JP2003006503A - Management method and settlement method for coupon ticket by the internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a management method and settlement method of coupon tickets by the Internet by which the coupon tickets are electronically managed and the execution of the privileges is easily processed by utilizing the Internet and a portable telephone. SOLUTION: When a customer accesses a homepage 49 from terminal equipment and transmits the portable telephone number of the customer and ticket issuance information printed on the coupon ticket 10 by electronic mail and a ticket management device 15 receives the electronic mail and obtains the portable telephone number of the customer and the ticket issuance information, collation with stored ticket issuance information is performed and the matching coupon ticket 10 and the portable telephone number of the customer are managed in correspondence.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to the management and settlement of coupon tickets issued by a store to attract customers, and in particular,
The present invention relates to a coupon ticket management method and settlement method by which the coupon ticket can be electronically managed using the Internet and a mobile phone and the execution of the privilege can be easily processed.

[0002]

2. Description of the Related Art Conventionally, in shops such as merchandise stores and restaurants, coupon tickets (also called service tickets) may be issued in order to return customers to the store. In addition to a single independent store, tickets may be issued jointly in a local shopping district, or may be issued in common by tenants entering a department store. This coupon is given to the customer each time he / she visits the store or according to the amount of payment, and the types thereof are considered to be classified as follows.

(1) One coupon is issued for each visit.

(2) A coupon is issued every fixed amount in a single payment.

(3) Issuing a coupon ticket in which the number of points proportional to the payment amount is printed.

(4) Issue coupons with different values depending on the purchased products and services.

When the customer collects the coupon, a certain value is generated. That is, when the customer collects a predetermined number of coupons or a predetermined number of points of coupons, the same use as a cash voucher is guaranteed at the store or another store affiliated with the store. The following are examples of using the coupon ticket.

(A) If a predetermined number of coupons are collected, products and services will be free.

(B) Depending on the number of collected coupon tickets, the price of goods or services can be discounted at a predetermined discount rate.

(C) The total number of points written on the collected coupon tickets becomes a cash voucher, which can be deducted from the amount of a specific product or service.

There are also stores that issue service cards instead of issuing such coupons. This is to stamp a card or a card of the size of a business card every time when visiting a store or every fixed amount of money. The service card is a system that, like a coupon, can free or discount a product or service or deduct it from the payment amount, depending on the number of stamps on the card.

The reason why a store issues a coupon ticket or a service card is to attract the customer to the store, a shopping district, or a department store for repeating. It can be said that this is one of the sales promotion strategies for enclosing customers and visiting the same store many times.

In order to use the coupons issued in this way, the customer must collect and store them until a predetermined number of coupons are accumulated. The collection method is often stored in a customer's wallet or commuter pass. If the coupons are stored in a wallet, a commuter pass, etc., the bills and commuter passes other than the original purpose are mixed, making it difficult to take out the bills and commuter pass. Also,
If different types of coupons are stored from different types of stores, the wallet and commuter pass will swell, making it difficult to carry around. Furthermore, it was unsightly if a bill, a commuter ticket and a coupon ticket were mixed in a wallet or a commuter pass. You can also store your coupons at home, but over time you may forget where they are stored,
They could be lost and customers would not be able to receive benefits.

Since the service card is a piece of paper, there is no need to collect it like a coupon ticket, and there is an advantage that it is not bulky even if it is stored in a wallet or a commuter pass. However, it is psychologically difficult for the customer to present the service card to the clerk in order to have the service card imprinted each time he / she makes a purchase, and it is difficult to keep the customer in the original place. Since the service card is stamped, the ink on the stamp adheres to hands, wallets, and commuter pass cases, which causes stains.

Further, when a store issues a coupon ticket or a service card, there arises a problem of managing the coupon ticket or the service card in the store. Coupon vouchers and service cards have the same value as a kind of voucher at the store or shopping street, and must be managed as if they were cash. In other words, if you collect a few coupons, the product or service will be free, or if you collect a certain number of points, you can purchase the product or provide the service in the same way as cash at that store. , The store will generate the same utility value as cash. If a stored coupon or service card is stolen or is stolen by an employee, the store will suffer the same damage as if the cash had been stolen. In order to prevent such damage, the shop side must handle coupons and service cards with the same care as cash, which is a hassle. Further, serial numbers (serial numbers) may be printed on coupons and service cards in order to prevent theft and leakage, but there is a drawback that the printing fee is high.
Originally, it was one of the selling methods that could be implemented at a low cost, but if the printing cost increased due to management, it would result in a fall at the end.

