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CN116431706A - Information management method, information management system, and computer-readable storage medium - Google Patents

Information management method, information management system, and computer-readable storage medium Download PDF

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CN116431706A
CN116431706A CN202310370449.6A CN202310370449A CN116431706A CN 116431706 A CN116431706 A CN 116431706A CN 202310370449 A CN202310370449 A CN 202310370449A CN 116431706 A CN116431706 A CN 116431706A
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刘乐
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Abstract

The application discloses an information management method, an information management system and a computer readable storage medium, wherein the information management system comprises a plurality of recording ends and a statistics end, each recording end correspondingly acquires activity data of a user, the statistics end generates target completion data of the user according to the activity data of the plurality of recording ends and preset target data, the information management method can automatically record the activity data of the user and count the activity data according to the recording ends, information management efficiency is improved, the recording ends automatically record the activity data, accuracy and timeliness of the activity data are guaranteed, and user experience is improved.

Description

信息管理方法、信息管理系统及计算机可读存储介质Information management method, information management system, and computer-readable storage medium

技术领域technical field

本申请涉及计算机技术领域,特别是涉及信息管理方法、信息管理系统及计算机可读存储介质。The present application relates to the field of computer technology, in particular to an information management method, an information management system and a computer-readable storage medium.

背景技术Background technique

信息管理系统用于集合信息流并输出对应的数据至用户端。现有的信息管理方法需要用户手动将各个渠道的数据上传至信息管理系统,并在上传的数据审核通过后,信息管理系统再对数据进行管理和统计,导致信息管理效率不高,且用户手动上传数据不能保证数据的准确率。The information management system is used to collect information flow and output corresponding data to the client. The existing information management method requires the user to manually upload the data of each channel to the information management system, and after the uploaded data is approved, the information management system will manage and count the data, resulting in low efficiency of information management, and users manually Uploading data does not guarantee the accuracy of the data.

发明内容Contents of the invention

为解决上述技术问题,本申请提供了信息管理方法、信息管理系统及计算机可读存储介质。In order to solve the above technical problems, the present application provides an information management method, an information management system, and a computer-readable storage medium.

为解决上述问题,本申请提供一种信息管理方法,应用于信息管理系统,所述信息管理系统包括多个记录端和统计端,所述信息管理方法包括:所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据;所述统计端获取预设时间段内多个所述记录端的活动数据;所述统计端基于多个所述活动数据以及预设的目标数据,生成所述用户的目标完成数据。In order to solve the above problems, the present application provides an information management method, which is applied to an information management system. The information management system includes a plurality of recording terminals and statistics terminals. The information management method includes: the recording terminal obtains user operation information , so as to generate corresponding activity data according to the operation information; the statistical terminal obtains activity data of a plurality of recording terminals within a preset time period; the statistical terminal is based on a plurality of the activity data and preset target data, Goal completion data for the user is generated.

为解决上述问题,本申请提供一种信息管理系统,包括多个记录端和统计端,所述记录端用于获取用户的操作信息,以根据所述操作信息生成对应的活动数据;所述统计端用于获取预设时间段内多个所述记录端的活动数据;所述统计端用于基于多个所述活动数据以及预设的目标数据,生成所述用户的目标完成数据。In order to solve the above problems, the present application provides an information management system, including a plurality of recording terminals and a statistical terminal, the recording terminal is used to obtain the user's operation information, so as to generate corresponding activity data according to the operation information; the statistical The terminal is used to obtain activity data of multiple recording terminals within a preset time period; the statistics terminal is used to generate target completion data of the user based on the multiple activity data and preset target data.

为解决上述问题,本申请提供一种计算机可读存储介质,存储有程序指令,所述程序指令被执行以实现如上所述的信息管理方法。In order to solve the above problems, the present application provides a computer-readable storage medium storing program instructions, and the program instructions are executed to implement the above-mentioned information management method.

区别于现有技术,本申请的信息管理系统包括多个记录端和统计端,每个记录端对应获取用户的活动数据,统计端根据多个记录端的活动数据以及预设的目标数据,生成用户的目标完成数据,本申请的信息管理方法能够根据记录端自动录入用户的活动数据并对活动数据进行统计,提高信息管理效率,并且记录端自动记录活动数据,保证活动数据的准确性和时效性,提高用户的使用体验。Different from the prior art, the information management system of the present application includes multiple recording terminals and statistical terminals, each recording terminal correspondingly acquires user activity data, and the statistical terminal generates user information based on the activity data of multiple recording terminals and preset target data. The goal of completing the data, the information management method of this application can automatically enter the user's activity data according to the recording terminal and count the activity data, improve the efficiency of information management, and the recording terminal automatically records the activity data to ensure the accuracy and timeliness of the activity data , improve user experience.

附图说明Description of drawings

为了更清楚地说明本申请实施例中的技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。其中:In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings that need to be used in the description of the embodiments will be briefly introduced below. Obviously, the drawings in the following description are only some embodiments of the present application. For those skilled in the art, other drawings can also be obtained based on these drawings without creative effort. in:

图1是本申请提供的信息管理方法的第一实施例的流程示意图;FIG. 1 is a schematic flow chart of the first embodiment of the information management method provided by the present application;

图2是本申请提供的信息管理系统的第一实施例的结构示意图;FIG. 2 is a schematic structural diagram of the first embodiment of the information management system provided by the present application;

图3是本申请提供的信息管理方法的第二实施例的流程示意图;FIG. 3 is a schematic flowchart of a second embodiment of the information management method provided by the present application;

图4是本申请提供的信息管理方法的第三实施例的流程示意图;FIG. 4 is a schematic flowchart of a third embodiment of the information management method provided by the present application;

图5是本申请提供的信息管理方法的第四实施例的流程示意图;FIG. 5 is a schematic flowchart of a fourth embodiment of the information management method provided by the present application;

图6是本申请提供的信息管理系统的第二实施例的结构示意图;FIG. 6 is a schematic structural diagram of a second embodiment of the information management system provided by the present application;

图7是本申请提供的计算机可读存储介质的一实施例的结构示意图。Fig. 7 is a schematic structural diagram of an embodiment of a computer-readable storage medium provided by the present application.

具体实施方式Detailed ways

下面将结合本申请实施例中的附图,对本申请实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本申请一部分实施例,而不是全部的实施例。基于本申请中的实施例,本领域普通技术人员在没有做出创造性劳动情况下所获得的所有其他实施例,均属于本申请保护的范围。The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

需要说明,若本申请实施例中有涉及方向性指示(诸如上、下、左、右、前、后……),则该方向性指示仅用于解释在某一特定姿态(如附图所示)下各部件之间的相对位置关系、运动情况等,如果该特定姿态发生改变时,则该方向性指示也相应地随之改变。It should be noted that if there are directional indications (such as up, down, left, right, front, back...) in the embodiment of the present application, the directional indications are only used to explain the position in a certain posture (as shown in the accompanying drawings). If the specific posture changes, the directional indication will also change accordingly.

