JP2023107287A - Information processing system, information processing method, and program - Google Patents

Abstract

An information processing system is provided in which it is easy to limit the place and time in information processing such as extension number search using a communication terminal such as a smartphone. Kind Code: A1 An information processing system includes: an information registration unit pre-registered with permitted location information for permitting a processing request from a communication terminal and permitted date and time information for permitting provision of a processing result to the communication terminal; A date and time information acquisition unit that acquires the date and time of access, a location information acquisition unit that acquires terminal location information indicating the location of the communication terminal at the access date and time, and a location area indicated by the permitted location information and a date and time period indicated by the permitted date and time information and the access date and time indicated by the terminal location information. and [Selection drawing] Fig. 1

Description

The present invention relates to an information processing system such as a search system using position information, an information processing method, and a program.

In an enterprise visitor reception desk system as an example of an information processing system, an extension telephone and other extension telephone numbers (hereinafter also referred to as extension numbers) are provided at an unattended visitor reception desk of a business establishment. Search terminals are often installed. At the reception desk, the visitor contacts the person in charge of the person to be visited using an extension telephone, but first, in order to know the extension number of the person in charge of the person to be visited, the visitor operates the extension number search terminal provided and searches for the person in charge from the department to which they belong. is common. Conventionally, desktop PCs (Personal Computers) were used for these search terminals and were often installed at unmanned reception counters, but in recent years tablet PCs have been increasingly used due to their operability such as touch panels. .

When a tablet PC is used as an extension number search terminal at an unmanned reception counter for visitors, there is a concern about the risk of theft because the tablet PC is installed in an unmanned area where an unspecified number of people can come and go. Wire locks and tablet PC stands that can be locked and fixed can be considered as countermeasures, but wire locks have a strong impression of anti-theft and may damage the corporate image. In addition, tablet PC stands are often custom-made products, not sold at consumer electronics retailers, and the main body of the tablet PC is expensive to begin with. .

In recent years, smartphones (hereinafter also referred to as smartphones) have become widespread, but it is possible to have visitors use their smartphones to search for extension numbers from external sites that use the Internet, but place and time restrictions apply. It is difficult to access the information, and it allows access by an unspecified number of people, which is not preferable from the viewpoint of information management.

Patent Document 1 describes a product mail-order system that enables the purchase of products in a limited area by setting a location information service browser on a terminal such as a mobile phone, smartphone, tablet, or personal computer of a visitor. An information processing system is described.

JP 2017-076219 A

However, even if the prior art disclosed in Patent Document 1 is applied to an unmanned visitor reception counter system, the visitor is authenticated using only the location information of the visitor's wireless communication terminal (hereinafter simply referred to as communication terminal). However, when the entry access is permitted, there is a problem that the security is not perfect and the entry is easy.

The present invention has been devised in view of the above-described problems of the prior art, and provides an information processing system, information processing method, and program capable of easily managing information by restricting places and times in searching extension numbers for information processing. intended to provide

An information processing system of the present invention is an information processing system that is accessed from a communication terminal, and is a permission date and time that permits provision of permission position information and processing results to the communication terminal to permit a processing request from the communication terminal. an information registration unit in which information is registered in advance; a date and time information acquisition unit that acquires the access date and time of access from the communication terminal; and a location information acquisition unit that acquires terminal location information indicating the location of the communication terminal at the access date and time. and whether to provide a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period indicated by the permission date and time information and the location indicated by the terminal location information and the access date and time. and a processing result providing unit that provides the processing result to the communication terminal when it is determined to provide the processing result.

An information processing method according to the present invention is an information processing method for an information processing system accessed from a communication terminal, wherein permission location information and processing results for permitting a processing request from the communication terminal are provided to the communication terminal. an information registration step of registering permission date and time information that can be permitted; a date and time information acquisition step of acquiring the access date and time of access from the communication terminal; and a position of acquiring terminal location information indicating the location of the communication terminal at the access date and time. providing a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period period indicated by the permitted date and time information and the location indicated by the terminal location information and the access date and time; and a processing result providing step of determining whether to provide the processing result, and providing the processing result to the communication terminal when it is determined to provide the processing result.

