JP3557482B2 - Data output device - Google Patents

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a data output device.
[0002]
[Prior art]
In general, a sales representative registers a customer management file that has been input and created in advance in a mobile terminal device, and displays and outputs the customer management file at a temporary destination to search for the name, address, product, etc. for each customer. I check different data. In this case, in order to search for desired customer-specific data from a huge number of customer management files, its name is input, or its initials, abbreviations, or identification numbers are input as keywords.
[0003]
[Problems to be solved by the invention]
However, entering a name or identification number increases the number of input characters, and entering an initial or abbreviation increases the number of candidates. The customer himself had to remember, for example, and could not efficiently find customer-specific data.
An object of the present invention is to make it possible to update merchandise transaction data of a customer corresponding to a current position, and to obtain a customer name or the like of a customer corresponding to a current position, arrange the merchandise data together with the merchandise data on a slip, and issue a slip Is to be able to do that.
[0004]
[Means for Solving the Problems]
The means of the present invention are as follows.
In a data output device consisting of a mobile terminal device and a center device for processing commodity transactions,
When a product transaction occurs, the mobile terminal device inputs the product data, detects the current position of the device at the time of occurrence of the product transaction, and sends the product data and the A means for transmitting the current position,
The center device includes a customer data storage unit that stores customer data such as a customer name of a customer existing at the position corresponding to the position data, and a transaction storage unit that stores product transaction data obtained by product transaction for each customer. Be prepared,
When the product data and the current position are transmitted from the portable terminal device, a customer corresponding to the current position is specified by referring to the customer data storage unit, and a product transaction based on the product data is specified. And updating the transaction storage means as the specified customer correspondence product transaction, acquiring the specified customer correspondence customer name from the customer data storage means, and transmitting the acquired customer name to the portable terminal device. With means to
The portable terminal device further includes a slip issuing means for issuing a slip by arranging the customer name transmitted from the center device together with the input product data on a merchandise transaction slip.
Therefore, the merchandise transaction data of the customer corresponding to the current position can be updated, and the customer name and the like of the customer corresponding to the current position can be acquired and arranged on the voucher together with the merchandise data to issue the voucher.
[0006]
BEST MODE FOR CARRYING OUT THE INVENTION
(1st Embodiment)
FIG. 1 is a system configuration diagram showing a mobile communication system. The portable terminal device 1 is carried by a salesperson, and a wireless telephone 2 can be connected to the portable terminal device 1. The wireless telephone 2 is a wireless base station, a base station management device, and a repeater (each Data is transmitted to and received from the center device 3 via a not shown). The center device 3 is a host computer installed in a sales office or a headquarters, and manages each mobile terminal device 1. That is, this mobile communication system constitutes a PHS (Personal Handy Horn System), and transmits and receives data between the portable terminal device 1 and the center device 3 via the wireless telephone 2.
FIG. 1A is a block diagram illustrating an overall configuration of the mobile terminal device 1.
The CPU 11 is a central processing unit that controls the overall operation of the mobile terminal device 1 according to various programs loaded in the RAM 12. The storage device 13 has a storage medium 14 in which an operating system, various application programs, data files, character font data, and the like are stored in advance, and a drive system thereof. The storage medium 14 is fixedly provided or removably mountable, and is composed of a magnetic / optical storage medium such as a floppy disk, a hard disk, an optical disk, a RAM card, or a semiconductor memory. The programs and data in the storage medium 14 are loaded into the RAM 12 under the control of the CPU 11 as needed. Further, the CPU 11 receives programs and data transmitted from another device via a communication line or the like and stores them in the storage medium 14 or stored in a storage medium provided in the other device. Existing programs and data can be used via a communication line or the like.
An input device 15, a display device 16, a printing device 17, a GPS terminal 18, and a communication interface unit 19, which are input / output peripheral devices, are connected to the CPU 11 via a bus line. Controls their behavior. The input device 5 has a pointing device such as a touch panel or a touch pen for inputting character string data and the like and various commands. The printing device 17 prints out a slip. When a slip format of an arbitrarily designated slip type is called out of slip formats preset in the RAM 12 corresponding to a plurality of slip types, the format is read. Is printed in accordance with the above. The GPS terminal 18 is a terminal device for a global pointing system, and detects a current position (latitude and longitude) by a satellite communication service like an in-vehicle terminal device in a car navigation system. The communication interface 19 is an interface for the wireless telephone 2.
