JP2576396B2 - POS terminal - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a POS (Point O)
f Sales) Terminal device, and more particularly, to a terminal device that collects potential needs of customers.

[0002]

2. Description of the Related Art Conventionally, a POS terminal or a cash register manages merchandise at the point of sale, and collects information on merchandise purchased by a customer to analyze the best-selling merchandise or the dying merchandise at a store. It is carried out.

[0003] In other words, among the products displayed at stores and the like, and the foods and services provided at restaurants and the like,
It analyzes which products, which foods and services are frequently used by customers, and which products or which foods and services are not used by customers, based on information collected at the time of customer purchase.

[0004] Therefore, for example, when a customer wants “red shoes” and has only “white shoes” with the same design, if the “white shoes” are purchased, “white shoes” may become a hot-selling product. is there.

However, "red shoes" of the same design
No information is entered. Also, if the "white shoes" are not purchased, information on the shoes of the design will not be input.

[0006]

The conventional POS described above
Since the terminal and the cash register collect only information on the product purchased by the customer, it is possible to know only whether the product has been sold or not.

[0007] Therefore, the customer originally wanted,
There is a problem in that it is not possible to grasp the information that it could not be purchased because it was not in the store, and the opportunity to sell is lost.

[0008] Further, since the information of the product desired by the customer has not been input, the information cannot be used for the next sales opportunity, and even if a customer who wants the same product next comes to the store, the sales will not be performed. You lose the opportunity.

Accordingly, an object of the present invention is to provide a POS terminal capable of solving the above-mentioned problems, collecting potential customers' needs, and preventing loss of sales opportunities due to the potential needs. It is in.

[0010]

POS terminal according to the present invention SUMMARY OF THE INVENTION may vital raw stock the customer purchases the customer
Display means for displaying input promotion information for prompting the user to input purchase motivation information indicating the product, determining means for determining whether or not the purchase motivation information has been input when the input promotion information is displayed; and Generating means for generating reward information for the customer when it is determined that the input has been made.

[0011] Another POS terminal according to the present invention includes means for calculating the sales amount of the customer based on the reward information.

Another POS terminal according to the present invention includes means for calculating a service point of the customer based on the reward information.

Still another POS terminal device according to the present invention comprises means for outputting the purchase will information as point-of-sale information of the customer when it is determined that the purchase intention information has been input.

[0014]

Next, an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing the configuration of one embodiment of the present invention. In the figure, a POS terminal device 1 is a POS terminal.
The control unit 10 includes a purchase intention information collection control unit 11, a printer unit 12, and a POS information output unit 13.

When the price information 101, the POS information 102, and the customer information 103 are input from a keyboard, a bar code scanner, or a card reader (not shown), the POS control unit 10 sends the purchase intention information to the purchase intention information collection control unit 11. A collection instruction signal 111 is output.

The purchase intention information collection control unit 11 starts the purchase intention information collection operation in response to the purchase intention information collection instruction signal 111 from the POS control unit 10 or an instruction signal from the outside, and the like via the signal line 104. Information for prompting the customer to enter purchase will information is sent to the display unit 2 and displayed.

Thereafter, when the customer inputs purchase motivation information from the input unit 3, the purchase motivation information collection control unit 11
It outputs a purchase intention information input notification signal 115 to the control unit 10 and transmits the input purchase intention information 116 to P
The information is output to the OS information output unit 13.

The POS control unit 10 stores the price information 101 and the PO
When the purchase intention information input notification signal 115 is input from the purchase intention information collection control unit 11 after the S information 102 and the customer information 103 are input, a discount is made from the sales amount or bonus points are added. I do.

The POS control unit 10 receives the input amount information 1
The POS information 112 generated based on the POS information 102, the POS information 102, and the customer information 103 is output to the POS information output unit 13, and the sales amount information 113 and the point information 114 are output to the printer unit 12.