Although the coupon ticket and the service card have the above-mentioned drawbacks, customers can be enclosed in the ticket issuing store, shopping street, department store, etc., and the repeat rate to the store is high. In addition, since it is an extremely simple method of printing on a piece of paper or imprinting on a card, it has been universally used nationwide from the past to the present. However, due to the widespread use of credit cards, it has been desired to improve the primitive customer service system.

[0017]

SUMMARY OF THE INVENTION In view of the above-mentioned drawbacks of coupons and service cards, the present invention makes it possible to electronically manage coupons collected by customers through a server on the Internet, and also to exercise their benefits electronically. The present invention provides a management method and a settlement method of coupons that can be processed on the Internet.

Further, according to the present invention, a mobile phone currently owned by anyone is used for inputting and making payment of coupon ticket issuing information. Due to technological advances, mobile phones have become capable of connecting to the Internet and having the capability of data communication. Use this Internet connection function,
The ticket issuing information printed on the coupon ticket by the mobile phone can be stored in the ticket management apparatus, and the ticket management apparatus side can electronically manage the number of coupon tickets and service cards and the stamp.

If the number of coupons or service cards managed by the ticket management device through the mobile phone reaches the predetermined value, the privilege corresponding to the number of stamps or the stamp can be exercised at the store. . In the payment of the privilege,
It is possible to identify a customer by a mobile phone number and to electronically process a series of procedures for freeing, discounting, and discounting charges for goods and services at stores.

Usually, the mobile phone is carried around when going out. Even if you don't have a wallet or commuter pass, a mobile phone is a must-have item to reach outside. Therefore, when a customer visits a store, a shopping district, a department store, or the like, he or she always brings a mobile phone. If you manage your coupons and service cards with your mobile phone, you won't have to carry a piece of paper or a card, and you won't have to bother. Also, small pieces of paper such as coupons and service cards may be lost, but if stored on a server via the Internet, all of these drawbacks can be eliminated.

[0021]

According to the invention of claim 1 of the present application, the store side issues a coupon ticket and distributes it to the customer, and according to the total number of coupon tickets collected by the customer or the total value printed on the ticket surface. In a customer solicitation system that allows customers to enjoy the benefits provided by the store side, different ticket issuing information is printed on each face of the coupon ticket issued by the store side, and ticket issue information of each coupon ticket is managed by the ticket management device. In addition, a website is opened on the Internet to accept coupon ticket registration from the customer, the customer accesses the website from the terminal device, and sends the customer's mobile phone number and the ticketing information printed on the coupon ticket by e-mail. , When the ticket management device receives the e-mail and obtains the customer's mobile phone number and ticketing information, it stores it. Is a management method of the coupon via the Internet, characterized in that it managed in association with the coupon and the mobile phone number of the customer that match against the ticketing information.

In the invention of claim 2 of the present application, the store side issues a coupon ticket and distributes it to the customer, and the privilege provided by the store side according to the total number of coupon tickets collected by the customer or the value printed on the face of the coupon. In a customer solicitation system that customers can enjoy, the coupon information issued by the store side is printed on the respective ticket surfaces different from each other, and the ticket issuing information of each coupon ticket is stored in the ticket management device. Open a home page for accepting coupon registration from the Internet, the customer accesses the home page from the terminal device, sends the customer's mobile phone number and the ticket issuing information printed on the coupon by e-mail, and the ticket management device When you receive the e-mail and obtain the customer's mobile phone number and ticketing information, check it with the stored ticketing information. Manage the matched coupon ticket and the mobile phone number of the customer, and connect the public line to the ticket management device through a number analysis device that detects the incoming phone number, and exercise the benefits of the coupon ticket. When a customer calls a ticket management device with a mobile phone, the number analysis device recognizes the mobile phone number to identify the customer, and a privilege worth the ticket issuing information of the coupon ticket managed by the ticket management device. It is a method of making a coupon payment on the Internet, which allows a customer to enjoy.

The invention according to claim 3 of the present application is characterized in that a number which is discontinuous by random numbers and which does not overlap with other coupon tickets issued at least on the same day is printed on the surface of the coupon ticket. The method of managing a coupon ticket and the method of payment according to claim 1 or claim 2, wherein:

The invention according to claim 4 of the present application is characterized in that the terminal device is a mobile phone capable of connecting to the internet, and the method of managing a coupon ticket and the settlement method on the internet according to claim 1 or claim 2. Is.

[0025]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a coupon ticket management method and settlement method according to the present invention will be described below with reference to the drawings.

