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CN113766180B - Stroke monitoring method, server side, monitoring side, electronic equipment and storage medium - Google Patents

Stroke monitoring method, server side, monitoring side, electronic equipment and storage medium Download PDF

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Publication number
CN113766180B
CN113766180B CN202010508172.5A CN202010508172A CN113766180B CN 113766180 B CN113766180 B CN 113766180B CN 202010508172 A CN202010508172 A CN 202010508172A CN 113766180 B CN113766180 B CN 113766180B
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monitoring
server
multimedia data
monitoring end
verification code
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CN113766180A (en
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王思
詹文使
苏纵横
请求不公布姓名
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Hanhai Information Technology Shanghai Co Ltd
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Hanhai Information Technology Shanghai Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0645Rental transactions; Leasing transactions
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40Business processes related to the transportation industry

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Abstract

The invention provides a travel monitoring method, a server, a monitoring end, electronic equipment and a storage medium. The travel monitoring method comprises the following steps: after the server generates a network vehicle order, acquiring contact information of a monitoring end from order information of the network vehicle order; after determining that the journey starts, sending a monitoring notification to the monitoring end according to the contact information, and receiving multimedia data recorded and uploaded by the user end in real time; and when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification, sending the multimedia data to the monitoring end in a live broadcast mode. The invention realizes real-time monitoring of the network travel course by the monitoring terminal, so that the monitoring terminal can take corresponding treatment measures when abnormal conditions are found, and the safety of riding users is ensured.

Description

Stroke monitoring method, server side, monitoring side, electronic equipment and storage medium
Technical Field
The present invention relates to the field of internet technologies, and in particular, to a trip monitoring method, a server, a monitoring end, an electronic device, and a storage medium.
Background
With the rapid development of internet technology, internet taxi service is becoming more popular with users, and users can get a taxi more conveniently and more rapidly through internet taxi service.
Based on the special environment where the drivers and passengers are co-located in the network about car, the collision or other crime rate of the drivers and passengers is always a high-incidence security event of public transportation. Network car-taking safety is still a social focus, and security problem protection of driver and passenger is always a major risk of a platform, wherein harassment-related events are always in social focus safety, and the occurrence rate of the harassment-related events of drunk passengers and underage passengers is more than 50%. For drunk passengers or minors to use net to get about the car, the platform calls for the necessity of adult accompaniment, but there is still such a user riding alone. From the perspective of the passengers, the drunk or underage self-protection consciousness of the passengers is lower, and the passengers in the scenes are in a weak place, so that the passengers in the scenes have great potential safety hazards especially when the passengers take the passengers alone at night.
Aiming at the protection of the vulnerable group of the special scene, the frightening and monitoring daemon in the journey needs to be enhanced. Therefore, how to monitor the travel of the network vehicle is a urgent problem to be solved in the current network vehicle safety management.
Disclosure of Invention
In view of the foregoing, embodiments of the present invention are provided to provide a trip monitoring method, a server, a monitoring terminal, an electronic device, and a storage medium that overcome or at least partially solve the foregoing problems.
In a first aspect, an embodiment of the present invention discloses a trip monitoring method, which is executed at a server, and the method includes:
After generating a network vehicle order, acquiring contact information of a monitoring end from order information of the network vehicle order;
After determining that the journey starts, sending a monitoring notification to the monitoring end according to the contact information, and receiving multimedia data recorded and uploaded by the user end in real time;
And when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification, sending the multimedia data to the monitoring end in a live broadcast mode.
Optionally, before the sending the multimedia data to the monitoring end in a live broadcast manner, the method further includes: performing identity verification on the monitoring end; the step of sending the multimedia data to the monitoring end in a live broadcast mode comprises the following steps: and after the identity of the monitoring end is successfully verified, the multimedia data is sent to the monitoring end in a live broadcast mode.
Optionally, the monitoring request includes acquiring verification code indication information; after the contact information of the monitoring end is obtained from the order information of the network about vehicle order, the method further comprises the following steps: generating live broadcast channel information corresponding to the monitoring end; the step of performing identity verification on the monitoring end comprises the following steps: responding to the acquired verification code indication information, and judging whether the monitoring end is subjected to identity verification for the first time in the current journey; when determining that identity verification is performed on the monitoring end for the first time in the current journey, taking live broadcast channel information corresponding to the monitoring end as a first verification code, and issuing the first verification code to the monitoring end; and receiving a second verification code returned by the monitoring end, and determining that the identity of the monitoring end is successfully verified when the second verification code is identical to the first verification code.
Optionally, the method further comprises: detecting whether the stroke is finished or not at regular time; and stopping sending the multimedia data to the monitoring terminal after determining that the stroke is finished.
Optionally, the method further comprises: when the continuous preset duration is determined not to receive the multimedia data sent by the user terminal, calling the user terminal; judging whether the travel track is abnormal or not when the call fails; when the travel track is determined to be abnormal, starting an alarm; when the travel track is determined to be normal, increasing the judgment times once; and when the judging times reach the preset times, marking the network contract vehicle order as an abnormal order.
In a second aspect, an embodiment of the present invention discloses a travel monitoring method, which is executed at a monitoring end, and the method includes:
receiving a monitoring notice sent by a server; the monitoring notification is sent by the server side according to the contact information of the monitoring side after the start of the journey is determined; the contact information of the monitoring end is obtained from order information of the network about car order after the network about car order is generated for the server end;
responding to the monitoring notification, and sending a monitoring request to the server;
receiving multimedia data sent by the server through a live broadcast mode, and playing the multimedia data; and the multimedia data is transmitted by the server after receiving the monitoring request, and the multimedia data is recorded by the user side in real time and uploaded to the server.
