JP2004121318A - System and method for executing service to order - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To extremely inexpensively and securely execute a desirable service to a game player for a game parlor while the game player feels no troublesomeness and enables the game parlor to execute a correct sales management. <P>SOLUTION: When a clerk of the game parlor accepts an order from the game player, a card reader (103) corresponding to a game machine (101) with which the game player plays is allowed to read a piece of recorded information in a menu card X in which a piece of premium information desired by the game player is recorded. The card reader (103) transmits the piece of the premium information read by the same and a piece of game machine identifying information for identifying the game machine to an order receiving terminal 40. The clerk is notified of the piece of the premium information and the piece of the game machine information ordered on the basis of the pieces of the information received by the order receiving terminal 40. The premium ordered on the basis of the piece of the information notified to the clerk is prepared to be given to the game player. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an order service system and an order service method for providing a predetermined service (prize providing service such as food and drink) to an order from a player playing at each gaming table in a game arcade. The present invention relates to an order service system and an order service method that can provide a desired service to a player without inconvenience and at a very low cost for a game store with certainty, and enable accurate sales management. is there.
[0002]
[Prior art]
In recent years, various services have been provided to gamers at game stores. Among these services, there is a service (hereinafter referred to as an order service) provided by receiving an order for food and drink (coffee and the like) and cigarettes from a customer playing a game.
[0003]
FIG. 12 shows a basic flow of the conventional order service.
[0004]
In FIG. 12, first, (1): a clerk of a game store listens to an order from a player, and writes a menu content, a game console number, and the like on a slip. At this time, the clerk receives a game medium (pachinko ball, medal) corresponding to the price of the menu ordered from the player.
[0005]
Thereafter, (2): The clerk goes to the kitchen with the slip and receives the prepared order item.
[0006]
Next, (3): the clerk hands the order item to the player.
[0007]
In addition, the game media received from the player in the above (1) is put in a container or the like placed by a clerk in a predetermined place, counted by a game media counter at an appropriate time, and issued a receipt recording the counting result, Based on the information recorded on the receipt and the information on the order item written on the slip, the same process as the prize exchange process is performed by a prize management terminal (POS terminal) or the like.
[0008]
However, the conventional order service has the following problems.
[0009]
For example, due to a slip entry error or a communication error in the kitchen, an incorrect order item is handed to a player, or an order item is handed to an incorrect player (see FIG. 13).
[0010]
In addition, it is very troublesome for the clerk, and it takes a very long time to provide the service.
[0011]
In addition, accurate sales management cannot be performed due to a mistake in the prize exchange processing or omission of the processing.
[0012]
In order to solve such a problem, in recent years, a game media lending machine (such as a lending ball lending machine or a lending medal lending machine) provided between game consoles as shown in Patent Document 1 has been developed. There is also proposed an apparatus which has an order function and which is operated by the player himself to place an order.
[0013]
However, in such a configuration, there is a problem that introducing such a game medium lending machine to a game store increases costs, and furthermore, it is troublesome for a player to operate a device for receiving a service.
[0014]
[Patent Document 1]
JP-A-11-76579.
[0015]
[Problems to be solved by the invention]
As described above, in the conventional order service system, the wrong order item is handed to the player due to a slip entry error or a communication error in the kitchen, or the order item is handed to the wrong player. In addition, it takes a lot of time and effort for the clerk, and it takes a lot of time to provide the service.Furthermore, due to mistakes or forgetting to process prize exchange, accurate sales management cannot be performed. There are inconveniences.
[0016]
Also, in order to solve these problems, if the game media lending machine provided between game consoles is equipped with an order function and the player himself operates and places the order, the Introducing such a game medium lending machine increases costs, and furthermore, it is inconvenient for a player to operate a device for receiving a service.
[0017]
Therefore, in view of the above circumstances, the present invention is to provide a player with a desired service without inconvenience to the player at a very low cost, and to perform accurate sales management. It is an object of the present invention to provide an order service system and an order service method capable of performing the following.
[0018]
[Means for Solving the Problems]
In order to achieve the above object, the invention according to claim 1 is provided for each gaming machine in an order service system for performing a predetermined service for an order from a player playing at each gaming machine in a game arcade, The order information is read from the menu card inserted by the store clerk corresponding to the order from the player playing at the gaming table, and the identification information of the gaming table stored in advance together with the read order information is read. A card reader for transmitting, and an order receiving terminal for receiving the order information transmitted by the card reader and identification information of the game console, wherein the predetermined service based on the order information received by the order receiving terminal is identified. It is provided to a player who plays a game at the gaming table specified by the information.