<Description of System Configuration> FIG. 1 shows a system including the Internet for carrying out the present invention.
The ticket issuing machine 11 that can issue the coupon ticket 10 is connected to the ticket management device 15 by a dedicated line 13, and the register 12 is connected to the ticket management device 15 by a dedicated line 14. This ticket issuing machine 11 can issue the coupon ticket 10 by operating the ticket issuing key 31 to print the necessary information on the roll paper incorporated therein. The register 12 manages a cash registration in which sales amount, deposit amount, etc. can be input by operating an accounting key, and cash receipt and payment and credit card approval can be performed. Although this register 12 can manage money by itself, it has a built-in function of communicating information with the outside through a communication line. These ticket machines 11 and registers 12 are retail stores,
It is installed in a store such as a restaurant, and the ticket issuing machine 11 and the register 12 are connected to the ticket management device 15 by dedicated lines 13 and 14.

The ticket management device 15 is connected to the fixed telephone network 21, and further, the Internet 24 via the mobile communication network 22 and the Internet service provider (ISP) 23.
Connected to. The PHS and the mobile phone 25 are connected to the mobile communication network 22 via the base station 26. The mobile phone 25 is used by a customer, and can be connected to the Internet 24 via the mobile communication network 22 by being given a unique mail address as well as a voice call. The ticket management device 15 has a telephone function with the fixed telephone network 21 and a connection function with the Internet 24, and is connected with a number analysis device 27 that detects a telephone number to be received. Upon receiving the notification of the telephone number, the predetermined processing is performed. Also, the ticket management device 15
The customer's mobile phone 25 exchanges information via the home page of the Internet 24.

<Issuing of Coupon Voucher 10 and Registration of Ticket Issuing Information> Next, FIG. 2 is a block diagram showing in detail the management mechanism on the side issuing the coupon ticket 10 and the mechanism on the customer side registering the coupon ticket 10. Is. In this figure, the register 12 and the like shown in FIG. 1 are omitted.

Inside the above-mentioned ticket issuing machine 11, there is provided a ticket issuing control circuit 30 for controlling the ticket issuing machine 11 as a whole, and the ticket issuing control circuit 30 operates a ticket issuing key 31 which is operated when issuing the coupon ticket 10. Is connected. The ticket issuing control circuit 30 is connected to the output of a random number generating circuit 32 that generates a random number according to a predetermined procedure, and at the same time, is also connected to the output of a clock circuit 33 that always generates a date / time signal. . A printer 34 is connected to the output of the ticket issuing control circuit 30, and the items required for issuing the coupon ticket 10 are printed by the printer 34.

The above-mentioned ticket management device 15 has a function of storing the coupon ticket 10 issued by the database and allocating and storing which coupon ticket 10 each customer has acquired. It can be performed. The ticket management device 15 accommodates a ticket issuing information management server 38 that receives ticket issuing information from the ticket issuing control circuit 30 via the dedicated line 13, and the ticket issuing information managing server 38 stores all information of the issued coupon tickets 10. A ticket issuing database 39 for storing is stored.
The ticket issuing information management server 38 includes the customer information distribution server 4
0 is connected, and the customer information distribution server 40 is connected to a customer-specific database 41 that stores which coupon ticket 10 is obtained by which customer and stores the ticket issuing information for each customer. . On the other hand, the customer connects to the Internet 24 from the mobile phone 25 via the mobile communication network 22, accesses the homepage established by the store, and sends the mobile phone number and the ticket issuing information described in the coupon ticket 10 as an e-mail. . The internet connection server 42 of the ticket management device 15 is connected to the internet 24 via the fixed telephone network 21, receives an e-mail from the homepage, and outputs the customer's mobile phone number and ticket issuing information separated from the content of the e-mail. Transfer to the customer information distribution server 40.

<Procedure for issuing coupon ticket> Next, referring to FIGS. 1 and 2, the procedure for issuing the coupon ticket 10 and for the customer to register and manage the issued coupon ticket 10 in the ticket management device 15. Will be described.

When a customer visits a store such as a merchandise store or a restaurant, or when there is one sale,
When the ticket issuing key 31 of the ticket issuing machine 11 shown in FIG. 1 is operated, the coupon ticket 10 is issued from the ticket issuing machine 11. Ticket issuing machine 1
A roll paper that is plain and has no information printed therein is stored in 1 and necessary information is printed on the roll paper by operating the ticket issuing key 31, and the coupon ticket 10 is effective as a cash voucher or the like.
Is processed into. In issuing the coupon ticket 10, one coupon ticket 10 may be issued for one customer who visits the store, or one coupon ticket 10 may be issued for one payment even if the group visits the store. . The coupon ticket 10 thus issued is given to the customer.