另外,若本申请实施例中有涉及“第一”、“第二”等的描述,则该“第一”、“第二”等的描述仅用于描述目的,而不能理解为指示或暗示其相对重要性或者隐含指明所指示的技术特征的数量。由此,限定有“第一”、“第二”的特征可以明示或者隐含地包括至少一个该特征。另外,各个实施例之间的技术方案可以相互结合,但是必须是以本领域普通技术人员能够实现为基础,当技术方案的结合出现相互矛盾或无法实现时应当认为这种技术方案的结合不存在,也不在本申请要求的保护范围之内。In addition, if there are descriptions involving "first", "second", etc. in the embodiments of the present application, the descriptions of "first", "second", etc. are only for descriptive purposes, and cannot be interpreted as indications or hints Its relative importance or implicitly indicates the number of technical features indicated. Thus, the features defined as "first" and "second" may explicitly or implicitly include at least one of these features. In addition, the technical solutions of the various embodiments can be combined with each other, but it must be based on the realization of those skilled in the art. When the combination of technical solutions is contradictory or cannot be realized, it should be considered that the combination of technical solutions does not exist , nor within the scope of protection required by the present application.

信息管理系统用于集合信息流并输出对应的数据至用户端,例如,在销售等业务场景中,信息管理系统可用于对销售人员的每日活动数据进行统计。现有的信息管理方法需要用户手动将各个渠道的数据上传至信息管理系统,并在上传的数据审核通过后,信息管理系统再对数据进行管理和统计,例如,在银行销售等业务场景中,销售人员需要将每日的活动数据手动上传至信息管理系统,并在部门领导对活动数据审批通过后,活动数据方可生效,使得销售人员和部门领导需要花费大量时间处理活动数据,导致信息管理效率不高,且销售人员手动上传的活动数据不能保证其准确性和时效性。The information management system is used to collect information flow and output corresponding data to the client. For example, in business scenarios such as sales, the information management system can be used to collect statistics on the daily activity data of salespersons. Existing information management methods require users to manually upload data from various channels to the information management system, and after the uploaded data is approved, the information management system manages and counts the data. For example, in business scenarios such as bank sales, The salesperson needs to manually upload the daily activity data to the information management system, and the activity data can only take effect after the department leader approves the activity data, which makes the salesperson and department leader need to spend a lot of time processing the activity data, resulting in information management problems. The efficiency is not high, and the accuracy and timeliness of the activity data manually uploaded by the salesperson cannot be guaranteed.

有鉴于此,本申请提出了一种信息管理方法,该信息管理方法应用于信息管理系统,信息管理系统可以用于集合多个记录端的活动数据,并将活动数据与预设的目标数据生成用户的目标完成数据,实现数据集合、统计的功能,提高了活动数据的统计效率,并保证活动数据的准确性和时效性,便于用户能够通过信息管理系统快速查看对应的目标完成情况,实现数据的智能管理,提高用户的使用体验。In view of this, this application proposes an information management method, which is applied to an information management system. The information management system can be used to collect activity data from multiple recording ends, and generate user activity data and preset target data. The target completion data, realize the function of data collection and statistics, improve the statistical efficiency of activity data, and ensure the accuracy and timeliness of activity data, so that users can quickly check the corresponding target completion status through the information management system, and realize data collection. Intelligent management improves user experience.

其中,该信息管理系统可以应用于金融科技领域,例如,可以用于电子商务、电子支付、证券、电子银行、税务交易、信用卡、网络购物、保险等业务场景并对多渠道的信息流进行集合管理,在此不做具体限定。Among them, the information management system can be applied to the field of financial technology, for example, it can be used in business scenarios such as e-commerce, electronic payment, securities, electronic banking, tax transactions, credit cards, online shopping, insurance, etc., and collect multi-channel information flow Management is not specifically limited here.

其中,本申请的信息管理系统可以为服务器,也可以为由服务器和本地终端相互配合的系统。相应地,信息管理系统包括的各个部分,例如各个单元、子单元、模块、子模块可以全部设置于服务器中,也可以分别设置于服务器和本地终端中。Wherein, the information management system of the present application may be a server, or a system in which the server and the local terminal cooperate with each other. Correspondingly, various parts included in the information management system, such as various units, subunits, modules, and submodules, can be all set in the server, or can be set in the server and the local terminal respectively.

进一步地,上述服务器可以是硬件,也可以是软件。当服务器为硬件时,可以实现成多个服务器组成的分布式服务器集群,也可以实现成单个服务器。当服务器为软件时,可以实现成多个软件或软件模块,例如用来提供分布式服务器的软件或软件模块,也可以实现成单个软件或软件模块,在此不做具体限定。在一些可能的实现方式中,本申请实施例的信息管理方法可以通过处理器调用存储器中存储的计算机可读指令的方式来实现。Further, the above server may be hardware or software. When the server is hardware, it can be implemented as a distributed server cluster composed of multiple servers, or as a single server. When the server is software, it can be implemented as multiple software or software modules, such as software or software modules used to provide a distributed server, or as a single software or software module, which is not specifically limited here. In some possible implementation manners, the information management method in the embodiment of the present application may be implemented by calling a computer-readable instruction stored in a memory by a processor.

请参见图1-2,图1是本申请提供的信息管理方法的第一实施例的流程示意图,图2是本申请提供的信息管理系统的第一实施例的结构示意图。如图1-2所示,在本实施例中,该信息管理系统包括多个记录端和统计端,该信息管理方法包括以下步骤:Please refer to Figs. 1-2, Fig. 1 is a schematic flowchart of the first embodiment of the information management method provided by the present application, and Fig. 2 is a schematic structural diagram of the first embodiment of the information management system provided by the present application. As shown in Figure 1-2, in this embodiment, the information management system includes multiple recording terminals and statistics terminals, and the information management method includes the following steps:

步骤S11:记录端获取用户的操作信息,以根据操作信息生成对应的活动数据。Step S11: the recorder acquires the user's operation information to generate corresponding activity data according to the operation information.

具体地,多个记录端与统计端建立通讯连接,记录端用于获取用户的操作信息,以根据操作信息生成对应的活动数据。其中,记录端为与活动数据关联的应用软件,例如,在银行销售等业务场景中,销售人员的活动数据可以通过外呼软件、社交软件、沙龙活动管理软件等获取。Specifically, a plurality of recording terminals establish a communication connection with the statistical terminal, and the recording terminal is used to obtain user operation information so as to generate corresponding activity data according to the operation information. Among them, the recording end is the application software associated with the activity data. For example, in business scenarios such as bank sales, the activity data of the salesperson can be obtained through outbound software, social software, and salon activity management software.