[0019]
Further, according to the invention of claim 2, in the invention of claim 1, the menu card is composed of a plurality of menu cards corresponding to each service, and a clerk receiving an order from a player playing at the gaming table, A menu card corresponding to a service desired by the player is selected from the plurality of menu cards and inserted into the card card reader.
[0020]
The invention of claim 3 is the invention of claim 1, wherein the predetermined service is a service for providing a prize such as food and drink to a player playing at the gaming table, and the order receiving terminal includes a service for providing the prize. Receiving the corresponding order information and the identification information of the gaming table, and delivering a prize corresponding to the order information to a player playing at the gaming table specified by the identification information by a store clerk of the game hall; It is characterized by.
[0021]
According to a fourth aspect of the present invention, in the third aspect of the present invention, the order receiving terminal is a prize management terminal that manages prize information, and performs the sales collation based on the sales information on the ordered prize. Features.
[0022]
According to a fifth aspect of the present invention, in the third aspect, the order receiving terminal is communicatively connected to a prize management terminal that manages prize information, and the prize ordered to the prize management terminal at a predetermined timing. Is transmitted, and sales collation is performed at the premium management terminal.
[0023]
According to a sixth aspect of the present invention, in the first aspect of the present invention, the price of the predetermined service is based on stored game medium information recorded in association with the player's game medium or the player's membership card. It is characterized by being paid to the game store side.
[0024]
The invention according to claim 7 is an order service system for providing a predetermined service to an order from a player playing at each of the gaming tables in a game arcade, provided for each of the gaming tables, and playing at the gaming tables. The instruction information is read from the menu card inserted by the clerk of the game hall in response to the order from the player, and the order information input by the clerk is stored in advance according to the read instruction information. A card reader that transmits the information together with the information, and an order receiving terminal that receives the order information transmitted by the card reader and the identification information of the game console, and provides a predetermined service based on the order information received by the order receiving terminal. It is provided to a player who plays a game at the gaming table specified by the identification information.
[0025]
The invention according to claim 8 is the invention according to claim 7, wherein the predetermined service is a service for providing a prize such as food and drink to a player playing at the game console, and the order receiving terminal includes Receiving the corresponding order information and the identification information of the gaming table, and delivering a prize corresponding to the order information to a player playing at the gaming table specified by the identification information by a store clerk of the game hall; It is characterized by.
[0026]
According to a ninth aspect of the present invention, in the invention of the eighth aspect, the order receiving terminal is a prize management terminal that manages prize information, and performs sales collation based on sales information related to the ordered prize. Features.
[0027]
According to a tenth aspect of the present invention, in the invention of the eighth aspect, the order receiving terminal is communicatively connected to a prize management terminal that manages prize information, and the prize ordered to the prize management terminal at a predetermined timing. Is transmitted, and sales collation is performed at the premium management terminal.
[0028]
According to an eleventh aspect of the present invention, in the invention of the seventh aspect, the price of the predetermined service is based on the storage media information recorded in association with the game medium of the player or the membership card of the player. It is characterized by being paid to the game store side.
[0029]
Further, the invention according to claim 12 is an order service method for performing a predetermined service for an order from a player playing at each of the game consoles in the game arcade, wherein a clerk accepting the order service of the game arcade includes: A card reader that carries a menu card for performing a service and provides a menu card carried by the clerk for an order from a player playing at the gaming table, corresponding to the gaming table at which the player plays. To the order receiving terminal that receives the order information read from the menu card by the card reader together with the identification information of the game console, and the order receiving terminal performs a predetermined service based on the received order information. Is provided to a player playing at the gaming table specified by the identification information.
[0030]
According to a thirteenth aspect of the present invention, in the twelfth aspect, the menu card includes a plurality of menu cards corresponding to each service, and the clerk carries the plurality of menu cards and plays the game at the game console. A menu card corresponding to a desired service is selected from the plurality of menu cards and inserted into the card card reader in response to an order from a player who performs the game.
[0031]
According to a fourteenth aspect of the present invention, in the twelfth aspect of the invention, the predetermined service is a service for providing a prize such as food and drink to a player playing at the game console, and the order receiving terminal includes the food and drink. And the prize corresponding to the order information is delivered to a player playing at the gaming table specified by the identification information by a store clerk of the game hall. It is characterized by the following.