The process of issuing the coupon ticket 10 by the ticket issuing machine 11 will be described with reference to FIG. When the ticket issuing key 31 is pressed, the signal is transmitted to the ticket issuing control circuit 30, and the ticket issuing control circuit 30 edits the information necessary for issuing the ticket and outputs it to the printer 34. The information edited by the ticket issuing control circuit 30 includes the random number generated by the random number generation circuit 32, the clock circuit 3
Dates from 3 and other character information that has been preset and stored in a non-volatile memory or the like. The random number generating circuit 32 generates a random number under the condition when the ticket issuing key 31 is pressed, and outputs the random number to the ticket issuing control circuit 30. At this time, the random number generation circuit 32 does not generate a random random number, but is set not to output the same random number at least on that day. Therefore, the day the ticket was issued (or
The same random number is not generated in that week, that month). Further, the random numbers generated by the random number generation circuit 32 may have a specific rule so that the ticket issuing numbers do not coincide with each other. This protects the customer from guessing the ticketing number and the fake ticketing number, rather than the consecutive numbers. Further, the clock circuit 33 constantly outputs the date (and even the time) when the ticket issuing key 31 is pressed to the ticket issuing control circuit 30. In the ticket issuing control circuit 30, ticket issuing information is edited by combining the random number from the random number generating circuit 32, the date from the clock circuit 33, and the character information stored in the non-volatile memory, and the ticket issuing information is output to the printer 34 to output the information. To print.

<Details of Coupon Ticket Printing Surface> In this way, the ticket issuing information is printed on the roll paper by the printer 34,
It is processed into an effective coupon ticket 10. The surface of the printed coupon 10 is shown in FIG. The coupon ticket 10 includes the shop name of the store issued in the upper row and the coupon ticket 10
Value is printed, that is, the text "You can have one meal by collecting 10 tickets" is printed. With this coupon ticket 10, one meal is free when 10 coupons are collected, and the 11th meal is free when the customer uses the same shop 10 times and collects the same coupon ticket 10. Is given. Issue date 4 in the middle row
7 and the ticket issuing number 48 are printed. The issue date 47 is the date when the coupon ticket 10 is issued by the store, and the issue number 48 is the random number output from the random number generation circuit 32. Due to the combination of the issue date 47 and the ticket issuing number 48, each coupon ticket 10 has completely different ticket issuing information without issuing the coupon ticket 10 on which the same ticket issuing information is printed. In addition, the UR of the homepage is shown in the lower row.
L49 and the expiration date 50 of the coupon ticket 10 are printed. Customers can access the URL 49 of the home page. The expiration date 50 is the last day on which the benefit of the coupon ticket 10 can be used, and is automatically printed within one year, half a year, or the like after the ticket is issued under the conditions set in the ticket issuing control circuit 30.

<Storing Information of Issued Coupon Voucher> Simultaneously with the operation of issuing the coupon voucher 10 in the above-described procedure, the ticket issuing control circuit 30 sends the ticket issuing information to the ticket issuing information management server 38 through the dedicated line 13. To do. Ticketing control circuit 3
The ticket issuing information transmitted from 0 to the ticket issuing information management server 38 is the same as the ticket issuing information used when issuing the coupon ticket 10, and includes at least the issue date 47, the issue number 48, and the expiration date 50. This ticketing information is stored in the ticketing database 39 via the ticketing information management server 38, and the ticketing database 39 stores the ticketing information in FIG.
It is stored like the table on the left side of the center. In the table on the left side, No
Are serially numbered in the received order to the ticketing information transferred from the ticketing control circuit 30, and one ticketing information is stored with one No. Therefore, the horizontal row in the table on the left side of FIG. 5 is the ticket issuing information corresponding to one coupon ticket 10.

<Input and Transmission of Ticketing Information of Coupon Voucher 10> When the customer receives the coupon ticket 10 issued by the above-mentioned procedure at the store, the coupon ticket 10 is registered in order to be valid as the customer's. You must do the procedure. This registration procedure is performed by a terminal device that can be connected to the Internet 24, and in this embodiment, the ticket issuing information transmission procedure is performed by the customer's mobile phone 25. This mobile phone 25 can make voice calls and has a unique e-mail address,
You can connect to and send and receive email. Figure 4
Is an enlarged view of the display unit 55 of the mobile phone 25. The display unit 55 can display characters, numbers and the like on a liquid crystal screen or the like. The customer operates the mobile phone 25 to call the URL 49 of the home page of the store printed on the coupon ticket 10 of FIG.