Optionally, the monitoring request includes acquiring verification code indication information; after the monitoring request is sent to the server, the method further comprises the following steps: receiving a first verification code issued by the server; the first verification code is live broadcast channel information corresponding to the monitoring end, and the first verification code is issued by the server end after responding to the acquired verification code indication information and determining that the monitoring end is authenticated for the first time in the current journey; and acquiring a second verification code input by the user, and returning the second verification code to the server.
Optionally, the method further comprises: and responding to the alarm triggering instruction, and starting an alarm.
In a third aspect, an embodiment of the present invention discloses a server, where the server includes:
The acquisition module is used for acquiring contact information of a monitoring end from order information of the network appointment vehicle order after the network appointment vehicle order is generated;
The first sending module is used for sending a monitoring notification to the monitoring end according to the contact information after determining that the journey starts;
The first receiving module is used for receiving the multimedia data recorded and uploaded by the user side in real time;
And the second sending module is used for sending the multimedia data to the monitoring end in a live broadcast mode when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification.
Optionally, the server further includes: the verification module is used for carrying out identity verification on the monitoring end before the second sending module sends the multimedia data to the monitoring end in a live broadcast mode; the second sending module is specifically configured to send the multimedia data to the monitoring end in a live broadcast manner after the monitoring end is successfully authenticated.
Optionally, the monitoring request includes acquiring verification code indication information; the server side further comprises: the generation module is used for generating live channel information corresponding to the monitoring end; the verification module comprises: the verification judging unit is used for responding to the acquired verification code indication information and judging whether the monitoring end is subjected to identity verification for the first time in the current journey; the issuing unit is used for issuing the first verification code to the monitoring end by taking the live broadcast channel information corresponding to the monitoring end as the first verification code when the judging unit determines that the monitoring end is subjected to identity verification for the first time in the current journey; and the determining unit is used for receiving a second verification code returned by the monitoring end, and determining that the identity verification of the monitoring end is successful when the second verification code is identical to the first verification code.
Optionally, the server further includes: and the detection module is used for detecting whether the stroke is ended or not at regular time, and stopping sending the multimedia data to the monitoring end after determining that the stroke is ended.
Optionally, the server further includes: a calling module, configured to call the user side when it is determined that the continuous preset duration does not receive the multimedia data sent by the user side; the judging module is used for judging whether the travel track is abnormal or not when the calling module fails to call; the first alarm module is used for starting alarm when the judgment module determines that the travel track is abnormal; the statistics module is used for increasing the judgment times once when the judgment module determines that the travel track is normal; and the marking module is used for marking the order of the network appointment vehicle as an abnormal order when the judging times reach the preset times.
In a fourth aspect, an embodiment of the present invention discloses a monitoring terminal, where the monitoring terminal includes:
the second receiving module is used for receiving the monitoring notification sent by the server; the monitoring notification is sent by the server side according to the contact information of the monitoring side after the start of the journey is determined; the contact information of the monitoring end is obtained from order information of the network about car order after the network about car order is generated for the server end;
the third sending module is used for responding to the monitoring notification and sending a monitoring request to the server;
the playing module is used for receiving the multimedia data sent by the server side in a live broadcast mode and playing the multimedia data; and the multimedia data is transmitted by the server after receiving the monitoring request, and the multimedia data is recorded by the user side in real time and uploaded to the server.
Optionally, the monitoring request includes acquiring verification code indication information; the monitoring end further comprises: the third receiving module is used for receiving the first verification code issued by the server; the first verification code is live broadcast channel information corresponding to the monitoring end, and the first verification code is issued by the server end after responding to the acquired verification code indication information and determining that the monitoring end is authenticated for the first time in the current journey; and the return module is used for acquiring a second verification code input by the user and returning the second verification code to the server.
Optionally, the monitoring end further includes: and the second alarm module is used for responding to the alarm triggering instruction and starting an alarm.
In a fifth aspect, an embodiment of the present invention discloses an electronic device, including: one or more processors; and one or more machine-readable media having instructions stored thereon; the instructions, when executed by the one or more processors, cause the processor to perform the trip monitoring method as described above as being performed by the server or the trip monitoring method as described above as being performed by the monitor.
In a sixth aspect, an embodiment of the present invention discloses a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements a travel monitoring method performed by a server as any one of the above, or implements a travel monitoring method performed by a monitoring end as any one of the above.
In the embodiment of the invention, after generating a network vehicle order, a server acquires contact information of a monitoring end from order information of the network vehicle order; after determining that the journey starts, sending a monitoring notification to the monitoring end according to the contact information, and receiving multimedia data recorded and uploaded by the user end in real time; and when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification, sending the multimedia data to the monitoring end in a live broadcast mode. Therefore, in the embodiment of the invention, the monitoring end is authorized in the network taxi order, the multimedia data is recorded and uploaded to the server end in real time in the journey by the order receiving user end or the order placing user end, and the multimedia data is sent to the monitoring end by the server end in the journey in a live broadcast mode, so that the journey is monitored in real time by the monitoring end, the monitoring end can take corresponding treatment measures when abnormality is found, and the safety of a taxi taking user is ensured.
