JP2017182405A - Business management apparatus, information processing method, and business management program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an operation support function according to each business flow by a navigation function in business software for performing business processing of a company. A business management device stores a business management program having a navigation function that supports user operations according to the flow of business processing of a company, and selects a target business of the navigation function during execution of the business management program. Accepts the user's operation and the user's information input operation related to the selected target business, outputs navigation information about the selected target business during execution of the business management program, and outputs the navigation information about the selected target business. When the information input operation is interrupted, the interruption data related to the target business at the time of the interruption is recorded, and when the user's operation instructing to restart the interrupted information input operation is accepted, the recorded interruption data is recorded. Information input operations can be accepted based on this. [Selection diagram] Fig. 4

Description

  The present invention is a business management system equipped with business software for business processing of a company, and is intended for users who do not know how to perform business and users who lack business knowledge. The present invention relates to a business management apparatus, an information processing method, and a business management program that can provide a simple flow and an operation support function.

  In recent years, so-called ERP (Enterprise Resource Planning) packages have been introduced in business software that performs business operations for companies, such as financial accounting processing, tax return processing, attendance management processing, and salary calculation processing. However, it has become widespread to improve the efficiency of operations by operating the entire company and linking the operations.

  On the other hand, in such integrated business software, there are various internal rules and unique systems depending on the size and business type of the company to be introduced, and in this state, the integrated business software designed by other companies is introduced. However, it is almost impossible to operate with standard software, and various customization items are generated. There is also a need for steady improvement activities that combine cultural information.

  In such integrated business software and individual business software, a so-called help function for providing guidance on how to use has been proposed in various forms and features.

  For example, in Patent Document 1 below, in addition to the data registration / input screen display means of the business management system, there is a data item input display means for performing cursor display in the input order of the input items in the screen. A technique for displaying an input guidance reference screen is disclosed.

  Patent Document 2 below discloses a technology that includes a necessary business program and a business navigation program and supports business processing.

  Further, in Patent Document 3, a navigation operation headline is displayed and a worker is selected, a navigation operation procedure included in the operation of the selected navigation operation header is displayed, and the operator is selected, and the selected navigation operation procedure is selected. Discloses a technique for achieving business processing by selecting and implementing a target business processing means according to an operation description included in the display, and repeatedly performing the procedure.

JP 2002-108815 A JP 2000-194753 A JP 2011-198239 A

  However, only the guidance for the input items as described in Patent Document 1 is insufficient as a support function of recent enterprise business software whose operations are complicated.

  In the techniques described in Patent Documents 2 and 3, it is possible to support the business process by calling the business process required by the navigation function and executing the business process, but the convenience of the user, No consideration is given to the procedure in the case where the business process must be interrupted due to incomplete application documents.

  In view of the circumstances as described above, the purpose of the present invention is to provide an operation support function according to the flow of each business by the navigation function in business software for business processing of a company, and the business processing is interrupted. In such a case, it is an object of the present invention to provide a business management device, an information processing method, and a business management program that can record the state at the time of suspension and can resume the suspended work.

  In order to achieve the above object, a business management apparatus according to an aspect of the present invention includes a storage unit, an input unit, an output unit, and a control unit. The storage means stores a business management program having a navigation function that supports a user operation according to a business process flow of a company. The input means receives a user operation for selecting a target business of the navigation function and an information input operation of the user regarding the selected target business during the execution of the business management program. The output means outputs navigation information for the selected target job during the execution of the job management program. The control means controls the storage means so as to record interruption data related to the target job at the time of the interruption when the information input operation of the user related to the selected target job is interrupted. When the user's operation for instructing to resume the information input operation is accepted, the business management program is controlled so that the information input operation can be accepted based on the recorded interruption data.

  As a result, the business management device supports operation according to the flow of each business by using the navigation function for users who do not know how to carry out business in business software that performs business processing of enterprises or for users who lack business knowledge. In addition to providing functions, even when a business process is interrupted, the status at the time of interruption can be recorded, and the interrupted work can be resumed.

  The output unit may selectably output an icon that indicates a target job of the navigation function and starts reception of the information input operation. In this case, the control means, based on the recorded interruption data, as the icon, a new business icon for newly starting acceptance of the information input operation, and for resuming the interrupted information input operation The output unit may be controlled so as to distinguish and output the interrupted task icon.

  As a result, the job management apparatus can output the interrupted job icon so that the interrupted job icon can be selected separately from the new job icon, so that the user can easily resume the interrupted information input operation related to the navigation target job selected by the user.

  The control means controls the storage means to record the progress rate data indicating the progress rate of navigation of the target task at the time of the interruption as the interruption data, and based on the recorded progress rate data, The output means may be controlled so that information indicating the progress rate is superimposed on the interrupted task icon and output.

  As a result, the task management apparatus can cause the user to grasp the progress status of the suspended task by displaying the progress rate of the suspended task on the suspended task icon.

  The control means may control the output means to output an image in which a numerical value indicating the progress rate and a pie chart are combined as information indicating the progress rate on the interrupted task icon.

  As a result, the task management apparatus graphically displays the progress rate as a numerical value and a pie chart on the middle task icon, thereby allowing the user to grasp the progress status of the suspended task at a glance.