An example of the homepage screen of the called store is shown on the display section 55 in FIG. Display unit 5
On the homepage screen appearing in 5, the framework necessary for inputting the ticketing information printed on the coupon ticket 10 is laid out. On this home page screen, a plurality of input frames 56 to 58 which are divided into squares are arranged, and the registration procedure is completed only by inputting the ticketing information to the input frames 56 to 58. An input frame 56 for inputting the mobile phone number of the customer is displayed in the upper part of the homepage screen, an input frame 57 for inputting the issue date 47 printed on the coupon ticket 10 in the middle part, and a coupon ticket in the lower part. An input frame 58 for inputting the ticket issuing number 48 printed on 10 is arranged. Then, at the bottom position, if the ticketing information is input to all of the input frames 56, 57, 58 described above, a transmission frame 59 for transmitting each data to the Internet 24 at once is arranged. There is. That is,
In each of the input frames 56, 57 and 58, a number which is ticketing information is input from the keyboard, and then the transmission frame 59 is input.
By pressing the enter key (execution) by placing the cursor on and clicking, the entered ticketing information is sent to the home page as an email. The procedure for transmitting data using the mobile phone 25 is a conventionally known method.

<Reception of Ticketing Information> By such a procedure, the electronic mail transmitted from the mobile phone 25 is transmitted to the home page of the store that issued the coupon ticket 10, and further arrives at the mail receiving server 42. In the mail receiving server 42, unnecessary information is removed from the arrived electronic mail, and the unique information of the customer input in FIG. 4, that is, the mobile phone number, the issue date 47 when the coupon ticket 10 was issued, the ticket issued on the coupon ticket 10 are printed. The number 48 is transferred to the customer information distribution server 40 as one unit of information.

<Distribution and Management of Ticketing Information> In this way, the ticketing information attached to the electronic mail is distributed to each customer by the customer-specific database 41 by the electronic mail from the customer who reaches the customer information distribution server 40. Be managed and managed. That is, in the customer-specific database 41,
Ticketing information is managed for each customer (for each mobile phone number), and the number of coupon tickets 10 received by the customer is stored in the customer-specific database 41. A process of distributing the ticket issuing information of the coupon ticket 10 to each customer (each mobile phone number) will be described with reference to FIGS. 5 and 6.

FIG. 5 illustrates the process of combining the ticket issuing information stored in the ticket issuing database 39 and the customer's mobile phone number. FIG. 5 shows a process of distributing ticketing information to three mobile phone numbers. Here, it is assumed that the mobile phone number is (1) 090-9876-5432 (2) 090-4321-8765 (3) 090-3556-3871. When the mobile phone number is combined with the ticketing information printed on the coupon ticket 10 from the mobile phone 25 and transmitted to the ticket management device 15 via the homepage of the store, the ticketing information stored in the ticketing database 39 is stored. It is possible to collate and combine the ticketing information and the mobile phone number. That is, using the ticket issuing information printed on the coupon ticket 10 as a common clue,
The matching ticketing information can be collated into the mobile phone number. In FIG. 5, 090-9876-543
No. 2, No. 0008,
The ticket issuing information of No0014 is combined.

The ticket issuing information of No0002, No0011, and No0017 is combined with the mobile phone number of 090-4321-8765.

The mobile phone numbers of 090-3556-3871 are No0004, No0007, No0012,
The ticket issuing information of No0016 is combined.

That is, when the ticket issuing information written on the coupon ticket 10 transmitted from the mobile phone 25 via the Internet 24 and the ticket issuing information stored in the ticket issuing database 39 match, the corresponding ticket issuing data is issued. The ticketing information stored in the base 39 is combined with the telephone number of the mobile phone 25. The combined information of the ticket issuing information and the telephone number combined in this way is stored by the customer information distribution server 40 in the customer-specific database 41 for each telephone number. Then, the ticketing information stored in the ticketing database 39 is copied to the customer-specific database 41 by being combined with the telephone number, and the memory of the original ticketing database 39 is erased. This prevents the same ticket issuing information from being distributed to other telephone numbers by a third party, so that one coupon ticket 10 is not used twice.

FIG. 6 illustrates a state in which the ticketing information extracted from the ticketing database 39 and the mobile phone number are combined and combined to be stored. This Figure 6
Then, each ticketing information is classified according to the mobile phone number, three ticketing information is combined with the mobile phone number of 090-9876-5432, and three coupon tickets 10 are accumulated, (1 in FIG. 6)) Three pieces of ticket issuing information are combined with the mobile phone number of 090-4321-8765, and three coupon tickets 10 are accumulated ((2 in FIG. 6)) 090-3556-3871. The four ticket issuing information is combined with the mobile phone number of, and four coupon tickets 10 are stored (3 in FIG. 6)). By such processing, the coupon ticket 10 printed on paper is electronically stored in the customer-specific database 41.