Drawings
FIG. 1 is a flow chart of steps of a method for monitoring travel according to an embodiment of the present invention.
FIG. 2 is a flow chart of steps of another method for monitoring travel according to an embodiment of the present invention.
FIG. 3 is a flow chart of steps of another method for monitoring travel according to an embodiment of the present invention.
Fig. 4 is an interface schematic diagram of the ordering user side according to an embodiment of the present invention.
Fig. 5 is an interface schematic diagram of a monitoring end setup by a subscriber end according to an embodiment of the present invention.
Fig. 6 is an interface schematic diagram of a monitoring end during start-up monitoring according to an embodiment of the present invention.
Fig. 7 is an interface schematic diagram during identity verification at the monitoring end according to an embodiment of the present invention.
Fig. 8 is an interface schematic diagram of a monitoring end playing voice according to an embodiment of the present invention.
Fig. 9 is a schematic interface diagram of another monitoring end according to an embodiment of the present invention when playing voice.
Fig. 10 is a block diagram of a server according to an embodiment of the present invention.
Fig. 11 is a block diagram of a monitoring terminal according to an embodiment of the present invention.
Detailed Description
In order that the above-recited objects, features and advantages of the present invention will become more readily apparent, a more particular description of the invention will be rendered by reference to the appended drawings and appended detailed description.
The network taxi is a short name of network taxi reservation. The network taxi may include taxis, windward, express, special cars, and the like. In order to ensure the safety of the ordering user in the riding journey, the embodiment of the invention proposes that a third party monitoring end is authorized to be appointed in the network taxi order, the multimedia data is recorded and uploaded to a server end in real time in the journey by the order receiving user end or the ordering user end, and the multimedia data is sent to the monitoring end by the server end in the live broadcast mode in the journey; thereby realizing real-time monitoring of the travel through the monitoring end.
Wherein, the ordering user side can be APP (application program) used by the ordering user (namely passenger), and the APP used by the user for establishing the association order with the taxi can also be used for the taxi-patrol user to get on the taxi after the taxi-patrol user gets on the taxi. The order receiving user terminal can be an APP used by the order receiving user (namely a driver), and also can be a vehicle-mounted intelligent vehicle terminal of a taxi for tour. The server may be a server corresponding to the APP and the vehicle terminal. The monitoring end can be a third party user end (namely a daemon) appointed by the ordering passenger, and the third party can be a relatives and friends, a service end customer service, other authorized organizations and the like.
Referring to FIG. 1, a flow chart of steps of a method of travel monitoring is shown in an embodiment of the present invention. The trip monitoring method shown in fig. 1 is executed at the server side.
As shown in fig. 1, the travel monitoring method may include the steps of:
and step 101, after generating the network about vehicle order, acquiring contact information of a monitoring end from order information of the network about vehicle order.
The server side generates a network about car order after the order receiving user receives the order, and the third party monitoring side is authorized in the network about car order, which can be authorized by the order receiving user side or by the order receiving user side. The order information of the network about vehicle order can comprise contact information of a monitoring end, authorization indication information of an order-placing user end, authorization indication information of an order-receiving user end and the like.
Step 102, after determining that the trip starts, sending a monitoring notification to the monitoring end according to the contact information, and receiving multimedia data recorded and uploaded by the user end in real time.
When the order receiving user triggers the trip start operation at the order receiving user end, the order receiving user end responds to the trip start operation and sends trip start indication information to the server. After the journey starts, the multimedia data can be recorded in real time by the order receiving user side or the order placing user side, and the multimedia data can be uploaded to the server side in real time. Wherein the multimedia data may comprise audio data, or video data, or both audio data and video data.
After receiving the trip start indication information, the server determines the trip start. And the server side sends a monitoring notification to the monitoring side according to the contact information. For example, the contact information of the monitoring end may be a telephone number of the monitoring end, and the server end may send a short message to the telephone number as a monitoring notification, where the short message may include information such as a monitoring link.
Step 103, when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification, sending the multimedia data to the monitoring end in a live broadcast mode.
After receiving the monitoring notification, the monitoring end sends a monitoring request to the server if the monitoring end selects to perform travel monitoring. After receiving a monitoring request sent by a monitoring end, a server side acquires the received multimedia data and sends the multimedia data to the monitoring end in a live broadcast mode, so that the monitoring end monitors the travel of the network vehicle in real time.
Referring to FIG. 2, a flowchart of steps of another method of trip monitoring is shown in accordance with an embodiment of the present invention. The travel monitoring method shown in fig. 2 is performed at the monitoring end.
As shown in fig. 2, the travel monitoring method may include the steps of:
Step 201, receiving a monitoring notification sent by a server.
After the server generates the network vehicle order, the contact information of the monitoring end is obtained from the order information of the network vehicle order, and after the beginning of the journey is determined, the monitoring end is sent to the monitoring end according to the contact information of the monitoring end.
And step 202, responding to the monitoring notification and sending a monitoring request to the server.
After the monitoring end receives the monitoring notification, a user of the monitoring end selects whether to perform travel monitoring, if so, the monitoring end generates a monitoring request and sends the monitoring request to the server end so as to inform the server end that the monitoring end needs to perform travel monitoring. For example, the server side sends a short message to the telephone number of the monitor side as a monitor notice, the short message contains a monitor link, the monitor side accesses the monitor link and then enters a monitor interface, and whether to monitor the journey is selected in the interface.
