JP2003504733A - Network-based HR information management system - Google Patents

Abstract

(57) [Summary] The portal device (5) for the multipurpose personnel service is a communication device with a processing device, a main storage device, a storage subsystem, a first computer having a high-speed connection to the Internet, and a contractor's organization. A computer program (10) of a contractor component for performing the operation. The contractor component stores, retains, and retrieves information about the contractor's organization. The supplier component computer program (10) communicates with the supplier organization and stores, retains, and retrieves information about the supplier organization. The recruiting component computer program (20) communicates with the recruiting organization and stores, retains, and retrieves information about the recruiting organization. The computer program (20) means of the job seeker component communicates with the job seeker and stores, retains, and retrieves information about the job seeker.

Description

Detailed Description of the Invention [Cross reference to related application]

This application claims the benefit of the provisional application of US Provisional Patent Application No. 60 / 142,205, filed Jul. 2, 1999.

TECHNICAL FIELD OF THE INVENTION

The present invention relates to automated personnel management systems, and more particularly to world wide web based personnel systems.

BACKGROUND OF THE INVENTION

As used herein, the term "extranet" is a network used by companies, governments, and other organizations and entities that exists as an identifiable and steerable subnetwork within the Internet and other large networks. Refers to sharing some level or type of Internet resource with other Internet users. The term "intranet" as used in this text is used by companies, governments or other organizations or entities to identify and controllable sub-networks within the Internet or other large networks, such as the Internet or other large networks. A device that can connect to a large-scale network but does not share Internet resources with other users. As used herein, the term "subcontractor" refers to a service provider to other vendors, such as those used directly by a company or other entity. The term "takeover plan" as used in this text refers to a procedure that ensures a smooth takeover in the event of changes in management staff or management policies. Computer systems for dedicated and commercial applications that support personnel management are widely used. The advent of the World Wide Web has facilitated the development of web-based networks and applications, along with communications security, intranets, extranets, standard methods and interfaces. Some of these networks and applications could support the sharing of personnel information company-wide, but required strong collaboration with the service providers outside the enterprise where they were used. These service providers need systems and components that allow them to easily expand their HR services as their industries grow. The current state of the technology is in its infancy. Although there are proposals and ideas for fully interconnected HR application systems, practical and comprehensive practical designs and developments are rare. This area, which reflects existing technology, consists of applications that cover only a limited portion of the total corporate reach. The following patents address the issue of adapting a person or person to the work to be done (ie assignment of work). US Pat. No. 6,070,143 (Barney et al.), US Pat. No. 6,049,776 (Donnelly et al.), US Pat. No. 6,023,702 (
Leisten et al.), US Pat. No. 5,765,140 (Knudson et al.), US Pat.
No. 16,694 (Parrish et al.). None of these patents deal with recruiting or managing recruitment applications. It also does not deal with contract dates and costs. The following patents address the issue of adapting job vacancies to staffing vacancies. US Pat. No. 5,978,768 (McGovern et al.), US Pat. No. 5,88
4,270 (Walker et al.), U.S. Pat. No. 5,832,497 (Taylor). None of these patents deal with assignment of duties, project management, contract dates or costs. The following patents address project management issues. US Pat. No. 6,076,1
No. 05 (Wolff et al.), US Pat. No. 6,023,702 (Leisten et al.), US Pat. No. 5,826,252 (Wolsters, Jr. et al.), US Pat. No. 6,765,140 (Knud).
Son et al.), US Pat. No. 5,557,515 (Abbruzzese et al.), US Pat.
No. 8,506 (Srinivasan). None of these patents deal with assignment of duties, management of applications for recruitment and recruitment, contract dates and costs, and salaries. The following patents address the issue of coordinating personal work schedules and sharing schedules.
U.S. Pat. No. 5,867,822 (Sankar). This patent does not address any of the other applications. The following patents address the issue of storing and managing salary information and employee code information. U.S. Pat. No. 5,600,554 (Williams). This patent does not address any of the other applications. The following patents address the issue of workforce planning and job readjustment. US Patent No. 5,4
No. 16,694 (Parrish et al.). Except for assignment of duties, this patent does not address any other application. The above prior art overview shows that a comprehensive set of HR applications, such as applications dealing with employment, contract dates and costs, project management, recruitment, etc., are not yet complete. In addition, the listed patents enable, for example, the availability of standardized interfaces, access to global individuals and systems, the rapid creation, integration and maintenance of highly diverse applications in an efficient manner. None appears to take advantage of the World Wide Web's capabilities, except for its capabilities and its exceptional ease of use, except for a very carefully constructed proprietary system. These advantages of the World Wide Web open the door to the integration of all of the HR management applications listed above. This list is not intended to be exhaustive or limiting. Such integration provides employers and employees with considerable convenience to take advantage of the rich and well-connected information environment of the Web. In addition, there is an increasing opportunity for service organizations to provide most of the suite of human resources management applications to companies looking to reduce their internal costs. There is a clear need for a robust, adaptable and efficient system to transfer the maintenance, management and ongoing development of human resources management applications to a competitive set of external organizations. There is also a need for a system that is strongly interconnected on the World Wide Web and maximizes productive interactions within and outside the corporate organization. Therefore, what is needed in the technology is a device and / or device that interconnects and integrates a comprehensive set of HR applications, such as applications for hiring, contract dates / costs, project management, and recruitment. Or method. Further, what is needed in this technology is a device and / or method that transfers the maintenance, management and development of human resources management applications to a competitive external organization in a robust, adaptable and efficient manner. . It is also a device and / or method for personnel management and personnel systems that is strongly interconnected on the World Wide Web and maximizes productive interactions within and outside the company organization.