[0007]
FIG. 1B is a block diagram illustrating the overall configuration of the center device 3.
The CPU 31 controls the overall operation of the center device 3 according to a program loaded in the RAM 32. The storage device 33 and the storage medium 34 have basically the same configuration as the storage device 13 and the storage medium 14 described above. Therefore, the description is omitted. An input device 35, a display device 36, a printing device 37, a CDROM 38, and a communication interface unit 39 are connected to the CPU 31 via a bus line. The CDROM 38 is a memory for fixedly storing large-scale map data for GPS, and the communication interface unit 39 is connected to a public telephone line and performs data communication with a repeater.
[0008]
FIG. 2 is an external view of the mobile terminal device 1. A printer unit 17a forming a printing device 17 and a GPS antenna 18a forming a GPS terminal 18 are provided on the top of the printer unit 17 on the upper surface of the apparatus main body, and a transparent touch panel is laminated on a display screen. The touch input unit 15a is provided. Here, when the mode is switched to the navigation mode, map data based on the current position is displayed on the display screen of the touch input unit 15a, and the current position is marked. Further, a paper insertion slot 17b is formed in the apparatus main body. When various slips are inserted from the insertion slot 17b, the slip printing is performed in a slip format according to the slip type. A wireless telephone 2 is detachably connected to the portable terminal device 1 by a cord.
[0009]
FIG. 3 is a diagram showing a main configuration of the RAM 32 provided on the center device 3 side. Various memory areas are allocated to the RAM 32. The RAM 32 has a product management memory 32-1, a customer-specific order data memory 32-2, a customer-specific sales data management memory 32-3, and the like. The product management memory 32-1 stores a product number, a product name, a unit price, a sales quantity, and a stock for each product. The customer-specific order data memory 32-2 stores and manages order data for each customer, including position data (latitude and longitude) at which a company, store, office, etc. are located for each customer, customer name, and product-specific order data. , Order cancellation data, and delivery data. Here, the position data and the customer name are data preset fixedly in advance, but other order data, cancellation data, and delivery data are fluctuation data that fluctuate each time. The customer-specific sales data management memory 32-3 is used when a salesperson performs sales activities, and confirms what kind of customer exists in the area where he / she is away and in what kind of transaction state. It is for. The customer-specific sales data management memory 32-3 stores position data (latitude and longitude) in which a company or the like is located for each customer, customer name, customer reference data such as company profile, handled product data, past ordered products / date and time, It is configured to store the last business day and time.
[0010]
Next, the operation in the first embodiment will be described with reference to the flowcharts shown in FIGS. Here, programs for realizing the functions described in these flowcharts are stored in the storage medium 14 (34) in the form of program codes readable by the CPU 11 (31), and the contents thereof are stored in the RAM 12 (34). It has been loaded into the work memory (not shown) in (32). The same applies to flowcharts in other embodiments described later.
FIG. 4 is a flowchart illustrating the overall operation of the mobile terminal device 1, and is a flowchart illustrating an operation when data is transmitted and received to and from the center device 3.
First, if the line is not connected to the center device 3 (NO in step A1), the line is automatically dialed from the wireless telephone 2 to the center device 3 (step A2). In this state, the system waits for a key input, inputs a processing command, and inputs a product No. and business contents as needed (step A3). Here, as the processing commands, there are “order receiving command”, “order canceling command”, “stock check command”, “delivery command”, and “customer checking command”, and any one of them is selectively inputted. The "order command" instructs execution of the order processing and issues an order slip corresponding to the job content. When inputting the order command, the job content indicating the slip type in addition to the product number and the product number Is entered. In addition, the "order cancellation command" instructs the execution of the cancellation process and issues a cancellation slip when the ordered product is canceled, and in this case, the product No. and the business content are input. I have to. The "stock check command" instructs execution of a stock check process for displaying and arbitrarily specifying the number of stocks. At this time, the command is input together with the product number in order to specify the confirmation target. The "delivery command" is for instructing execution of a delivery process for issuing a delivery confirmation slip at the time of product delivery, and the command is input together with the product number and business content. The "customer confirmation command" is a command for confirming what kind of customer exists in the area where the sales representative is currently located. By executing this confirmation processing, various information about the customer is displayed as a guide. Is done.