Step 203, receiving the multimedia data sent by the server through a live broadcast mode, and playing the multimedia data.
After receiving the monitoring request sent by the monitoring end, the server sends the multimedia data to the monitoring end in a live broadcast mode. The monitoring end receives the multimedia data sent by the service end in a live broadcast mode in real time and plays the multimedia data, so that the monitoring end monitors the travel of the network vehicle in real time.
In the embodiment of the invention, the monitoring end is authorized in the network taxi order, the multimedia data is recorded and uploaded to the service end in real time in the journey by the order receiving user end or the order placing user end, and the multimedia data is sent to the monitoring end by the service end in the journey in a live broadcast mode, so that the journey is monitored in real time by the monitoring end, the monitoring end can take corresponding treatment measures when abnormality is found, and the safety of a taxi taking user is ensured.
Next, the travel monitoring method is described from the overall interaction process. The exclusive daemon function can be started by a user end, namely a user, a client end, namely a driver, or based on the strategy identification of a server end.
The conditions that are initiated by the driver include: the driver encounters drunk violent passengers and the like. Providing a driver end to select platform customer service or other authorized organizations for conservation.
The starting by the service end comprises the following steps: drunk, minor driving and other high-risk scene conditions based on strategy identification. Also, for example, if the policy has identified it as being a substitute for others, the server will further guide the user or driver to prepare for the report.
In the embodiment of the invention, the stroke monitoring process mainly relates to the following aspects:
1. Ordering user terminal
And adding a dedicated daemon report function on the order-placing user side. The ordering user selects the exclusive daemon, the service end based on the scene strategy guides the prompt or the ordering user to select the service autonomously, the ordering user selects the third party monitoring end, and the third party monitoring end can be a relative friend, platform customer service or other authorized organization. When the third party monitoring end is a friend, the user needs to fill in the contact information of the friend. The ordering user submits an exclusive guard for authorization, and if the ordering user is not authorized, the monitoring end cannot realize the live broadcast function of the multimedia data. After the exclusive guard report is prepared, monitoring authorization to the monitoring end and the order receiving user end can be started, and the contact information of the monitoring end is uploaded to the server end.
2. Order receiving user terminal
After receiving the order-ordering request for opening the exclusive guard, the order-ordering user can be prompted to need authorization monitoring, and the order-ordering user agrees to the authorization monitoring to order the order. If the order receiving user starts the exclusive guard report, the order receiving user is prompted to need authorization monitoring, and if the order receiving user refuses the authorization monitoring, the order receiving user can cancel the order. After the trip is started, the order receiving user side preferably records and uploads the multimedia data to the server side in real time.
3. Service end
And after the process starts, the server sends a monitoring notification to the monitoring end based on the contact information of the monitoring end. After the monitoring end starts monitoring, the monitoring end can be authenticated. After the identity of the monitoring end is successfully verified, multimedia data is sent to the monitoring end in a live broadcast mode, and a real-time travel track can also be sent to the monitoring end. And after the journey is finished, the server stops sending the multimedia data and the journey track. The server can also detect whether the multimedia data is interrupted or not, and if the interruption is found, the corresponding processing can be performed. For example, when detecting that the recording of the order receiving user terminal is abnormally interrupted or the real-time recording function cannot be started normally, the order receiving user terminal can be started to record in real time, and/or prompt the order receiving user, and the user is guided to alarm based on strategy judgment.
4. Monitoring terminal
The monitoring end may be an H5 (Hyper Text Markup Language, hypertext markup language 5) page end, for example, the link of the H5 page is carried in a sms notification sent by the server end. On the basis of the journey sharing function, the invention adds a real-time multimedia data playing function for the monitoring end in the H5 page. Based on the monitoring process, abnormal data identification can be captured, and the abnormal data identification is synchronized to a monitoring end and a service end through the H5 page, such as passenger help-seeking keywords, abnormal stay of vehicles, deviation and other driving tracks. The monitoring end (daemon) can timely find the security problem of the ordering user end (daemon) according to the multimedia data, the travel track and the like.
In order to prevent the multimedia data from being maliciously spread, the monitoring terminal can be subjected to identity verification, and the monitoring terminal with failed identity verification cannot hear the multimedia data.
The live broadcast can listen to the multimedia data recorded in the network vehicle in real time. In addition, the live broadcasting technology does not store the original multimedia file on the monitoring terminal equipment, the live broadcasting is started after the travel is started, and the live broadcasting is ended after the travel is ended, so that the malignant propagation of the original multimedia file is prevented. The daemon at the monitoring end can track in real time and collect effective means for the first time once the abnormality is found. For example, the guardian can give an alarm by one key on the monitoring end, and the guardian and the police make a special alarm flow, so that the police can synchronize the evidence obtaining content.
Referring to fig. 3, a flowchart of steps of another trip monitoring method according to an embodiment of the present invention is shown, and the trip monitoring method is described by selecting a dedicated daemon based on a user side to be placed, and recording and uploading multimedia data in real time by the user side.
As shown in fig. 3, the travel monitoring method may include:
Step 301, the passenger at the subscriber side gets the order or calls.
Step 302, the subscriber terminal passenger selects a dedicated daemon.
Step 303, the passenger at the order subscriber adds the daemon and sets the contact information of the daemon.
Step 304, the subscriber terminal passenger submits an exclusive guard for authorization.