A program according to the present invention allows a computer installed in an information processing apparatus accessed from a communication terminal to provide permission to provide location information and processing results to the communication terminal. an information registration step of registering date and time information; a date and time information acquisition step of acquiring the access date and time of access from the communication terminal; and a location information acquisition step of acquiring terminal location information indicating the location of the communication terminal at the access date and time. and whether to provide a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period indicated by the permission date and time information and the location indicated by the terminal location information and the access date and time. and a processing result providing step of providing the processing result to the communication terminal when it is determined to provide the processing result.

According to the information processing system of the present invention, it is possible to manage information easily by restricting the place and time in the extension number search for information processing. , it is possible to search for extension numbers limited to communication terminals such as smartphones owned, compare the location information of communication terminals with address information managed in advance, and allow access only when they match. becomes. That is, the current terminal location specified from the location information of the communication terminal is compared with the location information managed by the system, for example, it is confirmed that the visitor is located at the reception desk, and furthermore, at the pre-registered access permission date and time Limited extension search can be allowed.

1 is a schematic explanatory diagram illustrating an example of a configuration of an information processing system according to an embodiment of the present invention; FIG. 1 is a block diagram showing an example configuration of a smartphone as a communication terminal temporarily used as part of an extension number search system in an information processing system according to an embodiment of the present invention; FIG. 4 is a flow chart showing an operation procedure of the extension number search system by the information processing apparatus of the embodiment of the present invention; FIG. 4 is an image diagram illustrating a pre-registered information table and a currently acquired information table in the information registration unit of the information processing apparatus according to the embodiment of the present invention; 4 is a flow chart showing the operation procedure of the unmanned reception desk system as the information processing system of the first embodiment of the present invention;

An information processing system according to an embodiment of the present invention will be described below with reference to the drawings. In the following embodiments and examples, constituent elements having substantially the same functions and configurations are denoted by the same reference numerals, thereby omitting redundant description.

FIG. 1 is a schematic block diagram showing an example of the configuration of an information processing system 100 of this embodiment. The system configuration of the information processing system includes an information processing device 10 such as a web server device and a communication terminal 101 such as a smartphone capable of communicating with the device.

The communication terminal 101 and the information processing device 10 are connected to communicate via the Internet via the network NW.

[network]
The network NW is a mobile phone network (LTE (Long Term Evolution) or 4G (4th generation mobile communication standard) or 5G (5th generation mobile communication standard)), IP (Internet Protocol) line network, public switched telephone network In addition, for example, public line networks such as satellite communication networks, various WANs (Wide Area Networks), leased line networks such as VoIP (Voice over Packet Networks), and individual LANs (Local Area Networks) may be

Network NW and communication terminal 101 may be connected by Wi-Fi (registered trademark) standard communication via access point AC.

Even if the information processing apparatus 10 and the communication terminal 101 are connected by wireless LAN communication, for example, wireless communication based on the Wi-Fi (registered trademark) standard, they can communicate with each other via BLE (Bluetooth Low Energy) communication based on the Bluetooth (registered trademark) standard. The connection may be made by short-range communication that enables communication when the devices are close to each other.

[Communication terminal]
FIG. 2 is a block diagram showing an example configuration of a smartphone as the communication terminal 101 temporarily used as an extension number search system by the information processing apparatus 10. As shown in FIG. In general, a smartphone includes a communication unit 101a (including functional modules of various communication standards of the above-mentioned network NW) that is used for voice communication and data communication and transmits and receives communication signals with a base station, and an interface with a visitor. A touch panel 101b serving as an operation unit and display unit for the display, a clock 101c, a microphone 101d, a speaker 101e, a transducer 101f, a camera 101g, a GPS (Global Positioning System) sensor 101h for position detection, and a gyro for tilt detection. Sensor 101i, geomagnetic sensor 101j for magnetism detection, proximity sensor 101k for distance detection, illuminance sensor 101l for brightness detection, and acceleration sensor 101m for inertia detection. It includes a controller 101n for receiving and controlling these actuators.