SUMMARY OF THE INVENTION

The present invention provides a portal device for a multi-purpose personnel service. The present invention, as one form thereof, includes a processing device, a main storage device, a storage subsystem,
And a first computer having a high speed connection to the Internet and a contractor component computer program means for communicating with the contractor organization. The contractor component stores, retains, and retrieves information about contractor organizations. The supplier component computer program communicates with the supplier organization. The recruitment component computer program communicates with the recruitment organization to store, retain, and retrieve information about the recruitment organization. The Job Seeker component computer program communicates with the Job Seeker to store, retain, and retrieve information about the Job Seeker. The advantage of the present invention is that by using the World Wide Web, for example, assignment, employment contract management, project management, personnel recruitment can be performed using a series of consistent outsourcing service facilities. Information sharing / method It is to be able to embed in shared application. Another advantage of the present invention is that the costs incurred in providing these services are reduced. Yet another advantage of the present invention is that it eliminates duplicate data, avoids matching due to errors,
It provides public access using known web standards, simplifies user interaction, and manages HR information in a single, shared and well-managed environment, with the exception of delays in passing information. Furthermore, an advantage of the present invention is that it can provide information access and management points to one or more external organizations.

Detailed Description of the Invention

Please refer to FIGS. 1 and 1A. FIG. 1 shows a general overview of the invention, and FIG. 1A shows a first level failure of the components of the invention and the sending and receiving of messages. The multi-purpose portal 5 includes two interacting components for use by all client organizations and individuals. The labor work management system 10 is used by a protected extranet client. Further, the application / resume management system 20 for recruiting and recruiting personnel is used by clients who access the public via the Internet. Labor management system 10 includes two major components, a contractor component 12 and a supplier component 14 (FIG. 1A). The contractor component 12 manages and records the processing performed among the customer company 30, the contract employee 40, and the payroll service provider 50. The supplier component 14 is a customer company 30,
It manages and records the processing performed among the external supplier 62, the external human resource recruiter 64, the external subcontractor 66, and the external professional service provider 90. Supplier component 1
Reference numeral 4 also manages and records in-system processing of the client company 30 and an application / resume management system 20 for recruiting and recruiting personnel for an external general client 100 that is accessed via the Internet. The recruiting and job seeking component 20 includes an external supplier 62 and an external recruiting company 6
4. External subcontractor 66, other job offer / job notice boards 110 on the web, other web-based professional outsourcing service providers 120, managing the processing performed between job seekers accessing the Internet and general public clients ·Record. FIG. 2 illustrates the inventive method of finding a job seeker for a customer company 30. First, the employment manager 32 sends a job order 31 to the contractor component 12, and the contractor component sends the job order to the personnel recruitment component 22 and job search component 24 through the supplier component 14. To deliver. Each now sends a job order to the job seeker. The supplier component 14 sends an extranet purchase order 37B for job seekers to a series of suppliers / recruiters / subcontractors 60 of the client company. The recruiting component 22
Alternatively, or in cooperation with the supplier component 14 and the job seeker component 24, an internet purchase order for the job seeker is available to the job seeker and the general public.
Return to 00. The reply to the purchase order for the job seeker is returned to the supplier 14 through the same route. The supplier component 14 then uses the job seeker list 39
Return A to customer company 30. FIG. 3 shows the connection between the present invention and another job posting / job posting bulletin board (job posting / resume posting bulletin board) 110 on the World Wide Web such as Monster.com, Nettemps, and CEWeekly. The customer company 30 sends a purchase order for the job seeker 31A to the contractor component. The purchase order for the job seeker 35 is then transmitted to another job offer / job notice board 110 on the web via the personnel recruiting component 22 and the job seeking component 24. The other job offer / job notice board 110 replies to the job recruiting component 22 and the job seeking component 24 with the job seeker list 39B. Contractor component 1
2 returns the job seeker list 39A to the client company 30. The customer company 30 can use the services of one or more suppliers, personnel recruiters, and subcontractors 60. Still referring to FIG. 3, occupational supplier 60 sends a purchase order for job seeker 37A to supplier component 14. The personnel recruiter component 22 sends the purchase order 35 to another job offer / job notice board 110, and the job offer bulletin board 110 replies with a job seeker list 39B. The job seeker list 39B is then transmitted as the job seeker list 39C via the supplier component 14 to the list generation source supplier / recruiter / subcontractor 60. General public access to customer companies 30 and professional suppliers 60 via the present invention is shown in FIG. The customer company 30 or the supplier / human resources recruiter / subcontractor 60 issues a purchase order for the job seeker 31B or 37A, respectively. The present invention is a job order form 3