[0011]
When an arbitrary processing command is input in this way and a product number or the like is input as necessary, the CPU 11 generates transmission data as shown in FIG. 6 based on the input data, and transmits the transmission data via the wireless telephone 2. The data is transmitted to the center device 3 (step A4). Here, FIG. 6A shows a transmission format when the processing command is a reception command, a cancellation command, an inventory check command, and a delivery command. The transmission destination, the transmission source, the processing command, the product data such as the product number, and the GPS are shown. The current position data (latitude, longitude) detected by the terminal device 18 is transmitted to the center device 3 via the wireless telephone 2. FIG. 6B shows a case where the processing command is a customer confirmation command. The source, destination, processing command, and current position data (latitude, longitude) detected by the GPS terminal 18 are transmitted via the wireless telephone 2. Transmitted to the center device 3. Then, after transmitting the data to the center device 3, a response waits until a certain time elapses (steps A5 and A6).
[0012]
Here, the center device 3 operates according to the flowchart shown in FIG. That is, the CPU 31 monitors whether there is a processing request from the mobile terminal device 1 (step B1). If there is no processing request, if a normal process without data communication, for example, a warehousing process is instructed (step B1). B2), a process of updating the stock quantity in the product management memory 32-1 corresponding to the designated product according to the number of received goods is performed (step B3).
On the other hand, when the data transmitted from the mobile terminal device 1 is received, and there is a processing request from the mobile terminal device 1, the process proceeds to step B4, where a processing command is extracted from the received data and analyzed, A type of processing according to the analysis result is performed. If an order receiving command is received, the product management memory 32-1 is searched based on the product number in the received data, and the sales quantity corresponding to the product is updated (step B5). Then, in order to check whether or not the information on this customer has already been set in the customer-specific order data memory 32-2, in step B6, it is determined whether the order has just been received, that is, whether the customer has received the first order in the current order processing for one customer. If the order is the first order received, the customer-specific order data memory 32-2 is searched based on the position data in the order data, and the customer name corresponding to this position is set in the customer-specific order data memory 32-2. Is checked (step B7). If it is not set in the customer-specific order data memory 32-2, it is regarded as a new customer, the customer-specific sales data management memory 32-3 is searched based on the position data in the transmission data, and the position corresponding to the position is searched. Data (position data, customer name) is newly set in an empty area of the customer-specific order data memory 32-2 (step B8). Then, the process proceeds to step B9, where the customer-specific order data memory 32-2 is searched based on the position data in the received data, the product data is stored in the corresponding area as order data, and the CDROM 38 is stored based on the position data. A search is performed and address data is acquired from the corresponding map data (step B10). Then, the processing command, the product data, the address data, and the customer data are transmitted to the portable terminal device 1 of the transmission source (step B11). In this case, as shown in FIG. 6A, data transmitted from the center device 3 to the mobile terminal device 1 includes a destination, a source, a product name, a unit price, a processing command, address data, and customer data.
[0013]
When the center device 3 receives the cancel command, the merchandise management memory 32-1 is searched based on the merchandise No. in the received data, and a process of subtracting the sales quantity by the canceled merchandise is performed (step B12). ). Then, the customer-specific order data memory 32-2 is searched based on the position data in the transmission data, the corresponding order data is cleared, and the product data is written as cancellation data (step B13). Upon completion of such a cancellation process, the process proceeds to steps B10 and B11. When the delivery command is received, the process proceeds to step B16, where the product management memory 32-1 is searched based on the product number in the received data, and a process of subtracting the stock number of the corresponding product is performed. Then, the process proceeds to execution of steps B10 and B11. Further, when the stock confirmation command is received, the product name, unit price, and stock are acquired from the area in the product management memory 32-1 corresponding to the product number in the received data (step B14), and these are transmitted to the transmission source. The data is transmitted to the mobile terminal device 1 (step B15). On the other hand, if the customer confirmation command is received, the process proceeds to step B17, where various data on the customer is obtained from the area in the customer-specific sales data management memory 32-3 corresponding to the position data in the received data, and Is transmitted to the portable terminal device 1. In this case, as shown in FIG. 6B, data transmitted from the center device 3 to the portable terminal device 1 includes a destination, a source, a processing command, and customer sales data.