The printer unit 12 transmits print information 117 for printing the sales amount information 113 and the point information 114 from the POS control unit 10 to a receipt and a journal by R / R.
Output to a J (receipt / journal) printer (not shown). Further, the POS information output unit 13 is a POS control unit 1
The POS information 112 generated from the POS information 112 from 0 and the purchase intention information 116 from the purchase intention information collection control unit 11 is sent to a host device (not shown).

FIG. 2 is a block diagram showing the configuration of the POS control unit 10 of FIG. In the figure, a POS control unit 10 inputs money amount information 101 and POS information 102 from a keyboard, a barcode scanner, or a card reader to an input unit 21.
When the customer information 103 is input, the information is output as purchase information 121 to the master file reference unit 22 and the purchase intention information collection instruction signal 111 is output to the purchase intention information collection control unit 11.

The master file reference section 22 refers to a PLU (price lookup) master file 23 and a customer master file 24 based on the purchase information 121 described above.
The master file reference unit 22 is a PLU master file 23
Unit price information 122 and customer master file 24 from
The amount and quantity information 124 for each product is generated based on the customer information 124 from the customer and output to the sales amount calculation unit 25.
It should be noted that the amount and number information 124 includes the total value of the service points of the customer up to that point.

At the same time, the master file reference unit 22
The POS information 112 generated based on the product unit price information 122 from the U master file 23 and the customer information 124 from the customer master file 24 is sent to the POS information output unit 13.

The sales amount calculation unit 25 accumulates the amount and number information 124 for each product from the master file reference unit 22 and calculates the total value and the total value of the service points included in the amount and number information 124. It outputs to the total sales amount 27 as total amount information 125.

When the discount information 129 is input from the point rate reference unit 28, the sales amount calculation unit 25 calculates the sales amount information 126 based on the discount information 129.
If the discount information 129 is not input, the accumulated result is directly used as the sales amount information 126 as the sales amount output unit 2
6 is output.

The sales amount output unit 26 outputs the sales amount information 1
26 as the sales amount information 113, the printer unit 12, the display unit 32, and the sales transaction file 3
3 and the customer purchase history file 34, respectively.

For the total number of sales amounts 27, the total amount information 125 from the sales amount calculation unit 25 is output to the point rate reference unit 28 as total amount information 127 as it is. The point rate reference unit 28 refers to the point rate information file 29 based on the total amount information 127 from the total number of sales amounts 27, and obtains the total amount information 12 including the total point value up to that point.
7 and the point rate information 128 from the point ratio information file 29 are output to the point value calculation unit 30 as point value information 130.

Here, the point rate reference section 28 receives the purchase intention information input notification signal 1 from the purchase intention information collection control section 11.
When 15 is input, the point rate for giving bonus points to the customer as a reward is displayed in the point value information 13.
At the same time, the discount amount information 129 for discounting the sales amount is output to the sales amount calculation unit 25.

The point value calculation section 30 calculates a point value based on the point value information 130 from the point rate reference section 28, and outputs the point information 131 including the current point value and the accumulated point value to the point output section 31. Output.

The point output section 31 is a point value calculation section 3
The point information 131 from 0 is the point information 1 as it is.
As 14, the data is output to the printer unit 12, the display unit 32, and the customer purchase history file 34, respectively.

The operation of one embodiment of the present invention will be described with reference to FIGS. Here, a case will be described below in which a customer tries to purchase a “red dress” and a matching “red shoe”, and only shoes of that design are white.

First, when the customer purchases the "red dress", the POS information 102 of the "red dress" is input to the POS control unit 10 by a bar code or the like, and the customer information 103 from the ID card or the like is input to the POS control unit 10 by a card reader or the like. Is done. However, POS of "red dress" by barcode etc.
If the reading of the information 102 fails, the amount information 101 and the POS information 102 are input using a keyboard or the like.

The POS control unit 10 outputs the POS information 112 generated based on the above information to the POS information output unit 13, and outputs the sales amount information 113 and the point information 114 calculated based on the above information to the printer unit 12. Output to

The printer section 12 outputs print information 117 for printing the sales amount information 113 and the point information 114 from the POS control section 10 on a receipt and a journal by R / R.
Output to J printer. R / J printer print information 11
7, and prints on the receipt and the journal.