As 1C, the purchase order is directly sent to the general public 100 in the form of electronic mail. The job seeker who responds returns an application form package consisting of the order form 31C for the job offer, the resume 101, and the application form 103. The present invention is directed to the customer company 30 or the supplier 6 who made the request.
The returned application package is sent as a job seeker response 39E or 39F, respectively. It should be noted that in exchanging messages as illustrated by these processes, the boundaries of commercial existence are as fluid as possible with the use of the World Wide Web. Whereas existing applications are limited to dialogue between a pair of entities (employer and employee, employer and contracting organization, recruiter and job seeker), the present invention is a result of harmonization within a for-profit coalition. Mediate to obtain. That is, mediate so that competent job seekers who meet job requirements can be productively linked regardless of specific transaction agreements among job seekers, contractors, recruitment agencies, suppliers, companies, and websites. . This point will be further clarified by the process shown in Fig. 5, which shows the route through which orders for job seekers are passed among recruiters, job seekers, the general public, subcontractors, and client companies. Thus, the present invention functions as a traffic hub. As can be seen from this figure, the path through which job seekers are linked to work is limited only by the number of distinct providers that may compete in the creation of that link. The present invention mediates this entire process, regardless of which provider is involved. To further exemplify the process of the present invention, FIG. 6 illustrates an extranet connection for payroll between the supplier component 14, the contractor component 12, the customer company 30, and the contract employee 40 of the present invention. When the contract employee 40 submits the working time record and expense report 41 to the contractor component 12, salary details and other communications 45 are returned. All contractor time and expense approvals 43 are submitted by the client company 30 to the contractor component. The Contractor component keeps a record of all transactions. A description of the operation of the recruitment process of the present invention is illustrated in FIGS. FIG. 7 shows an overall view of this process divided into four stages. Note the web connectivity between the enterprise ERP system, other web-based service providers for ERP, payroll services, other outsourced services, and customer enterprise HR IS applications in accordance with the present invention. As mentioned above, the boundaries between a company, service providers to the company, recruiters at the company, and workers are highly fluid. In summary, the invention consists of the following service processes: Requisition Purchase Order: The present invention provides a process for creating a new requisition purchase order through an online form and making it available to authorized users. The present invention provides online forms and processes for immediate online access to newly created requisition purchase orders. The present invention further provides an online form and process for reviewing a job purchase order with a provider and submitting a list of job seekers for a particular position directly to a client company representative. To do. Job Seeker Application and Review: Since the present invention provides data archiving, detailed tracking options, and online forms, the HR and Employment Manager of the client company reviews the status of the Job Seeker who has applied for employment. You can then select and update the data. Consolidation of Relevant Suppliers: Since all suppliers have immediate access to all submitted requisition orders, the present invention considers requisition purchase orders at the same level for all suppliers. It can be offered the opportunity to submit a list of suitable job seekers. E-mail Technology: With built-in automatic e-mail reminder and feedback message function, the present invention automatically "promotes" the job request to the manager who requested the job from the provider and the job applicant. Provides web programming technology for ")". Real Time Access to Job Seekers: The present invention provides access to a database to identify newly submitted job seekers. The job seeker's resume is available immediately upon submission, helping to save time and administration costs. Always available as-is: According to the present invention, as soon as the status of the submitted job applicant list changes, the status information is updated. Further in accordance with the present invention, the web can be accessed by customers wishing to check their browser-based system for ordering and requirements status information anywhere, anytime. Site Separation: To provide complete control of information to the human resources and employment managers of a client company, the present invention provides customized and secure access. Thereby, only authorized HR personnel have access to certain information, such as appraisal or hiring decisions for job seekers. Project Tracking: According to the present invention, in order to support the creation of project tracking for client companies, all information shown in the working time record table is fully utilized and all time usage of contract employees is recorded. To do. The large set of messages of the present invention consists of the processes shown in Table 1. Note that all messages are sent to and from the components of the invention to simplify the understanding of the table. This indicates that the system design supports management of all transactions between organizations and individuals in the present invention. Table 1 Message list