  The control means may control the output means so as to output, as the navigation information, a work confirmation screen that shows an outline of the target work together with information related to the flow of the work and documents necessary for the work.

  As a result, the business management apparatus allows the user to check the business overview and business flow of the target business in advance, and prepares necessary documents in advance, so that the business can be performed smoothly.

  The control means may control the output means so that a plurality of business task buttons indicating a plurality of business tasks of the target business are arranged and output in order of the business task steps on the business confirmation screen. The control means accepts the information input operation related to the business task corresponding to the selected business task button when the user's operation for selecting one of the output business task buttons is received. You may control the said work management program so that it may become possible.

  Thereby, the business management apparatus can prevent the occurrence of errors such as work omission by causing the user to execute the business task according to the business task buttons output in the order of steps.

  The control means outputs, in a first display mode, a first business task button indicating a business task that requires the information input operation among the plurality of business tasks, and does not require the information input operation but is a business management program When a second business task button indicating a business task that requires a predetermined procedure outside is output in the second display mode and an operation for selecting the first business task button is accepted, the information input operation is performed. The output means may be controlled to output information indicating the predetermined procedure when an operation for selecting the second business task button is accepted.

  As a result, the business management apparatus outputs the business task that requires the information input operation and the information input operation, but the predetermined procedure distinguishes and outputs the business task as an icon, and the latter business task indicates information indicating the predetermined procedure ( By outputting the documents that need to be submitted and the organization of the recipient, etc., the business management program can be utilized not only as information input support but also as action support.

  The control means may control the input means so as to accept input of character information related to the status of the target business from the user during the output of the navigation information of the target business. The control means may control the storage means so as to record the inputted character information as a part of the interruption data when the information input operation of the user related to the target job is interrupted. . Further, the control means may control the output means so as to output the recorded character information when a predetermined operation is received from the user with respect to the suspended task icon.

  As a result, the task management device allows the user to input the status of the suspended task as a memo, so that the memo can be used not only as a memorandum of the suspended person but also shared by multiple users to grasp the task status. Can do.

  The control means may control the output means to output a completed business icon indicating a target business for which the information input operation has been completed as the icon. In addition, when a predetermined operation is received from the user for the completed business icon, the control unit performs the information input operation of the completed target business, the business name of the completed target business, and the information input. The output means may be controlled to output information indicating at least one of the operation completion dates.

  As a result, the business management apparatus can cause another user, such as a user who performed an information input operation regarding the target business, to check the content of the completed business.

An information processing method according to another aspect of the present invention includes:
While executing a business management program having a navigation function that supports user operations according to the flow of business processing of a company, the user's operation for selecting a target business of the navigation function and the above-mentioned related target business Accept user information input operations,
During the execution of the business management program, navigation information is output for the selected target business,
When the user's information input operation related to the selected target job is interrupted, the interruption data regarding the target job at the time of the interruption is recorded,
When the user's operation instructing to resume the interrupted information input operation is received, the business management program is controlled so that the information input operation can be received based on the recorded interrupt data. Including doing.

A business management program according to still another aspect of the present invention is a business management program having a navigation function that supports a user operation according to a business process flow of a company.
Receiving a user operation for selecting a target task of the navigation function and an information input operation of the user regarding the selected target task;
Outputting navigation information for the selected target job;
When the user's information input operation related to the selected target business is interrupted, the step of recording interruption data regarding the target business at the time of the interruption;
When the user's operation instructing resumption of the interrupted information input operation is received, a step of allowing the information input operation to be received based on the recorded interrupt data is executed.

  As described above, according to the present invention, in a business management system equipped with business software for business processing of a company, an operation support function corresponding to the flow of each business is provided by a navigation function, and business processing is interrupted. In the event of a failure, the state at the time of interruption can be recorded so that the interrupted work can be resumed. However, this effect does not limit the present invention.

It is a block diagram of the business management system which concerns on one Embodiment of this invention. It is a block diagram of the business management server which concerns on one Embodiment of this invention. It is the figure which showed the structure of the data which the business management server which concerns on one Embodiment of this invention memorize | stores. It is the flowchart which showed the operation | movement regarding the whole navigation menu screen by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a screen of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a screen of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a screen of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a screen of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the flowchart which showed the flow of the execution process of the navigation by the business management server which concerns on one Embodiment of this invention. It is the flowchart which showed the flow of the business condition input process by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a dialog display of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a dialog display of the business management program output by the business management server which concerns on one Embodiment of this invention. It is the figure which showed the example of a dialog display of the business management program output by the business management server which concerns on one Embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. The following embodiments are preferred specific examples of the present invention and disclose various preferred techniques, but the technical scope of the present invention is not limited to these embodiments.

[Business management system configuration]
FIG. 1 is a diagram showing a configuration of a business management system according to an embodiment of the present invention. As shown in the figure, this system is composed of a business management server 100 and a plurality of employee terminals 200 interconnected via a network N such as an in-house LAN (Local Area Network) of a company. ing. The network N is also connected to the company Web server 150.

  The company has introduced the business management system so that the business management is operated by the business management system including the business management program.

  The business management server 100 is installed with the business management program described above, and the business management server 100 executes the business management program based on the operation of the employee input from the employee terminal 200, so Process and manage data related to information and labor management information.