<Generation of Benefits by Accumulated Ticketing Information> In this way, ticketing information of the coupon ticket 10 is accumulated in each mobile phone number, and as shown in the guidance of the coupon ticket 10 shown in FIG. When the coupon ticket 10 (that is, ticket issuing information) is collected, the customer is provided with a privilege that one meal is free. As described with reference to FIG. 2, by sequentially inputting the ticketing information of the coupon ticket 10 with the mobile phone 25, the ticketing information shown in FIG. 6 is sequentially stored in the customer's mobile phone number and managed as electronic information. To be done. When 10 pieces of the accumulated ticketing information are collected, the customer who has the mobile phone number will receive a privilege that one meal is free.

<Mechanism of privilege processing with coupon ticket 10>
As described above, when the coupon ticket 10 is received, the ticketing information is registered, and the ticketing information for 10 coupons is stored in the customer-specific database 41, 1 is given to the customer having the mobile phone number.
There is a privilege (right) that the meal is free. In order to exercise this privilege, the customer must claim that he or she has collected 10 coupons at the store that issued the coupon ticket 10, and must exercise the privilege. In the following, the exercise of benefits and the transfer of data due to the exercise will be described. FIG. 7 is a block diagram showing in detail the configuration when exercising the issued ticketing information of the coupon ticket 10 as a privilege. In FIG. 7, the ticket issuing machine 11 and the like shown in FIG. 1 are omitted.

The mobile phone 25 of the customer and the number analysis device 20 of the store are the base station 26, the mobile communication network 22, and the fixed telephone network 2.
1 is connected. The number analysis device 20 is connected to the matching circuit 65 of the ticket management device 15 of the store. The customer information distribution server 40 is connected to the matching circuit 65, and the register 12 is connected via the privilege data output circuit 66 and the dedicated line 14.

When a call is made from the mobile phone 25 to the store, a call signal arrives at the number analysis device 20 of the store, and the mobile phone 25
The mobile phone number (own number) of will be notified. The number analysis device 20 outputs the notified mobile phone number to the matching circuit 65 of the ticket management device 15. The matching circuit 65 outputs this mobile phone number to the customer information distribution server 40, and matches the stored information corresponding to the mobile phone number from the ticketing information stored in the customer-specific database 41 from the customer information distribution server 40. . In the matching process, the ticket issuing information corresponding to the mobile phone number is searched from the stored information stored in the customer-specific database 41. In this search, if 10 pieces of ticketing information are stored in the stored information of the corresponding mobile phone number, the customer who owns the mobile phone number has a privilege that one meal is free. to decide. The ticketing information corresponding to the mobile phone number stored in the accumulated information is 9
If the number is less than or equal to the number, it is determined that the privilege has not yet occurred. The judged privilege data is the customer information distribution server 40.
Is retransmitted to the matching circuit 65, and then transferred to the privilege data output circuit 66. Then, the privilege data output circuit 66 transfers the privilege data to the register 12 via the dedicated line 14.

Inside the above-mentioned register 12, a money counting circuit 70 for performing accounting processing such as sales and settlement is housed, and the money counting circuit 70 is connected to a dedicated line 14. This money counting circuit 70 has items for sale,
A sales input key 71 for inputting the amount of money, unit price, etc., a sales storage circuit 72 for storing all the sales data, and a sales display 73 for displaying the total sales etc. to a person in charge or a customer are connected. There is. These money counting circuits 70,
Sales input key 71, sales memory circuit 72, sales display 73
The structure and function of the POS register are the same as those of the POS register conventionally used. In this money counting circuit 70, the dedicated line 14
The privilege data output from the privilege data output circuit 66, which has been input, adds a function of performing settlement.

<Procedure of processing for clearing by privilege> Now, when the customer collects 10 coupon tickets 10 and registers the ticketing information in the customer-specific database 41 with the mobile phone 25 of the customer, the privilege determined by the store is generated. To do. The procedure of the liquidation process by exercising the privilege will be described after the right to exercise the privilege is generated.

In FIG. 7, after the customer comes to the store and finishes the meal, the accountant in the store pays for the meal. The treasurer inputs the details of the slip through the register 12 and totals the payment amount. The calculated amount billed to the customer or the total amount is displayed as a number on the sales display 73. Normally, in this state, the customer pays the amount shown on the sales display 73 with cash, a credit card, a cash voucher, or the like. However, since the customer at this time has accumulated 10 coupons 10, he / she has the privilege (right) that one meal is free. A procedure is required to exercise this privilege and make the meal free.

At the time when the meal is over and the treasurer collects the meal bill and pays the money, the customer informs the treasurer that he / she has the privilege of free meals. Then,
The treasurer tells the customer a certain phone number (privilege phone number) set to confirm the privilege, and requests that the mobile phone 25 of the customer call the phone number (privilege phone number). To do. At this time, the treasurer requests the customer to change the setting to the function of "(notify own number) number" when calling. Here, the telephone number (privilege telephone number) is a fixed telephone number assigned to the number analysis circuit 20.