进一步地,操作信息为用户的行为信息,例如,在记录端为外呼软件时,操作信息可以为记录端响应于用户的外呼指令所记录的外呼信息;在记录端为沙龙活动管理软件时,操作信息可以为记录端响应于用户的活动创建指令所记录的沙龙信息;在记录端为企业微信等社交软件时,操作信息可以为记录端记录的文字聊天信息、语音聊天信息等。Further, the operation information is the behavior information of the user. For example, when the recording end is the outbound call software, the operation information can be the outbound call information recorded by the recording end in response to the user's outbound call instruction; the recording end is the salon activity management software In this case, the operation information can be the salon information recorded by the recording end in response to the user’s activity creation instruction; when the recording end is social software such as WeChat, the operation information can be text chat information, voice chat information, etc. recorded by the recording end.

步骤S12:统计端响应于统计指令,获取多个记录端的活动数据。Step S12: The statistical terminal acquires activity data of multiple recording terminals in response to the statistical instruction.

具体地,统计端响应于统计指令,获取多个记录端的活动数据。Specifically, the statistical terminal acquires activity data of multiple recording terminals in response to the statistical instruction.

在一实施方式中,统计指令可以根据用户在统计端的操作行为生成,例如,用户在统计端的界面处点击相应按钮,统计端生成统计指令,或者,用户在统计端进行登录行为,统计端生成统计指令;在其他实施方式中,统计指令还可以基于用户预设的时间生成,例如,用户设置有预设时间段,统计端在每个预设时间段内获取上一时间段的多个记录端的活动数据,预设时间段与数据统计时间对应。可以根据使用需求设置统计指令的生成方式,在此对统计指令不做具体限定。In one embodiment, the statistics command can be generated according to the user's operation behavior on the statistics terminal. For example, the user clicks the corresponding button on the interface of the statistics terminal, and the statistics terminal generates a statistics command; or, the user performs a login behavior on the statistics terminal, and the statistics terminal generates statistics Instructions; In other implementations, statistical instructions can also be generated based on user-preset time, for example, the user sets a preset time period, and the statistical terminal obtains the data of multiple recording terminals of the previous time period in each preset time period For activity data, the preset time period corresponds to the data statistics time. The generation method of the statistical command can be set according to the usage requirements, and no specific limitation is made here on the statistical command.

步骤S13:统计端基于多个活动数据以及目标数据,生成用户的目标完成数据。Step S13: The statistical terminal generates the user's goal completion data based on a plurality of activity data and goal data.

统计端基于获取的多个记录端的活动数据,以及预设的目标数据,生成用户的目标完成数据。The statistical terminal generates the user's target completion data based on the acquired activity data of multiple recording terminals and preset target data.

具体地,预设的目标数据根据用户信息生成。例如,统计端为用户对信息管理系统进行管理的端口,用户通过在统计端上登录个人账户,对用户信息进行管理,统计端在获取用户信息后,获取用户对应的目标数据。其中,目标数据可以为用户预先设置的,统计端也可以根据用户在某一时间段的目标完成数据对目标数据进行调整。Specifically, the preset target data is generated according to user information. For example, the statistics terminal is the port through which the user manages the information management system. The user manages user information by logging into a personal account on the statistics terminal. After obtaining the user information, the statistics terminal obtains the target data corresponding to the user. Wherein, the target data may be preset by the user, and the statistics terminal may also adjust the target data according to the user's target completion data in a certain period of time.

在本申请实施例中,信息管理系统包括多个记录端和统计端,每个记录端对应获取用户的活动数据,统计端根据多个记录端的活动数据以及预设的目标数据,生成用户的目标完成数据,信息管理方法能够根据记录端自动录入用户的活动数据并对活动数据进行统计,提高信息管理效率,并且记录端自动记录活动数据,保证活动数据的准确性和时效性,提高用户的使用体验。In the embodiment of the present application, the information management system includes multiple recording terminals and statistics terminals, each recording terminal correspondingly obtains the user's activity data, and the statistics terminal generates the user's goal according to the activity data of multiple recording terminals and the preset target data After completing the data, the information management method can automatically enter the user's activity data and make statistics on the activity data according to the recording terminal, so as to improve the efficiency of information management, and the recording terminal automatically records the activity data to ensure the accuracy and timeliness of the activity data, and improve the user's usage experience.

在一实施例中,记录端包括用于获取电访数据的第一记录端;步骤S11包括以下步骤:第一记录端响应于外呼指令,获取用户的外呼信息;第一记录端在外呼信息满足预设呼叫时长时,生成用户的电访数据。In one embodiment, the recording terminal includes a first recording terminal for obtaining telephone interview data; step S11 includes the following steps: the first recording terminal obtains the user's outgoing call information in response to the outgoing call instruction; When the information meets the preset call duration, the user's telephone interview data is generated.

具体地,第一记录端包括但不局限于外呼软件,用于获取用户在拨打电话时产生的外呼信息,例如,外呼信息可以是电话时长、外呼对象。第一记录端在获取外呼信息后,根据外呼信息生成用户的电访数据。例如,在外呼信息满足预设的呼叫时长时,将本次外呼定义为有效外呼,并将外呼信息生成对应的电访数据,电访数据可以作为用户的活动数据。在外呼信息不满足预设的呼叫时长时,将本次外呼定义为无效外呼,则此次外呼的数据不能作为用户的电访数据。Specifically, the first recording terminal includes, but is not limited to, outbound call software, which is used to obtain outbound call information generated when the user makes a call. For example, the outbound call information may include call duration and outbound call object. After obtaining the outbound call information, the first recording terminal generates the user's telephone interview data according to the outbound call information. For example, when the outbound call information satisfies the preset call duration, the outbound call is defined as a valid outbound call, and corresponding telephony data is generated from the outbound call information, and the telephony data can be used as the user's activity data. When the outbound call information does not meet the preset call duration, this outbound call is defined as an invalid outbound call, and the data of this outbound call cannot be used as the user's telephone interview data.

在一实施例中,请参见图3,图3是本申请提供的信息管理方法的第二实施例的流程示意图。如图3所示,记录端包括用于获取电访数据的第一记录端;步骤S11包括以下步骤:In an embodiment, please refer to FIG. 3 , which is a schematic flowchart of a second embodiment of the information management method provided by the present application. As shown in Figure 3, the recording end includes a first recording end for obtaining the televised data; step S11 includes the following steps:

步骤S21:第一记录端响应于外呼指令,获取用户的外呼信息。Step S21: the first recording end obtains the user's outgoing call information in response to the outgoing call instruction.