Thus, the “red dress” is managed as point-of-sale information, and can be verified as a top selling product. However, "red shoes" that fit this
With regard to, sales are unlikely to occur when the only shoes that the customer wanted were white.

At this time, the amount information 101 and the POS information 1
02 and customer information 103 are input, P
A purchase intention information collection instruction signal 111 is output from the OS control unit 10 to the purchase intention information collection control unit 11.

Therefore, the purchase intention information collection control unit 11
Starts the purchase will information collection operation in response to the purchase will information collection instruction signal 111, and transmits to the display unit 2 information for prompting the customer to input purchase will information that the customer wants to purchase.

Thereafter, when the customer inputs purchase intent information “I also wanted“ red shoes ”when purchasing“ red dress ”” from the input unit 3, the purchase intent information collection control unit 11 sends the purchase intent information to the POS control unit 10. Purchase intention information input notification signal 1
15 is output. At the same time, the purchase intention information collection control unit 11
Converts the input purchase motivation information into purchase motivation information 116
Is output to the POS information output unit 13.

When the POS control section 10 receives the purchase intention information input notification signal 115 from the purchase intention information collection control section 11, the POS control section 10 subtracts, for example, a 3% discount from the sales amount of the “red dress” into the printer section 12 And print it on the receipt and journal.

The POS control section 10 calculates service points as service points to the customer, for example, at a point rate twice the normal point rate, outputs the calculated value to the printer section 12, and prints the calculated value on a receipt and a journal. At the same time, the information of the customer in the customer purchase history file 34 is updated with the calculated value.

The purchase history of the customer may be managed by the customer purchase history file 34, or may be output from the POS information output unit 13 to a higher-level device and managed by the higher-level device. further,
It is also possible to manage POS information and purchase intention information in the POS terminal device 1.

As described above, the input promotion information for prompting the customer to input purchase motivation information that the customer wants to purchase is displayed on the display unit 2 under the control of the purchase motivation information collection control unit 11, and the input promotion information is displayed. If it is determined that the purchase willingness information has been input at the time of display, the POS control unit 10 generates reward information such as a discount on the amount of sales to the customer and addition of bonus points, so that the potential needs of the customer can be collected. Loss of sales opportunities due to the latent needs can be prevented. Therefore, it is possible to anticipate the needs of the customer and use it for the next sales opportunity, and to resolve the dissatisfaction of the customer and contribute to further increase in sales.

In the embodiment of the present invention, the case where the customer purchases a product or the like has been described. However, even if the customer does not purchase the product or the like, the display of the input promotion information is performed by inputting an instruction signal or the like from the outside. The display on the unit 2 is possible and is not limited to this. In this case, it may be limited to the generation of reward information such as the addition of service points.

[0045]

As described above, according to the present invention, the input promotion information for prompting the customer to input the purchase intention information that the customer wants to purchase is displayed, and the purchase intention information is displayed when the input promotion information is displayed. By generating the reward information for the customer when it is determined that is input, the potential needs of the customer can be collected, and the sales opportunity due to the potential needs can be prevented from being lost.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the configuration of an embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a POS control unit 10 of FIG.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 POS terminal device 2 Display part 3 Input part 10 POS control part 11 Purchase intention information collection control part 13 POS information output part

Claims (4)

(57) [Claims] [Claim 1] the customer is life and death wants the purchase to the customer
Display means for displaying input prompting information for prompting input of purchase motivation information indicating unstocked products; determining means for determining whether or not the purchase motivation information has been input at the time of displaying the input prompting information; Generating means for generating reward information for the customer when it is determined that information has been input. 2. The POS terminal according to claim 1, further comprising means for calculating the amount of sales of the customer based on the reward information. 3. The POS terminal device according to claim 1, further comprising means for calculating a service point of the customer based on the reward information. 4. The apparatus according to claim 1, further comprising means for outputting the purchase will information as point-of-sale information of the customer when it is determined that the purchase will information has been input. POS terminal device.