[0032]
According to a fifteenth aspect of the present invention, in the invention of the fourteenth aspect, the order receiving terminal is a prize management terminal that manages prize information, and performs the sales collation based on sales information on the ordered prize. Features.
[0033]
The invention of claim 16 is the invention of claim 15, wherein the order receiving terminal is communicatively connected to a prize management terminal that manages prize information, and a prize ordered to the prize management terminal at a predetermined timing. Is transmitted, and sales collation is performed at the premium management terminal.
[0034]
Also, in the invention of claim 17, in the invention of claim 12, the price of the predetermined service is based on the storage medium information recorded in association with the game medium of the player or the membership card of the player. It is characterized by being paid to the game store side.
[0035]
Further, the invention according to claim 18 is an order service method for performing a predetermined service for an order from a player playing at each of the game consoles of the game arcade, wherein a clerk receiving the order service of the game arcade includes: A card reader that carries a menu card for performing a service and provides a menu card carried by the clerk for an order from a player playing at the gaming table, corresponding to the gaming table at which the player plays. And inputting order information corresponding to the order desired by the player, and transmitting the input order information to the order receiving terminal which receives the input order information together with the identification information of the gaming table by the card reader, The receiving terminal provides a predetermined service based on the received order information to a player playing at the gaming table specified by the identification information. And it features.
[0036]
The invention according to claim 19 is the invention according to claim 18, wherein the predetermined service is a service for providing a prize such as food and drink to a player playing at the game console, and the order receiving terminal includes: And the prize corresponding to the order information is delivered to a player playing at the gaming table specified by the identification information by a store clerk of the game hall. It is characterized by the following.
[0037]
According to a twentieth aspect of the present invention, in the invention of the nineteenth aspect, the order receiving terminal is a prize management terminal for managing prize information, and performs the sales collation based on the sales information on the ordered prize. Features.
[0038]
According to a twenty-first aspect of the present invention, in the nineteenth aspect, the order receiving terminal is communicatively connected to a prize management terminal that manages prize information, and the prize ordered to the prize management terminal at a predetermined timing. Is transmitted, and sales collation is performed at the premium management terminal.
[0039]
According to a twenty-second aspect of the present invention, in the eighteenth aspect of the present invention, the price of the predetermined service is based on the storage medium information recorded in association with the player's game medium or the player's membership card. It is characterized by being paid to the game store side.
[0040]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.
[0041]
FIG. 1 is a diagram showing an overall configuration of a game arcade system A to which an order service system and an order service method according to the present invention are applied. Note that this game arcade system A is based on a system installed in a game arcade such as a pachinko parlor or a slot arcade.
[0042]
In FIG. 1, the amusement store mainly comprises a game hall 1, an office (office) 2, a prize exchange counter 3, and a kitchen (cooking place) 4.
[0043]
Here, the game hall 1 is a place where the player plays games such as pachinko and slots. In the game hall 1, a plurality of islands 10a to 10n (n: a positive integer), a counter 11, and a prepaid card issuing machine 12 are installed.
[0044]
Each of the islands 10a to 10n (n: a positive integer) includes a plurality of gaming units 100 and an island controller 110. Each gaming unit 100 includes a gaming machine 101 such as a pachinko machine or a slot machine, a gaming medium lending processor 102 such as a pachinko ball lending machine that lends pachinko balls and a lending medal lending machine that lends medals, and a menu card to be described later. It comprises a card reader 103 for reading recorded information such as X and a membership card, and a stand lamp unit 104 for blinking or lighting a lamp as a staging effect when a hit occurs in the gaming machine. The player plays a game by selecting one desired unit from the gaming units 100. The island controller 110 transfers, for example, game data and the like of each game unit 100 on the island to a management computer (terminal controller) 20 installed in an office 2 to be described later via a LAN (local area network) or the like. Or transfer various data from the management computer 20 to each gaming unit 100.
[0045]
The counter 11 counts the total number of game media obtained by the player playing the game in the gaming unit 100, and issues a receipt or the like in which the counting result is recorded by a barcode or the like.
[0046]
The prepaid card issuing machine 12 sells and issues a prepaid card used when a player lends a game medium such as a pachinko ball or a medal by the above-described game medium lending processor 102.