Fig. 4 is an interface schematic diagram of the ordering user side according to an embodiment of the present invention. As shown in fig. 4, when a passenger gets a ticket, a prompt message of "whether the ticket upgrades the proprietary daemon" can be displayed in the interface, and two options of "yes" and "no" are provided. After the passenger selects the option "yes", the passenger considers that the passenger selects the exclusive daemon, and the user can select the option "no" to abandon the exclusive daemon service.
Fig. 5 is an interface schematic diagram of a monitoring end setup by a subscriber end according to an embodiment of the present invention. After selecting the exclusive daemon, the passenger enters the interface shown in fig. 5 for setting. As shown in fig. 5, the passenger may select a travel daemon (including a parent daemon, a customer service daemon, and a three-party service daemon), for example, select a parent daemon, set contact information (telephone number, etc.) of the parent daemon, and after setting, select to submit a report, and complete the authorization exclusive daemon.
After submitting the dedicated guard report of the authorization, the ordering client can send an ordering request to the server, wherein the ordering request can include contact information of the monitoring end (i.e. the guard), authorization indication information of the ordering client, and the like. After receiving the order information, the server allocates an order task and carries indication information needing authorization monitoring in the order task.
And 305, after the order receiving user end driver agrees to authorize monitoring, order receiving is carried out.
After the order receiving user terminal agrees to the authorization monitoring, sending an order receiving response to the server terminal, wherein the order receiving response carries authorization indication information of the order receiving user terminal.
Step 306, after determining that the order-placing user side and the order-receiving user side are authorized, the server side generates a network order.
The server receives the order request of the order user terminal and the order receiving response of the order receiving user terminal, the order receiving user terminal authorization can be determined according to the order receiving user terminal authorization indication information, and then the network order is generated. Order information for the net appointment vehicle order may include: contact information of the monitoring end, a travel starting position, a travel ending position, a license plate number of the order receiving vehicle and the like. The server sends a response message to the single user terminal that the monitoring is successful.
In step 307, the ordering subscriber receives a response message that the ordering and authorization monitoring is successful.
Step 308, the server acquires the contact information of the monitoring end and generates the live broadcast channel information corresponding to the monitoring end.
The server acquires contact information of the monitoring end from order information of the network taxi order, and generates live broadcast channel information corresponding to the monitoring end. The server side can apply for the live broadcast channel corresponding to the monitoring side, generate a live broadcast account number for the live broadcast channel, and take the live broadcast account number as live broadcast channel information.
Step 309, the driver at the order receiving user end clicks on the passenger to get on the vehicle, and records and uploads the multimedia data in real time.
After the driver clicks the passenger to get on the vehicle, the order receiving user side sends journey start indication information to the service side.
Step 310, the server updates the travel dynamics in real time after the travel starts, receives the multimedia data, and sends a monitoring notification to the monitoring end.
After receiving the trip start indication information, the server determines the trip start, receives the multimedia data recorded and uploaded by the order receiving user side in real time, and sends a monitoring notification to the monitoring side according to the contact information of the monitoring side. For example, the server may send a short message to the telephone number of the monitor as a monitor notification, where the short message may include information such as a monitor link.
In step 311, the monitoring terminal receives the monitoring notification.
After the monitoring end receives the monitoring notice, the daemon clicks the monitoring link in the short message and enters the corresponding H5 page. The travel track can be displayed in real time in the H5 page, and the daemon can select the option of travel monitoring.
In step 312, the monitoring daemon selects to perform trip monitoring and sends a monitoring request to the server.
After receiving the monitoring request, the server performs identity verification on the monitoring end.
In the embodiment of the invention, the identity of the monitoring terminal can be verified through the verification code. The monitoring request comprises the verification code acquisition indication information. The process of the server side for carrying out identity verification on the monitoring side can comprise the following steps: the server side responds to the acquisition of the verification code indication information and judges whether the monitoring side is subjected to identity verification for the first time in the current journey; when determining that identity verification is performed on the monitoring end for the first time in the current journey, taking live broadcast channel information corresponding to the monitoring end as a first verification code, and issuing the first verification code to the monitoring end; and receiving a second verification code returned by the monitoring end, and determining that the identity of the monitoring end is successfully verified when the second verification code is identical to the first verification code.
The monitoring end possibly exits monitoring in the monitoring process of the current journey and then enters monitoring again, and at the moment, the monitoring end can send a monitoring request to the server end again, so that the server end can judge whether to carry out identity verification on the monitoring end for the first time in the current journey after receiving the monitoring request. If the authentication is not performed on the monitoring end for the first time in the current journey, the authentication can be not repeated, and the authentication result of performing the authentication on the monitoring end for the last time in the current journey is adopted; if the identity verification is performed on the monitoring end for the first time in the current journey, the identity verification is performed on the monitoring end. The following steps 313 to 315 describe the authentication process performed after determining that the monitoring end is authenticated for the first time in this trip.
Step 313, the server sends the first verification code to the monitor.
The server takes the live broadcast channel information corresponding to the monitoring end as a first verification code, and issues the first verification code to the monitoring end through a short message.
In step 314, the monitoring end submits the second verification code.
After the monitoring end receives the first verification code, a second verification code is input in a verification code input box, and the second verification code is submitted.
In step 315, the server determines whether the verification is successful. If yes, go to step 318; if not, go to step 316.
The server compares whether the first verification code is consistent with the second verification code. If the verification is consistent, determining that the verification is successful; and when the verification is inconsistent, determining that the verification fails.
