JP2015170183A5

JP2015170183A5 -

Info

Publication number: JP2015170183A5
Application number: JP2014045190A
Authority: JP
Filing date: 2014-03-07
Publication date: 2017-03-16
Anticipated expiration: 2034-03-07

Description

なお、図１においては、外部端末が、通信回線５００を介して携帯通信端末２００と通信を行うサーバー装置３００と、通信回線５００を介してサーバー装置３００と通信を行う管理者端末４００とから構成される例を、一例として記載する。しかし、例えば、外部端末として管理者端末４００のみを備え、管理者端末がサーバー装置３００の行う処理・機能を行うように構成しても良い。
In FIG. 1, an external terminal includes a server device 300 that communicates with the mobile communication terminal 200 via the communication line 500, and an administrator terminal 400 that communicates with the server device 300 via the communication line 500. A configuration example will be described as an example. However, for example, only the administrator terminal 400 may be provided as an external terminal, and the administrator terminal may be configured to perform processing and functions performed by the server device 300.

Claims

In an area where short-distance communication is possible with an information storage unit storing at least work content specifying information for specifying work content provided by a service provider and target specifying information for specifying a target to receive the work. When approaching, a first communication processing unit that receives the work content specifying information and the target specifying information from the information storage unit via near field communication,
A memory unit for storing the work content specifying information and the target specifying information received from the information storage unit;
A control unit that controls the memory unit to store the work content specifying information and the target specifying information received from the information storage unit in association with each other;
Including mobile communication terminals.

The mobile communication terminal includes a voice input unit into which voice information of a service provider is input,
The mobile communication terminal according to claim 1, wherein the control unit controls the memory unit to store the audio information in association with the work content specifying information.

The mobile communication terminal according to claim 2 , wherein the control unit activates the voice input unit based on reception of the work content specifying information or the target specifying information in the first communication processing unit.

The mobile communication terminal includes a timer unit that measures the passage of time,
The control unit ends activation of the voice input unit when it is determined that a predetermined time has elapsed since the voice input unit was activated based on the time measured by the time measuring unit. The mobile communication terminal described in 1.

The time measuring unit measures time information when the work content specifying information or the target specifying information is received by the first communication processing unit,
The mobile communication terminal according to claim 4, wherein the control unit controls the memory unit to store the time information in association with the work content specifying information.

The mobile communication terminal includes a position information detection unit that detects position information of the mobile communication terminal,
The control unit activates the position information detecting unit based on reception of the work content specifying information or the target specifying information in the first communication processing unit, and the position information detected by the position information detecting unit The mobile communication terminal according to claim 1, wherein the memory unit is controlled so as to be stored in association with the work content specifying information.

The mobile communication terminal according to claim 6, wherein the position information detection unit detects a movement amount and a movement direction of the mobile communication terminal.

The mobile communication terminal according to claim 6, wherein the position information detection unit is an acceleration sensor.

The mobile communication terminal according to claim 6, wherein the position information detection unit is not a gyro sensor.

The target specifying information includes information for specifying a target to be provided with a service including at least one work provided by the service provider;
The first communication processing unit receives service start information indicating the start of the service and the target specifying information from the information storage unit,
The mobile communication terminal according to any one of claims 1 to 9, wherein the control unit performs control so as to store the service start information received from the information storage unit and the target specifying information in association with each other.

The target specifying information includes information for specifying a target for which the service has been provided,
The first communication processing unit receives service end information indicating the end of the service and the target specifying information from the information storage unit,
The mobile communication terminal according to claim 10, wherein the control unit performs control so as to store the service end information received from the information storage unit and the target specifying information in association with each other.

The mobile communication terminal includes a second communication processing unit for communicating with an external terminal installed remotely,
The mobile communication terminal according to claim 11 , wherein the control unit controls the second communication processing unit to transmit information stored in the memory unit to the external terminal at a predetermined timing.

The mobile communication according to claim 12 , wherein the second communication processing unit transmits information stored in the memory unit to the external terminal based on reception of the service end information in the first communication processing unit. Terminal.

The work content specifying information for specifying the work content provided by the service provider via the near field communication and the target specifying information for specifying the target to receive the work are received from the information storage unit by the mobile communication terminal. A way to manage the service provider's work history based on information,
A reception step of receiving the work content specifying information and the target specifying information from the information storage unit at the first communication processing unit of the mobile communication terminal when approaching within an area capable of near field communication with the information storage unit; ,
A storage step of associating the work content specifying information received from the information storage unit with the target specifying information in the memory unit;
Including said method.

The work content specifying information for specifying the work content provided by the service provider via the near field communication and the target specifying information for specifying the target to receive the work are received from the information storage unit by the mobile communication terminal. A program for managing the work history of service providers based on information.
A reception step of receiving the work content specifying information and the target specifying information from the information storage unit at the first communication processing unit of the mobile communication terminal when approaching within an area capable of near field communication with the information storage unit; ,
A storage step of associating the work content specifying information received from the information storage unit with the target specifying information in the memory unit;
A program that causes a computer to execute.

In an area where short-distance communication is possible with an information storage unit storing at least work content specifying information for specifying work content provided by a service provider and target specifying information for specifying a target to receive the work. When approaching, a first communication processing unit that receives the work content specifying information and the target specifying information from the information storage unit via near field communication,
A memory unit for storing the work content specifying information and the target specifying information received from the information storage unit;
A second communication processing unit for communicating with an external terminal installed remotely;
The memory unit is controlled to store the work content specifying information and the target specifying information received from the information storage unit in association with each other, and the information stored in the memory unit is transmitted to an external terminal at a predetermined timing. A mobile communication terminal including a control unit that controls the second communication processing unit to
A remote communication processing unit that is connected to a plurality of mobile communication terminals including the mobile communication terminal and receives a plurality of the work content specifying information and the target specifying information transmitted from each mobile communication terminal at a predetermined timing;
An external memory unit for storing the work content specifying information and the target specifying information received from each mobile communication terminal in a remote communication processing unit;
An external terminal including an external control unit that controls the external memory unit so as to store the work content specifying information in association with each target specifying information;
Work history management system with

The mobile communication terminal includes a voice input unit to which voice information of a service provider is input, and the control unit controls the memory unit to store the voice information in association with the work content specifying information. The second communication processing unit transmits the audio information associated with the work content specifying information to the external terminal at a predetermined timing.
The external terminal includes a text conversion processing unit that converts voice information into text information, the remote communication processing unit receives the voice information from the mobile communication terminal, and the text conversion processing unit receives the voice information The work history management according to claim 16, wherein the external control unit controls the external memory unit to store the converted text information in association with the work content specifying information. system.

The external terminal includes a result information creation processing unit that creates service provision result information based on the work content specification information, the target specification information, and the text information stored in the external memory unit. Work history management system described in 1.

The work history management system according to claim 18, wherein the external terminal includes a performance information correction processing unit that corrects the work content specifying information, the target specifying information, and the text information stored in the external memory unit.

The external terminal includes a server device including the remote communication processing unit, the text conversion processing unit, and the external memory unit, and an administrator terminal including the performance information creation processing unit and the performance information correction processing unit. The work history management system according to 19.