[0047]
The office (office) 2 is a place for monitoring and managing the inside of the game store. In the office 2, a management computer 20 is installed. The management computer 20 receives game data of the game units 100 installed on each island via the above-described island controller 110 and the LAN, and various data from the counter 11, constructs various databases, and The gaming state of the gaming unit 100 is managed.
[0048]
The prize exchange counter 3 is a place where various prize exchanges are performed. The prize exchange terminal 3 is provided with a prize management terminal 30. The prize management terminal 30 includes a hand scanner or the like for reading the count value recorded on the receipt brought in by the player, and when the player exchanges for the prize desired by the player according to the count value read by the hand scanner. And a terminal for managing information on exchanged premiums.
[0049]
The kitchen (cooking place) 4 is a place where prizes (food and drinks, cigarettes, etc.) ordered by a player who is playing a game at the game hall 1 are prepared. In the kitchen 4, an order receiving terminal 40 is installed. The order receiving terminal 40 receives menu information (menu name, menu number, number of premiums, etc.) and game console information sent when the menu card X is inserted into the card reader 103 of the gaming unit 100. Is a terminal that displays order information or notifies print information to a clerk in the kitchen.
[0050]
In the above-described embodiment, the kitchen 4 is provided, and the order receiving terminal 40 is provided therein. However, the present invention is not limited to this, and the kitchen 4 is not provided, and the order management terminal 30 of the premium exchange counter 3 receives the order. The function of the receiving terminal 40 may be provided.
[0051]
Next, a flow of processing of a prize order service of the prize order service system in the gaming shop according to the present invention having the above configuration will be described with reference to FIGS.
[0052]
FIG. 2 is a sequence chart showing the flow of processing of the prize order service in the gaming shop shown in FIG.
[0053]
In FIG. 2, first, when a player a who is playing a game at a game arcade tries to order a prize (food, drink, cigarette, or the like) (step S101), the shop assistant b on patrol or the shop assistant b is called. Then, when the clerk b comes, a prize name (for example, coffee or cigarette) to be ordered is notified (step S102).
[0054]
Thereby, the clerk b prepares the menu card X (see FIG. 3) corresponding to the order prize notified by the player a (step S103). Note that the menu card X shown in FIG. 3 shows a form prepared for each premium. Each menu card X includes a menu information storage unit X-1, and information of a prize corresponding to the menu information storage unit X-1 [menu name, menu number, number of game media (number of balls or medal)]. I remember. For example, in the example shown in FIG. 3, in the case of the menu card (a) for coffee, the menu name “coffee”, the menu number “0001 (number)”, and the number of game media “25” are stored in the menu information storage unit X-1. (Piece) "is stored.
[0055]
Next, the clerk b acquires a game medium (pachinko ball or medal) having a value corresponding to the order item from the player a (step S104).
[0056]
Thereafter, the clerk b inserts the prepared menu card X into the card reader 103 installed corresponding to the gaming machine 101 in which the player a plays, and causes the data to be read (step S105). After that, the clerk b counts the game media obtained from the player a at a predetermined timing (for example, when the hand becomes empty) by the counter 11 or the like, and obtains a receipt for sales collation.
[0057]
On the other hand, the card reader 103 reads the menu information (for example, the menu name, the menu number, the number of game media) recorded on the inserted menu card X (step S107). Then, the read menu information and the unique game console information (see FIG. 4) stored in advance are transmitted to the order receiving terminal 40 installed in the kitchen 4 (step S108). In FIG. 4, the card reader 103 includes a game console information storage unit 103-1 and information indicating a game console number of the gaming machine 101 which is installed in association with the game console information storage unit 103-1. I remember. Note that, in this example, an example of the card reader 103 installed in association with the gaming machine 101 having the gaming machine number “001” is shown.
[0058]
Thereby, the order receiving terminal 40 receives the menu information and the game console information as the order information (Step S109). Then, the order receiving terminal 40 notifies the clerk C in the kitchen 4 of the order information by displaying or printing (see FIG. 5) (step S110). In FIG. 5, the order receiving terminal 40 issues an order slip Y by printing order information on a receipt using an attached printer 40-1 or the like. In the printing example of the order slip Y, “coffee” is printed as an order item, “0001” is printed as a menu number, “25” is printed as the number of game media, and “001” is printed as a game number. It shows the situation. Further, the order receiving terminal 40 displays the order information display screen Z using the provided display 40-2. In the display example of the order information display screen Z, "coffee" is displayed as an order item, "0001" is displayed as a menu number, "25" is displayed as the number of game media, and "001" is displayed as a game number. It is shown that it is being done.