The control unit 101n includes an MPU (Micro-Processing Unit), a ROM (Read Only Memory) such as a flash memory, and a RAM (Random Access Memory) storage unit. is a computer device that controls the overall operation of Note that scanner software that reads a QR code (registered trademark) in cooperation with the camera 101g, which is included in the software program, functions as means for connecting the information processing apparatus 10 to the Web page. When using a QR code (registered trademark), the code for reception is posted near the reception extension phone in advance.

The GPS sensor 101h receives GPS signals, and the MPU detects the current position of the communication terminal 101 based on the GPS signals. A clock that keeps the current time is used by the MPU to calculate positioning by the GPS sensor.

The functions installed in the communication terminal 101 such as a smartphone are the following (1) to (2):
(1) When the current location information is requested from the information processing device 10 and the “current location information” is transmitted to the information processing device 10, the “current location information request” received from the information processing device 10 requires authentication. (2) Use of the current location information when replying in (1) above; is restricted in advance, an image permitting (releasing the restriction) is displayed on the touch panel 101b to prompt a reply.

Note that the communication terminal 101 may include electronic devices such as a tablet terminal and a notebook PC equipped with a wireless communication module and a SIM (Subscriber Identity Module), in addition to smartphones.

A browser software program is required for connection means from the communication terminal 101 to the Web page for reception of the information processing apparatus 10. In addition to the scanner software described above, the URL (Uniform Resource Locator) of the Web page or connection is provided to the visitor in advance. The application is stored in the information processing apparatus 10 by means of e-mail or the like.

For example, when the visitor activates the scanner software of the communication terminal 101 and scans the reception QR code (registered trademark) posted at the reception counter with the camera, the communication terminal 101 is connected to the Internet via LTE communication. or automatically through wireless LAN communication such as Wi-Fi (registered trademark) or Bluetooth (registered trademark).

The visitor may access the reception web page with the URL of the reception web page obtained in advance.

[Information processing device]
As shown in FIG. 1, the information processing device 10 is a computer device that functions as a web server, and includes a CPU (Central Processing Unit) 11, a storage device 12, and a storage device 12, which are connected to each other via an internal bus (not shown). It has an input unit 13 and an output unit 14, which are interfaces for processing requests from visitors, inputting information, and replying processing results to visitors, and a communication unit 15. FIG. Input information and the like are acquired by the information processing apparatus 10 via the input unit 13 and the communication unit 15 .

Examples of the storage device 12 include RAM, HDD (Hard Disk Drive), SSD (Solid State Drive), and flash memory. The input unit 13 includes a keyboard, a mouse, a touch panel, a numeric keypad, etc. for inputting interview reservation data by the person in charge of the visiting destination. The output unit 14 includes a display, a touch panel, and the like for displaying the status to the person in charge of the visiting destination who inputs the data. The communication unit 15 communicates with the network NW to transmit and receive data. The input unit 13 and the output unit 14 also include a USB (Universal Serial Bus) for connecting an external device such as a recording medium.

The overall operation of the information processing apparatus 10 is controlled by the CPU 11 according to an operating system (OS) software program installed in the storage device 12 . The CPU 11 executes information processing according to various application software held in the storage device 12, for example, according to application software for information processing (hereinafter referred to as an information processing application).

The installed information processing application is developed in the storage device 12, and the CPU 11 performs the following functions,
(1) an information registration unit PKP;
(2) date and time information acquisition unit FCT;
(3) a location information acquisition unit FJP;
(4) Functions as a processing result providing unit DCT.

[Operation of information processing device]
When the information processing apparatus 10 is accessed from the communication terminal 101, the above functional unit executes the following extension number search operation according to the flow shown in FIG.