具体地,外呼指令可以为第一记录端发出的外呼请求,此时用户通过第一记录端向外拨打电话;或者,外呼指令可以为第一记录端响应于外呼请求所发出的指令,此时用户通过其他软件或通讯端自带的通话功能向外拨打电话,第一记录端响应于其他端口的外呼请求生成外呼指令。Specifically, the outbound call instruction can be an outbound call request sent by the first recording terminal, and at this time, the user dials out through the first recording terminal; or, the outbound call instruction can be an outbound call request sent by the first recording terminal in response to Instructions, at this time, the user makes an outbound call through other software or the call function that comes with the communication terminal, and the first recording terminal generates an outbound call instruction in response to the outbound call request of other ports.

步骤S22:第一记录端在外呼信息满足预设呼叫时长时,生成用户的电访数据。Step S22: The first recording terminal generates the user's telephone interview data when the outbound call information meets the preset call duration.

外呼信息包括但不局限于呼叫时长、呼叫用户、通话记录等,第一记录端根据用户外呼的时长与预设呼叫时长进行比较,在呼叫时长大于预设呼叫时长时,将本次外呼定义为有效外呼,并根据外呼信息生成对应的电访数据。Outgoing call information includes but not limited to call duration, calling user, call record, etc. The first recording terminal compares the duration of the user's outbound call with the preset call duration, and when the call duration is longer than the preset call duration, the outbound call A call is defined as a valid outbound call, and the corresponding telephone interview data is generated according to the outbound call information.

步骤S23:第一记录端将电访数据与外呼信息进行关联,以使得用户可以通过电访数据查看对应的外呼信息。Step S23: The first recording terminal associates the telephone interview data with the outbound call information, so that the user can check the corresponding outbound call information through the telephone interview data.

第一记录端将电访数据与外呼信息进行关联,以使得用户可以通过电访数据查看对应的外呼信息。具体的,例如,外呼信息可以包括于呼叫时长、呼叫用户、通话录音等,用户在查看电访数据时,可以对外呼信息进行查看,以便于用户进行信息管理,提高用户使用体验。The first recording terminal associates the telephone interview data with the outbound call information, so that the user can check the corresponding outbound call information through the telephone interview data. Specifically, for example, the outbound call information can include call duration, caller, call recording, etc. When the user checks the call data, he can check the outbound call information, so as to facilitate information management and improve user experience.

在本申请实施例中,信息管理系统通过第一记录端获取用户的外呼信息,第一记录端在外呼信息满足预设呼叫时长时,生成用户的电访数据,并将电访数据与外呼信息进行关联,该信息管理方法能够根据第一记录端自动录入用户的电访数据并对活动数据进行统计,提高信息管理效率,便于用户进行信息管理,提高用户的使用体验。In this embodiment of the application, the information management system obtains the user's outbound call information through the first recording terminal, and the first recording terminal generates the user's telephone interview data when the outbound call information meets the preset call duration, and compares the telephone interview data with the outbound call information. The information management method can automatically enter the user's telephone interview data according to the first recording terminal and count the activity data, improve the efficiency of information management, facilitate the information management of the user, and improve the user experience.

在一实施例中,记录端包括用于获取沙龙数据的第二记录端,步骤S11包括以下步骤:第二记录端响应于活动创建指令,获取用户的沙龙信息;第二记录端根据沙龙信息生成用户的沙龙数据。In one embodiment, the recording end includes a second recording end for obtaining salon data, and step S11 includes the following steps: the second recording end acquires the user's salon information in response to the activity creation instruction; the second recording end generates User's salon data.

具体地,第二记录端包括但不局限于沙龙活动管理软件,用于获取用户在举办沙龙活动时产生的沙龙信息,例如,沙龙信息可以是活动举办时长、活动对象、报名人数、签到人数等。第二记录端在获取沙龙信息后,根据沙龙信息生成用户的沙龙数据。例如,在沙龙信息满足预设条件时,将本次沙龙活动定义为有效活动,并将沙龙信息生成对应的沙龙数据,沙龙数据可以作为用户的活动数据。在沙龙信息不满足预设条件时,将本次沙龙活动定义为无效活动,则此次沙龙活动的数据不能作为用户的沙龙数据。Specifically, the second recording terminal includes, but is not limited to, salon event management software, which is used to obtain salon information generated by users when holding a salon event. For example, the salon information can include the duration of the event, event objects, number of applicants, number of check-ins, etc. . After obtaining the salon information, the second recording end generates the user's salon data according to the salon information. For example, when the salon information satisfies the preset condition, the salon activity is defined as a valid activity, and corresponding salon data is generated from the salon information, and the salon data can be used as user activity data. When the salon information does not meet the preset conditions, this salon activity is defined as an invalid activity, and the data of this salon activity cannot be used as the user's salon data.

在一实施例中,请参见图4,图4是本申请提供的信息管理方法的第三实施例的流程示意图。如图4所示,记录端包括用于获取沙龙数据的第二记录端,步骤S11包括以下步骤:In an embodiment, please refer to FIG. 4 , which is a schematic flowchart of a third embodiment of the information management method provided by the present application. As shown in Figure 4, the recording end includes a second recording end for obtaining salon data, and step S11 includes the following steps:

步骤S31:第二记录端响应于活动创建指令,生成沙龙活动,沙龙活动设置有活动时间。Step S31: The second recording terminal generates a salon activity in response to the activity creation instruction, and the salon activity is set with an activity time.

具体的,活动创建指令为第二记录端根据用户的操作生成的指令,例如,用户在第二记录端进行活动创建操作,第二记录端响应于活动创建操作生成活动创建指令,并生成沙龙活动,沙龙活动至少设置有活动时间,活动时间用于指示本次沙龙活动的截止时间。Specifically, the activity creation instruction is an instruction generated by the second recording end according to the user's operation, for example, the user performs an activity creation operation on the second recording end, and the second recording end generates an activity creation instruction in response to the activity creation operation, and generates a salon activity , the salon activity is at least set with an activity time, and the activity time is used to indicate the deadline of the salon activity.

步骤S32:第二记录端在到达活动时间时,获取沙龙活动的活动记录,以作为用户的沙龙信息。Step S32: when the activity time is reached, the second recording end obtains the activity record of the salon activity as the user's salon information.

第二记录端在到达活动时间时,获取沙龙活动的活动记录。其中,在沙龙活动为线上举行,例如,第二记录端与直播、会议等第三方软件连接,沙龙活动可以通过第三方软件进行,第二记录端通过获取第三方软件的签到人数、活动对象、活动举办时长等活动记录,作为用户的沙龙信息;在沙龙活动线下举行,此时,用户可以通过将沙龙活动的活动记录上传至第二记录端,以使第二记录端获取对应的沙龙信息。The second recording end obtains the activity record of the salon activity when the activity time is reached. Among them, the salon activities are held online. For example, the second recording terminal is connected with third-party software such as live broadcast and conference. Salon activities can be carried out through third-party software. , event duration, etc., as the user's salon information; when the salon event is held offline, at this time, the user can upload the activity record of the salon event to the second recording end, so that the second recording end can obtain the corresponding salon information.