[0014]
When data is transmitted from the center device 3 in this way, a response is detected in step A5, but if there is no response after a certain period of time, an error is displayed (step A7). When the transmission data from the center device 3 is received, a reception check is performed. If the data is not normal data (NO in step A8), or if the data is normal but not its own data (NO in step A9), an error is generated. Display is performed (step A7). If the data is normal data and its own data, the processing command in the transmission data is analyzed and it is checked whether it is a stock confirmation command (step A10). Here, if it is a stock check, the process proceeds to step A16, where the product name, unit price, and stock quantity in the received data are displayed and output. On the other hand, if it is the customer confirmation command in step A11, the sales data of the customer is displayed and output (step A12). If it is another processing command, that is, an order receiving command, a cancel command, or a delivery command, the process proceeds to step A13, and the unit price, product name, address data, and customer name in the received data are displayed and output. Then, a slip format is selected according to the pre-specified job contents and processing command (step A14), and each data is arranged and printed according to the format and a slip is issued (step A15). FIG. 7 shows a print example of the slip in this case, (A) shows a print example of the order slip A, (B) shows a print example of the order slip B, and the printing positions such as the company name and the address are different. . (C) shows a print example of a delivery confirmation slip.
[0015]
As described above, in the first embodiment, the GPS terminal 18 is provided in the mobile terminal device 1 which is a moving object, and the order receiving command, the delivery command, and the like are obtained from the mobile terminal device 1 by the GPS terminal 18. When transmitted to the center device 3 together with the position data, the center device 3 searches the customer-specific order data memory 32-2 based on the position data, specifies the customer corresponding to the current position, reads out the customer name, and reads the customer name. The address data corresponding to the current position is read from the map data in the box and transmitted to the portable terminal device 1 of the transmission source. The customer name and address can be printed out at a predetermined position. In this case, since the slip printing is performed in accordance with a slip format predetermined for each slip type, there is no need to input and specify the printing position of the customer name or address. The center device 3 can update the contents of the product management memory 32-1 and the customer-specific order data memory 32-2 based on the position data transmitted from the mobile terminal device 1.
Further, when the customer confirmation command is transmitted from the mobile terminal device 1, the center device 3 stores the customer-specific sales data management memory 32-3 based on the current position transmitted together with the customer confirmation command from the mobile terminal device 1. Since the search, the customer sales data corresponding to the position is read and transmitted to the portable terminal device 1 of the transmission source, the sales representative can find out what kind of customer exists in the area on the go and the transaction status is You can know whether or not.
[0016]
(2nd Embodiment)
Hereinafter, a second embodiment of the present invention will be described with reference to FIGS. In the first embodiment, the portable terminal device 1 requests data from the center device 3 every time a customer is confirmed. In the second embodiment, the number of requests is reduced and the communication cost is reduced. It is like that. That is, each mobile terminal device 1 is provided with a sales data management memory (not shown), and the mobile terminal device 1 transmits the minimum necessary sales data from the center device 3 when the sales data is transmitted. Is stored in its own sales data management memory, and at the time of the next customer confirmation, if there is corresponding data in its own memory, it is called and displayed. Here, the portable terminal device 1 side arbitrarily designates what kind of merchandise the customer is dealing with, and requests the sales data from the center device 3, and designates the merchandise and issues a request instruction. Then, the center device 3 determines the current municipalities based on the position data from the mobile terminal device 1 and transmits all the sales data handling the specified product in the municipalities to the mobile terminal device 1 together with the municipal data. I have to. In this case, in the portable terminal device 1, the contents of the sales data management memory are associated with the municipal data.
[0017]
FIG. 8 is a flowchart showing an operation when the portable terminal device 1 requests sales data from the center device 3.
At the time of data request, municipal data is input and specified. If the same municipal data as the previous time is specified (step C1), "sales data set" is displayed (step C2). If they are not the same municipalities, a data request is made to the center device 3 (step C3). In this case, the position data obtained by the GPS terminal 18 and the input / specified product data are sent to the center device 3 and the reception is awaited (step C4).
In this case, the center device 3 operates according to the flowchart shown in FIG. First, when a data request is received (step D1), the CDROM 38 is searched based on the current position to determine the municipalities, the positions belonging to the municipalities are checked, and all sales data corresponding to the positions are classified by customer. The sales data is extracted from the sales data management memory 32-3 (step D2), and each sales data corresponding to the handled product is extracted from the extracted data (step D3). Then, the extracted sales data is transmitted to the requesting portable terminal device 1 together with the municipal data (step D4). When the sales data transmitted from the center device 3 is transmitted in this way, the portable terminal device 1 sets the sales data in its own sales data management memory in association with the municipalities (step C5).
