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GB2436181B - Call connection system - Google Patents

Call connection system

Info

Publication number
GB2436181B
GB2436181B GB0605021A GB0605021A GB2436181B GB 2436181 B GB2436181 B GB 2436181B GB 0605021 A GB0605021 A GB 0605021A GB 0605021 A GB0605021 A GB 0605021A GB 2436181 B GB2436181 B GB 2436181B
Authority
GB
United Kingdom
Prior art keywords
call connection
connection system
call
connection
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
GB0605021A
Other versions
GB0605021D0 (en
GB2436181A (en
Inventor
Dean Paul Elwood
Linus Surguy
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ECOM CALL Ltd
Original Assignee
ECOM CALL Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by ECOM CALL Ltd filed Critical ECOM CALL Ltd
Priority to GB0605021A priority Critical patent/GB2436181B/en
Publication of GB0605021D0 publication Critical patent/GB0605021D0/en
Priority to PCT/GB2007/000878 priority patent/WO2007104972A1/en
Publication of GB2436181A publication Critical patent/GB2436181A/en
Application granted granted Critical
Publication of GB2436181B publication Critical patent/GB2436181B/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42195—Arrangements for calling back a calling subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183—Call or contact centers with computer-telephony arrangements
    • H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/003—Click to dial services

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
GB0605021A 2006-03-13 2006-03-13 Call connection system Expired - Fee Related GB2436181B (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
GB0605021A GB2436181B (en) 2006-03-13 2006-03-13 Call connection system
PCT/GB2007/000878 WO2007104972A1 (en) 2006-03-13 2007-03-13 Call connection system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB0605021A GB2436181B (en) 2006-03-13 2006-03-13 Call connection system

Publications (3)

Publication Number Publication Date
GB0605021D0 GB0605021D0 (en) 2006-04-19
GB2436181A GB2436181A (en) 2007-09-19
GB2436181B true GB2436181B (en) 2010-10-20

Family

ID=36241514

Family Applications (1)

Application Number Title Priority Date Filing Date
GB0605021A Expired - Fee Related GB2436181B (en) 2006-03-13 2006-03-13 Call connection system

Country Status (2)

Country Link
GB (1) GB2436181B (en)
WO (1) WO2007104972A1 (en)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
ZA981284B (en) * 1996-11-20 1999-08-17 Mobile Telephone Networks Prop Accessing an internet service.
GB2358107A (en) * 2000-04-05 2001-07-11 Sontora Ltd Providing an Internet audio stream to a WAP mobile telephone
US6282284B1 (en) * 1995-04-21 2001-08-28 Rockwell International Corporation Method and system for establishing voice communications using a computer network
WO2002054182A2 (en) * 2000-12-28 2002-07-11 Ser Solutions, Inc. Internet voice call back using call originating management technology
US6804225B1 (en) * 1997-03-03 2004-10-12 Softalk Inc. System and method for establishing long distance voice communications using the internet
DE10328884A1 (en) * 2003-06-26 2005-02-10 Living Byte Software Gmbh Call-back function implementation method in which a range of call-back functions are provided via a host server and Internet connection with an appropriate web page interface for configuring the call-back service

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6493447B1 (en) * 1997-11-21 2002-12-10 Mci Communications Corporation Contact server for call center for syncronizing simultaneous telephone calls and TCP/IP communications

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6282284B1 (en) * 1995-04-21 2001-08-28 Rockwell International Corporation Method and system for establishing voice communications using a computer network
ZA981284B (en) * 1996-11-20 1999-08-17 Mobile Telephone Networks Prop Accessing an internet service.
US6804225B1 (en) * 1997-03-03 2004-10-12 Softalk Inc. System and method for establishing long distance voice communications using the internet
GB2358107A (en) * 2000-04-05 2001-07-11 Sontora Ltd Providing an Internet audio stream to a WAP mobile telephone
WO2002054182A2 (en) * 2000-12-28 2002-07-11 Ser Solutions, Inc. Internet voice call back using call originating management technology
DE10328884A1 (en) * 2003-06-26 2005-02-10 Living Byte Software Gmbh Call-back function implementation method in which a range of call-back functions are provided via a host server and Internet connection with an appropriate web page interface for configuring the call-back service

Also Published As

Publication number Publication date
WO2007104972A1 (en) 2007-09-20
GB0605021D0 (en) 2006-04-19
GB2436181A (en) 2007-09-19

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Legal Events

Date Code Title Description
PCNP Patent ceased through non-payment of renewal fee

Effective date: 20170313