  The employee terminal 200 includes a managerial employee terminal, a human resources employee terminal, and other employee terminals. The number of employee terminals 200 is not limited to that shown in the figure, and may be larger or single. In the present embodiment, the business management program is mainly related to personnel / labor operations, and is mainly operated by employees in charge of personnel.

  The employee terminal 200 is typically a business PC (Personal Computer) assigned to an employee of the company, and is a thin client terminal with respect to the business management server 100 in which the business management program is installed. Function as. However, a business management program may also be installed in the employee terminal 200 to function as a business management device. In this case, instead of the PC, a tablet terminal or a smartphone installed with a business management program may function as a business management device.

  Connected to the business management server 100 is a master DB 10 serving as a master table in which the personnel information and labor management information are collected. The master DB 10 can be accessed in common from each employee terminal 200, or can be accessed for each piece of information in the master DB 10 according to the setting status of the access right.

  Although not shown, the business management server 100 is connected to an external network such as the Internet, can communicate with the outside, and has a mechanism such as a firewall for restricting access from the outside.

[Configuration of Business Management Server]
FIG. 2 is a diagram showing a configuration of the business management server 100 according to the present embodiment.

  As shown in the figure, a business management server 100 includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, an input / output interface 105, and a bus that connects these components to each other. 104.

  The CPU 101 appropriately accesses the RAM 103 or the like as necessary, and comprehensively controls each block of the business management server 100 while performing various arithmetic processes. The ROM 102 is a nonvolatile memory in which firmware such as an OS to be executed by the CPU 101, programs, and various parameters is fixedly stored. The RAM 103 is used as a work area of the CPU 101 and temporarily holds the OS, various applications being executed, and various data being processed.

  The input / output interface 105 is connected to a display unit 106, an operation unit 107, a storage unit 108, a communication unit 109, a drive unit 110, and the like.

  The display unit 106 is a display device using, for example, an LCD (Liquid Crystal Display), an OELD (Organic ElectroLuminescence Display), a CRT (Cathode Ray Tube), or the like.

  The operation unit 107 is an input device that receives an operation input from a user, such as a pointing device such as a mouse, a keyboard, and a touch panel. When the operation unit 107 is a touch panel, the touch panel can be integrated with the display unit 106.

  The storage unit 108 is a non-volatile memory such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or other flash memory. The storage unit 108 executes business processing in the present embodiment in addition to the OS, various applications, and various data for the business management server 100 to function as a PC in cooperation with the hardware such as the CPU 101. A business management program and data are stored.

  The communication unit 109 is various modules for wireless communication such as a NIC (Network Interface Card) for Ethernet (registered trademark) and a wireless LAN, and is responsible for communication processing with the employee terminal 200 and the Web server 150.

  The drive unit 110 loads a removable recording medium 111 such as an optical disk, a magneto-optical disk, or a semiconductor memory, and reads data recorded on the removable recording medium 111 or writes data to the removable recording medium 111. To do.

  Although not shown, the basic hardware configuration of the employee terminal 200 is substantially the same as the hardware configuration of the business management server 100.

[Data structure of business management program]
FIG. 3 is a diagram illustrating a configuration of a business management program stored in the storage unit 108 by the business management server 100 and data associated therewith.

  The business management program according to the present embodiment can provide an operation support function corresponding to the flow of each business by a navigation function. In the figure, the data and programs necessary for the navigation function will be described specifically.

  As shown in the figure, the business management program includes a navigation menu execution unit 31, a navigation main body execution unit 32, and a plurality of business programs 33.

  The navigation menu execution unit 31 performs processing on the menu screen (navigation menu screen) for executing the navigation function, that is, based on the operation of the user (employee) input from the employee terminal 200. This is a program for executing a selection process, a display process of information on interrupted / completed work, and the like. The navigation menu execution unit 31 also includes user interface images such as icons and buttons necessary for displaying the navigation menu screen.

  The navigation main body execution unit 32 performs navigation related to the user's operation (display of support information according to the task at each step of each business) and the relevant business according to the flow of the business selected by the user of the employee terminal 200. This is a program for executing data processing in accordance with an operation input from the employee terminal 200 on a screen during navigation (navigation main body screen). The navigation main body execution unit 32 includes user interface images such as icons and buttons necessary for displaying the navigation main body screen.

  The business program 33 is a program for executing each task (data input processing or the like) in the business selected by the user. The number of business programs 33 is not limited to that shown in the figure, and there are a large number of business programs 33 for each of a plurality of tasks of each business.

  The business management program has a navigation template DB 34 and an interruption data DB 35 as data used for execution by the execution unit and the program.

  The navigation template DB 34 stores template information for the business management program to provide a navigation function (a description of a business flow and a function for providing user operation support information corresponding thereto). Specifically, the navigation template DB 34 includes tables such as a business category table, a business table, a business procedure table, a navigation task table, and a task document table (not shown).

  The business category table includes data such as an ID and a category name for identifying a business category to be a navigation target executed by the navigation main body execution unit 32.

  The business table includes data such as an ID and a business name for identifying a specific business belonging to each category.

  The business procedure table includes data such as an ID for identifying a procedure (step) of each business and a procedure name (the order of each procedure in the total number of procedures).

  The navigation task table includes data such as an ID for identifying a task included in each job and a task name.

  The task document table includes data such as an ID and a document name for identifying a document necessary for completing each business task of each business.