步骤S33:第二记录端根据沙龙信息生成用户的沙龙数据。Step S33: the second recorder generates the user's salon data according to the salon information.

第二记录端根据沙龙信息生成用户的沙龙数据。其中,在沙龙信息满足预设条件时,例如在签到人数满足预设人数或活动举办时长满足预设时长时,将本次沙龙活动定义为有效活动,并将沙龙信息生成对应的沙龙数据,沙龙数据可以作为用户的活动数据;在沙龙信息不满足预设条件时,将本次沙龙活动定义为无效活动,则此次沙龙活动的数据不能作为用户的沙龙数据。The second recording terminal generates the user's salon data according to the salon information. Among them, when the salon information meets the preset conditions, for example, when the number of people who sign in meets the preset number of people or the duration of the event meets the preset duration, this salon event is defined as a valid event, and the salon information generates corresponding salon data. The data can be used as the user's activity data; when the salon information does not meet the preset conditions, the salon activity is defined as an invalid activity, and the data of this salon activity cannot be used as the user's salon data.

进一步地,第二记录端将沙龙数据与沙龙信息进行关联,以使得用户可以通过沙龙数据查看对应的沙龙信息,以便于用户进行信息管理,提高用户使用体验。Further, the second recording terminal associates the salon data with the salon information, so that the user can view the corresponding salon information through the salon data, so that the user can manage information and improve the user experience.

在本申请实施例中,信息管理系统通过第二记录端获取用户的沙龙信息,生成用户的沙龙数据,并将沙龙数据与沙龙信息进行关联,该信息管理方法能够根据第二记录端自动录入用户的沙龙数据并对沙龙数据进行统计,提高信息管理效率,便于用户进行信息管理,提高用户的使用体验。In this embodiment of the application, the information management system obtains the user's salon information through the second recording terminal, generates the user's salon data, and associates the salon data with the salon information. Salon data and make statistics on salon data, improve information management efficiency, facilitate information management for users, and improve user experience.

在一实施例中,记录端包括用于获取命中数据的第三记录端;步骤S11包括以下步骤:第三记录端在预设时间段内获取用户的聊天信息;第三记录端对聊天信息进行关键词匹配,并将匹配结果作为用户的命中数据。In one embodiment, the recording end includes a third recording end for obtaining hit data; step S11 includes the following steps: the third recording end obtains the user's chat information within a preset time period; the third recording end performs a process on the chat information Keywords are matched, and the matching result is used as the user's hit data.

具体地,第三记录端包括但不局限于企业微信、钉钉等社交软件,第三记录端用于获取用户的文字聊天信息、语音聊天信息等,并根据聊天信息的内容对用户和客户的聊天过程进行分析,以获得用户的命中数据,命中数据用于作为用户的活动数据。Specifically, the third recording terminal includes but is not limited to social software such as Enterprise WeChat and DingTalk. The third recording terminal is used to obtain the user's text chat information, voice chat information, etc., and according to the content of the chat information. The chatting process is analyzed to obtain the user's hit data, and the hit data is used as the user's activity data.

关键词可以包括用户设置的业务名称等,例如,在用户销售某一业务线的商品时,关键词可以为信用卡、基金、理财等产品,也可以为设计到销售数据的词语,比如购买数额、购买的具体产品等,由于关键词与具体的业务场景有关,在此对关键词不做具体限定。Keywords can include business names set by users, etc. For example, when users sell products of a certain business line, keywords can be products such as credit cards, funds, and financial management, or words designed into sales data, such as purchase amount, For the specific products purchased, etc., since the keywords are related to specific business scenarios, no specific restrictions are made on the keywords here.

第三记录端用于获取预设时间段内的聊天信息,并在聊天信息的内容与关键词匹配时,将匹配结果作为用户的命中数据,在可选地实施方式中,命中数据可以为用户与客户聊天的命中数量与聊天总回合数量的比值,也可以为命中数量,在此不做具体限定。The third recording end is used to obtain the chat information within the preset time period, and when the content of the chat information matches the keyword, the matching result is used as the hit data of the user. In an optional embodiment, the hit data can be user The ratio of the number of hits in chatting with customers to the total number of chatting rounds may also be the number of hits, which is not specifically limited here.

在本实施例中,信息管理系统通过第三记录端获取用户的聊天信息,生成用户的命中数据,该信息管理方法能够根据第三记录端自动录入用户的聊天信息并对命中数据进行统计,提高信息管理效率,便于用户进行信息管理,提高用户的使用体验。In this embodiment, the information management system obtains the user's chat information through the third recording terminal, and generates the user's hit data. The information management method can automatically enter the user's chat information according to the third recording end and perform statistics on the hit data, thereby improving Information management efficiency facilitates information management for users and improves user experience.

在一实施例中,请参见图5,图5是本申请提供的信息管理方法的第四实施例的流程示意图。如图5所示,在本实施例中,信息管理系统通过第一记录端、第二记录端和第三记录端获取用户的活动数据。In an embodiment, please refer to FIG. 5 , which is a schematic flowchart of a fourth embodiment of an information management method provided by the present application. As shown in FIG. 5 , in this embodiment, the information management system obtains the user's activity data through the first recording terminal, the second recording terminal and the third recording terminal.

具体地,信息管理系统上设置有预设的用于指示用户活动的目标数据,统计端通过获取预设时间段内的第一记录端的电访数据、第二记录端的沙龙数据以及第三记录端的命中数据,根据电访数据、沙龙数据和命中数据生成对应的活动数据,并判断活动数据是否满足用户的目标数据,以提示用户的工作完成情况。Specifically, the information management system is provided with preset target data for indicating user activities, and the statistical terminal obtains the telephone interview data of the first recording terminal, the salon data of the second recording terminal, and the data of the third recording terminal within a preset period of time. Hit data, generate corresponding activity data based on telephone interview data, salon data and hit data, and judge whether the activity data meets the user's target data, so as to prompt the user to complete the work.

例如,在银行销售的业务场景中,目标数据为银行方对销售人员设定的需要完成的销售数据,统计端通过第一记录端获取销售人员销售过程的电访数据,通过第二记录端获取销售人员的举办沙龙活动的沙龙数据,以及通过第三记录端获取销售人员的聊天过程中推销的命中数据,并按照预设权重对电访数据、沙龙数据和命中数据进行加和,以获得销售人员在该时间段内的活动数据,并判断活动数据是否满足目标数据,以将判断结果作为销售人员的目标完成数据。统计端还可以将具体用户的目标完成数据定时发送至销售人员或者销售团队的领导,以便于用户对销售数据进行管理,提高数据的准确性,进而提高用户的使用体验。For example, in the business scenario of bank sales, the target data is the sales data set by the bank for the salesperson to be completed, and the statistical terminal obtains the telephone interview data of the salesperson’s sales process through the first recording terminal, and obtains the data through the second recording terminal. The salon data of the salesperson holding salon activities, and the hit data obtained during the chat process of the salesperson through the third recording terminal, and the telephone interview data, salon data and hit data are summed according to the preset weight to obtain the sales The activity data of the personnel within the time period, and judge whether the activity data meets the target data, and use the judgment result as the target completion data of the salesperson. The statistical terminal can also regularly send the target completion data of specific users to the salesperson or the leader of the sales team, so that the user can manage the sales data, improve the accuracy of the data, and then improve the user experience.