Fig. 6 is an interface schematic diagram of a monitoring end during start-up monitoring according to an embodiment of the present invention. Fig. 6 illustrates multimedia data as voice data. As shown in fig. 6, after entering the H5 page, the monitoring end may display "this list is ready, and authorized in-vehicle real-time voice shares prompt information for you" in the page, and provide an option of "play voice" as an option for the daemon to select to perform trip monitoring. After the daemon selects the option of playing voice, the daemon considers that the daemon selects to monitor the journey.
Fig. 7 is an interface schematic diagram during identity verification at the monitoring end according to an embodiment of the present invention. Fig. 7 illustrates multimedia data as voice data. After the daemon chooses to monitor the journey, the daemon enters the interface shown in fig. 7 for identity verification. As shown in fig. 7, an option of "obtaining a verification code" is provided in the interface, after the daemon selects "obtaining a verification code", the monitoring end generates a monitoring request carrying indication information of obtaining the verification code, the monitoring request is sent to the server end, the monitoring end receives the first verification code issued by the server end, the daemon inputs the second verification code into a verification code input box in the interface, and selects an option of "submitting the verification code", and the second verification code is submitted to the server end.
In step 316, the server returns a verification failure message to the monitor.
In step 317, the monitoring end displays a verification failure message.
For example, "verification code error, unable to verify" is displayed.
In step 318, the server sends the multimedia data to the monitor end in a live broadcast manner.
In step 319, the monitoring end displays the verification success message and plays the multimedia data.
Fig. 8 is an interface schematic diagram of a monitoring end playing voice according to an embodiment of the present invention. Fig. 8 illustrates multimedia data as voice data. As shown in fig. 8, when the monitoring end plays the voice, the interface can provide a voice stopping option, and after the daemon selects the voice stopping option, the monitoring end can stop playing the voice.
Fig. 9 is a schematic interface diagram of another monitoring end according to an embodiment of the present invention when playing voice. Fig. 9 illustrates multimedia data as voice data. As shown in fig. 9, when the monitoring end plays the voice, the interface can provide a "sharing stop" option, and after the daemon selects the "sharing stop" option, the sharing can be stopped.
When the daemon determines that the passenger is dangerous through the played multimedia data, a one-key alarm can be triggered, an alarm triggering instruction is generated, the monitoring end responds to the alarm triggering instruction, the alarm is started, alarm information is sent to the alarm processing platform, and the alarm information can comprise information such as a travel track, content description of the multimedia data and the like. As shown in fig. 8 and 9, a "110 alarm" option is provided in the interface, and when the daemon selects the "110 alarm" option, a one-touch alarm can be triggered.
In step 320, the server periodically detects whether the trip is over. If yes, go to step 321; if not, continuing to detect.
For specific data of the timing duration, any applicable value may be set according to practical experience, for example, the timing duration may be set to 5 seconds, 8 seconds, 10 seconds, 12 seconds, and so on, which is not limited by the embodiment of the present invention.
In step 321, the server stops sending the multimedia data to the monitor, and returns a trip finished message.
At step 322, the monitor displays an end of travel message.
Step 323, record interruption at the order receiving user side.
In step 324, the server determines whether the multimedia data is not received for a continuous preset duration. If yes, go to step 325; if not, continuing to judge.
After receiving the multimedia data, the server records the receiving time in real time, and can determine whether the multimedia data is not received in continuous preset time according to the time interval between the receiving time of the last received multimedia data and the current time.
For specific data of the preset duration, any applicable value may be set according to practical experience, for example, the preset duration may be set to 30 seconds, 1 minute, etc., which is not limited in the embodiment of the present invention.
In step 325, the server automatically calls the order receiving client.
And after the server side judges that the continuous preset time period does not receive the multimedia data, the server side automatically calls out a driver receiving the single user side. For example, platform services place a call to a driver, etc.
In step 326, the server determines whether the call is successful. If yes, go to step 327; if not, go to step 328.
In step 327, the server side knows the reason of the interruption and prompts the order receiving user side to restart recording.
If the server call is successful, the driver feedback signal is weak or other misoperation causes recording interruption, and the platform customer service can prompt the driver to restart recording.
In step 328, the server determines whether the travel track is abnormal. If yes, go to step 329; if not, go to step 330.
If the call of the server fails, the server judges whether the travel track is abnormal. The server can monitor the travel track in real time, compare the current travel track with a normal travel track between a travel starting position and a travel ending position in the network taxi order, and determine that the travel track is abnormal if the current travel track deviates from the normal travel track by more than a preset range.
Step 329, the server starts an alarm.
After determining that the travel track is abnormal, the server can start an alarm and send alarm information to the alarm processing platform, wherein the alarm information can comprise the travel track, multimedia data and the like.
In step 330, the server increases the number of times of judgment once.
In step 331, the server determines whether the number of times reaches a preset number of times. If yes, go to step 332; if not, the statistics of the duration of the multimedia data not received is restarted, and step 324 is returned.
For specific data of the preset times, any applicable value may be set according to practical experience, for example, the preset times may be set to 2 times, 3 times, 5 times, and so on, which is not limited in the embodiment of the present invention.
In step 332, the server marks the network about order as an abnormal order.
After the server side judges that the judging times reach the preset times, whether the multimedia data are not received in the continuous preset time length is not judged continuously, and the network vehicle order is taken as an abnormal order so as to analyze and process the network vehicle order later.