Before the access is made, initial setting conditions are read from the information registration unit PKP (step S1). In the information registration part PKP, a pre-registration information table TB1 (see FIG. 4) containing permission conditions for permitting a processing request from the communication terminal 101 is registered in advance.

FIG. 4 shows an example of a pre-registration information table TB1 including visit-permitted positions (pre-registered position areas) and visit-permitted dates and times (pre-registration date and time periods) stored in the information registration unit PKP of the information processing device 10. is.

As a part of the visitor reservation system, the pre-registration information table TB1 contains the name of the person in charge (person in charge of the place to visit), for example, the reception position area of the reception desk of the company (for example, the range of GPS position information), and for example, , and the permitted date and time for which the visit is permitted are uniquely registered and stored in advance in association with each person in charge name.

Note that the pre-registration information table TB1 may also store the extension number of the default information corresponding to the name of the person in charge. In this way, if the extension number is stored as the processing result information in the pre-registration information table TB1, it is preferably used as an extension number search system (extension number search unit). In addition to installing the extension number search unit in the information processing apparatus 10, the information processing apparatus 10 may be connected to an extension number search system outside the information processing apparatus to execute the extension number search.

The reception location area (allowed location information) in the pre-registration information table TB1 serves as reference information for authentication of access to the information processing apparatus 10 from the communication terminal 101, and is used to match the allowed location information and the current location of the communication terminal 101. A match, ie, inclusion of the current location within the reception location area, authenticates the terminal. In addition, the permitted date and time period (permitted date and time information) in the pre-registration information table TB1 also serves as reference information for authentication of access from the communication terminal 101, and the coincidence of the permitted date and time information and the access date and time of the communication terminal 101, that is, Since the current access date and time is included in the permission date and time period, the terminal is authenticated.

For authentication of access from the communication terminal 101 to the information processing apparatus 10, the information registration unit PKP stores a currently acquired information table TB2 after the communication terminal 101 accesses, as shown in FIG. The current date and time and the current location in the currently acquired information table TB2 are the access date and time and the current GPS location information of the communication terminal 101 transmitted from the communication terminal 101 and acquired by the date and time information acquiring unit FCT and the location information acquiring unit FJP.

Returning to the flow shown in FIG. 3, the information processing apparatus 10 waits for access from the communication terminal 101 (step S2).

If there is access from the communication terminal 101 (step S2: Y), the date and time information acquisition unit FCT acquires the current date and time information (access date and time) of the communication terminal 101, and accesses the currently acquired information table TB2 (see FIG. 4). The current date and time is stored (step S3).

Then, the location information acquisition unit FJP requests the current location information of the communication terminal 101 (step S4). After acquiring the current location information from the communication terminal 101, the location information acquisition unit FJP stores the accessed current location in the currently acquired information table TB2 (see FIG. 4).

Next, the processing result providing unit DCT collates the obtained current position of the communication terminal 101 (currently obtained information table TB2) with the reception position area (allowed position information) of the pre-registration information table TB1 (step S5).

When the current location of communication terminal 101 and the pre-registered reception location area (allowed location information) are compared (step S5: Y), processing result providing unit DCT retrieves the name of the person in charge of the visiting destination searched in communication terminal 101. is input within a predetermined time (step S6).

Next, when the name of the person in charge of the visiting destination is input in the communication terminal 101 (step S6: Y), the processing result providing unit DCT obtains the current date and time of the communication terminal 101 (currently obtained information table TB2) and the pre-registration information. The visitation date and time are compared with the permitted date and time period (permitted date and time information) in the table TB1 (step S7).

When the meeting date and time of the communication terminal 101 are checked (step S7: Y), the processing result providing unit DCT checks the extension number (processing result ) is provided to the communication terminal 101 (step S8).