[0059]
Then, the clerk C prepares an ordered item (coffee or cigarette) based on the notified menu content (step S111).
[0060]
Thereafter, the clerk C or another clerk brings the prepared order item to the player a who is playing at the corresponding gaming machine 101 based on the notified gaming table information (step S112).
[0061]
Note that the order receiving terminal 40 displays sales information (name and number of ordered prizes, or the name and number of prizes ordered) at a predetermined timing (every time an order is received, or at a predetermined time interval, or after business closes). (Total etc.) to the prize management terminal 30 installed in the prize exchange counter 3 (step S113).
[0062]
Thereby, the premium management terminal 30 performs the sales management collation processing (step S114). The sales information from the order receiving terminal 40 may be notified to the management computer 20 installed in the office 2 via the premium management terminal 30. This enables accurate sales management.
[0063]
By performing such processing, a prize order service as shown in FIG. 6 can be performed. As a result, the desired prizes (such as food and drink, cigarettes, etc.) can be reliably provided to the player at a very low cost without causing the player to feel troublesome, and accurate sales management can be achieved. It can be carried out.
[0064]
In the above embodiment, the case where the card reader 103 is shared with the existing member card reader in advance on the gaming machine 101 in consideration of the cost has been described. However, the present invention is not limited to this. It may be provided exclusively for the card.
[0065]
In the above embodiment, the processing flow in the configuration in which the kitchen (4) is provided with the order receiving terminal (40) is described. In addition, the prize management terminal (30) of the prize exchange counter (3) is used. In the configuration having the function of the order receiving terminal (40), the prize management terminal (30) receives order information from the card reader, notifies the clerk at the prize exchange counter (3) of the order information, and The sales are collated based on the information to manage the sales.
[0066]
Further, in the above-described embodiment, the case where only one prize is ordered from the player is shown. However, when a plurality of the same prizes are ordered, the number of the ordered prize is determined by the clerk in the process of step S105. The card reading operation is repeated for the number of minutes. At this time, the clerk checks the contents of "Normal order!" Displayed on the display section 103-2 of the card reader 103, and repeats the same operation. Further, in addition to the menu card X shown in FIG. 3 described above, a menu card in which prize quantity information is stored in advance for the number of prizes to be ordered may be prepared to correspond.
[0067]
Next, a modification of the above-described embodiment will be described with reference to FIGS. Specifically, in the case of the above embodiment, the case where the card reader 103 is shared with the existing member card reader in the upper part of the gaming machine 101 in advance, the case where the card reader 103 is provided separately from the member card reader exclusively for the menu card, The case where the menu card X is prepared individually for each type is shown. However, the card reader 103 is provided separately in the game medium lending processor 102 or the stand lamp unit 104, and the operation button of the game medium lending processor 102 is provided. In the following, an embodiment in which only one menu card is prepared and the prize order service is performed using the menu card will be described.
[0068]
FIG. 7 is a view showing a modification of the gaming unit 100 shown in FIG. 1 described above. In this case, in particular, a card reader (102-1) for reading recorded information of a menu card is provided in the gaming medium lending processor 102. Shows the case where
[0069]
In FIG. 7, the game medium lending processor 102 includes a card reader 102-1, a bill insertion slot 102-2, a coin insertion slot 102-3, a return button 102-4, an operation section 102-5, It has a medium supply nozzle 102-6 and a return and change coin payout port 102-7.
[0070]
Here, in this embodiment, when a menu clerk inputs a menu number from the operation unit 102-5 after a menu card X ′ (see FIG. 9) described later is inserted into the card reader 102-1. The obtained number information is transmitted as menu number information together with the gaming machine number information to the above-mentioned order receiving terminal 40, thereby performing a prize order service.
[0071]
The flow of processing of the prize order service of this modification will be described with reference to FIG.
[0072]
FIG. 8 is a sequence chart showing a process flow of the prize order service in the configuration of the gaming unit 100 shown in FIG.
[0073]
In FIG. 8, first, when a player a who is playing a game in the amusement arcade 1 tries to order a prize (food, drink, cigarette, or the like) (step S201), the shop assistant b during patrol is stopped or the shop assistant b is called. . Then, when the clerk b comes, the prize name (for example, coffee or cigarette) to be ordered is notified (step S202).