In the embodiment of the invention, based on the recording and broadcasting form in the network taxi travel safety daemon function, the condition that the recording and broadcasting can not hear the in-vehicle abnormality in real time and the recall is limited is considered, and the method is generally used for follow-up evidence collection. Therefore, a live broadcast mode is introduced, and accurate daemon is carried out on users with daemon demands, such as application called for minor users, application of drunk passengers riding independently, safety daemon of drunk passenger drivers, and the like, so that real-time daemon is carried out, and the safety is ensured to reach a destination. The condition in the vehicle can be live broadcast in real time in the journey, and the safety of the user is concerned in real time, even if the vehicle occupant is in a state without a mobile phone; the daemon can designate relatives and friends, platform customer service, third party public organization, and users such as no relatives and friends or personal reasons do not need to daemon, other public daemons can be selected, and people can be daemons; the server can also bind the equipment number and identity verification to the monitoring end, so that malignant propagation is avoided; the platform monitors the live state, if the abnormality can trigger the intervention upgrading flow, the live state can be confirmed with a daemon, and serious situation caused by interference to a victim can be avoided.
Referring to fig. 10, a block diagram of a server according to an embodiment of the present invention is shown.
As shown in fig. 10, the server may include the following modules:
The acquiring module 1001 is configured to acquire contact information of a monitoring end from order information of a network about vehicle order after generating the network about vehicle order;
a first sending module 1002, configured to send a monitoring notification to the monitoring end according to the contact information after determining that the trip begins;
A first receiving module 1003, configured to receive multimedia data recorded and uploaded by the user side in real time;
And the second sending module 1004 is configured to send the multimedia data to the monitoring end in a live broadcast manner when receiving a monitoring request sent by the monitoring end after responding to the monitoring notification.
Optionally, the server further includes: the verification module is configured to perform identity verification on the monitoring end before the second sending module 1004 sends the multimedia data to the monitoring end in a live broadcast manner; the second sending module 1004 is specifically configured to send the multimedia data to the monitoring end in a live broadcast manner after the monitoring end is successfully authenticated.
Optionally, the monitoring request includes acquiring verification code indication information; the server side further comprises: the generation module is used for generating live channel information corresponding to the monitoring end; the verification module comprises: the verification judging unit is used for responding to the acquired verification code indication information and judging whether the monitoring end is subjected to identity verification for the first time in the current journey; the issuing unit is used for issuing the first verification code to the monitoring end by taking the live broadcast channel information corresponding to the monitoring end as the first verification code when the judging unit determines that the monitoring end is subjected to identity verification for the first time in the current journey; and the determining unit is used for receiving a second verification code returned by the monitoring end, and determining that the identity verification of the monitoring end is successful when the second verification code is identical to the first verification code.
Optionally, the server further includes: and the detection module is used for detecting whether the stroke is ended or not at regular time, and stopping sending the multimedia data to the monitoring end after determining that the stroke is ended.
Optionally, the server further includes: a calling module, configured to call the user side when it is determined that the continuous preset duration does not receive the multimedia data sent by the user side; the judging module is used for judging whether the travel track is abnormal or not when the calling module fails to call; the first alarm module is used for starting alarm when the judgment module determines that the travel track is abnormal; the statistics module is used for increasing the judgment times once when the judgment module determines that the travel track is normal; and the marking module is used for marking the order of the network appointment vehicle as an abnormal order when the judging times reach the preset times.
Referring to fig. 11, a block diagram of a monitoring terminal according to an embodiment of the present invention is shown.
As shown in fig. 11, the monitoring end may include the following modules:
A second receiving module 1101, configured to receive a monitoring notification sent by a server; the monitoring notification is sent by the server side according to the contact information of the monitoring side after the start of the journey is determined; the contact information of the monitoring end is obtained from order information of the network about car order after the network about car order is generated for the server end;
A third sending module 1102, configured to send a monitoring request to the server in response to the monitoring notification;
A playing module 1103, configured to receive the multimedia data sent by the server through a live broadcast manner, and play the multimedia data; and the multimedia data is transmitted by the server after receiving the monitoring request, and the multimedia data is recorded by the user side in real time and uploaded to the server.
Optionally, the monitoring request includes acquiring verification code indication information; the monitoring end further comprises: the third receiving module is used for receiving the first verification code issued by the server; the first verification code is live broadcast channel information corresponding to the monitoring end, and the first verification code is issued by the server end after responding to the acquired verification code indication information and determining that the monitoring end is authenticated for the first time in the current journey; and the return module is used for acquiring a second verification code input by the user and returning the second verification code to the server.
Optionally, the monitoring end further includes: and the second alarm module is used for responding to the alarm triggering instruction and starting an alarm.
In the embodiment of the invention, the monitoring end is authorized in the network taxi order, the multimedia data is recorded and uploaded to the service end in real time in the journey by the order receiving user end or the order placing user end, and the multimedia data is sent to the monitoring end by the service end in the journey in a live broadcast mode, so that the journey is monitored in real time by the monitoring end, the monitoring end can take corresponding treatment measures when abnormality is found, and the safety of a taxi taking user is ensured.
For the device embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference is made to the description of the method embodiments for relevant points.
In an embodiment of the invention, an electronic device is also provided. The electronic device may include one or more processors and one or more machine-readable media having instructions stored thereon, such as an application. The instructions, when executed by the one or more processors, cause the processors to perform the trip monitoring method performed by the server.