  The master DB 10 stores master data corresponding to these tables of the navigation template DB 34.

  The interruption data table DB 35 holds, as interruption data, data related to a business program at the time of interruption when a business program executed together with navigation on the navigation main body screen is interrupted by a user operation.

  The interrupt data includes the ID for identifying the interrupt data and the interrupt data name, the ID of the interrupted task, the ID of the task executed in the task, the date and time of the interrupt, and the user executing the task Data such as ID, status report information input by the user during the execution of the business, and the date and time when the business was started is included.

  Among these, by associating the task ID with the above-described business procedure table, the business task at the time of interruption is the business task number in all business tasks, that is, the business number of all business tasks at the time of interruption It is possible to calculate the progress rate of the business that indicates whether the task has been completed (the business task immediately before the business task at the time of interruption is completed). However, the data regarding the progress rate may also be included in the interruption data.

  The data in each database is appropriately referred to and used in navigation execution processing by the business management program.

[Operation of Business Management Server]
Next, the operation of the business management server 100 configured as described above will be described. This operation is executed in cooperation with the CPU 101 and other hardware of the business management server 100 and the business management program. In the following description, for the sake of convenience, the CPU 101 is the operation subject.

(Operations related to the navigation menu screen in general)
FIG. 4 is a flowchart showing the flow of operations related to the entire navigation menu screen of the business management program by the business management server 100 in the present embodiment.

  As shown in the figure, the business management server 100 determines whether or not the navigation menu screen of the business management program has been accessed from the employee terminal 200 (step 1), and determines that there has been access (Yes). The navigation menu screen is displayed (step 2).

  5 and 6 are diagrams showing examples of the navigation menu screen. FIG. 5 shows the upper part of the navigation menu screen, and FIG. 6 shows the lower part where the screen shown in FIG. 5 is scrolled.

  As shown in FIGS. 5 and 6, the navigation menu screen 400 includes a processing large classification button 41 arranged along the left end of the screen, for example. The large processing button 41 is associated with a business management program for managing various businesses of the company as a function module. The business management program in this embodiment is a business management program for executing a navigation function among them. Other business management programs include employment programs, salary programs, and accounting programs.

  The business management program for executing the navigation function in the present embodiment is a program for semiautomatically inputting a business that can be manually input by each employee using other individual business management programs.

  As shown in FIGS. 5 and 6, the navigation menu screen 400 includes areas such as a new task list area 42, a suspended task list area 46, and a completed task list area 50.

  The new business list area 42 is an area in which a plurality of new business icons 43 corresponding to each business that can be navigated are displayed in a selectable manner.

  The new business icon 43 includes, for example, a graphic in which a pictogram related to each business is arranged in a circle and a business name arranged in the lower part of the graphic. Each business name is acquired from the business table. As the business name, as shown in FIG. 5, “employee entry”, “employee retirement”, “address change” and the like can be cited.

  A confirmation button 44 and a start button 45 are displayed on the right side of the new work list area 42, for example. The confirmation button 44 is a button for displaying a business confirmation screen that explains the content of the business corresponding to the new business icon 43 selected by the user among the new business icons 43. The start button 45 is a button for shifting to the navigation main body screen and starting the navigation of the business corresponding to the new business icon 43 selected by the user.

  The interrupted task list area 46 is an area in which a plurality of interrupted task icons 47 corresponding to each task interrupted during the execution of navigation are displayed in a selectable list.

  The interrupted task icon 47 is obtained by superimposing a numerical value and a pie chart indicating the progress rate of the interrupted task on the same circle and pictogram icon as the new task icon 43. Specifically, in the interrupted task icon 47, a circle concentric with the outer circle is drawn at the center, and a numerical value indicating the progress rate (%) is arranged in the circle, and the numerical value is A pie chart corresponding to the numerical value is drawn around the arranged circle. In the lower part of the suspended task icon 47, the suspended data name and the suspended time are displayed together with the task name.

  When displaying the suspended task icon 47, the CPU 101 has a task ID of 0 or more (tasks) among the suspended data associated with the ID of the user who has logged into the task management server 100 (task management program) from the suspended data DB 35. Uncompleted) interruption data is extracted. Then, the CPU 101 calculates the progress rate by dividing the number of completed tasks (task ID-1) in the interrupted data by the total number of tasks, and creates a numerical value and a pie chart based on the calculated progress rate. For example, it is displayed in the suspended work list area 46 in the order of the suspended date and time.

  The completed task list area 50 is an area where a completed task icon 51 corresponding to each task stored as a history of the navigation is displayed in a list so as to be selected.

  The completed business icon 51 is an icon composed of the same circle and pictogram as the new business icon 43, and the suspended data name and completion time are displayed together with the business name at the lower part.

  When displaying the completed task icon 51, the CPU 101 extracts from the interrupt data DB 35 the interrupt data for which all tasks have been completed (the task ID at the time of interrupt = -1) from the interrupt data associated with the user ID. To do. Then, the CPU 101 generates a completed task icon 51 based on the interruption data, and displays it in the completed task list area 50 in order of the completion date and time, for example.

  Returning to FIG. 4, the CPU 101 determines whether or not the new business icon 43 has been selected on the navigation menu screen 400 (step 3).