FIG. 10 is a flowchart for confirming the sales data. Municipal data corresponding to the current position data (position data for specifying the area in addition to the municipal name) is associated with its own sales data management memory. If there is no such request (step E1), sales data non-setting is displayed, and the center device 3 is informed that a data request should be made (step E2). If it is in its own memory, the corresponding data is retrieved from the memory and displayed and output (step E3).
In the second embodiment configured as described above, in addition to having the same effects as the above-described first embodiment, communication costs can be reduced.
[0018]
In addition, the sales management data is not requested to the center device 3 but the sales data for each customer of various industries is stored in the optical disk or the magnetic disk, and the sales person in charge of the business (products) suitable for his / her sales item is stored. May be called from the disk and loaded into its own sales management memory.
In each of the above-described embodiments, the case where the present invention is applied to the communication system for performing data communication between the portable terminal device 1 and the center device 3 has been described. However, the product management memory 32-1 and the customer-specific order data memory 32 -2, a memory corresponding to the customer-specific sales data management memory 32-3 may be provided in the portable terminal device 1 side.
[0019]
【The invention's effect】
According to the present invention, for example, when the salesperson trades goods on a business trip, the center device can update the product transaction data of the customer corresponding to the current position of the mobile terminal device. A slip in which customer data such as a customer name corresponding to the current position is arranged together with product data can be issued.
[Brief description of the drawings]
FIG. 1 is a block diagram of a portable terminal device 1 and a center device 3 that constitute a mobile communication system.
FIG. 2 is an external view of the portable terminal device 1.
3A is a diagram showing a configuration of a product management memory 32-1, FIG. 3B is a diagram showing a configuration of a customer-specific order data memory 32-2, and FIG. 3C is a diagram showing a configuration of a customer-specific sales data management memory 32-3.
FIG. 4 is a flowchart showing an operation of the portable terminal device 1 when data communication is performed between the portable terminal device 1 and the center device 3.
FIG. 5 is a flowchart showing the operation of the center device 3 when data communication is performed between the portable terminal device 1 and the center device 3;
FIGS. 6A and 6B are diagrams for explaining data transmitted and received between the portable terminal device 1 and the center device 3. FIGS.
FIGS. 7A, 7B, and 7C are diagrams showing a print example of a slip issued on the portable terminal device 1 side.
FIG. 8 is a flowchart showing an operation when the mobile terminal device 1 requests sales data from the center device 3 in the second embodiment.
FIG. 9 is a diagram showing an operation of the center device 3 responding to a request for sales data from the mobile terminal device 1.
FIG. 10 is a diagram showing an operation of the portable terminal device 1 when confirming sales data.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Portable terminal device 2 Radio telephone 3 Center device 11, 31 CPU
12, 32 RAM
13, 33 Storage device 14, 34 Storage medium 15, 35 Input device 16, 36 Display device 17, 37 Printing device 18 GPS terminal 19, 39 Communication interface unit 32-1 Product management memory 32-2 Customer order data memory 32 -3 Customer Sales Data Management Memory 38 CDROM

Claims (1)

In a data output device consisting of a mobile terminal device and a center device for processing merchandise transactions,
When a product transaction occurs, the mobile terminal device inputs the product data, detects the current position of the device at the time of occurrence of the product transaction, and sends the product data and the A means for transmitting the current position,
The center device includes a customer data storage unit that stores customer data such as a customer name of a customer existing at the position corresponding to the position data, and a transaction storage unit that stores product transaction data obtained by product transaction for each customer. Be prepared,
When the product data and the current position are transmitted from the portable terminal device, a customer corresponding to the current position is specified by referring to the customer data storage unit, and a product transaction based on the product data is specified. And updating the transaction storage means as the specified customer correspondence product transaction, acquiring the specified customer correspondence customer name from the customer data storage means, and transmitting the acquired customer name to the portable terminal device. With means to
The portable terminal device further comprises a slip issuing means for issuing a slip by arranging the customer name transmitted from the center device together with the input product data on a merchandise transaction slip. apparatus.

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