In an embodiment of the invention, an electronic device is also provided. The electronic device may include one or more processors and one or more machine-readable media having instructions stored thereon, such as an application. The instructions, when executed by the one or more processors, cause the processors to perform the trip monitoring method performed by the monitoring terminal as described above.
In an embodiment of the present invention, there is also provided a non-transitory computer-readable storage medium having stored thereon a computer program executable by a processor of an electronic device to implement the above-described travel monitoring method performed by a server.
In an embodiment of the present invention, there is also provided a non-transitory computer-readable storage medium having stored thereon a computer program executable by a processor of an electronic device to implement the above-described travel monitoring method performed by a monitoring terminal.
For example, the non-transitory computer readable storage medium may be ROM, random Access Memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, etc.
In this specification, each embodiment is described in a progressive manner, and each embodiment is mainly described by differences from other embodiments, and identical and similar parts between the embodiments are all enough to be referred to each other.
It will be apparent to those skilled in the art that embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the invention may take the form of a computer program product on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, etc.) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal device to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal device, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. It is therefore intended that the following claims be interpreted as including the preferred embodiment and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or terminal device that comprises the element.
The travel monitoring method, the server, the monitoring end, the electronic device and the storage medium provided by the invention are described in detail, and specific examples are applied to the description of the principle and the implementation mode of the invention, and the description of the above examples is only used for helping to understand the method and the core idea of the invention; meanwhile, as those skilled in the art will have variations in the specific embodiments and application scope in accordance with the ideas of the present invention, the present description should not be construed as limiting the present invention in view of the above.

Claims (7)

1. A trip monitoring method, which is executed at a server, the method comprising:
After generating a network vehicle order, acquiring contact information of a monitoring end from order information of the network vehicle order;
After determining that the journey starts, sending a monitoring notification to the monitoring terminal according to the contact information, wherein the monitoring notification comprises a monitoring link, and receiving multimedia data recorded and uploaded by the user terminal in real time;
When a monitoring request sent by the monitoring end in response to accessing a monitoring link in the monitoring notification and triggering starting travel monitoring is received, sending the multimedia data to the monitoring end in a live broadcast mode through the monitoring link, wherein the multimedia data are audio data, video data or audio and video data;
The method further comprises the steps of:
when the continuous preset duration is determined not to receive the multimedia data sent by the user terminal, calling the user terminal;
Judging whether the travel track is abnormal or not when the call fails;
When the travel track is determined to be abnormal, starting an alarm;
When the travel track is determined to be normal, increasing the judgment times once;
and when the judging times reach the preset times, marking the network contract vehicle order as an abnormal order.
2. The method of claim 1, wherein the step of determining the position of the substrate comprises,
Before the multimedia data is sent to the monitoring end in a live broadcast manner through the monitoring link, the method further comprises the following steps: performing identity verification on the monitoring end;
The step of sending the multimedia data to the monitoring terminal in a live broadcast manner through the monitoring link comprises the following steps: and after the identity of the monitoring end is successfully verified, the multimedia data is sent to the monitoring end in a live broadcast mode through the monitoring link.
3. The method of claim 2, wherein the monitoring request includes obtaining verification code indication information;
After the contact information of the monitoring end is obtained from the order information of the network about vehicle order, the method further comprises the following steps: generating live broadcast channel information corresponding to the monitoring end;
the step of performing identity verification on the monitoring end comprises the following steps:
responding to the acquired verification code indication information, and judging whether the monitoring end is subjected to identity verification for the first time in the current journey;
when determining that identity verification is performed on the monitoring end for the first time in the current journey, taking live broadcast channel information corresponding to the monitoring end as a first verification code, and issuing the first verification code to the monitoring end;
and receiving a second verification code returned by the monitoring end, and determining that the identity of the monitoring end is successfully verified when the second verification code is identical to the first verification code.
4. The method according to claim 1, wherein the method further comprises:
Detecting whether the stroke is finished or not at regular time;
and stopping sending the multimedia data to the monitoring terminal after determining that the stroke is finished.
5. A method for monitoring travel, the method being performed at a monitoring end, the method comprising:
Receiving a monitoring notice sent by a server; the monitoring notification comprises a monitoring link; the monitoring notification is sent by the server side according to the contact information of the monitoring side after the start of the journey is determined; the contact information of the monitoring end is obtained from order information of the network about car order after the network about car order is generated for the server end;
Responding to the operation of accessing the monitoring link in the monitoring notification and triggering the starting of travel monitoring, and sending a monitoring request to the server;
receiving multimedia data sent by the server in a live broadcast mode through the monitoring link, and playing the multimedia data through a page corresponding to the monitoring link; the multimedia data is recorded by the user side in real time and uploaded to the server side, and the multimedia data is audio data, video data or audio and video data.
6. The method of claim 5, wherein the monitoring request includes obtaining verification code indication information; after the monitoring request is sent to the server, the method further comprises the following steps:
Receiving a first verification code issued by the server; the first verification code is live broadcast channel information corresponding to the monitoring end, and the first verification code is issued by the server end after responding to the acquired verification code indication information and determining that the monitoring end is authenticated for the first time in the current journey;
and acquiring a second verification code input by the user, and returning the second verification code to the server.
7. The method of claim 5, wherein the method further comprises:
And responding to the alarm triggering instruction, and starting an alarm.
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