  When determining that the new business icon 43 has been selected (Yes), the CPU 101 determines whether the start button 45 on the right side of the new business list area 42 has been pressed by the user of the employee terminal 200 (step 4).

  If it is determined that the start button 45 has been pressed (Yes), the CPU 101 shifts to the navigation main body screen and starts the navigation of the business corresponding to the selected new business icon 43 from the beginning (step 5). Details of the navigation processing on the navigation main body screen will be described later with reference to FIGS. 8 and 9. At the start of navigation, the CPU 101 displays a dialog for inputting data necessary for the execution of each task. To do.

  For example, when the started business is employee entry, the CPU 101 displays a personal creation dialog 90 as shown in FIG. When the date of entry and the personal code are entered in the entry date / code input field 91 on the personal creation dialog 90 and the OK button 92 is pressed, the CPU 101 starts navigation for subsequent operations.

  If the started business is employee affiliation / category change, the CPU 101 causes the user to select an employee to be changed, and then displays an affiliation change dialog 120 as shown in FIG. When an affiliation change / category change date is entered in the application start date input field 121 on the affiliation change dialog 120 and the OK button 122 is pressed, navigation related to subsequent operations is started.

  The CPU 101 determines whether or not the interrupt button has been pressed by the user of the employee terminal 200 during navigation execution (step 6).

  If it is determined that the interruption button has been pressed (Yes), the CPU 101 records interruption data (task ID at the time of interruption, etc.) at the time of interruption of the currently executed navigation task (step 7), and the navigation menu is displayed from the navigation main body screen. Transition to screen 400.

  If it is determined in step 4 that the start button 45 is not pressed (No) and the confirmation button 44 is pressed (Yes in step 8), the CPU 101 displays a job confirmation screen.

  FIG. 7 is a diagram showing an example of the business confirmation screen. As shown in the figure, the work confirmation screen 500 includes work summary information 61, necessary document information 62, work procedure information 63, a return button 64, and a start button 65.

  The work summary information 61 is information describing the outline of the work corresponding to the selected new work icon 43, and the necessary document information 62 is a document necessary for completing the work (for example, a new employee joining the company). About business, it is information describing pension notebook, resume, health insurance / welfare annuity insurance insured qualification notification, health insurance dependent notification, facial photograph, etc.). The business procedure information 63 is information describing a rough flow of the business.

  When displaying the business confirmation screen, the CPU 101 obtains business name data and business summary data from the business table of the navigation template DB 34 to create the business summary information 61, and documents necessary for the business from the task document table. The name is acquired and necessary document information 62 is created. In addition, the CPU 101 acquires a flow name from the business procedure table and creates business procedure information 63.

  Returning to FIG. 4, when the CPU 101 determines that the start button 65 has been pressed on the business confirmation screen 500 (Yes in step 10), the CPU 101 shifts to the navigation main body screen and starts navigation of the business (step 5). ). Details of the navigation main body screen will be described later.

  When it is determined that the return button 64 has been pressed on the business confirmation screen 500 (Yes in step 11), the CPU 101 shifts from the business confirmation screen 500 to the navigation menu screen 400.

  If the new business icon 43 is not selected in Step 3 (No) and it is determined that the suspended business icon 47 is selected (Yes in Step 12), the CPU 101 determines that the resume button 48 on the right side of the suspended business icon area 46 It is determined whether or not the user of the employee terminal 200 has pressed the terminal (step 13).

  If it is determined that the resume button 48 is pressed (Yes), the CPU 101 shifts to the navigation main body screen and resumes the navigation of the task corresponding to the selected suspended task icon 47 (step 5).

  At this time, the CPU 101 acquires the interruption data corresponding to the selected interruption business icon 47 from the interruption data DB 35, and resumes navigation from the business task corresponding to the business task ID at the time of interruption in the interruption data. .

  If it is determined in step 13 that the resume button 48 has not been pressed (No) and the suspended task icon 47 has been double-clicked (Yes in step 14), the CPU 101 confirms the status confirmation dialog for the task corresponding to the suspended task icon 47. Is displayed (step 15).

  FIG. 11 shows an example of the situation confirmation dialog.

  As shown in the figure, the status confirmation dialog 80 has a business name input field 81, a status report information input field 82, a resume button 83, a save button 84, and a close button 85. In addition, the status confirmation dialog 80 includes display items of a processing target name, an application start date, and a current status.

  When the status confirmation dialog 80 is displayed, the CPU 101 reads from the interruption data DB 35 the business name, the processing target name, the application start date (for the processing target), the (navigation) start date, the current status (business task ID), And the status report information is acquired, and the information is arranged on the status confirmation dialog 80.

  Among the display items of the status confirmation dialog 80, the user of the employee terminal 200 who is executing the navigation is arbitrarily selected through the business name input field 81 for the business name and the status report information input field 82 for the status report information. Can be entered as text. As for the business name, even when the employee does not input, the business name displayed at the bottom of each business icon, for example, may be displayed as the default text.

  The resume button 83 is a button for closing the situation confirmation dialog 80 and returning to the navigation main body screen to resume navigation when the situation confirmation dialog 80 is displayed during navigation execution. The save button 84 is a button for saving the input contents of the arbitrarily input business name input field 81 and the status report information input field 82 in the interruption data DB 35. The close button 85 is a button for closing the situation confirmation dialog 80 and returning to the navigation menu screen 400 (when navigation is not executed) or the navigation main body screen (when navigation is executed).