In this way, the processing result providing unit DCT, based on the comparison between the location area indicated by the permitted location information and the date and time period indicated by the permission date and time information and the location indicated by the terminal location information and the access date and time, determines whether the processing request It determines whether or not to provide the processing result for , and provides the processing result to the communication terminal 101 when it is determined to provide it.

For example, the person in charge of the person to be visited×▽◇□ (see the pre-registration information table TB1 in FIG. 4) registers the appointment date and time from the PC as 2022/01/22, 13:00 to 15:00. Then, the visitor can obtain the extension number search result about 30 minutes before and after the meeting start time of 13:00, that is, during the permitted date and time period of 12:30 to 13:30.

Then, in steps S5 to S7, if there is no predetermined input, outside the predetermined position, outside the predetermined time, or if there is no predetermined input, the processing result providing unit DCT displays a message such as "There is no appointment with the person in charge of the visit destination." is returned to the communication terminal 101, and the process ends.

[First embodiment]
The unmanned reception desk system of this embodiment includes a Web server device (information processing device 10) as an extension number search system that can be installed anywhere, and an unmanned reception desk that is not equipped with a terminal such as a tablet PC for searching extension numbers. Applies to An extension telephone is installed at the unmanned reception counter. When a visitor visits the unmanned reception desk, the visitor uses the web browser of the smartphone possessed by the visitor to access the web server device and retrieve the extension number of the person in charge at the visit destination. The information that can be searched here (employee's individual name, department, extension number, etc.) cannot be widely disclosed to the public, so it is necessary to consider limiting the time period that can be accessed and the person who actually visited. In this embodiment, access rights are restricted using the location information of the visitor's smartphone and pre-registered meeting date and time information.

FIG. 5 is a flow chart showing the operation procedure of the unmanned reception desk system as the information processing system of the first embodiment.

When a visitor visits the unmanned reception counter system, in order to know the extension number of the extension telephone of the person in charge at the visit destination, the visitor accesses the information processing device 10, which is the web server, via the Internet from the web browser of the smartphone, which is the communication terminal 101 owned by the visitor. access (step S101). At the time of this access, the web server 10 (date and time information acquisition unit FCT) acquires the access date and time of the smartphone 101 (step S102).

Then, the accessed web server 10 requests the smartphone 101 for the position information (step S103), and at the same time, transmits the image data of the web page (an image such as "Please wait for a while") and causes the smartphone 101 to display the image. (Step S104).

Upon receiving the request, the smartphone 101 acquires the current location information from the GPS sensor and transmits it to the information processing device 10 Web server 10 (location information acquisition unit FJP) (step S105).

The web server 10 (location information authentication unit of the processing result providing unit DCT) that has received the location information from the smartphone 101 stores the location information of the smartphone 101 and the location information of the reception counter registered in advance (pre-registered location area) of the company. Verification (step S106) is performed, and authentication is performed only when it is determined that the smartphone is at the reception desk. display (step S107).

The visitor enters information on the name of the person in charge of the visit destination in a predetermined blank on the displayed Web page (step S108), and searches for the extension number (step S109).

The Web server 10 (extension number search unit of the processing result providing unit DCT) that has received the search request updates the current access date and time and the visit date and time registered in the visitor reservation system by the person in charge of the visit destination. period) is collated (step S110).

The search result (extension number) is returned to the visitor if it is near the time of the appointment, that is, within the permitted date and time period (pre-registration date and time period) based on the registered visitation date and time. If not, it is returned to the visitor as a search result to the effect that the meeting cannot be held (step S111).

This allows the visitor to retrieve the extension number only when the visitor is actually in the window area and during the hours when the person in charge of the visit destination can meet. The visitor who knows the extension number operates the installed extension telephone (step S112) and contacts the person in charge of the visiting destination (step S113).