[0074]
Thereby, the clerk b prepares the menu card X '(see FIG. 9) (step S203). The menu card X 'shown in FIG. 9 includes a menu order start instruction information storage unit X'-1. The menu order start instruction information storage unit X'-1 has a menu order to the card reader 102-1. Information for instructing start, specifically, when this menu card 102-1 is inserted, the number information subsequently input from the operation unit 102-5 of the game medium lending processor 102-1 is used as menu number information. Instruction information to be transmitted to the order receiving terminal 40 is stored together with the gaming machine number information of the gaming machine 101.
[0075]
Next, the clerk b acquires a game medium (pachinko ball or medal) having a value corresponding to the order product from the player a (step S204).
[0076]
Thereafter, the clerk b puts the prepared menu card X 'on the card reader 102-1 provided in the game medium lending processor 102-1 installed corresponding to the gaming machine 101 in which the player a is playing. At the same time, the player inserts and reads the data (step S205), and at the same time, based on the order table as shown in FIG. The number of the menu to be entered is input (step S206). After that, the clerk b counts the game media obtained from the player a at a predetermined timing (for example, when the hand becomes empty) by the counter 11 or the like, and obtains a receipt for sales collation.
[0077]
On the other hand, the card reader 102-1 reads the instruction information recorded on the inserted menu card X '(step S208), and uses the number information input by the clerk based on the read instruction information as menu number information. The information is transmitted to the order receiving terminal 40 installed in the kitchen 4 together with the unique game table information stored in advance (step S209).
[0078]
Thereby, the order receiving terminal 40 receives the menu number information and the game console information as the order information (Step S210). Then, the order receiving terminal 40 performs an order item specifying process from the received menu number information (step S211). Note that the order receiving terminal 40 includes a menu information storage unit 40-3 as shown in FIG. The menu information storage unit 40-3 stores, as menu information, menu number information, menu name information, and the number of game media in association with each other for each premium. Thus, the corresponding menu name is specified from the menu number information transmitted from the card reader 102-1. Then, the order receiving terminal 40 notifies the clerk C in the kitchen 4 of the order information by displaying or printing (step S212).
[0079]
Then, the clerk C prepares an ordered item (coffee or cigarette) based on the notified menu content (step S213).
[0080]
After that, the clerk C or another clerk brings the prepared order item to the player a who is playing at the corresponding gaming machine 101 based on the notified gaming table information (step S214).
[0081]
In addition, the order receiving terminal 40 sends the sales information (the name of the ordered prize and the total number of the prizes) to the prize exchange counter 3 at a predetermined timing (every time an order is received, or at a predetermined time interval, after the business is closed). The prize management terminal 30 to be installed is notified (step S215).
[0082]
Thereby, the premium management terminal 30 performs the sales management collation processing (step S216). The sales information from the order receiving terminal 40 may be notified to the management computer 20 installed in the office 2 via the premium management terminal 30.
[0083]
In this modification, the processing flow in the configuration in which the kitchen (4) is provided with the order receiving terminal (40) is described. In addition, the premium management terminal (3) of the premium exchange counter (3) is described. In the configuration in which 30) has the function of the order receiving terminal (40), the prize management terminal (30) receives the order information from the card reader and notifies the clerk at the prize exchange counter (3) of the order information. At the same time, sales are collated based on sales information to manage sales.
[0084]
Also, in the case of this modified example, the case where only one prize is ordered from the player is shown. However, when the same prize is ordered a plurality of times, the clerk performs the processing of steps S205 and S206 described above. , The card reading and number input operations are repeated for the number of orders ordered. At this time, the clerk checks the contents of "Normal order!" Displayed on the display section 103-2 of the card reader 103, and repeats the same operation. Further, in addition to the menu card X ′ shown in FIG. 3 described above, a menu card storing prescription quantity information in advance for each quantity of ordered prizes may be prepared.
[0085]
Further, in the embodiment shown in FIGS. 2 and 8, before the clerk inserts the menu card into the card reader, the game medium is obtained from the player as the price of the prize ordered by the player. However, the present invention is not limited to this, and a game medium may be acquired when an order product is delivered to a corresponding player.
[0086]
Further, in addition to the above-described embodiment, the card reader may be shared with the member card reader 103c provided in the lamp unit shown in FIG. 7, for example.
[0087]
In the embodiment described above, the player exchanges the game media (pachinko balls or medals) at hand with prizes such as food and drink or cigarettes. The game media such as pachinko balls and medals obtained by the player are recorded in the replay or the like as ball saving information or medal information on a member card management terminal (not shown) or the member card itself. Is provided, the player may insert a membership card into the member card reader when ordering a prize, and may exchange prizes from the ball or medal held by the player to the order prize. .