When the customer sets the mobile phone 25 to "(notify his / her own number)" and calls the specific phone number (privilege phone number) notified by the treasurer, the mobile phone number (own number) Number) is detected by the number analysis circuit 27, and the collation circuit 65
Be transmitted to. The verification circuit 65 transmits the mobile phone number to the customer information distribution server 40, and the customer information distribution server 40 verifies whether the ticket issuing information corresponding to the mobile phone number is stored in the customer-specific database 41.
The customer-specific database 41 searches for the transmitted mobile phone number, and retrieves how many tickets are stored at the corresponding mobile phone number among the ticketing information sorted and accumulated.

By the collation by the customer information distribution server 40, the ticketing information corresponding to the mobile phone number is accumulated in 10
If the number is insufficient, the customer information distribution server 40 does not transmit the signal corresponding to the privilege to the matching circuit 65. If more than 10 ticketing information corresponding to the mobile phone number is stored, the customer information distribution server 40 determines that the customer who owns the mobile phone number has a privilege and collates the free clearing signal. It is transmitted to the circuit 65. The matching circuit 65 transmits a free settlement signal from the customer information distribution server 40 to the privilege data output circuit 66, and the privilege data output circuit 66 releases the charge to the money counting circuit 70 by the dedicated line 14 in order to make the charged amount free. The signal of is output.

Money counting circuit 70 which has received the signal for canceling the request
Resets the billing amount displayed on the sales display 73, and deletes the sales information such as the billing amount of the customer stored in the sales storage circuit 72. The store treasurer
Tells the customer that the restaurant is free to eat and does not claim any money. When the customer exercises the privilege by collecting the coupon ticket 10 by such a procedure, the customer information distribution server 40 selects the ticket issuing information stored corresponding to the customer's mobile phone number. 10
Subtract the amount.

Through this series of procedures, it is possible to exercise the benefit of the coupon ticket 10 collected by the customer and enjoy the benefit of one meal free. Among the number of coupon tickets 10 accumulated up to that time by exercising this privilege, the number corresponding to the privilege is deleted from the customer information distribution server 40. In order for the customer to receive the next privilege, the procedure for registering and accumulating the ticket issuing information described above is performed again, and the number of coupon tickets 10 is accumulated. FIG. 8 is a flowchart showing a series of procedures from the issuance of the coupon ticket 10 to the exercise of the privilege.

[Other Embodiments of the Present Invention] FIG. 9 shows another embodiment of the present invention. In the first embodiment, the ticket issuing machine 11 for issuing the coupon ticket 10 and the register 12 for clearing are separate. In the second embodiment, a dual-purpose register can process two functions at the same time. That is, in FIG. 1, a dual-purpose register is used instead of the ticket issuing machine 11 and the register 12 connected to the ticket management device 15, and the ticket management device 15 and other system configurations are the same as those of the first embodiment. is there.

<Ticketing of Combined Receipt 81 and Accumulation of Benefits> FIG. 9 shows a paper surface of the combined receipt 81 issued from the combined register. This combined receipt 81 is issued by printing a specific character on plain roll paper, and the upper half of one sheet is a receipt portion 91 and the lower half is a coupon ticket portion 92. It has the functions of both a receipt and a coupon ticket. The receipt part 91 is a sales item,
The sales amount, total amount, etc. are printed, and it has the same receipt function as a regular register. Coupon ticket part 9
The same contents as those of the coupon ticket 10 shown in FIG. 3 are printed on item 2. That is, the issuance date 47 of issuing the combined receipt 81, the ticket issuing number 48 by a random number, the URL 49 of the home page of the store, and the expiration date 50 at which the privilege can be enjoyed are printed. In this way, one type of combined receipt 81 is printed with two types of the receipt portion 91 of the certificate for receiving the money and the coupon ticket portion 92 that the store gives the customer a privilege.

The processing procedures of ticket issuing management, customer ticketing information registration, and right exercise in this embodiment are exactly the same as those in the first embodiment.

[0060]

According to the present invention, in managing and accumulating coupons issued at stores such as merchandise stores and restaurants, the customer does not have to manage and store the as-issued coupons on the server of the store. It can be managed electronically and stored. Therefore, at the store, a coupon ticket (also referred to as a service ticket) in which a privilege is printed on paper is issued to attract customers, but it is not necessary for the customer to physically manage the coupon ticket. It is possible to reduce the management burden of. Further, even at the store side, once the coupon issued by the paper is registered in the server, the privilege management of the customer is simplified without receiving or exchanging the paper in the subsequent processing. Since the Internet is used to transmit the ticket issuing information for this coupon,
You can easily connect to the server and communicate from anywhere. In particular, the ticket issuing information of the coupon ticket transmitted to the server on the store side using the Internet is sorted and managed for each mobile phone number. Since the mobile phone number is given only to the mobile phone, the mobile phone number can identify the owner. Since no two mobile phone numbers are the same, ticket issuing information can be distributed by a simple method (the invention of claim 1).