[Table 1] (Conclusion, Derivation, Scope of Invention) From the above description, figures and description, the advantages of the present invention, which integrates the recruitment and payroll functions of a large number of participants and independent organizations, are clear. While the examples highlight the recruitment and payroll functions, the features and possibilities of the invention include total workforce forecasting, capacity measurement, training management, revenue, succession planning, and related personnel management functions. Has spread to. Although the present invention has been described in accordance with the examples, the present invention can be further modified within the spirit and scope of the present disclosure. Accordingly, this application is intended to cover any modifications, uses, or applications of the present invention using the disclosed principles. Furthermore, the present application is intended to cover those that are known or practiced in the art as a result of the disclosure of the present application and that are related to the present invention and are within the scope of the appended claims. There is.

[Brief description of drawings]

The foregoing and other features and advantages of the present invention, and the manner in which they are accomplished, will become apparent and better understood with reference to the following description of one embodiment of the invention taken in conjunction with the accompanying drawings.

FIG. 1 illustrates the general environment of the present invention in connection with a user organization.

FIG. 2 shows an overall view of the message flow between the present invention and the utilizing organization.

FIG. 3 illustrates a message flow between the present invention and a client company, a job posting / job search bulletin board on the Internet, a supplier, or a personnel recruiting company.

FIG. 4 illustrates the flow of messages between the present invention and client companies, public access points, suppliers, recruiters during application processing.

FIG. 5 illustrates the flow of messages between the present invention and customer companies, public access points, suppliers, recruiters, focusing on the extranet and internet components of the present invention.

FIG. 6 shows a message flow for a payroll function between the extranet component of the present invention and a contract employee or customer company.

FIG. 7 shows the general work in the employment process.

FIG. 8 illustrates the issuance of job details in the employment process.

FIG. 9 illustrates receipt of a job application in the employment process.

FIG. 10 shows a preliminary selection of job seekers in the employment process.

FIG. 11 illustrates the selection and notification of job seekers in the employment process. Matching reference characters represent matching parts across multiple figures. The exemplifications given here represent one preferred embodiment of the invention, and such exemplifications should not be construed as limiting the scope of the invention in any way.

─────────────────────────────────────────────────── ─── Continued front page    (81) Designated countries EP (AT, BE, CH, CY, DE, DK, ES, FI, FR, GB, GR, IE, I T, LU, MC, NL, PT, SE), AE, AL, A M, AT, AU, AZ, BA, BB, BG, BR, BY , CA, CH, CN, CR, CU, CZ, DE, DK, DM, EE, ES, FI, GB, GD, GE, GH, G M, HR, HU, ID, IL, IN, IS, JP, KE , KG, KP, KR, KZ, LC, LK, LR, LS, LT, LU, LV, MA, MD, MG, MK, MN, M W, MX, NO, NZ, PL, PT, RO, RU, SD , SE, SG, SI, SK, SL, TJ, TM, TR, TT, TZ, UA, UG, UZ, VN, YU, ZA, Z W (72) Inventor Lively, Dennis             New York, USA 14845,             Horseheads, scenic view 317 (72) Inventor Biechan, John             New York, USA 14830,             Corning, Number 15, Fields             Treat 137

Claims (31)