在一实施例中,记录端包括用于获取跟进数据的第四记录端;步骤S11包括以下步骤:第四记录端响应于记录指令,获取用户的客户意向记录;第四记录端根据客户意向记录生成对应的跟进数据。In one embodiment, the recording end includes a fourth recording end for obtaining follow-up data; step S11 includes the following steps: the fourth recording end obtains the user's customer intention record in response to the recording instruction; Record generation corresponding follow-up data.

具体地,第四记录端包括但不局限于商机记录软件,用于获取用户的客户意向记录。用户在拜访客户等沟通行为后初步了解客户的意向信息后,可以手动将客户意向记录上传至第四记录端,第四记录端根据客户意向记录生成对应的跟进数据,并将跟进数据作为用户的活动数据。客户意向记录例如包括客户的意向存款数据、意向购买数据等。Specifically, the fourth recording terminal includes, but is not limited to, business opportunity recording software, which is used to obtain the user's customer intention record. After the user initially understands the customer's intention information after visiting the customer and other communication activities, he can manually upload the customer's intention record to the fourth recording terminal, and the fourth recording terminal generates corresponding follow-up data according to the customer's intention record, and uses the follow-up data as User activity data. The customer intention record includes, for example, the customer's intention deposit data, intention purchase data, and the like.

在其他实施方式中,信息管理系统可以通过分析第一记录端的通话录音内容、第三记录端的聊天内容等,生成对应的客户意向记录。In other embodiments, the information management system can generate corresponding customer intention records by analyzing the call recording content of the first recording terminal, the chat content of the third recording terminal, and the like.

在一实施例中,记录端包括用于获取分享数据的第五记录端。具体地,第五记录端包括但不局限于企业微信等社交软件,第五记录端用于获取用户的分享内容,分享内容包括但不局限于分享数量、分享链接等,以使得统计端根据用户的分享内容生成对应的分享数据,并将分享数据作为用户的活动数据进行统计。In one embodiment, the recording end includes a fifth recording end for acquiring shared data. Specifically, the fifth recording terminal includes but is not limited to social software such as enterprise WeChat, and the fifth recording terminal is used to obtain users' shared content. The shared content includes but not limited to the number of shares, sharing links, etc. The shared content generates the corresponding shared data, and uses the shared data as the user's activity data for statistics.

在一实施例中,步骤S13之后,信息管理方法还包括:统计端获取用户的审阅配置信息,基于审阅配置信息将目标完成数据发送至接收端。In an embodiment, after step S13, the information management method further includes: the statistical terminal obtains the review configuration information of the user, and sends the goal completion data to the receiving terminal based on the review configuration information.

具体的,如图5所示,统计端获取用户的审阅配置信息,例如,审阅配置信息可以包括审阅时间,审阅时间用于指示目标完成数据的统计时间,统计端在达到统计时间时将目标完成数据发送至接收端;审阅配置信息还可以包括接收信息,接收信息用于指示接收端,例如,接收端可以是销售人员所登录的用户端口,也可以是销售人员所在团队领导的用户端口,接受信息用于指示将目标完成数据发送至销售人员或所在团队领导。Specifically, as shown in Figure 5, the statistical terminal obtains the review configuration information of the user. For example, the review configuration information may include the review time, which is used to indicate the statistical time of the target completion data, and the statistical terminal completes the target when the statistical time is reached. The data is sent to the receiving end; the review configuration information can also include receiving information, and the receiving information is used to indicate the receiving end. For example, the receiving end can be the user port logged in by the salesperson, or the user port of the team leader of the salesperson. Accept Messages are used to instruct goal completion data to be sent to sales or team leaders.

在本实施例中,统计端根据审阅配置信息将目标完成数据发送至接收端,以使得用户对活动数据和目标完成数据进行审阅查看,提高用户的信息管理效率,提高用户的使用体验。In this embodiment, the statistical terminal sends the goal completion data to the receiving terminal according to the review configuration information, so that the user can review and view the activity data and goal completion data, improve the user's information management efficiency, and improve the user's experience.

请参见图6,图6是本申请提供的信息管理系统的第二实施例的结构示意图。如图6所示,该信息管理系统100包括处理器101以及与处理器101连接的存储器102,其中,存储器102中存储有程序数据,处理器101调取存储器102存储的程序数据,以执行上述的信息管理方法。Please refer to FIG. 6, which is a schematic structural diagram of a second embodiment of the information management system provided by the present application. As shown in FIG. 6 , the information management system 100 includes a processor 101 and a memory 102 connected to the processor 101, wherein program data is stored in the memory 102, and the processor 101 calls the program data stored in the memory 102 to execute the above-mentioned information management methods.

其中,处理器101还可以称为CPU(Central Processing Unit,中央处理单元)。处理器101可能是一种电子芯片,具有信号的处理能力。处理器101还可以是通用处理器、数字信号处理器(DSP)、专用集成电路(ASIC)、现场可编程门阵列(FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。Wherein, the processor 101 may also be referred to as a CPU (Central Processing Unit, central processing unit). The processor 101 may be an electronic chip with signal processing capability. The processor 101 can also be a general-purpose processor, a digital signal processor (DSP), an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components . A general-purpose processor may be a microprocessor, or the processor may be any conventional processor, or the like.

存储器102可以为内存条、TF卡等,可以存储信息管理系统100中的全部信息,包括输入的原始数据、计算机程序、中间运行结果和最终运行结果都保存在存储器102中。它根据处理器101指定的位置存入和取出信息。有了存储器102,信息管理系统100才有记忆功能,才能保证正常工作。信息管理系统100的存储器102按用途可分为主存储器(内存)和辅助存储器(外存),也有分为外部存储器和内部存储器的分类方法。外存通常是磁性介质或光盘等,能长期保存信息。内存指主板上的存储部件,用来存放当前正在执行的数据和程序,但仅用于暂时存放程序和数据,关闭电源或断电,数据会丢失。The memory 102 can be a memory stick, a TF card, etc., and can store all the information in the information management system 100, including input raw data, computer programs, intermediate running results and final running results are all stored in the memory 102. It stores and retrieves information according to locations specified by the processor 101. With the memory 102, the information management system 100 has a memory function to ensure normal operation. The memory 102 of the information management system 100 can be divided into main memory (internal memory) and auxiliary memory (external memory) according to the purpose, and there is also a classification method of being divided into external memory and internal memory. External storage is usually magnetic media or optical discs, which can store information for a long time. Memory refers to the storage unit on the motherboard, which is used to store data and programs currently being executed, but it is only used to store programs and data temporarily, and the data will be lost when the power is turned off or cut off.

