log in to the gateway offline. If they are the same, the authentication is successful and the gateway initiates a connection to the server. Step 3: After passing the security check, the gateway connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation; Step 4: After the designated server performs relevant troubleshooting checks or repairs on the faulty gateway, it actively closes the remote connection; Step 5: After the fault is repaired, the gateway checks the connection with the designated server at a set time interval to see if there is any operation. After detecting that there is no operation on the connected designated server, the gateway actively closes the connection and ends the remote control function. The authentication parameters include: control server address, port, user name, password; The checking of the username and corresponding password in the authentication parameters issued is the same as the username and password of the gateway offline login. If they are the same, the authentication is successful, and the faulty gateway initiates a connection to the server. It also includes verifying the username and password of the gateway that enables remote control. If they are the same, the authentication is successful, and the faulty gateway first enables the remote control function. After the remote control function is enabled, the faulty gateway initiates a connection to the server; The gateway actively connects to the designated server corresponding to the control server address issued by RMS through encrypted transmission, and provides a shell to the designated server for operation, including: using the gateway to connect to the designated server is to avoid the gateway from providing external services, and also specifies that the gateway is the only one connected to the designated server, which is issued by RMS and is a trusted server; On the basis of TR069 protocol, a control node is added. When the gateway is connected to the RMS platform, if the node function is turned on and the relevant information of the control server for managing the gateway is configured, the gateway will actively connect to the server and provide a shell for the server to use. 2. A PON gateway remote troubleshooting system based on TR069 that applies the PON gateway remote troubleshooting method based on TR069 described in claim 1, characterized in that it includes a data processing module, a server management module, a gateway status detection module, and a communication device; the server management module, the gateway status detection module, and the communication device are respectively connected to the data processing module.