(Explanation of effect)
As described above, according to the present embodiment and the present embodiment, even at a reception counter where no extension telephone is installed, a visitor from the outside can use the communication terminal possessed by the visitor to obtain the location information and reservation date and time. By performing an authentication action using information, a visitor who is actually in the window area can retrieve the extension number only for the date and time when the person in charge of the visit destination can meet the visitor. In addition, since the visitor's communication terminal is used as the search terminal, the company does not need to install an extension number search terminal such as a tablet PC at the unmanned reception counter, eliminating the risk of theft and reducing the introduction cost. can be suppressed. In addition, the terminals installed in the unmanned reception area are used by an unspecified number of people, so there are concerns about hygiene, but the extension number search is operated by the communication terminal owned by the visitor, so the risk is suppressed. be able to.

According to this embodiment, the current location specified from the location information of the communication terminal such as a smartphone of the visitor is compared with the address information managed by the system, and it is confirmed that the visitor is at a specific location such as a reception desk. Further, it is possible to permit accesses such as extension number searches only on pre-registered access permitted dates and times.

The operation of the example of the unmanned reception counter system for companies using the location information and date/time information of the smartphone has been described above, but the application of the present invention is not limited to the use of visitors to companies. For example, visitors to shopping malls and events. If authentication using the present invention is used, campaign information can be viewed by a limited number of people on site, and access time can also be limited. By preparing special benefits for visitors, effects such as increased sales of store products and an increase in the number of event participants are expected. In addition, there are cases where numbered tickets are distributed only to customers who do not take the form of visit reservation, such as general counters of financial institutions, but numbered tickets are not issued by using authentication using location information. The same effect can be obtained, and it is also possible to distribute numbered tickets for a limited date and time in advance.

10 Information processing device (Web server)
100 information processing system 101 communication terminal (smartphone)
PKP Information registration unit FCT Date and time information acquisition unit FJP Location information acquisition unit DCT Processing result provision unit

Claims (4)

An information processing system accessed from a communication terminal,
an information registration unit pre-registered with permitted location information for permitting a processing request from the communication terminal and permitted date and time information for permitting provision of the processing result to the communication terminal;
a date and time information acquisition unit for acquiring access date and time accessed from the communication terminal;
a location information acquisition unit that acquires terminal location information indicating the location of the communication terminal at the access date and time;
determining whether to provide a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period indicated by the permitted date and time information and the location indicated by the terminal location information and the access date and time; and a processing result providing unit that provides the processing result to the communication terminal when it is determined to provide the processing result;
An information processing system characterized by having: the processing request from the communication terminal is an extension number search request, the processing result is the extension number of the search result,
The processing result providing unit includes: a location information authentication unit that verifies that the location indicated by the terminal location information is included in the location area indicated by the permitted location information; an extension number search unit that matches that the
2. The extension number search unit provides the extension number of the search result to the communication terminal when the verification by the location information authentication unit and the verification by the extension number search unit are achieved. The information processing system according to . An information processing method for an information processing system accessed from a communication terminal,
an information registration step of registering permitted location information for permitting a processing request from the communication terminal and permitted date and time information for permitting provision of the processing result to the communication terminal;
a date and time information acquisition step of acquiring access date and time accessed from the communication terminal;
a location information acquiring step of acquiring terminal location information indicating the location of the communication terminal at the access date and time;
determining whether to provide a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period period indicated by the permitted date and time information and the location and access date and time indicated by the terminal location information; a processing result providing step of determining and providing the processing result to the communication terminal when it is determined to provide the processing result;
An information processing method characterized by having A computer installed in an information processing device accessed from a communication terminal,
an information registration step of registering permitted location information for permitting a processing request from the communication terminal and permitted date and time information for permitting provision of the processing result to the communication terminal;
a date and time information acquisition step of acquiring access date and time accessed from the communication terminal;
a location information acquiring step of acquiring terminal location information indicating the location of the communication terminal at the access date and time;
determining whether to provide a processing result for the processing request based on a comparison between the location area indicated by the permitted location information and the date and time period indicated by the permitted date and time information and the location indicated by the terminal location information and the access date and time; and a processing result providing step of providing the processing result to the communication terminal when it is determined to provide the processing result;
program to run the

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