如图2所示,本申请还提供了另一种信息管理系统,该信息管理系统包括多个记录端和统计端。记录端用于获取用户的操作信息,以根据操作信息生成对应的活动数据;统计端用于获取预设时间段内多个记录端的活动数据;统计端用于基于多个活动数据以及预设的目标数据,生成用户的目标完成数据。As shown in FIG. 2 , the present application also provides another information management system, which includes multiple recording terminals and statistics terminals. The recording terminal is used to obtain the user's operation information to generate corresponding activity data according to the operation information; the statistical terminal is used to obtain the activity data of multiple recording terminals within a preset time period; the statistical terminal is used to Goal data, which generates the user's goal completion data.

其中,在本申请的一个实施例,信息管理系统中的各个模块可以分别或全部合并为一个或若干个单元来构成,或者其中的某个(些)单元还可以再拆分为功能上更小的多个子单元,可以实现同样的操作,而不影响本申请的实施例的技术效果的实现。上述模块是基于逻辑功能划分的,在实际应用中,一个模块的功能也可以由多个单元来实现,或者多个模块的功能由一个单元实现。Among them, in an embodiment of the present application, each module in the information management system can be combined into one or several units respectively or all to form, or one (some) of them can be further divided into functionally smaller units. The multiple subunits can realize the same operation without affecting the realization of the technical effects of the embodiments of the present application. The above-mentioned modules are divided based on logical functions. In practical applications, the functions of one module can also be realized by multiple units, or the functions of multiple modules can be realized by one unit.

请参见图7,图7是本申请提供的计算机可读存储介质的一实施例的结构示意图。如图7所示,该计算机可读存储介质110中存储有能够实现上述所有方法的程序指令111。Please refer to FIG. 7 , which is a schematic structural diagram of an embodiment of a computer-readable storage medium provided by the present application. As shown in FIG. 7 , the computer-readable storage medium 110 stores program instructions 111 capable of implementing all the above-mentioned methods.

在本申请各个实施例中的各功能单元集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在计算机可读存储介质110中。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来,该计算机可读存储介质110在一个程序指令111中,包括若干指令用以使得一台计算机设备(可以是个人计算机,系统服务器,或者网络设备等)、电子设备(例如MP3、MP4等,也可以是手机、平板电脑、可穿戴设备等移动终端,也可以是台式电脑等)或者处理器(processor)以执行本申请各个实施方式方法的全部或部分步骤。If the integrated units of the functional units in various embodiments of the present application are implemented in the form of software functional units and sold or used as independent products, they may be stored in the computer-readable storage medium 110 . Based on this understanding, the technical solution of the present application is essentially or the part that contributes to the prior art, or all or part of the technical solution can be embodied in the form of software products, and the computer-readable storage medium 110 is in a program Instruction 111 includes several instructions to make a computer device (which can be a personal computer, a system server, or a network device, etc.), an electronic device (such as MP3, MP4, etc., or a mobile phone, a tablet computer, a wearable device, etc.) The mobile terminal may also be a desktop computer, etc.) or a processor (processor) to execute all or part of the steps of the methods in various implementation manners of the present application.

本领域内的技术人员应明白,本申请的实施例可提供为方法、系统、或计算机程序产品。因此,本申请可采用完全硬件实施例、完全软件实施例或结合软件和硬件方面的实施例的形式。而且,本申请可采用在一个或多个其中包含有计算机可用程序代码的计算机可读存储介质110(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。Those skilled in the art should understand that the embodiments of the present application may be provided as methods, systems, or computer program products. Accordingly, the present application can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-readable storage media 110 (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.

本申请是参照根据本申请实施例的方法、设备(系统)、和计算机程序产品的流程图和/或方框图来描述的。应理解可由计算机可读存储介质110实现流程图和/或方框图中的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。可提供这些计算机可读存储介质110到通用计算机、专用计算机、嵌入式处理机或其他可编程数据处理设备的处理器以产生一个机器,使得通过计算机或其他可编程数据处理设备的处理器执行的程序指令111产生用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的装置。The present application is described with reference to flowcharts and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the present application. It should be understood that each process and/or block in the flowchart and/or block diagram, and a combination of processes and/or blocks in the flowchart and/or block diagram can be implemented by the computer-readable storage medium 110 . These computer-readable storage media 110 can be provided to a general purpose computer, a special purpose computer, an embedded processor, or a processor of other programmable data processing devices to produce a machine such that the The program instructions 111 generate means for implementing the functions specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

这些计算机可读存储介质110也可存储在能引导计算机或其他可编程数据处理设备以特定方式工作的计算机可读存储器中,使得存储在该计算机可读存储介质110中的程序指令111产生包括指令装置的制造品,该指令装置实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能。These computer-readable storage media 110 can also be stored in a computer-readable memory capable of directing a computer or other programmable data processing device to operate in a specific manner, so that the program instructions 111 stored in the computer-readable storage medium 110 generate An article of manufacture of a device that instructs a device to implement the function specified in a flow or steps of a flowchart and/or a block or blocks of a block diagram.

这些计算机可读存储介质110也可装载到计算机或其他可编程数据处理设备上,使得在计算机或其他可编程设备上执行一系列操作步骤以产生计算机实现的处理,从而在计算机或其他可编程设备上执行的程序指令111提供用于实现在流程图一个流程或多个流程和/或方框图一个方框或多个方框中指定的功能的步骤。These computer-readable storage media 110 can also be loaded onto a computer or other programmable data processing device, so that a series of operational steps are performed on the computer or other programmable device to produce computer-implemented processing, thereby The program instructions 111 executed on it provide steps for realizing the functions specified in one or more procedures of the flowchart and/or one or more blocks of the block diagram.

流程图中或在此以其他方式描述的任何过程或方法描述可以被理解为,表示包括一个或更多个用于实现特定逻辑功能或过程的步骤的可执行指令的代码的模块、片段或部分,并且本申请的优选实施方式的范围包括另外的实现,其中可以不按所示出或讨论的顺序,包括根据所涉及的功能按基本同时的方式或按相反的顺序,来执行功能,这应被本申请的实施例所属技术领域的技术人员所理解。Any process or method descriptions in flowcharts or otherwise described herein may be understood to represent modules, segments or portions of code comprising one or more executable instructions for implementing specific logical functions or steps of the process , and the scope of preferred embodiments of the present application includes additional implementations in which functions may be performed out of the order shown or discussed, including in substantially simultaneous fashion or in reverse order depending on the functions involved, which shall It should be understood by those skilled in the art to which the embodiments of the present application belong.