  Details of the input processing to the status confirmation dialog 80 during navigation and the processing for the operation of each button will be described later.

  The status confirmation dialog 80 can be viewed by employees who have executed navigation corresponding to each of the business icons (actually performed data input work), and other employees (for example, actually performed data input work) Employees' supervisors or employees in the same department) can also be viewed. Thereby, a plurality of employees can share the progress status of each business by navigation.

  Returning to FIG. 4, when it is determined that the user of the employee terminal 200 has pressed the close button 85 of the situation confirmation dialog (Yes in Step 16), the CPU 101 ends the situation confirmation dialog 80 and performs the navigation menu screen. Return to 400 (step 2).

  If it is determined in step 14 that the interrupted task icon 47 is not double-clicked (No) and the delete button 49 is pressed (Yes in step 19), the CPU 101 deletes the interrupted task icon 47 and responds to it. Data in the interruption data DB 35 is also deleted (step 20).

  If the interrupted task icon 47 is not selected in step 12 (No) and it is determined that the completed task icon 51 is selected (Yes in step 17), the CPU 101 determines that the completed task icon 51 is displayed by the user of the employee terminal 200. It is determined whether or not a double click has been made (step 18).

  When determining that the completed task icon 51 has been double-clicked (Yes in Step 18), the CPU 101 displays a task status confirmation dialog 80 corresponding to the completed task icon 47 (Step 15).

  When determining that the close button 85 of the situation confirmation dialog 80 has been pressed by the user of the employee terminal 200 (Yes in Step 16), the CPU 101 ends the situation confirmation dialog 80 and returns to the navigation menu screen 400. (Step 2).

  If it is determined in step 18 that the completed task icon 51 is not double-clicked (No) and the delete button 52 is pressed (Yes in step 19), the CPU 101 deletes the completed task icon 51 and responds to it. Data in the interruption data DB 35 is also deleted (step 20).

(Operations related to the navigation screen)
FIG. 8 shows an example of the navigation main body screen 600 that is displayed when the start button 45 or the resume button 48 is pressed for the selected new business icon 43 or suspended business icon 47 on the navigation menu screen 400. FIG.

  As shown in the figure, the navigation main body screen 600 is divided into an upper work flow area 71 and a lower work explanation area 74.

  The business flow area 71 has a plurality of business task buttons 72. The business task button 72 corresponds to a plurality of business tasks included in the selected business, and has a configuration in which a business task name is arranged at the center of a horizontally long rectangular button, for example. Each business task button 72 is displayed in order from the left, for example, according to the procedure of the business, and an arrow indicating the flow of the business is displayed between each business task button 72. That is, the business task buttons 72 are displayed side by side in the order of their steps.

  When displaying the business task button 72, the CPU 101 acquires the task name from the navigation task table of the navigation template DB 34, acquires the task ID at the time of suspension from the suspension data DB 35, and creates each business task button 72 from the task name. In addition, the business task button 72 corresponding to the completed business task and the next business task is activated (operable state), and the business task buttons 72 corresponding to other business tasks are in an inactive state. indicate.

  A completion check box 73 indicating whether or not the business task corresponding to the business task button 72 has been completed is arranged, for example, at the top of each business task button 72. Further, for example, on the right side of the completion check box 73, information indicating the number of the completed task with respect to the total number of tasks is also displayed. As for the completion check box 73, the completion check box 73 corresponding to the completed business task and the next business task is activated, and the others are displayed in an inactive state.

  In addition, a status input button 77 and an interruption button 78 are displayed in the upper right of the work flow area 71, for example. The situation input button 77 is a button for displaying the situation confirmation dialog 80, and the interruption button 78 is a button for interrupting the navigation being executed.

  The business explanation area 74 has screens (business summary screen and business flow screen) that can be switched by a business summary tab 75 and a business flow tab 76. On the business summary screen, business summary information 61 and necessary document information 62 displayed on the business confirmation screen 500 are displayed. Although not shown, on the business flow screen, help information regarding operations input for each business task is displayed. The CPU 101 acquires information corresponding to these from the navigation template DB 34 and arranges them in the work explanation area 74.

  Although not shown, on the navigation main body screen 600, a work end button is provided at the right end of the work flow area 71, that is, in the vicinity of the work task button 72 corresponding to the last work task of each work. When the work end button is pressed by the user of the employee terminal 200, the CPU 101 stores the task ID in the interruption data DB 35 as the completion state (-1) and ends the navigation. Information on the completed business can be confirmed via the completed business icon 51.

  FIG. 9 is a flowchart showing a flow of operations related to navigation processing on the navigation main body screen 600 by the business management server 100 in the present embodiment.

  As shown in the figure, the CPU 101 determines whether or not the business task button 72 has been pressed by the user of the employee terminal 200 on the navigation main body screen 600 (step 31).

  When determining that the business task button 72 has been pressed (Yes), the CPU 101 executes the business program 33 corresponding to the business task button 72 and starts navigation (step 32). As a result, an information input operation from the employee terminal 200 regarding the business task corresponding to the business task button 72 can be accepted.

  Subsequently, the CPU 101 determines whether or not the business task has been completed based on information input from the employee terminal 200 under the execution of the business program 33 (step 33).