In the present invention, the service ticket issued at the store by the server on the store side can be sorted and stored with the telephone number of the mobile phone as a clue. Then, when exercising the privilege with the service ticket, the holder of the privilege can be specified by calling the mobile phone and confirming the telephone number. Since there is no same phone number assigned to the mobile phone, the mobile phone holder can be discriminated as the person who has accumulated the coupon ticket, and it becomes easy to identify the privilege holder (claim) Invention of 2).

In the present invention, the service ticket issued by the store has a random number printed on its face, so that it cannot be forged by a third party because it is not a serial number (the invention of claim 3). ).

In the present invention, the ticketing information can be transmitted to the server on the store side by the mobile phone via the Internet, and the ticketing information can be stored in the server anywhere. Therefore, it is not necessary to store the service ticket with paper, and the ticketing information can be easily stored as a privilege of itself from any place (the invention of claim 4).

[Brief description of drawings]

FIG. 1 is a conceptual diagram of a system showing an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of storing and distributing ticketing information of the present invention.

FIG. 3 is a plan view showing ticket issuing information printed on a service ticket according to the present invention.

FIG. 4 is an explanatory diagram showing a screen of a mobile phone when the ticket issuing information is transmitted by the mobile phone in the present invention.

FIG. 5 is a table for explaining the ticketing information assigned to each service ticket and the processing for allocating the information based on the mobile phone number in the present invention.

FIG. 6 is a table for explaining the storage status of ticketing information sorted and stored for each mobile phone number in the present invention.

FIG. 7 is a block diagram showing a configuration for processing privilege matching by accumulating ticketing information according to the present invention.

FIG. 8 is a flowchart showing a series of processes from issuing a service ticket to collating a privilege in the present invention.

FIG. 9 is a plan view showing a combined receipt having the function of a service ticket issued in the second embodiment of the present invention. 10 coupon ticket 11 ticket issuing machine 15 ticket management device 16 internet 18 mobile phone 20 number analysis device 32 random number generation circuit 38 ticket issuing information management server 39 ticket issuing database 40 customer information distribution server 41 customer specific database 47 issue date 48 issuing number 49 Homepage URL 50 Expiration date 65 Matching circuit

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Claims (4)

[Claims] 1. A customer solicitation in which the store issues a coupon and distributes it to the customer, and the customer can enjoy the privilege provided by the store based on the total number of coupons collected by the customer or the value printed on the face of the coupon. In this system, different coupon printing information is printed on each face of the coupon ticket issued by the store side, the ticket issuing information of each coupon ticket is stored in the ticket management device, and the coupon ticket registration from the customer is accepted. On the Internet, the customer accesses the home page from the terminal device, sends the ticketing information printed on the customer's mobile phone number and coupon ticket by e-mail, and the ticket management device receives the e-mail and the customer receives the e-mail. When you obtain your mobile phone number and ticketing information, the coupon ticket that matches the stored ticketing information and matches How to Manage coupon via the Internet, characterized in that it managed in association with the mobile phone number of the customer. 2. A customer solicitation in which the store issues a coupon and distributes it to the customer, and the customer can enjoy the privilege provided by the store based on the total number of coupons collected by the customer or the value printed on the face of the coupon. In this system, different coupon printing information is printed on each face of the coupon ticket issued by the store side, the ticket issuing information of each coupon ticket is stored in the ticket management device, and the coupon ticket registration from the customer is accepted. On the Internet, the customer accesses the home page from the terminal device, sends the ticketing information printed on the customer's mobile phone number and coupon ticket by e-mail, and the ticket management device receives the e-mail and the customer receives the e-mail. When you obtain your mobile phone number and ticketing information, the coupon ticket that matches the stored ticketing information and matches The customer's mobile phone number is managed by associating it, and the public line is connected to the ticket management device through the number analysis device that detects the incoming phone number. When the mobile phone calls the ticket management device, the number analysis device recognizes the mobile phone number to identify the customer and allow the customer to enjoy the privilege corresponding to the ticket issuing information of the coupon ticket managed by the ticket management device. A method of settling a coupon ticket via the Internet. 3. The coupon face is printed with a number that is discontinuous by random numbers and that does not overlap with other coupon tickets issued at least on the same day. 2. A method of managing coupons and a method of payment through the Internet according to 2. 4. The coupon coupon management method and settlement method according to claim 1, wherein the terminal device is a mobile phone that can be connected to the internet.