以上所述仅为本申请的实施方式,并非因此限制本申请的专利范围,凡是利用本申请说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本申请的专利保护范围内。The above is only the implementation of the application, and does not limit the patent scope of the application. Any equivalent structure or equivalent process conversion made by using the specification and drawings of the application, or directly or indirectly used in other related technologies fields, are all included in the scope of patent protection of this application in the same way.

Claims (10)

1.一种信息管理方法,其特征在于,应用于信息管理系统,所述信息管理系统包括多个记录端和统计端,所述信息管理方法包括:1. An information management method, characterized in that it is applied to an information management system, and the information management system includes a plurality of recording terminals and statistics terminals, and the information management method comprises: 所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据;The recording terminal obtains user operation information to generate corresponding activity data according to the operation information; 所述统计端响应于统计指令,获取多个所述记录端的活动数据;The statistical terminal acquires activity data of a plurality of recording terminals in response to a statistical instruction; 所述统计端基于多个所述活动数据以及目标数据,生成所述用户的目标完成数据。The statistical terminal generates the user's goal completion data based on the plurality of activity data and goal data. 2.根据权利要求1所述的信息管理方法,其特征在于,所述记录端包括用于获取电访数据的第一记录端;所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据的步骤,包括:2. The information management method according to claim 1, wherein the recording end includes a first recording end for obtaining televised data; the recording end obtains the user's operation information, so as to Steps for generating corresponding activity data, including: 所述第一记录端响应于外呼指令,获取所述用户的外呼信息;The first recording terminal acquires the user's outgoing call information in response to the outgoing call instruction; 所述第一记录端在所述外呼信息满足预设呼叫时长时,生成所述用户的电访数据。The first recording terminal generates the user's telephone interview data when the outbound call information meets the preset call duration. 3.根据权利要求2所述的信息管理方法,其特征在于,所述第一记录端在所述外呼信息满足预设呼叫时长时,生成所述用户的电访数据的步骤之后,所述信息管理方法还包括:3. The information management method according to claim 2, characterized in that, after the step of generating the user's telephone interview data when the outbound call information satisfies the preset call duration at the first recording end, the The information management approach also includes: 所述第一记录端将所述电访数据与所述外呼信息进行关联,以使得所述用户可以通过所述电访数据查看对应的所述外呼信息。The first recording terminal associates the telephone interview data with the outbound call information, so that the user can check the corresponding outbound call information through the telephone interview data. 4.根据权利要求1所述的信息管理方法,其特征在于,所述记录端包括用于获取沙龙数据的第二记录端;所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据的步骤,包括:4. The information management method according to claim 1, wherein the recording end includes a second recording end for obtaining salon data; the recording end obtains user operation information to generate The steps corresponding to the activity data include: 所述第二记录端响应于活动创建指令,获取所述用户的沙龙信息;The second recording terminal obtains the user's salon information in response to the activity creation instruction; 所述第二记录端根据所述沙龙信息生成所述用户的沙龙数据。The second recording terminal generates the user's salon data according to the salon information. 5.根据权利要求4所述的信息管理方法,其特征在于,所述第二记录端响应于活动创建指令,获取所述用户的沙龙信息的步骤,包括:5. The information management method according to claim 4, wherein the step of obtaining the user's salon information in response to the activity creation instruction by the second recording terminal comprises: 所述第二记录端响应于所述活动创建指令,生成沙龙活动,所述沙龙活动设置有活动时间;The second recording terminal generates a salon activity in response to the activity creation instruction, and the salon activity is set with an activity time; 所述第二记录端在到达所述活动时间时,获取所述沙龙活动的活动记录,以作为所述用户的沙龙信息。When the activity time is reached, the second recording terminal obtains the activity record of the salon activity as the user's salon information. 6.根据权利要求1所述的信息管理方法,其特征在于,所述记录端包括用于获取命中数据的第三记录端;所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据的步骤,包括:6. The information management method according to claim 1, wherein the recording end includes a third recording end for obtaining hit data; the recording end obtains user operation information to generate The steps corresponding to the activity data include: 所述第三记录端在预设时间段内获取所述用户的聊天信息;The third recording terminal obtains the user's chat information within a preset time period; 所述第三记录端对所述聊天信息进行关键词匹配,并将匹配结果作为所述用户的命中数据。The third recording terminal performs keyword matching on the chat information, and uses the matching result as the hit data of the user. 7.根据权利要求1所述的信息管理方法,其特征在于,所述记录端包括用于获取跟进数据的第四记录端;所述记录端获取用户的操作信息,以根据所述操作信息生成对应的活动数据的步骤,包括:7. The information management method according to claim 1, wherein the recording end includes a fourth recording end for obtaining follow-up data; the recording end obtains the user's operation information to Steps for generating corresponding activity data, including: 所述第四记录端响应于记录指令,获取所述用户的客户意向记录;The fourth recording terminal obtains the user's customer intention record in response to the recording instruction; 所述第四记录端根据所述客户意向记录生成对应的所述跟进数据。The fourth recording end generates the corresponding follow-up data according to the customer intention record. 8.根据权利要求1所述的信息管理方法,其特征在于,所述统计端基于多个所述活动数据以及目标数据,生成所述用户的目标完成数据的步骤之后,包括:8. The information management method according to claim 1, characterized in that, after the step of generating the user's target completion data based on a plurality of the activity data and target data, the statistical terminal includes: 所述统计端获取所述用户的审阅配置信息,基于所述审阅配置信息将所述目标完成数据发送至接收端。The statistical terminal obtains the review configuration information of the user, and sends the goal completion data to the receiving terminal based on the review configuration information. 9.一种信息管理系统,其特征在于,包括多个记录端和统计端,所述记录端用于获取用户的操作信息,以根据所述操作信息生成对应的活动数据;所述统计端用于获取预设时间段内多个所述记录端的活动数据;所述统计端用于基于多个所述活动数据以及预设的目标数据,生成所述用户的目标完成数据。9. An information management system, characterized in that it includes a plurality of recording terminals and a statistical terminal, the recording terminal is used to obtain user operation information, so as to generate corresponding activity data according to the operational information; the statistical terminal uses Acquiring activity data of a plurality of recording terminals within a preset time period; the statistics terminal is used to generate target completion data of the user based on the plurality of activity data and preset target data. 10.一种计算机可读存储介质,其特征在于,存储有程序指令,所述程序指令被执行以实现如权利要求1-8任一项所述的信息管理方法。10. A computer-readable storage medium, characterized by storing program instructions, the program instructions are executed to implement the information management method according to any one of claims 1-8.
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