  When determining that the business task is completed (Yes), the CPU 101 ends the business program 33. At this time, if the user of the employee terminal 200 inputs an operation to turn on the completion check box 73 corresponding to the business task button 72, the CPU 101 sets the completion check box 73 to ON (step 34). ). If the CPU 101 determines that the business task has been completed, the completion check box 73 may be automatically set to ON regardless of the operation of the employee terminal 200 by the user.

  On the other hand, although not shown in the figure, as described with reference to FIG. 4, when the interruption button 78 is pressed during the execution of the business program 33, data at the time of interruption (business ID, business task ID, user ID, user ID, The interruption date and time, status report information, etc.) are stored in the interruption data DB 35.

  Information input from the employee terminal 200 is stored and updated sequentially for each input in the master DB 10 regardless of the execution of navigation or the interruption thereof. That is, concepts such as business interruption and business task completion are concepts in navigation by a business management program. In the master DB 10, information input from the employee terminal 200 under navigation execution is input without navigation. Is stored and updated in the same way as the information.

  Then, the CPU 101 determines whether or not all business tasks related to the selected business have been completed (step 35). If not completed (No), the CPU 101 displays a business task button 72 corresponding to the business task of the next step. It is activated (operation input can be accepted), and the process of step 31 is repeated.

  The CPU 101 repeats the above processing until all business tasks are completed. When all business tasks are completed (Yes in step 35), the CPU 101 stores the task ID in the interruption data DB 35 as a completed state and ends the navigation.

  FIG. 10 is a flowchart showing an operation flow of the business management server 100 when the status input button 77 is pressed on the navigation main body screen 600.

  As shown in the figure, when the CPU 101 determines that the user of the employee terminal 200 has pressed the situation input button 77 (Yes in step 41), the CPU 101 displays the situation confirmation dialog 80 (see FIG. 11) (see FIG. 11). Step 42).

  Subsequently, the CPU 101 determines whether or not the save button 84 is pressed by the user of the employee terminal 200 on the situation confirmation dialog 80 (step 43).

  If it is determined that the save button 84 has been pressed (Yes), the CPU 101 saves the input contents of the business name input field 81 and the status information input field 82 in the interruption data DB 35 (step 44).

  On the other hand, when it is determined on the status confirmation dialog 80 that the user of the employee terminal 200 has pressed the resume button 83 (Yes in step 45), the status confirmation dialog 80 is terminated and the navigation main body screen 600 is returned. .

  As described above, the business name and status report information input on the status confirmation dialog 80 for the suspended business can be acquired and displayed from the suspended data DB by double-clicking the suspended business icon 47.

  As described above, according to the present embodiment, the business management server 100 can identify an employee who does not know how to perform a business or an employee with poor business knowledge in a business management program that performs business processing of a company. In addition to providing an operation support function according to the flow of each task to the target, even if a business process is interrupted, the status at the time of interruption can be recorded as interrupt data, and the interrupted work can be resumed it can.

  In the navigation menu screen 400, the business management server 100 displays the interrupted task icon 47 on which a numerical value indicating the progress rate and a pie chart are superimposed together with the task name, the interrupt date and time, etc. The progress rate and interruption date / time can be confirmed at a glance by the user, and the information can be shared by a plurality of employees.

[Modification]
The present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the scope of the present invention.

  In the above-described embodiment, an example in which each business task button 72 is displayed in the same display form on the navigation main body screen 600 is shown. However, each business task requires an information input operation by an employee, and an information input operation is not required, but a predetermined procedure that does not depend on a business management program (for example, submission of various documents to a government office) is required. Things exist. Therefore, the business management server 100 outputs, in the first display mode, a first business task button indicating a business task that requires an information input operation among a plurality of business tasks. A second business task button indicating a business task that requires the predetermined procedure may be output in the second display mode. Here, the first display mode and the second display mode may be different colors, different sizes, and different shapes, for example. The business management server 100 can accept an information input operation when an operation for selecting a first business task button is accepted, and can receive a predetermined operation when an operation for selecting a second business task button is accepted. Information indicating a procedure (for example, information on a document that needs to be submitted and information on a destination) may be output.

  In the above-described embodiment, the business related to personnel / labor has been described as an example. However, the above-described navigation processing can be executed in the same manner for processing related to other business in the company such as salary and accounting.

  The display modes such as the arrangement and shape of user interfaces such as various icons and buttons displayed on the navigation menu screen 400 and the navigation main body screen 600 are not limited to those shown in the drawings, and can be changed to various modes. Further, the operation method of the user interface is not limited to that described above, and can be changed as appropriate.

  In the above-described embodiment, the progress rate in the suspended task icon 47 is displayed as a numerical value and a pie chart. However, the progress rate may be displayed only as a pie chart, for example, or may be displayed as another graph (such as a bar graph). It may be displayed in any other manner as long as the progress rate can be visually grasped.

  In the above-described embodiment, an example in which the business management program is executed by the business management server 100 and the business management server 100 executes various types of information processing based on the operation input from the employee terminal 200 is shown. However, the business management program may be installed in the employee terminal 200 and executed on the employee terminal 200. In this case, the employee terminal 200 executes the various operations performed by the business management server 100. May be.

  INDUSTRIAL APPLICABILITY The present invention can be suitably used in a business management system equipped with business software that performs business processing of a company.