[Claims] 1. A first computer including a processing unit, a main storage unit, a storage subsystem, and a high speed connection to the Internet, and other organizations and systems including contract workers, client companies and payroll service providers. And a contractor component (contr) that communicates with individuals and other computer programs, and stores, retains, and retrieves information about the organization and individuals.
actor component) computer programming tools and client company employment managers, client company information systems, staff suppliers, recruiters, sub-tier vendors, and other web-based
A supplier component for communicating with other organizations, systems and individuals, including professional service providers, and other computer programs, and for storing, retaining, and retrieving information about such organizations and individuals.
Computer program means to communicate with other organizations, systems and individuals, including staff suppliers, recruiters, subcontractors, and other web-based professional service providers, and other computer programs, and Recruitment component computer program means to store, retain, and retrieve information about an individual, as well as job seekers, the general public, and other job offers and resumes on the World Wide Web. A multi-purpose HR service consisting of a computer program means of a jobs component that communicates with other organizations, systems and individuals, including bulletin boards, and other computer programs to store, retain, and retrieve information about the organizations and individuals. Portal device for. 2. The apparatus of claim 1, wherein the web-based professional service providers include payroll service providers. 3. The web-based professional service provider relocates.
) The apparatus of claim 1 including a service provider. 4. The apparatus of claim 1, wherein the web-based professional service providers include project management service providers. 5. The web-based professional service provider is required to perform performance measurement.
An apparatus according to claim 1, including an ance measurement service provider. 6. The apparatus of claim 1, wherein the web-based professional service provider comprises a workforce forecasting service provider. 7. The web-based professional service provider has a succession planning plan.
2. The apparatus of claim 1 including a service provider. 8. The apparatus of claim 1, wherein the web-based professional service provider comprises a compensation management service provider. 9. The apparatus of claim 1, wherein the web-based professional service providers include education and training management service providers. 10. A first computer including a processor, a main memory, a storage subsystem, and a high speed connection to the Internet, in communication with other organizations, systems and individuals, and other computer programs. And a multi-purpose personnel service portal device comprising one or more computer program means for storing, retaining, and retrieving information about an individual. 11. The apparatus of claim 10, wherein the organizations, systems and individuals include contract workers, customer companies, payroll service providers. 12. The organization, system and individual are at least a client company employment manager, a client company information system, a staffing supplier, a recruiter, a subcontractor, and other web-based professional service providers. 11. The device of claim 10, including one. 13. The apparatus of claim 10, wherein the organizations, systems and individuals include at least one of a staff supplier, a recruitment agency, a subcontractor, and other web based professional service providers. 14. The apparatus of claim 10, wherein the organizations, systems and individuals include at least one of job seekers, the public, and other job postings and resume boards on the World Wide Web. 15. The apparatus of claim 10, wherein the organizations, systems and individuals include payroll service providers. 16. The apparatus of claim 10, wherein the organizations, systems and individuals include relocation service providers. 17. The apparatus of claim 10, wherein the organizations, systems and individuals include planning management service providers. 18. The apparatus of claim 10, wherein the organizations, systems and individuals include capability measurement service providers. 19. The apparatus of claim 10, wherein the organizations, systems and individuals include a workforce forecast service provider. 20. The apparatus of claim 10, wherein the organizations, systems and individuals include a succession planning service provider. 21. The apparatus of claim 10, wherein the organizations, systems and individuals include compensation management service providers. 22. The apparatus of claim 10, wherein the organizations, systems and individuals include education and training management service providers. 23. Connecting the first computer to one or more customer companies, connecting the first computer to the Internet, connecting the first computer to one or more contract employees via an extranet, Connecting the first computer to one or more staff suppliers, connecting the first computer to one or more recruiting agents, connecting the first computer to one or more subcontractors, Connecting one or more job seekers to one or more job seekers, connecting the first computer to one or more job posting / job and resume boards on the World Wide Web, and connecting the first computer to one or more web A first-class professional service provider, the first computer is connected to one or more staff suppliers, and the first computer is connected to the first computer. Providing mutual access between all individuals, organizations and systems to which the pewter is connected, assessing the individuals, organizations and systems from the options for purchasing and selling services from each of the individuals, organizations and systems, A method of managing a multi-purpose personnel service, which provides a means for selecting and maintains a record of transactions between the individual, the organization, and the system to which the first computer is connected. 24. The method of claim 23, wherein the web-based professional service provider provides payroll management services. 25. The method of claim 23, wherein the web-based professional service provider provides a relocation service. 26. The method of claim 23, wherein the web-based professional service provider provides planning management services. 27. The method of claim 23, wherein the web-based professional service provider provides a capability measurement service. 28. The method of claim 23, wherein the web-based professional service provider provides a workforce forecasting service. 29. 29. 24. The method of claim 23, wherein the web-based professional service provider provides a takeover planning service. 30. The method of claim 23, wherein the web-based professional service provider provides compensation management services. 31. The method of claim 23, wherein the web-based professional service provider provides education and training management services.