[0088]
Specifically, for example, a card reader or the like is provided with an operation button or the like for exchanging prizes from coins or medals stored in a member card using a menu card. After this button is pressed, a menu card is inserted by a clerk, and after the card reader reads the menu information, a member card possessed by the player is inserted. The structure is such that the process of withdrawal of stored coins or medals is performed, and the card reader transmits the menu information and the number information of the gaming machine after the withdrawal process is performed.
[0089]
In addition, ID information of a clerk may be written in each of the above-mentioned menu cards, and may be used as a determination material for preventing fraud by the clerk.
[0090]
【The invention's effect】
As described above, according to the present invention, the desired service (prize service such as food and drink) for the player without causing the player to feel troublesome and at a very low cost for the game store is assured. And accurate sales management can be performed.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of a game arcade system when a prize order service system in a game arcade according to the present invention is applied.
FIG. 2 is a diagram showing a flow of a prize order service in the configuration shown in FIG. 1;
FIG. 3 is a diagram showing a configuration example of a menu card.
FIG. 4 is a diagram showing a configuration example of a card reader.
FIG. 5 is a diagram showing a configuration example of an order receiving terminal.
FIG. 6 is a conceptual diagram showing a specific flow of a free gift order service.
FIG. 7 is a view showing a modification of the gaming unit shown in FIG.
FIG. 8 is a view showing a modification of the flow of the premium order service shown in FIG. 2;
FIG. 9 is a view showing a modification of the menu card shown in FIG. 3;
FIG. 10 is a diagram showing a configuration example of an order table.
FIG. 11 is a diagram showing a modification of the order receiving terminal shown in FIG. 5;
FIG. 12 is a conceptual diagram showing a conventional order handling method.
FIG. 13 is a conceptual diagram showing how a conventional problem occurs.
[Explanation of symbols]
A: Amusement arcade system, 1: Amusement arcade, 2: Office (office), 3: Premium exchange counter, 4: Kitchen (cooking place), 11: Counter, 12: Prepaid card issuing machine, 10a to 10n: Game Island, 100: gaming unit, 101: gaming machine, 102: gaming media lending machine, 103 card reader, 104: lamp unit, 110: island controller, 20: management computer (terminal controller), 30: premium management terminal, 40 … Order receiving terminal

Claims (22)

In an order service system that provides a predetermined service to an order from a player playing at each of the gaming tables in a game hall,
The order information is read from the menu card inserted by the clerk of the game arcade corresponding to the order from the player playing at the gaming table, and stored in advance together with the read order information. A card reader for transmitting identification information of the gaming table,
An order receiving terminal that receives the order information transmitted by the card reader and the identification information of the gaming table,
An order service system, wherein a predetermined service based on the order information received by the order receiving terminal is provided to a player playing at a gaming table specified by the identification information. The menu card is
It consists of multiple menu cards corresponding to each service,
The clerk who received the order from the player playing at the gaming table,
2. The order service system according to claim 1, wherein a menu card corresponding to a service desired by the player is selected from the plurality of menu cards and inserted into the card card reader. The predetermined service is:
It is a prize providing service such as food and drink for a player playing at the gaming table,
The order receiving terminal,
Receiving order information corresponding to the prize and identification information of the gaming table;
2. The order service system according to claim 1, wherein the prize corresponding to the order information is delivered by a clerk of the game hall to a player playing at the game table specified by the identification information. The order receiving terminal,
4. The order service system according to claim 3, wherein the prize management terminal manages prize information, and performs sales collation based on sales information on the ordered prize. The order receiving terminal,
It is communicatively connected to a prize management terminal that manages prize information, and transmits sales information related to the prize ordered to the prize management terminal at a predetermined timing,
4. The order service system according to claim 3, wherein a sales collation is performed at the prize management terminal. The consideration for the predetermined service is:
2. The order service system according to claim 1, wherein the order is paid to the game store based on the storage medium information recorded in association with the game medium of the player or the membership card of the player. In an order service system that provides a predetermined service to an order from a player playing at each of the gaming tables in a game hall,
The instruction information is read from a menu card inserted by a clerk at the game arcade corresponding to an order from a player playing at the gaming table and provided by the clerk according to the read instruction information. A card reader for transmitting the order information together with the identification information of the gaming table stored in advance,
An order receiving terminal that receives the order information transmitted by the card reader and the identification information of the gaming table,
An order service system, wherein a predetermined service based on the order information received by the order receiving terminal is provided to a player playing at a gaming table specified by the identification information. The predetermined service is:
It is a prize providing service such as food and drink for a player playing at the gaming table,