10 ... Master DB
31 ... Navi menu execution unit 32 ... Navi body execution unit 33 ... Business program 34 ... Navi template DB
35 ... Interruption data DB
42 ... New business list area 43 ... New business icon 44 ... Confirm button 45 ... Start button 46 ... Suspended business list area 47 ... Suspended business icon 48 ... Resume button 50 ... Completed business list area 51 ... Completed business icon 61 ... Business summary information 62 ... Necessary document information 63 ... Business procedure information 71 ... Business flow area 72 ... Business task button 73 ... Completion check box 74 ... Business explanation area 75 ... Business overview tab 76 ... Business flow tab 77 ... Status input button 78 ... Suspend button 80 ... Status confirmation dialog 81 ... Business name input field 82 ... Status report information input field 84 ... Save button 100 ... Business management server 101 ... CPU
DESCRIPTION OF SYMBOLS 108 ... Memory | storage part 109 ... Communication part 200 ... Employee terminal 400 ... Navi menu screen 500 ... Work confirmation screen 600 ... Navi main body screen N ... Network

Claims (11)

Storage means for storing a business management program having a navigation function for supporting a user operation according to a business process flow of a company;
An input unit that receives a user operation for selecting a target business of the navigation function during the execution of the business management program, and an information input operation of the user related to the selected target business;
An output means for outputting navigation information about the selected target business during execution of the business management program;
When the user's information input operation related to the selected target job is interrupted, the storage unit is controlled to record the interrupt data related to the target job at the time of the interrupt, and the interrupted information input operation Business management comprising: control means for controlling the business management program so that the information input operation can be accepted based on the recorded interruption data when the user's operation for instructing resumption is accepted. apparatus. The business management device according to claim 1,
The output means outputs a selectable icon indicating a target job of the navigation function and starting reception of the information input operation,
The control means, based on the recorded interruption data, as the icon, a new business icon for newly starting acceptance of the information input operation, and an interruption for resuming the interrupted information input operation A business management apparatus that controls the output means so as to output the business icon separately. The business management device according to claim 2,
The control means includes
Controlling the storage means to record progress rate data indicating a progress rate of navigation of the target task at the time of the interruption as the interruption data;
A job management apparatus that controls the output means to superimpose and output information indicating the progress rate on the interrupted task icon based on the recorded progress rate data. The business management device according to claim 3,
The said control means controls the said output means so that the image which combined the numerical value which shows the said progress rate, and a pie chart as information which shows the said progress rate is output on the said interruption business icon Business management apparatus. The work management apparatus according to any one of claims 1 to 4,
The said control means controls the said output means to output the work confirmation screen which shows the outline | summary of the said work as the said navigation information with the information regarding the flow of the said work, and a document required for work. Business management apparatus. The business management device according to claim 5,
The control means includes
On the business confirmation screen, the output means is controlled to output a plurality of business task buttons indicating a plurality of business tasks of the target business in order of the business tasks,
When the user's operation for selecting one of the output business task buttons is accepted, the information input operation relating to the business task corresponding to the selected business task button can be accepted. A business management device that controls the business management program. The business management device according to claim 6,
The control means outputs, in a first display mode, a first business task button indicating a business task that requires the information input operation among the plurality of business tasks, and does not require the information input operation but is a business management program When a second business task button indicating a business task that requires a predetermined procedure outside is output in the second display mode and an operation for selecting the first business task button is accepted, the information input operation is performed. A business management apparatus that controls the output means to output information indicating the predetermined procedure when an operation to select the second business task button is accepted. A business management apparatus according to any one of claims 2 to 7,
The control means includes
During the output of the navigation information of the target business, the input means is controlled to accept input of character information related to the status of the target business from the user,
When the user's information input operation related to the target job is interrupted, the storage means is controlled to record the input character information as part of the interrupt data;
A job management apparatus that controls the output means to output the recorded character information when a predetermined operation is received from the user for the interrupted job icon. A business management apparatus according to any one of claims 2 to 8,
The control means includes
Controlling the output means to output a completed business icon indicating a target business for which the information input operation has been completed as the icon;
When a predetermined operation is received from the user for the completed business icon, the user who performed the information input operation of the completed target business, the business name of the completed target business, the completion date and time of the information input operation A business management apparatus that controls the output means to output information indicating at least one of them. While executing a business management program having a navigation function that supports a user operation according to the flow of business processing of a company, the user's operation for selecting a target business of the navigation function, and the selected target business Accept user information input operations,
During the execution of the business management program, the navigation information is output for the selected target business,
When the user's information input operation related to the selected target business is interrupted, record interruption data related to the target business at the time of the interruption,
When the user's operation instructing to resume the interrupted information input operation is received, the business management program is controlled so that the information input operation can be received based on the recorded interrupt data Information processing method. A business management program having a navigation function that supports user operations according to the business process flow of a company,
Receiving a user's operation for selecting a target business of the navigation function, and an information input operation of the user regarding the selected target business;
Outputting navigation information for the selected target job;
When the information input operation of the user related to the selected target business is interrupted, recording interruption data related to the target business at the time of the interruption;
A business management program for executing the step of accepting the information input operation based on the recorded interruption data when the user's operation instructing resumption of the interrupted information input operation is accepted .