The order receiving terminal,
Receiving order information corresponding to the prize and identification information of the gaming table;
8. The order service system according to claim 7, wherein the prize corresponding to the order information is delivered by a clerk of the game hall to a player playing at the game table specified by the identification information. The order receiving terminal,
9. The order service system according to claim 8, wherein the prize management terminal manages prize information, and performs sales collation based on sales information related to the ordered prize. The order receiving terminal,
It is communicatively connected to a prize management terminal that manages prize information, and transmits sales information related to the prize ordered to the prize management terminal at a predetermined timing,
9. The order service system according to claim 8, wherein the prize management terminal performs sales collation. The consideration for the predetermined service is:
8. The order service system according to claim 7, wherein the order is paid to the game shop based on the storage medium information recorded in association with the player's game media or the player's membership card. An order service method for providing a predetermined service to an order from a player playing at each of the gaming tables in a game room,
A clerk accepting the order service of the game hall carries a menu card for performing the service,
Inserting a menu card carried by the clerk for an order from a player playing at the gaming table into a card reader provided corresponding to the gaming table played by the player,
Transmitting the order information read from the menu card by the card reader to an order receiving terminal that receives the information together with the identification information of the gaming table;
The order service method, wherein the order receiving terminal provides a predetermined service based on the received order information to a player who plays a game at a gaming table specified by the identification information. The menu card is
It consists of multiple menu cards corresponding to each service,
The clerk carries the plurality of menu cards,
A menu card corresponding to a desired service is selected from the plurality of menu cards and inserted into the card card reader in response to an order from a player playing at the gaming table. 12. The order service method according to item 12. The predetermined service is:
It is a prize providing service such as food and drink for a player playing at the gaming table,
The order receiving terminal,
Receiving order information corresponding to the food and drink and identification information of the gaming table;
13. The order service method according to claim 12, wherein the prize corresponding to the order information is delivered to a player playing at a game table specified by the identification information by a clerk of the game arcade. The order receiving terminal,
15. The order service method according to claim 14, wherein the prize management terminal manages prize information, wherein the sales collation is performed based on sales information on the ordered prize. The order receiving terminal,
It is communicatively connected to a prize management terminal that manages prize information, and transmits sales information related to the prize ordered to the prize management terminal at a predetermined timing,
15. The order service method according to claim 14, wherein a sales collation is performed at the prize management terminal. The consideration for the predetermined service is:
13. The order service method according to claim 12, wherein the payment is made to the game store based on the storage medium information recorded in association with the game medium of the player or the membership card of the player. An order service method for providing a predetermined service to an order from a player playing at each of the gaming tables in a game room,
A clerk accepting the order service of the game hall carries a menu card for performing the service,
A menu card carried by the clerk for an order from a player playing on the gaming table is inserted into a card reader provided corresponding to the gaming table on which the player plays, and the player desires. Enter the order information corresponding to the order,
Transmitting the input order information by the card reader to an order receiving terminal that receives the identification information of the gaming table together with the identification information;
The order service method, wherein the order receiving terminal provides a predetermined service based on the received order information to a player who plays a game at a gaming table specified by the identification information. The predetermined service is:
It is a prize providing service such as food and drink for a player playing at the gaming table,
The order receiving terminal,
Receiving order information corresponding to the food and drink and identification information of the gaming table;
19. The order service method according to claim 18, wherein the prize corresponding to the order information is delivered by a clerk of the amusement arcade to a player playing at the gaming table specified by the identification information. The order receiving terminal,
20. The order service system according to claim 19, wherein the prize management terminal manages prize information, and performs sales collation based on sales information on the ordered prize. The order receiving terminal,
It is communicatively connected to a prize management terminal that manages prize information, and transmits sales information related to the prize ordered to the prize management terminal at a predetermined timing,
20. The order service method according to claim 19, wherein sales matching is performed at the premium management terminal. The consideration for the predetermined service is:
19. The order service method according to claim 18, wherein the payment is made to the game shop based on the storage medium information recorded in association with the player's game media or the player's membership card.

Images